AV software and PC in safe mode

If you think this thread is deep - you ain't seen nuttin' yet!g
Neither Dialup nor CD's work in Safe Mode - so you're SOL on that.
You can download Stinger to a floppy on a known-clean PC, and load and run
it on the baddie - see what it reports( I see you've done that- what was the
result??).

likewise Ad-Aware - although you may have to have fun and games with WinZip
to compress and span it across two floppies. (see the WinZip instructions
for that)


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/f.../Mar27pmvp.asp

"Jane" wrote in message
...
Hi again, Have read Mike's and your posts. I would be
surprised if this system **didn't** have malware and all
sorts of nasties on it. Teenage boys used this system...
downloading "awesome stuff". This is my friend's PC and
it has beenly badly neglected. I have cleaned up
everything I could find in cookies, temp files, etc.
Removed suspicious apps. Scanned disk and defraged. No
errors in disk scan. The oltrga.exe is likely another bad
app.

Back to original questions. Have read Mike and Noel's
posts re running Stinger, AV, Spybot, etc. but cannot
connect to AOL with that PC to get these programs. Do
have Norton Int. Security 2004 disks, but am afraid of
installing it with Win Me because of negative posts.
Would like to run these progs then see what errors are
still around. Is this thinking sound? Would have to
install AV in safe mode. Not familiar with safe mode.
Can I install progs in safe mode? Can I connect to
internet (via AOL 7.0) in safe mode? I know all drivers
aren't loaded. Used floppy to run Stinger in safe mode,
but not certain if CD drive is accessible in safe.

New to newsgroups. Should I start fresh with a new top
level post for my next post? This thread is pretty deep.

Appreciate your help, Mart and Mike.

-----Original Message-----
Jane, I'm more concerned than ever with 'oltrga.exe' at
the moment.

When you look at its Properties, what (if any) details
are shown under the
'Version' tab? A search for "oltrga" - or anything
like it - on Google
reveals nothing!

Even the 'oltrga.lgc' file is a mystery. The .lgc suffix
*could* be related
to anything - possibly a log file. Are you able to open
it with notepad (or
wordpad) and read anything which might enlighten us?
How big is the
oltrga.lgc file?

Mart


"Jane" wrote in
message
...
Booted PC two times in normal. Lots of different
errors.
But am focused... Oltrga error did not come up in
normal
boot first time. It did the second time. It also
occurred immediately after desktop appeared in boot to
safe mode. Did search on PC. Found 2 instances of
oltrga: C:\windows\oltrga.exe and
C:\windows\applog\oltrga.lgc. Looked in add/remove progs
and couldn't see anything obvious. Properties didn't
clue
me in. Size is 376KB, created on 6/30/02, modified
5/24/02
(curious?). Properties for the .lgc file showed created
on
6/1/02.
Normal boot error occurred right after desktop loaded
and a McAfee Active shield stating software has
expired...renew. "Oltrga has caused an error in
kernel32.dll. Oltrga will now close." Clicked on
close.
I then got another error message. "Oltrga" "An error
has
occurred in your program. To keep working anyway, click
Ignore....." I clicked on close and got the OE error.
Boot going into safe mode gave same error regarding
kernel32.dll. Am still able to ctrl+alt+del to get to
close program window and shut down machine.
FYI, system restore fails. It was not brought back
to
state before restore ran and failed.
Thank you.
-----Original Message-----
OK, let's try to take one item at a time.

Let's worry about Oltrga.exe first, then come back to
the
OE (or possibly 0E
?) errors. You might wish to confirm OE or 0E on the
next
post - either way,
it's *probably* hardware related.

I've done a search for Oltrga on the web and drawn a
blank. Can you do a
search on your machine for the Oltrga.exe file (in Safe
Mode if necessary)
and right-click on it to look for its Properties. See
if
you can find the
copyright or company and other details are and see if
you
can determine what
it belongs to - name of the folder it's in etc. and
more
importantly, just
what it is supposed to do g

We need to find out what it is and disable (and
possibly
remove) it before
moving to the next error(s).

Mart


wrote in message
...
Hello, Mart:
Thank you for responding to my question re AV and
safe
mode. I have been following the error resolution
advice
in posts re going to safe mode and running various
troubleshooting methods to resolve issues.
Suggestions
were to run Striker, AV, Ad-Adaware, Spybot, etc.
Ran
into probs with AV and AOL. Thus, this post.
I had asked questions about multiple errors in
post on
6/27. I've copied it into this reply... In normal
now, I
believe I get an explorer error message almost
immediately
and I have to shut down. I will have to retest and
will
do another post with outcome. Unfortunately, don't
have
the time right now. Have searched everywhere for the
Oltrga error and the OE error below. Can't find a
thing
about either one. Oltrga.exe is not on my Win XP
Home
PC.
Seem to recall it's in Windows folder on problem PC.
My friend's son lost the system recovery disks.
HP
no
longer supplies replacements. System restore fails.
************************************************
6/27 post
Hello,

Helping friend with his Win Me OS problems.
Start to
boot, but get error OE:017F:BFF8E648. Had to pull
plug,
would not shut down. Researched previous posts and
MS
errors but cannot find reference to this specific
error
and others.

Booted in safe mode got error "Oltrga has caused
an
error in kernel32.dll. Oltrga will now close"

System attempted to reboot, then got "CMDNINST
caused a
general protection fault in module GDI.EXE @
0005:00002a77.

