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Help! SE won't boot



 
 
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  #1  
Old September 30th 04, 07:23 PM
Ken Knecht
external usenet poster
 
Posts: n/a
Default Help! SE won't boot

I just installed 98SE over itself in hopes of curing a network
problem. It completed normally. Now it won't boot. Just starts
out with some error messages that some aps are being shut down
for illegal operation - spool32 and Msgsrv32. Then that MSPWL32
won't start, then the blueish green screen of death. Suggestions?

I tried the startup floppy to try installing again but the CD
Startup ap won't run without Windows. I can't find the booklet
that came with the system, if there was one. What now?

TIA

Ken



--
Untie the two knots to email me

"Madness is not a consequence of uncertainty, but of certainty."
Nietzche

  #2  
Old September 30th 04, 09:03 PM
Ron Badour
external usenet poster
 
Posts: n/a
Default

No suggestions with the limited info you provided. Maybe someone will be
able to help if you post the error messages verbatim. I think it might be a
losing cause though as this is what happens when you take a highly patched
system with numerous file changes and then install old files over the top.

If you want to try another over the top install (probably a waste of time),
do it from DOS using the instructions he
http://home.satx.rr.com/badour/html/w98_restore.html

--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"Ken Knecht" wrote in message
...
I just installed 98SE over itself in hopes of curing a network
problem. It completed normally. Now it won't boot. Just starts
out with some error messages that some aps are being shut down
for illegal operation - spool32 and Msgsrv32. Then that MSPWL32
won't start, then the blueish green screen of death. Suggestions?

I tried the startup floppy to try installing again but the CD
Startup ap won't run without Windows. I can't find the booklet
that came with the system, if there was one. What now?

TIA

Ken



--
Untie the two knots to email me

"Madness is not a consequence of uncertainty, but of certainty."
Nietzche



  #3  
Old October 1st 04, 01:48 AM
Jeff Richards
external usenet poster
 
Posts: n/a
Default

What do you mean "CD Startup ap won't run without Windows"? What exactly are
you doing, and what exactly happens? It sounds like you are using an update
disk instead of an installation disk.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Ken Knecht" wrote in message
...
I just installed 98SE over itself in hopes of curing a network
problem. It completed normally. Now it won't boot. Just starts
out with some error messages that some aps are being shut down
for illegal operation - spool32 and Msgsrv32. Then that MSPWL32
won't start, then the blueish green screen of death. Suggestions?

I tried the startup floppy to try installing again but the CD
Startup ap won't run without Windows. I can't find the booklet
that came with the system, if there was one. What now?

TIA

Ken



--
Untie the two knots to email me

"Madness is not a consequence of uncertainty, but of certainty."
Nietzche



  #4  
Old October 1st 04, 03:06 PM
Ken Knecht
external usenet poster
 
Posts: n/a
Default

Ahhh. You are correct. The SE disk is an upgrade. I suppose I
have to install 98, then upgrade to 98SE? I have a 98 install
disk _ I think. Just found it. The 98 disk is an upgrade too. As
probably is the 95 disk. Guess I have a boat anchor. Or I'll have
to install an older Linux that will run at 133 M.

Ken

"Jeff Richards" wrote in
:

What do you mean "CD Startup ap won't run without Windows"?
What exactly are you doing, and what exactly happens? It
sounds like you are using an update disk instead of an
installation disk.




--
Untie the two knots to email me

"Madness is not a consequence of uncertainty, but of certainty."
Nietzche

  #5  
Old October 1st 04, 03:27 PM
Ken Knecht
external usenet poster
 
Posts: n/a
Default

"Ron Badour" wrote in
:

No suggestions with the limited info you provided.


Window titled Spool32

"This program has performed an illegal operation and will be shut
down"

If the problem persists, contact the program vendor"

Click "Close".

Same window reappears.

Click "Close".

Window titled Msgsrv32

"This program has performed an illegal operation and will be shut
down"

If the problem persists, contact the program vendor"

Click "Close".

Window titled Error Starting Program

"THE MSPWL32.DDL file is linked to missing KERNEL32.DDL 29266"

Click "OK"

Same window reappears.

Click "OK"

Same window reappears.

Click "OK"

Then solid blue/green screen and nothing else happens.

Maybe
someone will be able to help if you post the error messages
verbatim. I think it might be a losing cause though as this
is what happens when you take a highly patched system with
numerous file changes and then install old files over the
top.

