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#1
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Windows won't "load"
I'm using another computer to type this message.
My computer won't load after bootup. It goes through the memory screen, then the Dell screen, then the ME screen with the blue line that scrolls across the bottom, then it comes up to my password box, then when I get through the password, the computer just hangs up on my wall paper, then all I can do is shut down or restart. Any suggestions? |
#2
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If you can boot to Safe Mode (hold down the CTRL key during the boot
process), then go to Start|Run type SCANREG /FIX click OK - and reboot on request. If you can't get Safe Mode, post back for more...... -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Steve P" Steve wrote in message ... I'm using another computer to type this message. My computer won't load after bootup. It goes through the memory screen, then the Dell screen, then the ME screen with the blue line that scrolls across the bottom, then it comes up to my password box, then when I get through the password, the computer just hangs up on my wall paper, then all I can do is shut down or restart. Any suggestions? |
#3
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I did what you suggested. Scanreg seemed to operate correctly and the
computer rebooted. However, it got hung up just after the password box, again. I shut the computer down, then restarted again for some reason. This time, after the password box, all of a sudden a box popped up for Ad Aware which I have installed on the computer, but this has never happened before where it started without me having clicked on it. Ad Aware downloaded some new files and is now scanning the whole computer, I don't know what will happen next. My IE also opened and I have net access with my DSL connection, but none of my icons are showing up and I have nothing on the desktop. Any ideas now? I also have SpyBot installed. Should I uninstall any of these whenand if I restart in safe mode? Thanks. "Noel Paton" wrote: If you can boot to Safe Mode (hold down the CTRL key during the boot process), then go to Start|Run type SCANREG /FIX click OK - and reboot on request. If you can't get Safe Mode, post back for more...... -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's |
#4
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Also, now the computer does not restart correctly. If I shut down and then
reboot, the computer loads correclty for the most part, there are a few hang ups but all my files are still there. "Noel Paton" wrote: If you can boot to Safe Mode (hold down the CTRL key during the boot process), then go to Start|Run type SCANREG /FIX click OK - and reboot on request. If you can't get Safe Mode, post back for more...... -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm |
#5
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Go to Safe Mode
Open Device Manager See what's listed - particularly either error-flagged items, or duplicated items.... let us see what;s there. -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Steve P" wrote in message ... Also, now the computer does not restart correctly. If I shut down and then reboot, the computer loads correclty for the most part, there are a few hang ups but all my files are still there. "Noel Paton" wrote: If you can boot to Safe Mode (hold down the CTRL key during the boot process), then go to Start|Run type SCANREG /FIX click OK - and reboot on request. If you can't get Safe Mode, post back for more...... -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm |
#6
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I did that and didn't notice anthing flagged. There were three warnings
somewhere in there about MS DOS and ME not working together or something like that. Now when the computer is loading, my start button is not showing up and nothing there works. The same goes for the time box and there are no icons on my bar at the bottom of the screen. I have started burning my data to CD and may just wipe the disk clean and reinstall. "Noel Paton" wrote: Go to Safe Mode Open Device Manager See what's listed - particularly either error-flagged items, or duplicated items.... let us see what;s there. -- Noel Paton (MS-MVP 2002-2005, Windows) |
#7
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The DOS Compatibility Mode warning is normal when working in Safe Mode
I suspect that your PC has a heavy virus/spyware infection that has done something nasty to the registry - the reboot to AdAware was almost certainly caused by reversion back to an older registry after the bootup registry-checker found major problems. reformat/reinstall may be your best option - but make sure that you scan your saved files with an up-to-date virus scanner before allowing them back on the 'new' machine! -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Steve P" wrote in message ... I did that and didn't notice anthing flagged. There were three warnings somewhere in there about MS DOS and ME not working together or something like that. Now when the computer is loading, my start button is not showing up and nothing there works. The same goes for the time box and there are no icons on my bar at the bottom of the screen. I have started burning my data to CD and may just wipe the disk clean and reinstall. "Noel Paton" wrote: Go to Safe Mode Open Device Manager See what's listed - particularly either error-flagged items, or duplicated items.... let us see what;s there. -- Noel Paton (MS-MVP 2002-2005, Windows) |
#8
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Do you think a good scan of the computer with a virus checker might help? I
have not done that, though I have used SpyBot and Ad Aware. Are these things usually irreversible once the "damage" is done"? I use AOL and I noticed something different with it as well. It won't load now and it seems I did an AOL update or something just before the problems started. "Noel Paton" wrote: The DOS Compatibility Mode warning is normal when working in Safe Mode I suspect that your PC has a heavy virus/spyware infection that has done something nasty to the registry - the reboot to AdAware was almost certainly caused by reversion back to an older registry after the bootup registry-checker found major problems. reformat/reinstall may be your best option - but make sure that you scan your saved files with an up-to-date virus scanner before allowing them back on the 'new' machine! -- Noel Paton (MS-MVP 2002-2005, Windows) |
#9
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One thing that could be worth trying is a System Restore back to a time when
the PC worked properly (since you seem to be able to get into Safe Mode OK) If that works, then update your AV, and run a full system scan of ALL files - make sure that you have viewing of hidden and system files enabled as well! -- Noel Paton (MS-MVP 2002-2005, Windows) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Steve P" wrote in message ... Do you think a good scan of the computer with a virus checker might help? I have not done that, though I have used SpyBot and Ad Aware. Are these things usually irreversible once the "damage" is done"? I use AOL and I noticed something different with it as well. It won't load now and it seems I did an AOL update or something just before the problems started. "Noel Paton" wrote: The DOS Compatibility Mode warning is normal when working in Safe Mode I suspect that your PC has a heavy virus/spyware infection that has done something nasty to the registry - the reboot to AdAware was almost certainly caused by reversion back to an older registry after the bootup registry-checker found major problems. reformat/reinstall may be your best option - but make sure that you scan your saved files with an up-to-date virus scanner before allowing them back on the 'new' machine! -- Noel Paton (MS-MVP 2002-2005, Windows) |
#10
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Before I try going back to a previous install, I have a Windows XP Upgrade
package and a Windows 2000 package (the full version). Do you think the computer would work if I just upgraded the version of Windows? Does this just install a new version but keep the infected files in place? "Noel Paton" wrote: One thing that could be worth trying is a System Restore back to a time when the PC worked properly (since you seem to be able to get into Safe Mode OK) If that works, then update your AV, and run a full system scan of ALL files - make sure that you have viewing of hidden and system files enabled as well! -- Noel Paton (MS-MVP 2002-2005, Windows) |
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