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#1
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Spurious attempts to dial
I have cable Internet access, so in
Start Settings Control panel Internet Options Connections I select "Never dial a connection" Some of the time, the computer attempts to dial a connection anyhow. It spontaneously changes my selection to "Dial whenever a network connection is not present." (Even with this setting, though, it shouldn't attempt to dial because the cable Internet connection is always present.) Getting out of this "problem mode" is possible but flaky: sometimes just changing the setting back and restarting the browser works; sometimes one or more reboots are needed. Recently, the problem happens more and more often. I'm concerned that it might become impossible to get out of problem mode. Is there some way to get rid of the problem for good? Configuration: Windows 98 MSIE 5.5 and Mozilla 1.0 ZoneAlarm 3.7 McAfee or AVG (problem happens with either) Thanks! |
#2
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Start Settings Control panel Internet Options Connections
In the white box headed "Dial-Up and VPN Settings", is there anything listed? -- Glen Ventura, MS MVP W95/98 Systems http://dts-l.org/goodpost.htm "Jay" wrote in message .16... I have cable Internet access, so in Start Settings Control panel Internet Options Connections I select "Never dial a connection" Some of the time, the computer attempts to dial a connection anyhow. It spontaneously changes my selection to "Dial whenever a network connection is not present." (Even with this setting, though, it shouldn't attempt to dial because the cable Internet connection is always present.) Getting out of this "problem mode" is possible but flaky: sometimes just changing the setting back and restarting the browser works; sometimes one or more reboots are needed. Recently, the problem happens more and more often. I'm concerned that it might become impossible to get out of problem mode. Is there some way to get rid of the problem for good? Configuration: Windows 98 MSIE 5.5 and Mozilla 1.0 ZoneAlarm 3.7 McAfee or AVG (problem happens with either) Thanks! |
#3
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Start Settings Control panel Internet Options Connections
In the white box headed "Dial-Up and VPN Settings", is there anything listed? Yes, there are two entries for free Juno service. This is what I'd use if the cable Internet had an outage. Are you suggesting that the presence of these entries could override "Never dial"? |
#4
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When exactly does the computer try to dial up? Is it when you start a particular
program? Juno should not be changing the setting, but yes, it is possible. My significant other (SO) has a Juno mail account and as you know, Juno has its own dialer, but uses an existing connection if it is live. Every time she starts the Juno software, the dial-up prompt for our ISP comes up, although it did not used to do that until recently, even though 'Dial whenever a network connection is not present' was selected for years. So, Juno being the cause is a possibility. BTW, please note that at the end of December, there will be no FREE Juno service anymore, except for webmail. You will no longer be able to send or receive email through their software unless you upgrade to Juno MegaMail for a cost of $9.95 per year (0.83 per month, roughly). AFAIK, you will not be able to connect to the Internet through MegaMail either....it will only do email....unless you use your own ISP to connect. So, if you do not plan to upgrade and pay for MegaMail, you will not need the dial-up entries for Juno after the end of December. -- Glen Ventura, MS MVP W95/98 Systems http://dts-l.org/goodpost.htm "Jay" wrote in message 8.16... Start Settings Control panel Internet Options Connections In the white box headed "Dial-Up and VPN Settings", is there anything listed? Yes, there are two entries for free Juno service. This is what I'd use if the cable Internet had an outage. Are you suggesting that the presence of these entries could override "Never dial"? |
#5
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When exactly does the computer try to dial up? Is it when you start a
particular program? Juno should not be changing the setting, but yes, it is possible. ... Thanks for the info. I haven't used Juno's application software for a while, so it shouldn't be the culprit. Mostly, the spurious dial-up attempt happens when starting MSIE 5.5. A dialog box appears asking me to choose a dial-up connection (or "work offline"). |
#6
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Mostly, the spurious dial-up attempt happens when starting MSIE 5.5. A
dialog box appears asking me to choose a dial-up connection (or "work offline"). I updated to MSIE v6 but it didn't help. |
#7
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Have you tried removing Juno's entries from Dial-Up Networking?
-- Glen Ventura, MS MVP W95/98 Systems http://dts-l.org/goodpost.htm "Jay" wrote in message 8.16... Mostly, the spurious dial-up attempt happens when starting MSIE 5.5. A dialog box appears asking me to choose a dial-up connection (or "work offline"). I updated to MSIE v6 but it didn't help. |
#8
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Have you tried removing Juno's entries from Dial-Up Networking?
Not yet, but I think the problem is deeper; namely, that the PC just stops being able to access the Internet, or never starts after reboot. After getting more experience, I notice that different applications are affected, but different applications show it in different ways. MSIE attempts to dial (as originally described). TurboTax also attempts to dial but with its own less harsh user interface. Outlook reports inability to connect. AIM reverts to not-logged-in state. Mozilla just times out. Once the PC enters the failure mode, all Internet applications stop working. And dialing attempts aren't always the symptom. Again, the configuration is: Windows 98 MSIE 5.5 and Mozilla 1.0 ZoneAlarm 3.7 McAfee or AVG (problem happens with either) Thanks for the response. |
#9
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Here are some troubleshooting results about this problem. Most likely...
....it's not an expired DHCP IP address because: - IPconfig shows several days left on the lease during failure. ....it's not a DNS server failure because: - access to just my cable modem at 192.168.100.1 stops working during failure. ....it's not loss of Internet connectivity because: - the cable modem lights appear normal during failure. - rebooting the PC seems to be required to get back on line. - the cable modem's log shows no events for several days. (Log is viewed after rebooting.) I can't help thinking that different software components are tripping over each other in such a way that Internet access is blocked. Since the problem often (but not always) happens on a re-boot, maybe the start-up programs by themselves are to blame. For reference, my startup folder contains: Internet Sharing Server Iomega Watch Iomega Startup Options Iomega Disk Icons Microsoft Find Fast Office Startup Sharing and Mapping Software UMAX VistaAccess Also, I use ZoneAlarm 3.7. I've tried both McAfee and AVG, and the problem happens with either one. Thanks for any insights you might be willing to share. |
#10
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You didn't mention earlier that you could not access the Internet when this
happened, only that you were getting prompts to connect. So, you are saying that when this occurs you can no longer access the Internet, and you also cannot connect to your modem using 192.168.100.1 in the browser address bar. At this point, I suggest you bring this problem to the networking group: news://msnews.microsoft.com/microsof...n98.networking -- Glen Ventura, MS MVP W95/98 Systems http://dts-l.org/goodpost.htm "Jay" wrote in message 8.16... Here are some troubleshooting results about this problem. Most likely... ...it's not an expired DHCP IP address because: - IPconfig shows several days left on the lease during failure. ...it's not a DNS server failure because: - access to just my cable modem at 192.168.100.1 stops working during failure. ...it's not loss of Internet connectivity because: - the cable modem lights appear normal during failure. - rebooting the PC seems to be required to get back on line. - the cable modem's log shows no events for several days. (Log is viewed after rebooting.) I can't help thinking that different software components are tripping over each other in such a way that Internet access is blocked. Since the problem often (but not always) happens on a re-boot, maybe the start-up programs by themselves are to blame. For reference, my startup folder contains: Internet Sharing Server Iomega Watch Iomega Startup Options Iomega Disk Icons Microsoft Find Fast Office Startup Sharing and Mapping Software UMAX VistaAccess Also, I use ZoneAlarm 3.7. I've tried both McAfee and AVG, and the problem happens with either one. Thanks for any insights you might be willing to share. |
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