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Thread Tools | Display Modes |
#1
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Lost driver
I got a Gateway G6-400 machine off eBay, which worked fine. Then the
motherboard blew; engineer at work kindly replaced it, but after re-installing Windows98, I can only get VGA on the monitor. The monitor is a Gateway sourced Crystalscan - with NO indication as to which model, which I have had since we had a now long gone G5-166. I've tried various drivers from Gateway and other sources - but am unable to find anything that seems to install properly - and I can only run the monitor at 640 x 480, which is useless. What to do? TIA Jeremy Poynton (Bristol, England) Remove REMOVE THIS if you email me directly |
#2
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Lost driver
When the correct screen resolution (screen area) or the right number of
colors are not available choices in display properties, settings tab, then it is a good bet you do not have the right driver installed for your display adapter. The display adapter in your PC is either a video card or a display chipset on the motherboard. If you received a CD or floppy disks with drivers along with your PC, see if they contain a display adapter driver and install it using: control panel, system, device manager, display adapter. If you know what display adapter your PC has but you have no disks, use www.google.com to track down the correct driver on the internet. If you do not know what display adapter your PC uses, you can go to a MS-DOS prompt and type: Debug and hit enter. The screen will display a flashing prompt next to a - sign. Type: DC000:35 (DC000:50 may also work) and hit enter. The name and possibly model of your display adapter should appear on the right hand side of the screen. To quit Debug, type Q and hit enter. If Debug is not helpful, you can try this program: Advanced PCI Info, available at: http://www.upsystems.com.ua/support/alexmina/ If all else fails, you will have to remove the computer case. Look at where the monitor plugs into the back of the case and then check that location inside the case. If there is a card there, you obviously have a video card and if not, you have on board graphics. Write down any information displayed on either the card or the chipset on the motherboard. Then use www.google.com to search for the information. Do not include all the data you found in one search message--search on each piece individually. If you include all the information at once, you might not get a hit. I have found that a video card will generally have to be removed in order to see the information. Be careful of static electricity as it can fry components. Before touching anything in the computer case (the cord is unplugged, right?), ground yourself to the case by touching it. Don't work on carpeting since shuffling your feet on it can generate static electricity after you grounded yourself. Remove the one screw that holds the card in place and using a rocking motion (left to right and back) and pull the card straight out. Once you have the right driver, install it through control panel, system, device manager or through control panel, add new hardware, as appropriate. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Jeremy Poynton" wrote in message ... I got a Gateway G6-400 machine off eBay, which worked fine. Then the motherboard blew; engineer at work kindly replaced it, but after re-installing Windows98, I can only get VGA on the monitor. The monitor is a Gateway sourced Crystalscan - with NO indication as to which model, which I have had since we had a now long gone G5-166. I've tried various drivers from Gateway and other sources - but am unable to find anything that seems to install properly - and I can only run the monitor at 640 x 480, which is useless. What to do? TIA Jeremy Poynton (Bristol, England) Remove REMOVE THIS if you email me directly |
#3
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Lost driver
Ron,
Thanks, OK - The mobo was replaced, and I suspect that I lost an onboard driver - there seems to be none. I have a Matrox Mystique card, but I have been unable to make that the "prime" display adapter - it is always treated as the second in a dual monitor display setup, and I cannot get the monitor to "talk" to it. I've tried various instals from the Gateway site with no effect - and of course, this box was bought in the UK, and the European Gateway operation has shut down - so it maybe the Stateside one has no drivers of use to me - if I could determine what model of Crystalscan monitor it is in the first place. Will try your Dos debug for sure Many thanks Jeremy "Ron Badour" wrote in message ... When the correct screen resolution (screen area) or the right number of colors are not available choices in display properties, settings tab, then it is a good bet you do not have the right driver installed for your display adapter. The display adapter in your PC is either a video card or a display chipset on the motherboard. If you received a CD or floppy disks with drivers along with your PC, see if they contain a display adapter driver and install it using: control panel, system, device manager, display adapter. If you know what display adapter your PC has but you have no disks, use www.google.com to track down the correct driver on the internet. If you do not know what display adapter your PC uses, you can go to a MS-DOS prompt and type: Debug and hit enter. The screen will display a flashing prompt next to a - sign. Type: DC000:35 (DC000:50 may also work) and hit enter. The name and possibly model of your display adapter should appear on the right hand side of the screen. To quit Debug, type Q and hit enter. If Debug is not helpful, you can try this program: Advanced PCI Info, available at: http://www.upsystems.com.ua/support/alexmina/ If all else fails, you will have to remove the computer case. Look at where the monitor plugs into the back of the case and then check that location inside