windows explorer error

HELP!!!! i have problem. windows explorer error comes up
even when i restart. a number is given ~7082808388.tmp .
when i try to close the message box, my entire screen goes
blank or blue as you might say and nothing works, so i
have to turn the computer off manually and all is fine for
1 to 2 minutes, then the explorer error box comes up
again. nothing i have tried works, including goback, dr.
watson, deleting, etc... what do i do? please, please,
please help. i'm only less than a novice.

Your error is due to malware of some sort, possibly a commercial parasite
picked up whilst browsing. Lots of users have been reporting this problem in
the last week or so but the malware's name and source is, to me at least,
still unknown.

Check your system using your preferred antivirus application making sure first
that you are using an updated current set of viral reference signatures.

Try booting to Safe Mode and emptying both your Windows\Temp folder and also
your Temporary Internet Files (Control Panel | Internet Options | General |
Delete Files and make sure you check the box "Delete all offline content").
Next open MSConfig, (Start | Run, type MSConfig in the box and click OK), open
the Startup tab and look for an uncheck any rogue entries.

Boot back into Normal Mode.

This would be a good time to download yourself a copy of the free Ad-Aware 6.0
from Lavasoft (http://www.lavasoftusa.com/software/adaware/) and also SpyBot
Search & Destroy (http://www.safer-networking.org/) and use them to check your
system for other commercial parasites remembering that they are only as good
as when you last updated their reference files. I also use a program called
BHODemon (http://www.definitivesolutions.com/bhodemon.htm that checks for
unwanted Browser Help Objects and SpywareBlaster
(http://www.wilderssecurity.net/spywareblaster.html) which can help prevent
some parasites getting a grip on your PC.

Then there is CWShredder
(http://www.zerosrealm.com/downloads/CWShredder.zip or
http://www.spywareinfo.com/~merijn/files/cwshredder.zip) which is the best way
of getting rid of the many forms of the CoolWebSearch hijacker details of
which can be found at http://www.spywareinfo.com/~merijn/cwschronicles.html
and also http://www.pestpatrol.com/pestinfo/c/cws.asp..

Finally if you still continue to experience problems download a copy of
HijackThis from (http://www.spywareinfo.com/~merijn/downloads.html). Create a
folder called hijackthis on C: and copy the file you downloaded to that
folder. Close as many applications as you can including all instances of
Internet Explorer and then run hijackthis.exe and post back the log, provided
that it isn't too long, to this thread, otherwise to the HijackThis Forum at
http://www.spywareinfo.com/forums/ and hopefully this will enable someone to
identify the cause of your problem.
--?
Mike Maltby MS-MVP



randy wrote:

HELP!!!! i have problem. windows explorer error comes up
even when i restart. a number is given ~7082808388.tmp .
when i try to close the message box, my entire screen goes
blank or blue as you might say and nothing works, so i
have to turn the computer off manually and all is fine for
1 to 2 minutes, then the explorer error box comes up
again. nothing i have tried works, including goback, dr.
watson, deleting, etc... what do i do? please, please,
please help. i'm only less than a novice.