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#1
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Problem installing network cards on laptop
I would like to install broadband in my laptop preferably using a Wi fi
connection to my router or alternatively using a direct ethernet (cable) connection. The laptop at present only has a dialup connection installed. Accordingly I have been endeavouring to install the software for a “Planet WL-3552 wireless PCMCIA card” but the installation has failed with the following error message: “The NDIS.VXD.NTKERN.VXD device loader(s) for the device could not load the driver (code2)” I have also tried (as an alternative) to install the software for a “USB to Fast Ethernet Adapter” (which I had previously working on another computer) but the drivers failed to install with the same error message. I would be grateful for any advice as to how to resolve this issue. The following are salient details of my Laptop: Make: Gateway Solo 5300 SE manufactured 12July 01 Opperating System: Windows Millennium. Processor: Intel Celeron 700MHz (UPGA2 technology) Cache: 128KB Full Speed L2 Cache Chipset: Intel 443ZX Chipset PCI Bus Memory: 64mb 100mhz sdram Hard Drive: 10gb 4200rpm ide hard drive solo 5300 Ports: USB, Parallel, Serial 2X PS2, VGA, RJ11 Port for internal Modem Slots: 2 pcmcia type II slots/ 1 type III cardbus -- JJ MacA |
#3
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Problem installing network cards on laptop
Hello Mike
Thanks for replying to my query. I did in fact post a reply to your question yesterday evening but it does not appear to have got through. The installation disk that came with the PCMCIA card did include a driver for win me along with drivers for Windows 2000, Windows 95, Windows 98, Windows Vista & Windows XP. I also tried a driver for Win me that the vendor sent to me after I informed him that I was unable to install the card. I presume it was an updated driver, but, it did not work either. I have been assuming that the NDIS.VXD.NTKERN.VXD device loader is supplied by Microsoft within Windows ME and not by the supplier of the device. I may be wrong. The fact that two separate devices, one a PCMCIA card & the other an Ethernet LAN adapter connected to a USB port, fail to install with the same error message makes me believe that the problem is within the Computer. I reformatted the hard drive and reinstalled Win ME recently. By doing so I presume I have lost all the program updates issued prior to the date a few years ago that Microsoft stopped supporting Win ME. I can find NDIS.VXD in C:\Windows\Sys.. folder but I can’t find NTKERN.VXD or the combination NDIS.VXD.NTKERN.VXD anywhere. I appreciate your help. Regards -- JJ MacA "Mike M" wrote: Is the driver you are trying to install for your PCMCIA wi-fi card designed for use with Win Me? -- Mike Maltby jj mac jj wrote: I would like to install broadband in my laptop preferably using a Wi fi connection to my router or alternatively using a direct ethernet (cable) connection. The laptop at present only has a dialup connection installed. Accordingly I have been endeavouring to install the software for a “Planet WL-3552 wireless PCMCIA card” but the installation has failed with the following error message: “The NDIS.VXD.NTKERN.VXD device loader(s) for the device could not load the driver (code2)” I have also tried (as an alternative) to install the software for a “USB to Fast Ethernet Adapter” (which I had previously working on another computer) but the drivers failed to install with the same error message. I would be grateful for any advice as to how to resolve this issue. The following are salient details of my Laptop: Make: Gateway Solo 5300 SE manufactured 12July 01 Opperating System: Windows Millennium. Processor: Intel Celeron 700MHz (UPGA2 technology) Cache: 128KB Full Speed L2 Cache Chipset: Intel 443ZX Chipset PCI Bus Memory: 64mb 100mhz sdram Hard Drive: 10gb 4200rpm ide hard drive solo 5300 Ports: USB, Parallel, Serial 2X PS2, VGA, RJ11 Port for internal Modem Slots: 2 pcmcia type II slots/ 1 type III cardbus |
#4
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Problem installing network cards on laptop
If you have reformatted and reinstalled Win Me the VERY FIRST thing you
should do is visit the Windows Update site and update your PC otherwise your system is wide open and vulnerable to lots of the nasties that abound on the internet. I hope that you are running both a firewall and some for of antivirus application, but of course, if you can't get on line you can't update the system. The files ndis.vxd and ntkern.vxd are both part of Win Me however you won't find a discrete copy of ntkern.vxd as it is one of over 40 core device drivers built into the monolithic file vmm32.vxd when the system was installed. Returning to your error message “The NDIS.VXD.NTKERN.VXD device loader(s) for the device could not load the driver (code2)”. The usual meaning of this message is that one or more of the driver files for the device involved are the incorrect version. It is possible that the missing or damaged files are those required for the usb controller which may not have installed correctly when you reinstalled Win Me. If you open the Device Manager do you see anything unusual for the Universal Serial Bus Controller? Try extracting new copies of the files uhcd.sys, usbhub.sys and usbd.sys and placing them in the folder C:\windows\system32\drivers. Note that these files cannot simply be copied over as they are protected by Win Me's System File Protection mechanism so you should first read MS KB 265371. MS KB 265371 - "How to Extract and Replace a Protected File in Windows Me" (http://support.microsoft.com?kbid=265371) explains how to manually extract files from the