Tried to do a system restore and received Rstrui
has
caused and error in GDI.EXE. Rstrui will now close.

Explorer has caused an error in GDI.EXE and will
now
close.

Found reference to GDI.EXE...maybe has to with
Fonts
folder in Windows?

Can find no reference in any search regarding
oltrga.
System was unprotected.

Any info is greatly appreciated about the above
files,
msgs as uncertain what they are.

Thanks again.
*****************************************
-----Original Message-----
Before you go too far with installing more (AV, AOL,
etc., etc.) software,
maybe you should sort out the Normal Mode issue
first!

CD ROM will not work in Safe Mode as you need the
drivers
installing - which
only happens in Normal Mode.

Just what errors are you seeing? - Please give exact
error report messages.

Mart


"Jane" wrote
in
message
...
Just found this newsgroup. It is great.

Trying to help friend with his computer. He did
not
have
any AV or firewall software on his HP Pavilion
running
Win
Me. Now, all sorts of errors. Can run in safe
mode
only.

Had bought Norton Internet Security 2004 to
install
on
his
PC. Have seen posts re NAV not working well with
Me.
Have
second thoughts now. What AV/firewall software do
you
suggest for Win Me system? Working in safe mode
is
new
to
me. Called AOL and got very foreign speaking
person
who
did not answer my question. Can I run AOL in safe
mode?
It is V 7.0. AOL gives me invalid or busy port
message
so
cannot download AV software or troubleshooting
programs
from web.

Am using my PC with Win XP Home and Nort Int Sec
Prof
2004
to send this e-mail. Can I somehow use this PC to
get
troubleshooting files to his PC if no AOL? Can I
install
an AV program while in safe mode? Seems CD drive
on
HP
Pavilion does not work in safe mode. Is this
correct?
I
can burn a CD with my system.

Appreciate all advice.


.



.



.

Jane, please put us out of our misery and tell us:-

"When you look at 'oltrga.exe' Properties, what (if any) details are shown
under the
'Version' tab?

Mart


"Jane" wrote in message
...
Hi again, Have read Mike's and your posts. I would be
surprised if this system **didn't** have malware and all
sorts of nasties on it. Teenage boys used this system...
downloading "awesome stuff". This is my friend's PC and
it has beenly badly neglected. I have cleaned up
everything I could find in cookies, temp files, etc.
Removed suspicious apps. Scanned disk and defraged. No
errors in disk scan. The oltrga.exe is likely another bad
app.

Back to original questions. Have read Mike and Noel's
posts re running Stinger, AV, Spybot, etc. but cannot
connect to AOL with that PC to get these programs. Do
have Norton Int. Security 2004 disks, but am afraid of
installing it with Win Me because of negative posts.
Would like to run these progs then see what errors are
still around. Is this thinking sound? Would have to
install AV in safe mode. Not familiar with safe mode.
Can I install progs in safe mode? Can I connect to
internet (via AOL 7.0) in safe mode? I know all drivers
aren't loaded. Used floppy to run Stinger in safe mode,
but not certain if CD drive is accessible in safe.

New to newsgroups. Should I start fresh with a new top
level post for my next post? This thread is pretty deep.

Appreciate your help, Mart and Mike.

-----Original Message-----
Jane, I'm more concerned than ever with 'oltrga.exe' at
the moment.

When you look at its Properties, what (if any) details
are shown under the
'Version' tab? A search for "oltrga" - or anything
like it - on Google
reveals nothing!

Even the 'oltrga.lgc' file is a mystery. The .lgc suffix
*could* be related
to anything - possibly a log file. Are you able to open
it with notepad (or
wordpad) and read anything which might enlighten us?
How big is the
oltrga.lgc file?

Mart


"Jane" wrote in
message
...
Booted PC two times in normal. Lots of different
errors.
But am focused... Oltrga error did not come up in
normal
boot first time. It did the second time. It also
occurred immediately after desktop appeared in boot to
safe mode. Did search on PC. Found 2 instances of
oltrga: C:\windows\oltrga.exe and
C:\windows\applog\oltrga.lgc. Looked in add/remove progs
and couldn't see anything obvious. Properties didn't
clue
me in. Size is 376KB, created on 6/30/02, modified
5/24/02
(curious?). Properties for the .lgc file showed created
on
6/1/02.
Normal boot error occurred right after desktop loaded
and a McAfee Active shield stating software has
expired...renew. "Oltrga has caused an error in
kernel32.dll. Oltrga will now close." Clicked on
close.
I then got another error message. "Oltrga" "An error
has
occurred in your program. To keep working anyway, click
Ignore....." I clicked on close and got the OE error.
Boot going into safe mode gave same error regarding
kernel32.dll. Am still able to ctrl+alt+del to get to
close program window and shut down machine.
FYI, system restore fails. It was not brought back
to
state before restore ran and failed.
Thank you.
-----Original Message-----
OK, let's try to take one item at a time.

Let's worry about Oltrga.exe first, then come back to
the
OE (or possibly 0E
?) errors. You might wish to confirm OE or 0E on the
next
post - either way,
it's *probably* hardware related.

I've done a search for Oltrga on the web and drawn a
blank. Can you do a
search on your machine for the Oltrga.exe file (in Safe
Mode if necessary)
and right-click on it to look for its Properties. See
if
you can find the
copyright or company and other details are and see if
you
can determine what
it belongs to - name of the folder it's in etc. and
more
importantly, just
what it is supposed to do g

We need to find out what it is and disable (and
possibly
remove) it before
moving to the next error(s).

