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Lost driver



 
 
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  #1  
Old July 12th 04, 04:05 PM
Jeremy Poynton
external usenet poster
 
Posts: n/a
Default Lost driver

I got a Gateway G6-400 machine off eBay, which worked fine. Then the
motherboard blew; engineer at work kindly replaced it, but after
re-installing Windows98, I can only get VGA on the monitor. The monitor is a
Gateway sourced Crystalscan - with NO indication as to which model, which I
have had since we had a now long gone G5-166.

I've tried various drivers from Gateway and other sources - but am unable to
find anything that seems to install properly - and I can only run the
monitor at 640 x 480, which is useless.

What to do?

TIA
Jeremy Poynton
(Bristol, England)
Remove REMOVE THIS if you email me directly



  #2  
Old July 12th 04, 06:55 PM
Ron Badour
external usenet poster
 
Posts: n/a
Default Lost driver

When the correct screen resolution (screen area) or the right number of
colors are not available choices in display properties, settings tab, then
it is a good bet you do not have the right driver installed for your display
adapter. The display adapter in your PC is either a video card or a display
chipset on the motherboard.

If you received a CD or floppy disks with drivers along with your PC, see if
they contain a display adapter driver and install it using: control panel,
system, device manager, display adapter.

If you know what display adapter your PC has but you have no disks, use
www.google.com to track down the correct driver on the internet.

If you do not know what display adapter your PC uses, you can go to a MS-DOS
prompt and type: Debug and hit enter. The screen will display a
flashing prompt next to a - sign. Type: DC000:35 (DC000:50 may also work)
and hit enter. The name and possibly model of your display adapter should
appear on the right hand side of the screen. To quit Debug, type Q and hit
enter. If Debug is not helpful, you can try this program: Advanced PCI
Info, available at: http://www.upsystems.com.ua/support/alexmina/ If all
else fails, you will have to remove the computer case. Look at where the
monitor plugs into the back of the case and then check that location inside
the case. If there is a card there, you obviously have a video card and if
not, you have on board graphics. Write down any information displayed on
either the card or the chipset on the motherboard. Then use www.google.com
to search for the information. Do not include all the data you found in one
search message--search on each piece individually. If you include all the
information at once, you might not get a hit.

I have found that a video card will generally have to be removed in order to
see the information. Be careful of static electricity as it can fry
components. Before touching anything in the computer case (the cord is
unplugged, right?), ground yourself to the case by touching it. Don't work
on carpeting since shuffling your feet on it can generate static electricity
after you grounded yourself. Remove the one screw that holds the card in
place and using a rocking motion (left to right and back) and pull the card
straight out.

Once you have the right driver, install it through control panel, system,
device manager or through control panel, add new hardware, as appropriate.




--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"Jeremy Poynton" wrote in message
...
I got a Gateway G6-400 machine off eBay, which worked fine. Then the
motherboard blew; engineer at work kindly replaced it, but after
re-installing Windows98, I can only get VGA on the monitor. The monitor is

a
Gateway sourced Crystalscan - with NO indication as to which model, which

I
have had since we had a now long gone G5-166.

I've tried various drivers from Gateway and other sources - but am unable

to
find anything that seems to install properly - and I can only run the
monitor at 640 x 480, which is useless.

What to do?

TIA
Jeremy Poynton
(Bristol, England)
Remove REMOVE THIS if you email me directly





  #3  
Old July 12th 04, 08:02 PM
Jeremy Poynton
external usenet poster
 
Posts: n/a
Default Lost driver

Ron,

Thanks,

OK - The mobo was replaced, and I suspect that I lost an onboard driver -
there seems to be none. I have a Matrox Mystique card, but I have been
unable to make that the "prime" display adapter - it is always treated as
the second in a dual monitor display setup, and I cannot get the monitor to
"talk" to it. I've tried various instals from the Gateway site with no
effect - and of course, this box was bought in the UK, and the European
Gateway operation has shut down - so it maybe the Stateside one has no
drivers of use to me - if I could determine what model of Crystalscan
monitor it is in the first place. Will try your Dos debug for sure

Many thanks
Jeremy

"Ron Badour" wrote in message
...
When the correct screen resolution (screen area) or the right number of
colors are not available choices in display properties, settings tab, then
it is a good bet you do not have the right driver installed for your

display
adapter. The display adapter in your PC is either a video card or a

display
chipset on the motherboard.

If you received a CD or floppy disks with drivers along with your PC, see

if
they contain a display adapter driver and install it using: control panel,
system, device manager, display adapter.

If you know what display adapter your PC has but you have no disks, use
www.google.com to track down the correct driver on the internet.