cab set. Alternatively use MSConfig | General | Extract File... and follow the prompts to extract a new copy of the required files to your windows\system32\drivers folder. You will find these files with most other usb related files in the "cab" files in the Win9x folder on the Win Me CD and/or in a sub-folder of Windows\Options and not directly visible in Explorer. Look for the folder containing the file BASE2.CAB which contains the files you need. Please post back and let us know how you get on. -- Mike Maltby jj mac jj wrote: Hello Mike Thanks for replying to my query. I did in fact post a reply to your question yesterday evening but it does not appear to have got through. The installation disk that came with the PCMCIA card did include a driver for win me along with drivers for Windows 2000, Windows 95, Windows 98, Windows Vista & Windows XP. I also tried a driver for Win me that the vendor sent to me after I informed him that I was unable to install the card. I presume it was an updated driver, but, it did not work either. I have been assuming that the NDIS.VXD.NTKERN.VXD device loader is supplied by Microsoft within Windows ME and not by the supplier of the device. I may be wrong. The fact that two separate devices, one a PCMCIA card & the other an Ethernet LAN adapter connected to a USB port, fail to install with the same error message makes me believe that the problem is within the Computer. I reformatted the hard drive and reinstalled Win ME recently. By doing so I presume I have lost all the program updates issued prior to the date a few years ago that Microsoft stopped supporting Win ME. I can find NDIS.VXD in C:\Windows\Sys.. folder but I can’t find NTKERN.VXD or the combination NDIS.VXD.NTKERN.VXD anywhere. I appreciate your help. Regards |
#5
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Problem installing network cards on laptop
Many thanks Mike for your thoughtful and very detailed response to my query.
I can actually get on line with a dial up connection but it would take so long to update my antivirus program not to mention the time required to download the backlog of updates for WinME that I decided to wait until hopefully I am able to get a broadband connection. In the meantime I am staying off line. Mike, on this Computer I am unable to access the CD drive in Safe Mode. I was therefore unable to extract fresh copies of the files uhcd.sys, usbhub.sys and usbd.sys from Windows ME installation disk. I did try copying the files from the CD to a folder on my hard drive, then going into Safe Mode, and extracting them from there but somewhere along the line I ran into the protected file issue. Using the alternative (MSCONFIG) method I was, however, able to extract these files from folder C:\Windows\Options\install\base2 and save them in folder C:\Windows\system32\drivers folder overwriting the existing files in that location. Sorry to report that the NDIS.VXD.NTKERN.VXD – Code2 error remains. Under “Netware adapters” in Device Manager the following two problem items are listed with exclamation marks contained in yellow circles. Planet WL-3552 Wireless PCMCIA Card & DM9601 USB to Fast Ethernet Adapter. ( if I could get the wireless card to work I would be no longer interest in this item) The device status of each problem item is shown, as before “The NDIS.VXD.NTKERN.VXD device loader(s) for this device could not load the device driver. (Code 2)” (Device usage: Exists in all hardware profiles) Concentrating on the Planet PCMCIA Card for the moment. The Driver is shown to be provided by Planet. Date: 5/20/2002 not digitally signed. However, when I click on Driver File Details these show the provider to be Microsoft. File Version 4.90.3000. The driver details shown are as follows: C:\Windows\System\NDIS.VXD | -C:\Windows\System \vmm32.vxd (ntkern.vxd) | +fvnete.sys (containing 5 files) | + C:\Windows\ system\VNBT.386 (containing 1 file) Clicking on the Resources tab I get the message: “This device isn’t using any resources because it is not currently enabled or has a problem. In Device Manager under PCMCIA socket the following items are listed. There is, however, nothing to indicate any problem with these. PCMCIA Card Services Ricoh RL/RB5C478 CardBus Controller Ricoh RL/RB5C478 CardBus Controller If you have any further thoughts on what could be causing this problem I would be delighted to hear them. It is often necessary to eliminate a number of possibilities before a solution can be found. Thank you very much for your help -- JJ MacA "Mike M" wrote: If you have reformatted and reinstalled Win Me the VERY FIRST thing you should do is visit the Windows Update site and update your PC otherwise your system is wide open and vulnerable to lots of the nasties that abound on the internet. I hope that you are running both a firewall and some for of antivirus application, but of course, if you can't get on line you can't update the system. The files ndis.vxd and ntkern.vxd are both part of Win Me however you won't find a discrete copy of ntkern.vxd as it is one of over 40 core device drivers built into the monolithic file vmm32.vxd when the system was installed. Returning to your error message “The NDIS.VXD.NTKERN.VXD device loader(s) for the device could not load the driver (code2)”. The usual meaning of this message is that one or more of the driver files for the device involved are the incorrect version. It is possible that the missing or damaged files are those required for the usb controller which may not have installed correctly when you reinstalled Win Me. If you open the Device Manager do you see anything unusual for the Universal Serial Bus Controller? Try extracting new copies of the files uhcd.sys, usbhub.sys and usbd.sys and placing them in the folder