Mart


wrote in message
...
Hello, Mart:
Thank you for responding to my question re AV and
safe
mode. I have been following the error resolution
advice
in posts re going to safe mode and running various
troubleshooting methods to resolve issues.
Suggestions
were to run Striker, AV, Ad-Adaware, Spybot, etc.
Ran
into probs with AV and AOL. Thus, this post.
I had asked questions about multiple errors in
post on
6/27. I've copied it into this reply... In normal
now, I
believe I get an explorer error message almost
immediately
and I have to shut down. I will have to retest and
will
do another post with outcome. Unfortunately, don't
have
the time right now. Have searched everywhere for the
Oltrga error and the OE error below. Can't find a
thing
about either one. Oltrga.exe is not on my Win XP
Home
PC.
Seem to recall it's in Windows folder on problem PC.
My friend's son lost the system recovery disks.
HP
no
longer supplies replacements. System restore fails.
************************************************
6/27 post
Hello,

Helping friend with his Win Me OS problems.
Start to
boot, but get error OE:017F:BFF8E648. Had to pull
plug,
would not shut down. Researched previous posts and
MS
errors but cannot find reference to this specific
error
and others.

Booted in safe mode got error "Oltrga has caused
an
error in kernel32.dll. Oltrga will now close"

System attempted to reboot, then got "CMDNINST
caused a
general protection fault in module GDI.EXE @
0005:00002a77.

Tried to do a system restore and received Rstrui
has
caused and error in GDI.EXE. Rstrui will now close.

Explorer has caused an error in GDI.EXE and will
now
close.

Found reference to GDI.EXE...maybe has to with
Fonts
folder in Windows?

Can find no reference in any search regarding
oltrga.
System was unprotected.

Any info is greatly appreciated about the above
files,
msgs as uncertain what they are.

Thanks again.
*****************************************
-----Original Message-----
Before you go too far with installing more (AV, AOL,
etc., etc.) software,
maybe you should sort out the Normal Mode issue
first!

CD ROM will not work in Safe Mode as you need the
drivers
installing - which
only happens in Normal Mode.

Just what errors are you seeing? - Please give exact
error report messages.

Mart


"Jane" wrote
in
message
...
Just found this newsgroup. It is great.

Trying to help friend with his computer. He did
not
have
any AV or firewall software on his HP Pavilion
running
Win
Me. Now, all sorts of errors. Can run in safe
mode
only.

Had bought Norton Internet Security 2004 to
install
on
his
PC. Have seen posts re NAV not working well with
Me.
Have
second thoughts now. What AV/firewall software do
you
suggest for Win Me system? Working in safe mode
is
new
to
me. Called AOL and got very foreign speaking
person
who
did not answer my question. Can I run AOL in safe
mode?
It is V 7.0. AOL gives me invalid or busy port
message
so
cannot download AV software or troubleshooting
programs
from web.

Am using my PC with Win XP Home and Nort Int Sec
Prof
2004
to send this e-mail. Can I somehow use this PC to
get
troubleshooting files to his PC if no AOL? Can I
install
an AV program while in safe mode? Seems CD drive
on
HP
Pavilion does not work in safe mode. Is this
correct?
I
can burn a CD with my system.

Appreciate all advice.


.



.



.

Sorry, Mart. I could have explained better. All I saw
under properties for the oltrga.exe is described below.
There was only a general tab, no version tab. It provided
very little info. Earlier, I mentioned everything but
these two fields...Type: application; Description: olgtra
**********
Found 2 instances of oltrga: C:\windows\oltrga.exe and
C:\windows\applog\oltrga.lgc. Looked in add/remove progs
and couldn't see anything obvious. Properties didn't clue
me in. Size is 376KB, created on 6/30/02, modified 5/24/02
(curious?). Properties for the .lgc file showed created on
6/1/02.
**********
-----Original Message-----
Jane, please put us out of our misery and tell us:-

"When you look at 'oltrga.exe' Properties, what (if any)
details are shown
under the
'Version' tab?

Mart


"Jane" wrote in
message
...
Hi again, Have read Mike's and your posts. I would be
surprised if this system **didn't** have malware and all
sorts of nasties on it. Teenage boys used this
system...
downloading "awesome stuff". This is my friend's PC and
it has beenly badly neglected. I have cleaned up
everything I could find in cookies, temp files, etc.
Removed suspicious apps. Scanned disk and defraged. No
errors in disk scan. The oltrga.exe is likely another
bad
app.

Back to original questions. Have read Mike and Noel's
posts re running Stinger, AV, Spybot, etc. but cannot
connect to AOL with that PC to get these programs. Do
have Norton Int. Security 2004 disks, but am afraid of
installing it with Win Me because of negative posts.
Would like to run these progs then see what errors are
still around. Is this thinking sound? Would have to
install AV in safe mode. Not familiar with safe mode.
Can I install progs in safe mode? Can I connect to
internet (via AOL 7.0) in safe mode? I know all drivers
aren't loaded. Used floppy to run Stinger in safe mode,
but not certain if CD drive is accessible in safe.

New to newsgroups. Should I start fresh with a new top
level post for my next post? This thread is pretty
deep.

Appreciate your help, Mart and Mike.

-----Original Message-----
Jane, I'm more concerned than ever with 'oltrga.exe' at
the moment.