If you want to try another over the top install (probably a
waste of time), do it from DOS using the instructions he
http://home.satx.rr.com/badour/html/w98_restore.html

Doesn't work. When I try to run Setup.exe is says Windows
required. So I couldn't even install on a reformatted C:.
According to another reply here this is because I have a 98SE
upgrade CD. My 98 CD is an upgrade too. I think my 95 CD is too.
I guess I'm screwed.

Ken



--
Untie the two knots to email me

"Madness is not a consequence of uncertainty, but of certainty."
Nietzche

  #6  
Old October 1st 04, 04:17 PM
Ron Badour
external usenet poster
 
Posts: n/a
Default

An upgrade CD will install to a clean hard drive or it will do an upgrade.
An UPDATE CD is one that MS sold for $20 and it updated W98 to W98 SE. If
this is the disk you have, then there must be a functioning copy of W98 in
order to use it. If you have an UPGRADE disk, it should install if you
follow the directions on my site.
********
Do any of the illegal operation error messages have a details button? If
so, the error messages contained there are the important ones to post--the
registers are NOT required. When you post error messages, make sure they
are complete and that you spell the words right (compare your final error
message to what was actually said).
**********
The final error message you listed is probably a result of installing over
the top of the existing system and the result is a mismatch between file
versions. Here is my standard blurb:

I think the best way to explain this error message is to list an example and
then walk you through the troubleshooting logic I'd use. **Example**: The
LOADWC.EXE file is linked to missing export SHLWAPI.DLL:wnsprintfA

File one is expecting file number two to be able to do something which it
cannot do. This generally means the second file was replaced with an older
version which doesn't contain the functionality that first file was
expecting to find. There's a possibility file number two is corrupt or
missing but most likely an older version file is the cause. In either case,
replace *your* file two with the correct version. For help finding a MS
replacement file, go to the .Dll Help page:
http://support.microsoft.com/service...on/dllinfo.asp

Do a search on *your* file two and be sure to include the file extension
(.dll). Once the results appear, locate the version of file two your PC is
using. When you click on the more information link, you will find what
product(s) contains that version of the .dll. You should determine if that
version belongs to a product you have installed on your machine. If not,
it's possible you should have the W98 version of the file. Or, work up the
list and see if there is a product installed on your machine that would
dictate a newer version.

For example, using the sample listed above, you find version 5.0.2614.3500
of the shlwapi.dll is on file and by checking the list of files, you find
this version comes with W98SE. Going up the list, you find version
5.50.4134.600 is contained in IE 5.50. If you had updated your browser to
IE5.5, there's the probable problem--the correct version of shlwapi.dll got
overwritten by the copy with comes with W98SE.

Finally, the troubleshooting information above centers on file two since it
usually will be the source of the problem; however, file one could also be
an incorrect version. If this is the case, you will probably find a newer
version of the first file has inappropriately replaced the original file and
that's why the second file does not seem to have the right functionality.
In this case, go to the .Dll Help page and locate the version of file one.
If it is distributed with a program that you do not have, go down the list
until you locate a program you do have installed. That will probably be the
version of the .dll to restore.
************
Since the system won't start, if you want to replace files you will have to
do so from DOS. Here's my standard blurb:

To replace a missing or corrupt file with an original copy, you must locate
the file in the .cab files on your W98 CD or from whatever source media that
contains the file. (Note: the file may not be in a .cab file and if so,
disregard the instructions on .cabs and simply copy the file to a floppy
disk.) Using the machine you are posting with, open Explorer and select the
folder containing the .cab files. Open the Tools menu, click Find, Files and
type: *.Cab in the Named box. Type the name of the wanted file in the
Containing Text box and click Find Now. This lists the .cab file your
wanted file is located in. Double click the .cab file to see what's in it
and right click to extract the wanted file to a floppy disk.

Boot with a floppy start up disk--CDRom support is not required. If you do
not have a start up disk, make one with the Fat32ebd.exe file located on the
W98 CD: tools/mtsutil/fat32ebd. At the A: prompt, put in the floppy
containing the file you extracted. Assuming you are replacing a .dll file
named xyz, type: Copy A:\xyz.dll C:\windows\system\xyz.dll and hit
enter. Once the file is copied, remove the floppy disk and reboot. While
..dll files are filed in the system folder, other files may be filed
elsewhere so make sure you specify the right folder.
*************
Do you have files that you need to back up on the computer? If so, perhaps
the method listed in this article will get you into Windows so you can back
up.

