Spool32 error in win98

On a win98 machine I have loaded an Access 2002 Runtime
program. I was printing correctly then it stopped and is
now getting an 'Spool32 caused a stack fault in madule
Kernel32.dll at (address)' error. Once it gets this
error ALL the printers are gone from the list and we have
to reboot the computer. When comparing the spool32.exe
to others (that work) there is a significant size
difference. The 'bad' computer has a size of 65,536
while the others that work have 49,152. I don't know if
this makes any difference or not. I had noticed that
this computer was not 98SE so it was upgraded, which did
not help. I have read that a third party program could
be causing this and any backup programs could be causing
this. We have stopped everything from running in the
background and it still does not help.

Does anyone have any other suggestions.

Thanks in advance for your help.

How to Troubleshoot Spool32 Error Messages
http://support.microsoft.com/default...b;en-us;191949

--
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"Terri" wrote in message
...
On a win98 machine I have loaded an Access 2002 Runtime
program. I was printing correctly then it stopped and is
now getting an 'Spool32 caused a stack fault in madule
Kernel32.dll at (address)' error. Once it gets this
error ALL the printers are gone from the list and we have
to reboot the computer. When comparing the spool32.exe
to others (that work) there is a significant size
difference. The 'bad' computer has a size of 65,536
while the others that work have 49,152. I don't know if
this makes any difference or not. I had noticed that
this computer was not 98SE so it was upgraded, which did
not help. I have read that a third party program could
be causing this and any backup programs could be causing
this. We have stopped everything from running in the
background and it still does not help.

Does anyone have any other suggestions.

Thanks in advance for your help.