sound problems

Hello....i am not sure if this is the correct group to ask for help......things have changed considerably!!!....lost event sounds last week...even the dialing sound when connecting to internet.....that sound has returned...not sure how i did it...volume icon no longer visable...multimedia properties : audio, greyed out...recording, greyed out...MIDI greyed out...devices:audio.. *no devices of this class in your system*....mixer: same as in audio....when attempting to play a song i receive : *unable to play...either no sound device...other program is using device..or device not functioning properly*....there is no other program using device....and obviously device is not functioning properly...have tried various ways to fix...no luck....perhaps your group can assist....thank you....judy

Does your sound adapter/chip appear or show any conflicts in Control Panel System
Device Manager Sound, Video and Game Controllers?

--
Brian A.

Jack of all trades, Master of none.
One can never truly be a master as there is always more to learn.


"DrewsGrama" wrote in message
...
Hello....i am not sure if this is the correct group to ask for help......things
have changed considerably!!!....lost event sounds last week...even the dialing sound
when connecting to internet.....that sound has returned...not sure how i did
it...volume icon no longer visable...multimedia properties : audio, greyed
out...recording, greyed out...MIDI greyed out...devices:audio.. *no devices of this
class in your system*....mixer: same as in audio....when attempting to play a song i
receive : *unable to play...either no sound device...other program is using
device..or device not functioning properly*....there is no other program using
device....and obviously device is not functioning properly...have tried various ways
to fix...no luck....perhaps your group can assist....thank you....judy

thank you for responding......no conflicts noted......states joy stick driver is functioning.... states the driver for VIA ac'97 audio controller(wdm) is functioning.....i am not sure if this is the correct device (audio controller)...i found it listed.....perhaps another device??.....but what type.....i am a novice at this...thanks again

"Brian A." wrote:

Does your sound adapter/chip appear or show any conflicts in Control Panel System
Device Manager Sound, Video and Game Controllers?

--
Brian A.

Jack of all trades, Master of none.
One can never truly be a master as there is always more to learn.


"DrewsGrama" wrote in message
...
Hello....i am not sure if this is the correct group to ask for help......things
have changed considerably!!!....lost event sounds last week...even the dialing sound
when connecting to internet.....that sound has returned...not sure how i did
it...volume icon no longer visable...multimedia properties : audio, greyed
out...recording, greyed out...MIDI greyed out...devices:audio.. *no devices of this
class in your system*....mixer: same as in audio....when attempting to play a song i
receive : *unable to play...either no sound device...other program is using
device..or device not functioning properly*....there is no other program using
device....and obviously device is not functioning properly...have tried various ways
to fix...no luck....perhaps your group can assist....thank you....judy

See if this can help identify your sound adapter/chip. Read all carefully so you
understand. Depending on the adapter/chip you may be able to get drivers here or you
may need to check your machine manufacturers site.
http://www.viaarena.com/?PageID=69

It is always best to remove any/all entries for devices duplicated or being replaced
in Safe Mode. By stating any/all devices, I mean only those at this time that are at
issue, no others for the moment. Do not do this until suggested to do so and the
proper drivers are at hand for reinstall of the device.

Before jumping full head-on into the above, try using Belarc Advisor
http://www.belarc.com/free_download.html to get some info on what is the:

Make/model of your machine.
Make/model of the motherboard.
Sound adapter/chip + driver version.

Post back with the results.

--
Brian A.

Jack of all trades, Master of none.
One can never truly be a master as there is always more to learn.


"DrewsGrama" wrote in message
...
thank you for responding......no conflicts noted......states joy stick driver is
functioning.... VIA ac'97 audio controller(wdm) is functioning.....i am not sure if
this is the correct device (audio controller)...i found it listed.....perhaps another
device??.....but what type.....i am a novice at this...thanks again

"Brian A." wrote:

Does your sound adapter/chip appear or show any conflicts in Control Panel
System
Device Manager Sound, Video and Game Controllers?

--
Brian A.

Jack of all trades, Master of none.
One can never truly be a master as there is always more to learn.


"DrewsGrama" wrote in message
...
Hello....i am not sure if this is the correct group to ask for help......things
have changed considerably!!!....lost event sounds last week...even the dialing
sound
when connecting to internet.....that sound has returned...not sure how i did
it...volume icon no longer visable...multimedia properties : audio, greyed
out...recording, greyed out...MIDI greyed out...devices:audio.. *no devices of
this
class in your system*....mixer: same as in audio....when attempting to play a
song i
receive : *unable to play...either no sound device...other program is using
device..or device not functioning properly*....there is no other program using
device....and obviously device is not functioning properly...have tried various
ways
to fix...no luck....perhaps your group can assist....thank you....judy

Here is basically all I know of audio, except you may also look at a
list of audio devices/drivers in Device Manager. If you go that way,
BETTER be sure of what you've got now, so that you may change back to
it. To see what you've got now...

(a) "Control Panel, System, Device Manager tab, Sound Video & Game
Controllers branch".
(b) D-Clk the devices under it, each in turn, for Properties.
(c) Click the Driver tab, & then click the "Update Driver button".
(d) Bolt "Display a list..", & click "Next".
What shows up in the "Models" box?
(e) Finally, bolt "Show all hardware".
What is lit up in both the left & right panes?

That is what is currently installed & active. If you choose others from
the left/right panes (& click "Next"), it will constitute an uninstall
of the old & an install of the new. Well, here is all I know...

With the computer off, un/re-plug all audio wires.

Well, try "START, Run, CDPLAYER". It is simpler than, for instance, WMP.
If you get sound there, then it's a setting in WMP, or whatever, at
fault.

(1) Is the sound muted? D-Clk the speaker icon in the Tray to see. If no
speaker is there, then "START button, Settings, Control Panel,
Multimedia", & check the box for it at bottom.

(2) I understand the volume control is oddly incorporated in "Control
Panel, Add/Remove Programs, Windows Setup tab, Multimedia, Sound
Recorder". If it is shown as installed (checked), then uncheck it, OK
your way out, & even perhaps reboot. Then, do it all again, but this
time CHECK it.

(3) In my case, the volume control appears to be part of my audio
drivers...

When I do the following procedure, I am asked to supply drivers during
boot. I bypass the request, & end up with none. Then, I run an .exe
downloaded from Compaq, which puts them back in. Or, I go to a folder &
click a Setup.exe in there, when I want the older drivers.

The point is-- YOU may have to do it that way too. So, prepare.

(a) Boot to Safe Mode. (Enable Startup Menu at "START, Run, MSConfig,
Advanced button.)
(b) "Control Panel, System, Device Manager tab".
(c) Open the "Sound, video & game controllers" branch, & delete all
devices under it. This is meant to eliminate "ghosts" of drivers past,
which are invisible in Normal Mode.
(d) Reboot to Normal Mode.
(e) Install your Sound Drivers, if they haven't automatically been
detected.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"DrewsGrama" wrote in message
...
| Hello....i am not sure if this is the correct group to ask for
help......things have changed considerably!!!....lost event sounds last
week...even the dialing sound when connecting to internet.....that sound
has returned...not sure how i did it...volume icon no longer
visable...multimedia properties : audio, greyed out...recording, greyed
out...MIDI greyed out...devices:audio.. *no devices of this class in
your system*....mixer: same as in audio....when attempting to play a
song i receive : *unable to play...either no sound device...other
program is using device..or device not functioning properly*....there is
no other program using device....and obviously device is not functioning
properly...have tried various ways to fix...no luck....perhaps your
group can assist....thank you....judy