If you do not know what display adapter your PC uses, you can go to a

MS-DOS
prompt and type: Debug and hit enter. The screen will display a
flashing prompt next to a - sign. Type: DC000:35 (DC000:50 may also

work)
and hit enter. The name and possibly model of your display adapter should
appear on the right hand side of the screen. To quit Debug, type Q and

hit
enter. If Debug is not helpful, you can try this program: Advanced PCI
Info, available at: http://www.upsystems.com.ua/support/alexmina/ If

all
else fails, you will have to remove the computer case. Look at where the
monitor plugs into the back of the case and then check that location

inside
the case. If there is a card there, you obviously have a video card and

if
not, you have on board graphics. Write down any information displayed on
either the card or the chipset on the motherboard. Then use

www.google.com
to search for the information. Do not include all the data you found in

one
search message--search on each piece individually. If you include all the
information at once, you might not get a hit.

I have found that a video card will generally have to be removed in order

to
see the information. Be careful of static electricity as it can fry
components. Before touching anything in the computer case (the cord is
unplugged, right?), ground yourself to the case by touching it. Don't

work
on carpeting since shuffling your feet on it can generate static

electricity
after you grounded yourself. Remove the one screw that holds the card in
place and using a rocking motion (left to right and back) and pull the

card
straight out.

Once you have the right driver, install it through control panel, system,
device manager or through control panel, add new hardware, as appropriate.




--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"Jeremy Poynton" wrote in message
...
I got a Gateway G6-400 machine off eBay, which worked fine. Then the
motherboard blew; engineer at work kindly replaced it, but after
re-installing Windows98, I can only get VGA on the monitor. The monitor

is
a
Gateway sourced Crystalscan - with NO indication as to which model,

which
I
have had since we had a now long gone G5-166.

I've tried various drivers from Gateway and other sources - but am

unable
to
find anything that seems to install properly - and I can only run the
monitor at 640 x 480, which is useless.

What to do?

TIA
Jeremy Poynton
(Bristol, England)
Remove REMOVE THIS if you email me directly







  #4  
Old July 12th 04, 09:28 PM
Ron Badour
external usenet poster
 
Posts: n/a
Default Lost driver

Since you have a video card, why don't you check the mobo and see if there
is a switch to disable the on board video?

--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"Jeremy Poynton" wrote in message
...
Ron,

Thanks,

OK - The mobo was replaced, and I suspect that I lost an onboard driver -
there seems to be none. I have a Matrox Mystique card, but I have been
unable to make that the "prime" display adapter - it is always treated as
the second in a dual monitor display setup, and I cannot get the monitor

to
"talk" to it. I've tried various instals from the Gateway site with no
effect - and of course, this box was bought in the UK, and the European
Gateway operation has shut down - so it maybe the Stateside one has no
drivers of use to me - if I could determine what model of Crystalscan
monitor it is in the first place. Will try your Dos debug for sure

Many thanks
Jeremy

"Ron Badour" wrote in message
...
When the correct screen resolution (screen area) or the right number of
colors are not available choices in display properties, settings tab,

then
it is a good bet you do not have the right driver installed for your

display
adapter. The display adapter in your PC is either a video card or a

display
chipset on the motherboard.

If you received a CD or floppy disks with drivers along with your PC,

see
if
they contain a display adapter driver and install it using: control

panel,
system, device manager, display adapter.

If you know what display adapter your PC has but you have no disks, use
www.google.com to track down the correct driver on the internet.

If you do not know what display adapter your PC uses, you can go to a

MS-DOS
prompt and type: Debug and hit enter. The screen will display a
flashing prompt next to a - sign. Type: DC000:35 (DC000:50 may also

work)
and hit enter. The name and possibly model of your display adapter

should
appear on the right hand side of the screen. To quit Debug, type Q and

hit
enter. If Debug is not helpful, you can try this program: Advanced PCI
Info, available at: http://www.upsystems.com.ua/support/alexmina/ If

all
else fails, you will have to remove the computer case. Look at where

the
monitor plugs into the back of the case and then check that location

inside
the case. If there is a card there, you obviously have a video card and

if
not, you have on board graphics. Write down any information displayed

on
either the card or the chipset on the motherboard. Then use

www.google.com
to search for the information. Do not include all the data you found in

one
search message--search on each piece individually. If you include all

the
information at once, you might not get a hit.

I have found that a video card will generally have to be removed in

order
to
see the information. Be careful of static electricity as it can fry
components. Before touching anything in the computer case (the cord is
unplugged, right?), ground yourself to the case by touching it. Don't

work
on carpeting since shuffling your feet on it can generate static

electricity
after you grounded yourself. Remove the one screw that holds the card

in
place and using a rocking motion (left to right and back) and pull the

card
straight out.

