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#1
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Cumulative Security Update for Outlook Express 6 Service Pack 1 (KB837009)
Windows Update insists I need to install "Cumulative Security
Update for Outlook Express 6 Service Pack 1 (KB837009)". I've already installed it about a dozen times, and it still keeps showing up when I run Windows Update! Does anybody know a way to fix this? I am running Windows ME 4.90.3000 and IE6 Version 6.0.2800.1106IC |
#2
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Me too. Every time I go to the update page it wants me to install the same
update. It shows that I have done this in the history 8 times. Anyone know anything about this? "Home User" wrote in message ... Windows Update insists I need to install "Cumulative Security Update for Outlook Express 6 Service Pack 1 (KB837009)". I've already installed it about a dozen times, and it still keeps showing up when I run Windows Update! Does anybody know a way to fix this? I am running Windows ME 4.90.3000 and IE6 Version 6.0.2800.1106IC |
#3
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Posted by Home User to microsoft.public.windowsme.software 4/8 :
" I found a fix while reviewing archived threads. (See Below) Here's what I did, and it worked fine. --------------------------------- FROM MICROSOFT TECHNICAL SUPPORT: From the case log, I understand that you always receive the notification to Install Security Update for Outlook Express 6 Service Pack 1 (KB837009). We will work together to resolve this specific issue through the course of the case. If there has been any misunderstanding, please let me know. I suggest we try the steps below to test this problem. First, please clean the Internet temporary files with the following steps: 1. Click Start, point to Settings and click Control Panel. 2. Double click Internet Options. 3. Click the General tab, click Clear History in the History area, and then click OK in the dialog box that appears. 4. In the Temporary Internet Files area, click Delete Files and then click OK. Note: If you select the item "Delete all offline content", this will delete all the files which are needed to browse the Internet website when you are offline. 5. In the Temporary Internet Files area, click Delete Cookies, and then click OK in the dialog box that appears. Note: Removing these files will remove automatic login information which is stored within these files that allow you to login to Internet sites, so be sure that you have this recorded or written down somewhere else if you are concerned about this. Then, please reinstall the update 837009 with the following steps: 1. Access the link below to download the installation file for the update 837009: http://www.microsoft.com/downloads/details.aspx? FamilyId=925628BD-1B5F-4B21-8DB6- EDE1C73F97B5&displaylang=en 2. Restart the computer. 3. Keep pressing the F8 key until the Windows Startup menu appears. 4. Choose Safe Mode, and press Enter. Note: In Safe Mode, your system display and desktop will look and perform differently than in Normal Mode. This is only temporary. 5. In Safe Mode, rename the downloaded file to KB837009.EXE and copy it to C:\ (the root directory of drive C). 6. Click Start and click Run. 7. Type the command below and press Enter: C:\KB837009.EXE /N:V 8. Restart your computer in Normal Mode and see whether the issue persists. " MowGreen [MVP 2004-2005] =============== *-343-* FDNY Never Forgotten =============== stevenstein wrote: Me too. Every time I go to the update page it wants me to install the same update. It shows that I have done this in the history 8 times. Anyone know anything about this? "Home User" wrote in message ... Windows Update insists I need to install "Cumulative Security Update for Outlook Express 6 Service Pack 1 (KB837009)". I've already installed it about a dozen times, and it still keeps showing up when I run Windows Update! Does anybody know a way to fix this? I am running Windows ME 4.90.3000 and IE6 Version 6.0.2800.1106IC |
#4
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The file is not there. Now what?