the case. If there is a card there, you obviously have a video card and if not, you have on board graphics. Write down any information displayed on either the card or the chipset on the motherboard. Then use www.google.com to search for the information. Do not include all the data you found in one search message--search on each piece individually. If you include all the information at once, you might not get a hit. I have found that a video card will generally have to be removed in order to see the information. Be careful of static electricity as it can fry components. Before touching anything in the computer case (the cord is unplugged, right?), ground yourself to the case by touching it. Don't work on carpeting since shuffling your feet on it can generate static electricity after you grounded yourself. Remove the one screw that holds the card in place and using a rocking motion (left to right and back) and pull the card straight out. Once you have the right driver, install it through control panel, system, device manager or through control panel, add new hardware, as appropriate. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Jeremy Poynton" wrote in message ... I got a Gateway G6-400 machine off eBay, which worked fine. Then the motherboard blew; engineer at work kindly replaced it, but after re-installing Windows98, I can only get VGA on the monitor. The monitor is a Gateway sourced Crystalscan - with NO indication as to which model, which I have had since we had a now long gone G5-166. I've tried various drivers from Gateway and other sources - but am unable to find anything that seems to install properly - and I can only run the monitor at 640 x 480, which is useless. What to do? TIA Jeremy Poynton (Bristol, England) Remove REMOVE THIS if you email me directly |
#4
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Lost driver
Since you have a video card, why don't you check the mobo and see if there
is a switch to disable the on board video? -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Jeremy Poynton" wrote in message ... Ron, Thanks, OK - The mobo was replaced, and I suspect that I lost an onboard driver - there seems to be none. I have a Matrox Mystique card, but I have been unable to make that the "prime" display adapter - it is always treated as the second in a dual monitor display setup, and I cannot get the monitor to "talk" to it. I've tried various instals from the Gateway site with no effect - and of course, this box was bought in the UK, and the European Gateway operation has shut down - so it maybe the Stateside one has no drivers of use to me - if I could determine what model of Crystalscan monitor it is in the first place. Will try your Dos debug for sure Many thanks Jeremy "Ron Badour" wrote in message ... When the correct screen resolution (screen area) or the right number of colors are not available choices in display properties, settings tab, then it is a good bet you do not have the right driver installed for your display adapter. The display adapter in your PC is either a video card or a display chipset on the motherboard. If you received a CD or floppy disks with drivers along with your PC, see if they contain a display adapter driver and install it using: control panel, system, device manager, display adapter. If you know what display adapter your PC has but you have no disks, use www.google.com to track down the correct driver on the internet. If you do not know what display adapter your PC uses, you can go to a MS-DOS prompt and type: Debug and hit enter. The screen will display a flashing prompt next to a - sign. Type: DC000:35 (DC000:50 may also work) and hit enter. The name and possibly model of your display adapter should appear on the right hand side of the screen. To quit Debug, type Q and hit enter. If Debug is not helpful, you can try this program: Advanced PCI Info, available at: http://www.upsystems.com.ua/support/alexmina/ If all else fails, you will have to remove the computer case. Look at where the monitor plugs into the back of the case and then check that location inside the case. If there is a card there, you obviously have a video card and if not, you have on board graphics. Write down any information displayed on either the card or the chipset on the motherboard. Then use www.google.com to search for the information. Do not include all the data you found in one search message--search on each piece individually. If you include all the information at once, you might not get a hit. I have found that a video card will generally have to be removed in order to see the information. Be careful of static electricity as it can fry components. Before touching anything in the computer case (the cord is unplugged, right?), ground yourself to the case by touching it. Don't work on carpeting since shuffling your feet on it can generate static electricity after you grounded yourself. Remove the one screw that holds the card in place and using a rocking motion (left to right and back) and pull the card straight out. Once you have the right driver, install it through control panel, system, device manager or through control panel, add new hardware, as appropriate. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Jeremy Poynton" wrote in message ... I got a Gateway G6-400 machine off eBay, which worked fine. Then the motherboard blew; engineer at work kindly replaced it, but after re-installing Windows98, I can only get VGA on the monitor. The monitor is a Gateway sourced Crystalscan - with NO indication as to which model, which I have had since we had a now long gone G5-166. I've tried various drivers from Gateway and other sources - but am unable to find anything that seems to install properly - and I can only run the monitor at 640 x 480, which is useless. What to do? TIA Jeremy Poynton (Bristol, England) Remove REMOVE THIS if you email me directly |
#5
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Lost driver
Ron - the Dos debug did the trick - it's an Nvidia on-board device.