Once you have the right driver, install it through control panel,

system,
device manager or through control panel, add new hardware, as

appropriate.




--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"Jeremy Poynton" wrote in message
...
I got a Gateway G6-400 machine off eBay, which worked fine. Then the
motherboard blew; engineer at work kindly replaced it, but after
re-installing Windows98, I can only get VGA on the monitor. The

monitor
is
a
Gateway sourced Crystalscan - with NO indication as to which model,

which
I
have had since we had a now long gone G5-166.

I've tried various drivers from Gateway and other sources - but am

unable
to
find anything that seems to install properly - and I can only run the
monitor at 640 x 480, which is useless.

What to do?

TIA
Jeremy Poynton
(Bristol, England)
Remove REMOVE THIS if you email me directly









  #5  
Old July 13th 04, 07:25 AM
Jeremy Poynton
external usenet poster
 
Posts: n/a
Default Lost driver

Ron - the Dos debug did the trick - it's an Nvidia on-board device.
Downloaded the driver, and all now perfect.
Many thanks - you're a star!

Jeremy


"Ron Badour" wrote in message
...
Since you have a video card, why don't you check the mobo and see if there
is a switch to disable the on board video?

--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"Jeremy Poynton" wrote in message
...
Ron,

Thanks,

OK - The mobo was replaced, and I suspect that I lost an onboard

driver -
there seems to be none. I have a Matrox Mystique card, but I have been
unable to make that the "prime" display adapter - it is always treated

as
the second in a dual monitor display setup, and I cannot get the monitor

to
"talk" to it. I've tried various instals from the Gateway site with no
effect - and of course, this box was bought in the UK, and the European
Gateway operation has shut down - so it maybe the Stateside one has no
drivers of use to me - if I could determine what model of Crystalscan
monitor it is in the first place. Will try your Dos debug for sure

Many thanks
Jeremy

"Ron Badour" wrote in message
...
When the correct screen resolution (screen area) or the right number

of
colors are not available choices in display properties, settings tab,

then
it is a good bet you do not have the right driver installed for your

display
adapter. The display adapter in your PC is either a video card or a

display
chipset on the motherboard.

If you received a CD or floppy disks with drivers along with your PC,

see
if
they contain a display adapter driver and install it using: control

panel,
system, device manager, display adapter.

If you know what display adapter your PC has but you have no disks,

use
www.google.com to track down the correct driver on the internet.

If you do not know what display adapter your PC uses, you can go to a

MS-DOS
prompt and type: Debug and hit enter. The screen will display

a
flashing prompt next to a - sign. Type: DC000:35 (DC000:50 may also

work)
and hit enter. The name and possibly model of your display adapter

should
appear on the right hand side of the screen. To quit Debug, type Q

and
hit
enter. If Debug is not helpful, you can try this program: Advanced

PCI
Info, available at: http://www.upsystems.com.ua/support/alexmina/

If
all
else fails, you will have to remove the computer case. Look at where

the
monitor plugs into the back of the case and then check that location

inside
the case. If there is a card there, you obviously have a video card

and
if
not, you have on board graphics. Write down any information displayed

on
either the card or the chipset on the motherboard. Then use

www.google.com
to search for the information. Do not include all the data you found

in
one
search message--search on each piece individually. If you include all

the
information at once, you might not get a hit.

I have found that a video card will generally have to be removed in

order
to
see the information. Be careful of static electricity as it can fry
components. Before touching anything in the computer case (the cord

is
unplugged, right?), ground yourself to the case by touching it. Don't

work
on carpeting since shuffling your feet on it can generate static

electricity
after you grounded yourself. Remove the one screw that holds the card

in
place and using a rocking motion (left to right and back) and pull the

card
straight out.

Once you have the right driver, install it through control panel,

system,
device manager or through control panel, add new hardware, as

appropriate.




--
Regards

Ron Badour, MS MVP for W98
Tips: http://home.satx.rr.com/badour
Knowledge Base Info:
http://support.microsoft.com/default.aspx?pr=kbinfo

"Jeremy Poynton" wrote in

message
...
I got a Gateway G6-400 machine off eBay, which worked fine. Then the
motherboard blew; engineer at work kindly replaced it, but after
re-installing Windows98, I can only get VGA on the monitor. The

monitor
is
a
Gateway sourced Crystalscan - with NO indication as to which model,

which
I
have had since we had a now long gone G5-166.

I've tried various drivers from Gateway and other sources - but am

unable
to
find anything that seems to install properly - and I can only run

the
monitor at 640 x 480, which is useless.

What to do?

TIA
Jeremy Poynton
(Bristol, England)
Remove REMOVE THIS if you email me directly











 




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