Recovering From a Failed Internet Explorer Upgrade in Windows 98
http://support.microsoft.com/default...b;en-us;249191

If this doesn't work, you could mount the hard drive into the computer you
are using to post with and use it to back up any needed data.
************

If it were me, I would not waste too much more time trying to fix the
system. I would install the system clean and start over.

--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"Ken Knecht" wrote in message
...
"Ron Badour" wrote in
:

No suggestions with the limited info you provided.


Window titled Spool32

"This program has performed an illegal operation and will be shut
down"

If the problem persists, contact the program vendor"

Click "Close".

Same window reappears.

Click "Close".

Window titled Msgsrv32

"This program has performed an illegal operation and will be shut
down"

If the problem persists, contact the program vendor"

Click "Close".

Window titled Error Starting Program

"THE MSPWL32.DDL file is linked to missing KERNEL32.DDL 29266"

Click "OK"

Same window reappears.

Click "OK"

Same window reappears.

Click "OK"

Then solid blue/green screen and nothing else happens.

Maybe
someone will be able to help if you post the error messages
verbatim. I think it might be a losing cause though as this
is what happens when you take a highly patched system with
numerous file changes and then install old files over the
top.

If you want to try another over the top install (probably a
waste of time), do it from DOS using the instructions he
http://home.satx.rr.com/badour/html/w98_restore.html

Doesn't work. When I try to run Setup.exe is says Windows
required. So I couldn't even install on a reformatted C:.
According to another reply here this is because I have a 98SE
upgrade CD. My 98 CD is an upgrade too. I think my 95 CD is too.
I guess I'm screwed.

Ken



--
Untie the two knots to email me

"Madness is not a consequence of uncertainty, but of certainty."
Nietzche



  #7  
Old October 1st 04, 06:34 PM
Ken Knecht
external usenet poster
 
Posts: n/a
Default

Had a thought. I checked and was in error. My 98 CD is an
upgrade, 98SE CD an update. What if I install 98 over my bad 98SE
install, then reinstall 98SE over 98, assuming 98 runs? Or maybe
better yet, first delete the C:\Windows directory. I'd prefer not
to format C: if possible.

What do you think? If not, I'll try your suggestions instead.

Ken

"Ron Badour" wrote in
:

An upgrade CD will install to a clean hard drive or it will
do an upgrade. An UPDATE CD is one that MS sold for $20 and
it updated W98 to W98 SE. If this is the disk you have,
then there must be a functioning copy of W98 in order to use
it. If you have an UPGRADE disk, it should install if you
follow the directions on my site.
********




--
Untie the two knots to email me

"Madness is not a consequence of uncertainty, but of certainty."
Nietzche

  #8  
Old October 2nd 04, 01:46 AM
Jeff Richards
external usenet poster
 
Posts: n/a
Default

An upgrade disk should work OK with a blank hard disk drive, but an update
disk will give a message like the one you are seeing.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"Ken Knecht" wrote in message
...
Ahhh. You are correct. The SE disk is an upgrade. I suppose I
have to install 98, then upgrade to 98SE? I have a 98 install
disk _ I think. Just found it. The 98 disk is an upgrade too. As
probably is the 95 disk. Guess I have a boat anchor. Or I'll have
to install an older Linux that will run at 133 M.

Ken



  #9  
Old October 2nd 04, 01:55 PM
Ron Badour
external usenet poster
 
Posts: n/a
Default

You cannot install W98 over SE because SE is a newer system. You can
install W98 to a different folder or delete the Windows folder from
DOS--neither will require a format but both will require the reinstallation
of all software. Once W98 is installed, you could then use the update CD to
upgrade to SE.

How to Install Windows 98 Into a New Folder
http://support.microsoft.com/?kbid=193902

--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"Ken Knecht" wrote in message
...
Had a thought. I checked and was in error. My 98 CD is an
upgrade, 98SE CD an update. What if I install 98 over my bad 98SE
install, then reinstall 98SE over 98, assuming 98 runs? Or maybe
better yet, first delete the C:\Windows directory. I'd prefer not
to format C: if possible.

What do you think? If not, I'll try your suggestions instead.

Ken

"Ron Badour" wrote in
:

An upgrade CD will install to a clean hard drive or it will
do an upgrade. An UPDATE CD is one that MS sold for $20 and
it updated W98 to W98 SE. If this is the disk you have,
then there must be a functioning copy of W98 in order to use
it. If you have an UPGRADE disk, it should install if you
follow the directions on my site.
********




--
Untie the two knots to email me

"Madness is not a consequence of uncertainty, but of certainty."
Nietzche



 




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