No newtwork adapter for usb cable modem

am trying to install a Motorola SurfBoard Cable Modem SB
5100 on my windows 98 machine using USB. The modem seems
to install ok , in that it appears under system devices
etc.

However when I load the connection software from my ISP,
it cannot detect the modem. Apparently it may have
something to do with the IP address. I was advised to run
winipcfg from the 'Run' option on the menu and then
release the ip for the modem BUT when I do this the modem
does not appear in the list of network adapters. The list
show only one adapter called 'PPP...'.

Does anyone have any advice on how I might fix this
problem?
I have unistalled and re installed the modem several
times .

Thanks,

Peter

Peter wrote:
am trying to install a Motorola SurfBoard Cable Modem SB
5100 on my windows 98 machine using USB. The modem seems
to install ok , in that it appears under system devices
etc.

However when I load the connection software from my ISP,
it cannot detect the modem. Apparently it may have
something to do with the IP address. I was advised to run
winipcfg from the 'Run' option on the menu and then
release the ip for the modem BUT when I do this the modem
does not appear in the list of network adapters. The list
show only one adapter called 'PPP...'.

Does anyone have any advice on how I might fix this
problem?
I have unistalled and re installed the modem several
times .

I have a SurfBoard SB5100E that i used connected through the USB port a
while back even though my ISP only gave instructions to use the Ethernet
port. It worked great. I use Ethernet now and thus don't have a USB
cable connected so nothing related is showing up in winipcfg.

But check your Network ControlPanel applet. There i still have a Network
Adapter "Motorola SURFBoard SB5100 USB Cable Modem" and a protocol
"TCP/IP" - (bound to that adapter). And i used the "Client for
Microsoft Networks" client bound to the protocol.
Maybe try to "Add..." the adapter from here if it is missing, just to
try another approach.

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Hi,

A variation on your solution did the trick.

Thanks for your help!

cheers,

Peter

-----Original Message-----
Peter wrote:
am trying to install a Motorola SurfBoard Cable Modem
SB
5100 on my windows 98 machine using USB. The modem
seems
to install ok , in that it appears under system
devices
etc.

However when I load the connection software from my
ISP,
it cannot detect the modem. Apparently it may have
something to do with the IP address. I was advised to
run
winipcfg from the 'Run' option on the menu and then
release the ip for the modem BUT when I do this the
modem
does not appear in the list of network adapters. The
list
show only one adapter called 'PPP...'.

Does anyone have any advice on how I might fix this
problem?
I have unistalled and re installed the modem several
times .

I have a SurfBoard SB5100E that i used connected through
the USB port a
while back even though my ISP only gave instructions to
use the Ethernet
port. It worked great. I use Ethernet now and thus don't
have a USB
cable connected so nothing related is showing up in
winipcfg.

But check your Network ControlPanel applet. There i
still have a Network
Adapter "Motorola SURFBoard SB5100 USB Cable Modem" and
a protocol
"TCP/IP" - (bound to that adapter). And i used
the "Client for
Microsoft Networks" client bound to the protocol.
Maybe try to "Add..." the adapter from here if it is
missing, just to
try another approach.

--
Please followup in newsgroup.
E-mail address is invalid due to spam-control.
.

Peter wrote:
Hi,

A variation on your solution did the trick.

Thanks for your help!

cheers,

I'll drink to that. Whatever works. Happy internetting.

Eventually consider adding a Hardware Firewall, e.g. inside a Router.
That seems to be the general advice for people with relatively highspeed
internet connections.

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