C:\windows\system32\drivers. Note that these files cannot simply be copied over as they are protected by Win Me's System File Protection mechanism so you should first read MS KB 265371. MS KB 265371 - "How to Extract and Replace a Protected File in Windows Me" (http://support.microsoft.com?kbid=265371) explains how to manually extract files from the cab set. Alternatively use MSConfig | General | Extract File... and follow the prompts to extract a new copy of the required files to your windows\system32\drivers folder. You will find these files with most other usb related files in the "cab" files in the Win9x folder on the Win Me CD and/or in a sub-folder of Windows\Options and not directly visible in Explorer. Look for the folder containing the file BASE2.CAB which contains the files you need. Please post back and let us know how you get on. -- Mike Maltby jj mac jj wrote: Hello Mike Thanks for replying to my query. I did in fact post a reply to your question yesterday evening but it does not appear to have got through. The installation disk that came with the PCMCIA card did include a driver for win me along with drivers for Windows 2000, Windows 95, Windows 98, Windows Vista & Windows XP. I also tried a driver for Win me that the vendor sent to me after I informed him that I was unable to install the card. I presume it was an updated driver, but, it did not work either. I have been assuming that the NDIS.VXD.NTKERN.VXD device loader is supplied by Microsoft within Windows ME and not by the supplier of the device. I may be wrong. The fact that two separate devices, one a PCMCIA card & the other an Ethernet LAN adapter connected to a USB port, fail to install with the same error message makes me believe that the problem is within the Computer. I reformatted the hard drive and reinstalled Win ME recently. By doing so I presume I have lost all the program updates issued prior to the date a few years ago that Microsoft stopped supporting Win ME. I can find NDIS.VXD in C:\Windows\Sys.. folder but I can’t find NTKERN.VXD or the combination NDIS.VXD.NTKERN.VXD anywhere. I appreciate your help. Regards |
#6
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Problem installing network cards on laptop
Either:
a) Extract the files to a folder in your windows\system32\drivers folder when running Win Me and then, as stated in KB265371 that I mentioned previously, boot (to DOS using a Win Me) startup floppy and move the files to their correct location using the COPY command at the DOS prompt, or, b) As also mentioned in KB265371, boot (to DOS) using your startup disk/floppy and use the Extract command to extract the files from the Win Me CD. Once you have replaced these usb controller files see whether your devices are still disabled in the Device Manager. If you have any further thoughts on what could be causing this problem I would be delighted to hear them. My comments and suggestions remain the same as I when I first posted. -- Mike Maltby jj mac jj wrote: Many thanks Mike for your thoughtful and very detailed response to my query. I can actually get on line with a dial up connection but it would take so long to update my antivirus program not to mention the time required to download the backlog of updates for WinME that I decided to wait until hopefully I am able to get a broadband connection. In the meantime I am staying off line. Mike, on this Computer I am unable to access the CD drive in Safe Mode. I was therefore unable to extract fresh copies of the files uhcd.sys, usbhub.sys and usbd.sys from Windows ME installation disk. I did try copying the files from the CD to a folder on my hard drive, then going into Safe Mode, and extracting them from there but somewhere along the line I ran into the protected file issue. Using the alternative (MSCONFIG) method I was, however, able to extract these files from folder C:\Windows\Options\install\base2 and save them in folder C:\Windows\system32\drivers folder overwriting the existing files in that location. Sorry to report that the NDIS.VXD.NTKERN.VXD – Code2 error remains. Under “Netware adapters” in Device Manager the following two problem items are listed with exclamation marks contained in yellow circles. Planet WL-3552 Wireless PCMCIA Card & DM9601 USB to Fast Ethernet Adapter. ( if I could get the wireless card to work I would be no longer interest in this item) The device status of each problem item is shown, as before “The NDIS.VXD.NTKERN.VXD device loader(s) for this device could not load the device driver. (Code 2)” (Device usage: Exists in all hardware profiles) Concentrating on the Planet PCMCIA Card for the moment. The Driver is shown to be provided by Planet. Date: 5/20/2002 not digitally signed. However, when I click on Driver File Details these show the provider to be Microsoft. File Version 4.90.3000. The driver details shown are as follows: C:\Windows\System\NDIS.VXD -C:\Windows\System \vmm32.vxd (ntkern.vxd) +fvnete.sys (containing 5 files) | + C:\Windows\ system\VNBT.386 (containing 1 file) Clicking on the Resources tab I get the message: “This device isn’t using any resources because it is not currently enabled or has a problem. In Device Manager under PCMCIA socket the following items are listed. There is, however, nothing to indicate any problem with these. PCMCIA Card Services Ricoh RL/RB5C478 CardBus Controller Ricoh RL/RB5C478 CardBus Controller If you have any further thoughts on what could be causing this problem I would be delighted to hear them. It is often necessary to eliminate a number of possibilities before a solution can be found. Thank you very much for your help |
#7
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Problem installing network cards on laptop
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