When you look at its Properties, what (if any) details
are shown under the
'Version' tab? A search for "oltrga" - or anything
like it - on Google
reveals nothing!

Even the 'oltrga.lgc' file is a mystery. The .lgc
suffix
*could* be related
to anything - possibly a log file. Are you able to open
it with notepad (or
wordpad) and read anything which might enlighten us?
How big is the
oltrga.lgc file?

Mart


"Jane" wrote in
message
...
Booted PC two times in normal. Lots of different
errors.
But am focused... Oltrga error did not come up in
normal
boot first time. It did the second time. It also
occurred immediately after desktop appeared in boot
to
safe mode. Did search on PC. Found 2 instances of
oltrga: C:\windows\oltrga.exe and
C:\windows\applog\oltrga.lgc. Looked in add/remove
progs
and couldn't see anything obvious. Properties didn't
clue
me in. Size is 376KB, created on 6/30/02, modified
5/24/02
(curious?). Properties for the .lgc file showed
created
on
6/1/02.
Normal boot error occurred right after desktop
loaded
and a McAfee Active shield stating software has
expired...renew. "Oltrga has caused an error in
kernel32.dll. Oltrga will now close." Clicked on
close.
I then got another error message. "Oltrga" "An
error
has
occurred in your program. To keep working anyway,
click
Ignore....." I clicked on close and got the OE error.
Boot going into safe mode gave same error regarding
kernel32.dll. Am still able to ctrl+alt+del to get to
close program window and shut down machine.
FYI, system restore fails. It was not brought
back
to
state before restore ran and failed.
Thank you.
-----Original Message-----
OK, let's try to take one item at a time.

Let's worry about Oltrga.exe first, then come back
to
the
OE (or possibly 0E
?) errors. You might wish to confirm OE or 0E on the
next
post - either way,
it's *probably* hardware related.

I've done a search for Oltrga on the web and drawn a
blank. Can you do a
search on your machine for the Oltrga.exe file (in
Safe
Mode if necessary)
and right-click on it to look for its Properties.
See
if
you can find the
copyright or company and other details are and see
if
you
can determine what
it belongs to - name of the folder it's in etc. and
more
importantly, just
what it is supposed to do g

We need to find out what it is and disable (and
possibly
remove) it before
moving to the next error(s).

Mart


wrote in
message
...
Hello, Mart:
Thank you for responding to my question re AV
and
safe
mode. I have been following the error resolution
advice
in posts re going to safe mode and running various
troubleshooting methods to resolve issues.
Suggestions
were to run Striker, AV, Ad-Adaware, Spybot, etc.
Ran
into probs with AV and AOL. Thus, this post.
I had asked questions about multiple errors in
post on
6/27. I've copied it into this reply... In
normal
now, I
believe I get an explorer error message almost
immediately
and I have to shut down. I will have to retest
and
will
do another post with outcome. Unfortunately,
don't
have
the time right now. Have searched everywhere for
the
Oltrga error and the OE error below. Can't find a
thing
about either one. Oltrga.exe is not on my Win XP
Home
PC.
Seem to recall it's in Windows folder on problem
PC.
My friend's son lost the system recovery disks.
HP
no
longer supplies replacements. System restore
fails.
************************************************
6/27 post
Hello,

Helping friend with his Win Me OS problems.
Start to
boot, but get error OE:017F:BFF8E648. Had to pull
plug,
would not shut down. Researched previous posts
and
MS
errors but cannot find reference to this specific
error
and others.

Booted in safe mode got error "Oltrga has
caused
an
error in kernel32.dll. Oltrga will now close"

System attempted to reboot, then got "CMDNINST
caused a
general protection fault in module GDI.EXE @
0005:00002a77.

Tried to do a system restore and received
Rstrui
has
caused and error in GDI.EXE. Rstrui will now
close.

Explorer has caused an error in GDI.EXE and
will
now
close.

Found reference to GDI.EXE...maybe has to with
Fonts
folder in Windows?

Can find no reference in any search regarding
oltrga.
System was unprotected.

Any info is greatly appreciated about the above
files,
msgs as uncertain what they are.

Thanks again.
*****************************************
-----Original Message-----
Before you go too far with installing more (AV,
AOL,
etc., etc.) software,
maybe you should sort out the Normal Mode issue
first!

CD ROM will not work in Safe Mode as you need the
drivers
installing - which
only happens in Normal Mode.

Just what errors are you seeing? - Please give
exact
error report messages.

Mart


"Jane"
wrote
in
message
...
Just found this newsgroup. It is great.

Trying to help friend with his computer. He did
not
have
any AV or firewall software on his HP Pavilion
running
Win
Me. Now, all sorts of errors. Can run in safe
mode
only.

Had bought Norton Internet Security 2004 to
install
on
his
PC. Have seen posts re NAV not working well
with
Me.
Have
second thoughts now. What AV/firewall software
do
you
suggest for Win Me system? Working in safe
mode
is
new
to
me. Called AOL and got very foreign speaking
person
who
did not answer my question. Can I run AOL in
safe
mode?
It is V 7.0. AOL gives me invalid or busy port
message
so
cannot download AV software or troubleshooting
programs
from web.

Am using my PC with Win XP Home and Nort Int
Sec
Prof
2004
to send this e-mail. Can I somehow use this
PC to
get
troubleshooting files to his PC if no AOL?
Can I
install
an AV program while in safe mode? Seems CD
drive
on
HP
Pavilion does not work in safe mode. Is this
correct?
I
can burn a CD with my system.

