hotfix available ??

Installing a PCMCIA network card in my 5 yr old laptop, I
encounter a problem exactly as described in Knowledge
Base article 276602.

...And, wonderful news, the article says it's a known
problem and there's a hotfix resolution.

...And, not so wonderful, it says you have to call up on
the phone to get it. When you call they say WinME is not
supported, and if you want any more information it costs
$35.

The article also says (or implies) that the fee will be
waived, but the phone answerers know nothing about this.
Apparently, all I need is this version (or later) of this
file:

29/08/2001 07:31 4.90.3004 70,539 Pci.vxd

Anyone know how?

No charge should be made for providing the hotfix referred to in KB276602
provided that you demonstrate you are experiencing the problem described in
the article and make no other technical query. In the event of a problem ask
to speak to a supervisor.
--
Mike Maltby MS-MVP



Michael Silverstein wrote:

Installing a PCMCIA network card in my 5 yr old laptop, I
encounter a problem exactly as described in Knowledge
Base article 276602.

..And, wonderful news, the article says it's a known
problem and there's a hotfix resolution.

..And, not so wonderful, it says you have to call up on
the phone to get it. When you call they say WinME is not
supported, and if you want any more information it costs
$35.

The article also says (or implies) that the fee will be
waived, but the phone answerers know nothing about this.
Apparently, all I need is this version (or later) of this
file:

29/08/2001 07:31 4.90.3004 70,539 Pci.vxd

Anyone know how?