Spool32 error

Whenever I click on Printer from either inside the Control Panel or using
Start|Control Panel|Printers, I get the below error no matter if I'm in
Normal or Safe Mode:
-----------------------------------------------------------
Spool32 has caused an error in Kernal32.dll

Spool32 will close now CLOSE
------------------------------------------------------------
I click CLOSE and PC locks up. Have to do a CTRL-ALT-DELETE then it shows:
Printer (Not Responding)
----------------------------------------
I then click End Task to clear error window. There is a Canon BJ printer
showing there and I want to remove it and add a Lexmark but it won't allow
me to do either.
Any help or suggestions?
--
Thanks.....Bill
Please reply to the Newsgroup ONLY

Try replacing spool32.exe with a fresh copy from the Win Me cab set.

spool32.exe is contained in WIN_17.CAB of the Win Me cab set and can be
replaced by booting to Safe Mode and using MSConfig | General | Extract File
.... and following the prompts. The "cab" files are in the Win9x folder on the
Win Me CD and also in either C:\Windows\Options\Cabs or
C:\Windows\Options\Install. See MS KB 265371 - "How to Extract and Replace a
Protected File in Windows Me" (http://support.microsoft.com?kbid=265371) for
details of how to extract files from the cab set.
--
Mike Maltby MS-MVP



Willy wrote:

Whenever I click on Printer from either inside the Control Panel or
using Start|Control Panel|Printers, I get the below error no matter
if I'm in Normal or Safe Mode:
-----------------------------------------------------------
Spool32 has caused an error in Kernal32.dll

Spool32 will close now CLOSE
------------------------------------------------------------
I click CLOSE and PC locks up. Have to do a CTRL-ALT-DELETE then it
shows: Printer (Not Responding)
----------------------------------------
I then click End Task to clear error window. There is a Canon BJ
printer showing there and I want to remove it and add a Lexmark but
it won't allow me to do either.
Any help or suggestions?

Mike,
I found the Win_17.cab file in C:\Windows\Options\Cabs, but how do I get
Spool32.exe extracted from it? I follow the instructions of the KB article
but when I get to step 6 of it, am confused on what to put in the "Restore
From" box. I put Win_17.cab, not work.
--
Thanks.....Bill
Please reply to the Newsgroup ONLY

Use the folder containing the cab files not the cab name. Alternatively don't
use MSConfig at all but instead use Explorer, browse to WIN_17.CAB, double
click to open, select spool32.exe and drag a new copy to your desktop. Now
boot to Safe Mode and drag the copy of spool32.exe from your desktop to your
windows\system folder.
--
Mike Maltby



Willy wrote:

Mike,
I found the Win_17.cab file in C:\Windows\Options\Cabs, but how do I
get Spool32.exe extracted from it? I follow the instructions of the
KB article but when I get to step 6 of it, am confused on what to put
in the "Restore From" box. I put Win_17.cab, not work.

Mike,
No go :-(
--
Thanks.....Bill
Please reply to the Newsgroup ONLY

"Mike M" wrote in message
...
Use the folder containing the cab files not the cab name. Alternatively
don't
use MSConfig at all but instead use Explorer, browse to WIN_17.CAB, double
click to open, select spool32.exe and drag a new copy to your desktop.
Now
boot to Safe Mode and drag the copy of spool32.exe from your desktop to
your
windows\system folder.
--
Mike Maltby



Willy wrote:

Mike,
I found the Win_17.cab file in C:\Windows\Options\Cabs, but how do I
get Spool32.exe extracted from it? I follow the instructions of the
KB article but when I get to step 6 of it, am confused on what to put
in the "Restore From" box. I put Win_17.cab, not work.

I'm sorry but I have difficulty in understanding your post. What exactly do
you mean by "no go". What did you try and what was the error or are we
perhaps expected to try and guess? vbg
--
Mike Maltby



Willy wrote:

Mike,
No go :-(