Appreciate all advice.


.



.



.



.

Well if the 'Software House' that wrote the oltrga.exe application can't be
bothered to build their details into it (but is an old date) then I would
suspect that it is even more rogue than I first thought.

Try Start | Run and type "msconfig" (no quotes) in the space provided and
then click OK. Look for the Startup Tab and see if there is any reference to
oltrga and if so, uncheck the appropriate box.

Re-boot and see if it rids you of the Oltrga error - you will probably get a
'warning' that you have something set in msconfig, each time you boot, but
ignore it for the time being. Just see if the Oltrga error goes.

Mart


"Jane" wrote in message
...
Sorry, Mart. I could have explained better. All I saw
under properties for the oltrga.exe is described below.
There was only a general tab, no version tab. It provided
very little info.

snipped

Re Stinger's results I had repair checked under
preferences. It gave me a list, but it appeared to be a
list of files it examined. I ran it again just now with
repair unchecked and report checked. Wish I'd done it this
way earlier!
Stinger findings
C:\HP\bin\FondleWindow.exe
Found application HideWindows
C:\_Restore\Archive\FS1360.CAB\A0168847.CPY
Found the W32/Klez.h@MM virus!!!
C:\_Restore\Archive\FS1360.CAB\A0168848.CPY
Found the W32/Klez.h@MM virus!!!

Will try to download/compress Ad-Aware on floppies and
will check out W32/Klez.h@MM virus.

-----Original Message-----
If you think this thread is deep - you ain't seen nuttin'
yet!g
Neither Dialup nor CD's work in Safe Mode - so you're SOL
on that.
You can download Stinger to a floppy on a known-clean PC,
and load and run
it on the baddie - see what it reports( I see you've done
that- what was the
result??).

likewise Ad-Aware - although you may have to have fun and
games with WinZip
to compress and span it across two floppies. (see the
WinZip instructions
for that)


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post
messages to NG's
or
http://www.microsoft.com/presspass/f...2001/Mar01/Mar
27pmvp.asp

"Jane" wrote in
message
...
Hi again, Have read Mike's and your posts. I would be
surprised if this system **didn't** have malware and all
sorts of nasties on it. Teenage boys used this
system...
downloading "awesome stuff". This is my friend's PC and
it has beenly badly neglected. I have cleaned up
everything I could find in cookies, temp files, etc.
Removed suspicious apps. Scanned disk and defraged. No
errors in disk scan. The oltrga.exe is likely another
bad
app.

Back to original questions. Have read Mike and Noel's
posts re running Stinger, AV, Spybot, etc. but cannot
connect to AOL with that PC to get these programs. Do
have Norton Int. Security 2004 disks, but am afraid of
installing it with Win Me because of negative posts.
Would like to run these progs then see what errors are
still around. Is this thinking sound? Would have to
install AV in safe mode. Not familiar with safe mode.
Can I install progs in safe mode? Can I connect to
internet (via AOL 7.0) in safe mode? I know all drivers
aren't loaded. Used floppy to run Stinger in safe mode,
but not certain if CD drive is accessible in safe.

New to newsgroups. Should I start fresh with a new top
level post for my next post? This thread is pretty
deep.

Appreciate your help, Mart and Mike.

-----Original Message-----
Jane, I'm more concerned than ever with 'oltrga.exe' at
the moment.

When you look at its Properties, what (if any) details
are shown under the
'Version' tab? A search for "oltrga" - or anything
like it - on Google
reveals nothing!

Even the 'oltrga.lgc' file is a mystery. The .lgc
suffix
*could* be related
to anything - possibly a log file. Are you able to open
it with notepad (or
wordpad) and read anything which might enlighten us?
How big is the
oltrga.lgc file?

Mart


"Jane" wrote in
message
...
Booted PC two times in normal. Lots of different
errors.
But am focused... Oltrga error did not come up in
normal
boot first time. It did the second time. It also
occurred immediately after desktop appeared in boot
to
safe mode. Did search on PC. Found 2 instances of
oltrga: C:\windows\oltrga.exe and
C:\windows\applog\oltrga.lgc. Looked in add/remove
progs
and couldn't see anything obvious. Properties didn't
clue
me in. Size is 376KB, created on 6/30/02, modified
5/24/02
(curious?). Properties for the .lgc file showed
created
on
6/1/02.
Normal boot error occurred right after desktop
loaded
and a McAfee Active shield stating software has
expired...renew. "Oltrga has caused an error in
kernel32.dll. Oltrga will now close." Clicked on
close.
I then got another error message. "Oltrga" "An
error
has
occurred in your program. To keep working anyway,
click
Ignore....." I clicked on close and got the OE error.
Boot going into safe mode gave same error regarding
kernel32.dll. Am still able to ctrl+alt+del to get to
close program window and shut down machine.
FYI, system restore fails. It was not brought
back
to
state before restore ran and failed.
Thank you.
-----Original Message-----
OK, let's try to take one item at a time.

Let's worry about Oltrga.exe first, then come back
to
the
OE (or possibly 0E
?) errors. You might wish to confirm OE or 0E on the
next
post - either way,
it's *probably* hardware related.

I've done a search for Oltrga on the web and drawn a
blank. Can you do a
search on your machine for the Oltrga.exe file (in
Safe
Mode if necessary)
and right-click on it to look for its Properties.
See
if
you can find the
copyright or company and other details are and see
if
you
can determine what
it belongs to - name of the folder it's in etc. and
more
importantly, just
what it is supposed to do g

We need to find out what it is and disable (and
possibly
remove) it before
moving to the next error(s).

