Trouble Installing My Web Cam

I'm having trouble installing my Creative Web Cam. I'm
not sure where the problem actually begins, but when I
plug it into the computer, The window that pops up
automatically (I think it has to do with Plug and Play) is
titled "Update hardware information database" and then it
shows the bar that says what percentage of the procedure
is actually done, but it freezes on 0%, before it even
does anything. Then, if I try to install the cam before
plugging it in, with the software disk it came with,
things start freezing as well. Not sure really what to
make of this. If anyone can help, please do =) Thanks a
lot!