Downloaded the driver, and all now perfect. Many thanks - you're a star! Jeremy "Ron Badour" wrote in message ... Since you have a video card, why don't you check the mobo and see if there is a switch to disable the on board video? -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Jeremy Poynton" wrote in message ... Ron, Thanks, OK - The mobo was replaced, and I suspect that I lost an onboard driver - there seems to be none. I have a Matrox Mystique card, but I have been unable to make that the "prime" display adapter - it is always treated as the second in a dual monitor display setup, and I cannot get the monitor to "talk" to it. I've tried various instals from the Gateway site with no effect - and of course, this box was bought in the UK, and the European Gateway operation has shut down - so it maybe the Stateside one has no drivers of use to me - if I could determine what model of Crystalscan monitor it is in the first place. Will try your Dos debug for sure Many thanks Jeremy "Ron Badour" wrote in message ... When the correct screen resolution (screen area) or the right number of colors are not available choices in display properties, settings tab, then it is a good bet you do not have the right driver installed for your display adapter. The display adapter in your PC is either a video card or a display chipset on the motherboard. If you received a CD or floppy disks with drivers along with your PC, see if they contain a display adapter driver and install it using: control panel, system, device manager, display adapter. If you know what display adapter your PC has but you have no disks, use www.google.com to track down the correct driver on the internet. If you do not know what display adapter your PC uses, you can go to a MS-DOS prompt and type: Debug and hit enter. The screen will display a flashing prompt next to a - sign. Type: DC000:35 (DC000:50 may also work) and hit enter. The name and possibly model of your display adapter should appear on the right hand side of the screen. To quit Debug, type Q and hit enter. If Debug is not helpful, you can try this program: Advanced PCI Info, available at: http://www.upsystems.com.ua/support/alexmina/ If all else fails, you will have to remove the computer case. Look at where the monitor plugs into the back of the case and then check that location inside the case. If there is a card there, you obviously have a video card and if not, you have on board graphics. Write down any information displayed on either the card or the chipset on the motherboard. Then use www.google.com to search for the information. Do not include all the data you found in one search message--search on each piece individually. If you include all the information at once, you might not get a hit. I have found that a video card will generally have to be removed in order to see the information. Be careful of static electricity as it can fry components. Before touching anything in the computer case (the cord is unplugged, right?), ground yourself to the case by touching it. Don't work on carpeting since shuffling your feet on it can generate static electricity after you grounded yourself. Remove the one screw that holds the card in place and using a rocking motion (left to right and back) and pull the card straight out. Once you have the right driver, install it through control panel, system, device manager or through control panel, add new hardware, as appropriate. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Jeremy Poynton" wrote in message ... I got a Gateway G6-400 machine off eBay, which worked fine. Then the motherboard blew; engineer at work kindly replaced it, but after re-installing Windows98, I can only get VGA on the monitor. The monitor is a Gateway sourced Crystalscan - with NO indication as to which model, which I have had since we had a now long gone G5-166. I've tried various drivers from Gateway and other sources - but am unable to find anything that seems to install properly - and I can only run the monitor at 640 x 480, which is useless. What to do? TIA Jeremy Poynton (Bristol, England) Remove REMOVE THIS if you email me directly |
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