Mart


wrote in
message
...
Hello, Mart:
Thank you for responding to my question re AV
and
safe
mode. I have been following the error resolution
advice
in posts re going to safe mode and running various
troubleshooting methods to resolve issues.
Suggestions
were to run Striker, AV, Ad-Adaware, Spybot, etc.
Ran
into probs with AV and AOL. Thus, this post.
I had asked questions about multiple errors in
post on
6/27. I've copied it into this reply... In
normal
now, I
believe I get an explorer error message almost
immediately
and I have to shut down. I will have to retest
and
will
do another post with outcome. Unfortunately,
don't
have
the time right now. Have searched everywhere for
the
Oltrga error and the OE error below. Can't find a
thing
about either one. Oltrga.exe is not on my Win XP
Home
PC.
Seem to recall it's in Windows folder on problem
PC.
My friend's son lost the system recovery disks.
HP
no
longer supplies replacements. System restore
fails.
************************************************
6/27 post
Hello,

Helping friend with his Win Me OS problems.
Start to
boot, but get error OE:017F:BFF8E648. Had to pull
plug,
would not shut down. Researched previous posts
and
MS
errors but cannot find reference to this specific
error
and others.

Booted in safe mode got error "Oltrga has
caused
an
error in kernel32.dll. Oltrga will now close"

System attempted to reboot, then got "CMDNINST
caused a
general protection fault in module GDI.EXE @
0005:00002a77.

Tried to do a system restore and received
Rstrui
has
caused and error in GDI.EXE. Rstrui will now
close.

Explorer has caused an error in GDI.EXE and
will
now
close.

Found reference to GDI.EXE...maybe has to with
Fonts
folder in Windows?

Can find no reference in any search regarding
oltrga.
System was unprotected.

Any info is greatly appreciated about the above
files,
msgs as uncertain what they are.

Thanks again.
*****************************************
-----Original Message-----
Before you go too far with installing more (AV,
AOL,
etc., etc.) software,
maybe you should sort out the Normal Mode issue
first!

CD ROM will not work in Safe Mode as you need the
drivers
installing - which
only happens in Normal Mode.

Just what errors are you seeing? - Please give
exact
error report messages.

Mart


"Jane"
wrote
in
message
...
Just found this newsgroup. It is great.

Trying to help friend with his computer. He did
not
have
any AV or firewall software on his HP Pavilion
running
Win
Me. Now, all sorts of errors. Can run in safe
mode
only.

Had bought Norton Internet Security 2004 to
install
on
his
PC. Have seen posts re NAV not working well
with
Me.
Have
second thoughts now. What AV/firewall software
do
you
suggest for Win Me system? Working in safe
mode
is
new
to
me. Called AOL and got very foreign speaking
person
who
did not answer my question. Can I run AOL in
safe
mode?
It is V 7.0. AOL gives me invalid or busy port
message
so
cannot download AV software or troubleshooting
programs
from web.

Am using my PC with Win XP Home and Nort Int
Sec
Prof
2004
to send this e-mail. Can I somehow use this
PC to
get
troubleshooting files to his PC if no AOL?
Can I
install
an AV program while in safe mode? Seems CD
drive
on
HP
Pavilion does not work in safe mode. Is this
correct?
I
can burn a CD with my system.

Appreciate all advice.


.



.



.



.

Don't worry about the viruses found in the C:\_Restore folders - they're
deactivated unless you use System Restore to go back to a time you were
infected.
http://support.microsoft.com/?scid=263455
explains in detail

What it does do, though, is give a pointer to a possible cause of your
problems - the residual of a Klez infection can be a PITA to clean up......

First off, while in Safe Mode, delete the FondleWindows.exe file
reboot to Normal Mode, and run the Stinger again - see what it reports this
time.
(also - make a note of any error reports on booting!)


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/f.../Mar27pmvp.asp

"Jane" wrote in message
...
Re Stinger's results I had repair checked under
preferences. It gave me a list, but it appeared to be a
list of files it examined. I ran it again just now with
repair unchecked and report checked. Wish I'd done it this
way earlier!
Stinger findings
C:\HP\bin\FondleWindow.exe
Found application HideWindows
C:\_Restore\Archive\FS1360.CAB\A0168847.CPY
Found the W32/Klez.h@MM virus!!!
C:\_Restore\Archive\FS1360.CAB\A0168848.CPY
Found the W32/Klez.h@MM virus!!!

Will try to download/compress Ad-Aware on floppies and
will check out W32/Klez.h@MM virus.

-----Original Message-----
If you think this thread is deep - you ain't seen nuttin'
yet!g
Neither Dialup nor CD's work in Safe Mode - so you're SOL
on that.
You can download Stinger to a floppy on a known-clean PC,
and load and run
it on the baddie - see what it reports( I see you've done
that- what was the
result??).

likewise Ad-Aware - although you may have to have fun and
games with WinZip
to compress and span it across two floppies. (see the
WinZip instructions
for that)


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post
messages to NG's
or
http://www.microsoft.com/presspass/f...2001/Mar01/Mar
27pmvp.asp

"Jane" wrote in
message
...
Hi again, Have read Mike's and your posts. I would be
surprised if this system **didn't** have malware and all
sorts of nasties on it. Teenage boys used this
system...
downloading "awesome stuff". This is my friend's PC and
it has beenly badly neglected. I have cleaned up
everything I could find in cookies, temp files, etc.
Removed suspicious apps. Scanned disk and defraged. No
errors in disk scan. The oltrga.exe is likely another
bad
app.