"MowGreen [MVP]" wrote in message ... Posted by Home User to microsoft.public.windowsme.software 4/8 : " I found a fix while reviewing archived threads. (See Below) Here's what I did, and it worked fine. --------------------------------- FROM MICROSOFT TECHNICAL SUPPORT: From the case log, I understand that you always receive the notification to Install Security Update for Outlook Express 6 Service Pack 1 (KB837009). We will work together to resolve this specific issue through the course of the case. If there has been any misunderstanding, please let me know. I suggest we try the steps below to test this problem. First, please clean the Internet temporary files with the following steps: 1. Click Start, point to Settings and click Control Panel. 2. Double click Internet Options. 3. Click the General tab, click Clear History in the History area, and then click OK in the dialog box that appears. 4. In the Temporary Internet Files area, click Delete Files and then click OK. Note: If you select the item "Delete all offline content", this will delete all the files which are needed to browse the Internet website when you are offline. 5. In the Temporary Internet Files area, click Delete Cookies, and then click OK in the dialog box that appears. Note: Removing these files will remove automatic login information which is stored within these files that allow you to login to Internet sites, so be sure that you have this recorded or written down somewhere else if you are concerned about this. Then, please reinstall the update 837009 with the following steps: 1. Access the link below to download the installation file for the update 837009: http://www.microsoft.com/downloads/details.aspx? FamilyId=925628BD-1B5F-4B21-8DB6- EDE1C73F97B5&displaylang=en 2. Restart the computer. 3. Keep pressing the F8 key until the Windows Startup menu appears. 4. Choose Safe Mode, and press Enter. Note: In Safe Mode, your system display and desktop will look and perform differently than in Normal Mode. This is only temporary. 5. In Safe Mode, rename the downloaded file to KB837009.EXE and copy it to C:\ (the root directory of drive C). 6. Click Start and click Run. 7. Type the command below and press Enter: C:\KB837009.EXE /N:V 8. Restart your computer in Normal Mode and see whether the issue persists. " MowGreen [MVP 2004-2005] =============== *-343-* FDNY Never Forgotten =============== stevenstein wrote: Me too. Every time I go to the update page it wants me to install the same update. It shows that I have done this in the history 8 times. Anyone know anything about this? "Home User" wrote in message ... Windows Update insists I need to install "Cumulative Security Update for Outlook Express 6 Service Pack 1 (KB837009)". I've already installed it about a dozen times, and it still keeps showing up when I run Windows Update! Does anybody know a way to fix this? I am running Windows ME 4.90.3000 and IE6 Version 6.0.2800.1106IC |
#5
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The URL was broken, try the link below.
http://www.microsoft.com/downloads/d...displaylang=en -- Mike Maltby MS-MVP steve stein wrote: The file is not there. Now what? |
#6
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I had that same problem last year, but it was finally rectified. However, I
don't recall exactly what to do in order to fix it. "steve stein" wrote: The file is not there. Now what? "MowGreen [MVP]" wrote in message ... Posted by Home User to microsoft.public.windowsme.software 4/8 : " I found a fix while reviewing archived threads. (See Below) Here's what I did, and it worked fine. --------------------------------- FROM MICROSOFT TECHNICAL SUPPORT: From the case log, I understand that you always receive the notification to Install Security Update for Outlook Express 6 Service Pack 1 (KB837009). We will work together to resolve this specific issue through the course of the case. If there has been any misunderstanding, please let me know. I suggest we try the steps below to test this problem. First, please clean the Internet temporary files with the following steps: 1. Click Start, point to Settings and click Control Panel. 2. Double click Internet Options. 3. Click the General tab, click Clear History in the History area, and then click OK in the dialog box that appears. 4. In the Temporary Internet Files area, click Delete Files and then click OK. Note: If you select the item "Delete all offline content", this will delete all the files which are needed to browse the Internet website when you are offline. 5. In the Temporary Internet Files area, click Delete Cookies, and then click OK in the dialog box that appears. Note: Removing these files will remove automatic login information which is stored within these files that allow you to login to Internet sites, so be sure that you have this recorded or written down somewhere else if you are concerned about this. Then, please reinstall the update 837009 with the following steps: 1. Access the link below to download the installation file for the update 837009: http://www.microsoft.com/downloads/details.aspx? FamilyId=925628BD-1B5F-4B21-8DB6- EDE1C73F97B5&displaylang=en 2. Restart the computer. 3. Keep pressing the F8 key until the Windows Startup menu appears. 4. Choose Safe Mode, and press Enter. Note: In Safe Mode, your system display and desktop will look and perform differently than in Normal Mode. This is only temporary. 5. In Safe Mode, rename the downloaded file to KB837009.EXE and copy it to C:\ (the root directory of drive C). 6. Click Start and click Run. 7. Type the command below and press Enter: C:\KB837009.EXE /N:V 8. Restart your computer in Normal Mode and see whether the issue persists. " MowGreen [MVP 2004-2005] =============== *-343-* FDNY Never Forgotten =============== stevenstein wrote: Me too. Every time I go to the update page it wants me to install the same update. It shows that I have done this in the history 8 times. Anyone know anything about this? "Home User" wrote in message ... Windows Update insists I need to install "Cumulative Security Update for Outlook Express 6 Service Pack 1 (KB837009)". I've already installed it about a dozen times, and it still keeps showing up when I run Windows Update! Does anybody know a way to fix this? I am running Windows ME 4.90.3000 and IE6 Version 6.0.2800.1106IC |
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