Back to original questions. Have read Mike and Noel's
posts re running Stinger, AV, Spybot, etc. but cannot
connect to AOL with that PC to get these programs. Do
have Norton Int. Security 2004 disks, but am afraid of
installing it with Win Me because of negative posts.
Would like to run these progs then see what errors are
still around. Is this thinking sound? Would have to
install AV in safe mode. Not familiar with safe mode.
Can I install progs in safe mode? Can I connect to
internet (via AOL 7.0) in safe mode? I know all drivers
aren't loaded. Used floppy to run Stinger in safe mode,
but not certain if CD drive is accessible in safe.

New to newsgroups. Should I start fresh with a new top
level post for my next post? This thread is pretty
deep.

Appreciate your help, Mart and Mike.

-----Original Message-----
Jane, I'm more concerned than ever with 'oltrga.exe' at
the moment.

When you look at its Properties, what (if any) details
are shown under the
'Version' tab? A search for "oltrga" - or anything
like it - on Google
reveals nothing!

Even the 'oltrga.lgc' file is a mystery. The .lgc
suffix
*could* be related
to anything - possibly a log file. Are you able to open
it with notepad (or
wordpad) and read anything which might enlighten us?
How big is the
oltrga.lgc file?

Mart


"Jane" wrote in
message
...
Booted PC two times in normal. Lots of different
errors.
But am focused... Oltrga error did not come up in
normal
boot first time. It did the second time. It also
occurred immediately after desktop appeared in boot
to
safe mode. Did search on PC. Found 2 instances of
oltrga: C:\windows\oltrga.exe and
C:\windows\applog\oltrga.lgc. Looked in add/remove
progs
and couldn't see anything obvious. Properties didn't
clue
me in. Size is 376KB, created on 6/30/02, modified
5/24/02
(curious?). Properties for the .lgc file showed
created
on
6/1/02.
Normal boot error occurred right after desktop
loaded
and a McAfee Active shield stating software has
expired...renew. "Oltrga has caused an error in
kernel32.dll. Oltrga will now close." Clicked on
close.
I then got another error message. "Oltrga" "An
error
has
occurred in your program. To keep working anyway,
click
Ignore....." I clicked on close and got the OE error.
Boot going into safe mode gave same error regarding
kernel32.dll. Am still able to ctrl+alt+del to get to
close program window and shut down machine.
FYI, system restore fails. It was not brought
back
to
state before restore ran and failed.
Thank you.
-----Original Message-----
OK, let's try to take one item at a time.

Let's worry about Oltrga.exe first, then come back
to
the
OE (or possibly 0E
?) errors. You might wish to confirm OE or 0E on the
next
post - either way,
it's *probably* hardware related.

I've done a search for Oltrga on the web and drawn a
blank. Can you do a
search on your machine for the Oltrga.exe file (in
Safe
Mode if necessary)
and right-click on it to look for its Properties.
See
if
you can find the
copyright or company and other details are and see
if
you
can determine what
it belongs to - name of the folder it's in etc. and
more
importantly, just
what it is supposed to do g

We need to find out what it is and disable (and
possibly
remove) it before
moving to the next error(s).

Mart


wrote in
message
...
Hello, Mart:
Thank you for responding to my question re AV
and
safe
mode. I have been following the error resolution
advice
in posts re going to safe mode and running various
troubleshooting methods to resolve issues.
Suggestions
were to run Striker, AV, Ad-Adaware, Spybot, etc.
Ran
into probs with AV and AOL. Thus, this post.
I had asked questions about multiple errors in
post on
6/27. I've copied it into this reply... In
normal
now, I
believe I get an explorer error message almost
immediately
and I have to shut down. I will have to retest
and
will
do another post with outcome. Unfortunately,
don't
have
the time right now. Have searched everywhere for
the
Oltrga error and the OE error below. Can't find a
thing
about either one. Oltrga.exe is not on my Win XP
Home
PC.
Seem to recall it's in Windows folder on problem
PC.
My friend's son lost the system recovery disks.
HP
no
longer supplies replacements. System restore
fails.
************************************************
6/27 post
Hello,

Helping friend with his Win Me OS problems.
Start to
boot, but get error OE:017F:BFF8E648. Had to pull
plug,
would not shut down. Researched previous posts
and
MS
errors but cannot find reference to this specific
error
and others.

Booted in safe mode got error "Oltrga has
caused
an
error in kernel32.dll. Oltrga will now close"

System attempted to reboot, then got "CMDNINST
caused a
general protection fault in module GDI.EXE @
0005:00002a77.

Tried to do a system restore and received
Rstrui
has
caused and error in GDI.EXE. Rstrui will now
close.

Explorer has caused an error in GDI.EXE and
will
now
close.

Found reference to GDI.EXE...maybe has to with
Fonts
folder in Windows?

Can find no reference in any search regarding
oltrga.
System was unprotected.

Any info is greatly appreciated about the above
files,
msgs as uncertain what they are.

Thanks again.
*****************************************
-----Original Message-----
Before you go too far with installing more (AV,
AOL,
etc., etc.) software,
maybe you should sort out the Normal Mode issue
first!

CD ROM will not work in Safe Mode as you need the
drivers
installing - which
only happens in Normal Mode.

Just what errors are you seeing? - Please give
exact
error report messages.

Mart


"Jane"
wrote
in
message
...
Just found this newsgroup. It is great.

Trying to help friend with his computer. He did
not
have
any AV or firewall software on his HP Pavilion
running
Win
Me. Now, all sorts of errors. Can run in safe
mode
only.

Had bought Norton Internet Security 2004 to
install
on
his
PC. Have seen posts re NAV not working well
with
Me.
Have
second thoughts now. What AV/firewall software
do
you
suggest for Win Me system? Working in safe
mode
is
new
to
me. Called AOL and got very foreign speaking
person
who
did not answer my question. Can I run AOL in
safe
mode?
It is V 7.0. AOL gives me invalid or busy port
message
so
cannot download AV software or troubleshooting
programs
from web.

Am using my PC with Win XP Home and Nort Int
Sec
Prof
2004
to send this e-mail. Can I somehow use this
PC to
get
troubleshooting files to his PC if no AOL?
Can I
install
an AV program while in safe mode? Seems CD
drive
on
HP
Pavilion does not work in safe mode. Is this
correct?
I
can burn a CD with my system.

Appreciate all advice.


.



.



.



.

Hi,
While in safe mode, I've deleted the FondleWindows.exe
file. Also happened to find reference to olgtra.exe in
msconfig under system.ini tab in boot folder. (Sneaky
devil!) Shell=Explorer.exe olgtra.exe I removed
olgtra.exe part. Still have not deleted the actual exe
file. Wanted to see what would happen on next boot.
Reboot to safe mode working pretty well. Error re
olgtra does not come up. No error windows at all! Yeah!
Unfortunately, cannot boot successfully in normal mode
to point where I can run stinger. Get Explorer error "An
error has occurred in your program. Click Ignore.. or
Click Close.." Clicking ignore does nothing. Clicking
Close takes me to 2nd error "Explorer has caused an error
in GDI.EXE. Explorer will now close." I click
on "Close", get gray screen that stays. I press
ctrl+alt+del and Close Program window comes up showing one
thing running..Osd. I click on Shut Down and system seems
to shut down okay. If I could get past the explorer error
in normal, I might actually be able to fix this thing!
Don't think I can do much else in safe mode.
In the Dark Ages, before Windows, I remember making a
floppy that had the self boot files (Autoexec.bat,
config.sys and one other) and a program on it. Could I
make a Win Me emergency boot disk, add Stinger to it and
get to normal? Just brainstorming...


-----Original Message-----
Don't worry about the viruses found in the C:\_Restore
folders - they're
deactivated unless you use System Restore to go back to a
time you were
infected.
http://support.microsoft.com/?scid=263455
explains in detail

What it does do, though, is give a pointer to a possible
cause of your
problems - the residual of a Klez infection can be a PITA
to clean up......

First off, while in Safe Mode, delete the
FondleWindows.exe file
reboot to Normal Mode, and run the Stinger again - see
what it reports this
time.
(also - make a note of any error reports on booting!)


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post
messages to NG's
or
http://www.microsoft.com/presspass/f...2001/Mar01/Mar
27pmvp.asp

"Jane" wrote in
message
...
Re Stinger's results I had repair checked under
preferences. It gave me a list, but it appeared to be a
list of files it examined. I ran it again just now with
repair unchecked and report checked. Wish I'd done it
this
way earlier!
Stinger findings
C:\HP\bin\FondleWindow.exe
Found application HideWindows
C:\_Restore\Archive\FS1360.CAB\A0168847.CPY
Found the W32/Klez.h@MM virus!!!
C:\_Restore\Archive\FS1360.CAB\A0168848.CPY
Found the W32/Klez.h@MM virus!!!

Will try to download/compress Ad-Aware on floppies and
will check out W32/Klez.h@MM virus.

-----Original Message-----
If you think this thread is deep - you ain't seen
nuttin'
yet!g
Neither Dialup nor CD's work in Safe Mode - so you're
SOL
on that.
You can download Stinger to a floppy on a known-clean
PC,
and load and run
it on the baddie - see what it reports( I see you've
done
that- what was the
result??).

likewise Ad-Aware - although you may have to have fun
and
games with WinZip
to compress and span it across two floppies. (see the
WinZip instructions
for that)


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to
post
messages to NG's
or

http://www.microsoft.com/presspass/f...2001/Mar01/Mar
27pmvp.asp

"Jane" wrote in
message
...
Hi again, Have read Mike's and your posts. I would
be
surprised if this system **didn't** have malware and
all
sorts of nasties on it. Teenage boys used this
system...
downloading "awesome stuff". This is my friend's PC
and
it has beenly badly neglected. I have cleaned up
everything I could find in cookies, temp files, etc.
Removed suspicious apps. Scanned disk and defraged.
No
errors in disk scan. The oltrga.exe is likely another
bad
app.

Back to original questions. Have read Mike and Noel's
posts re running Stinger, AV, Spybot, etc. but cannot
connect to AOL with that PC to get these programs.
Do
have Norton Int. Security 2004 disks, but am afraid
of
installing it with Win Me because of negative posts.
Would like to run these progs then see what errors
are
still around. Is this thinking sound? Would have to
install AV in safe mode. Not familiar with safe
mode.
Can I install progs in safe mode? Can I connect to
internet (via AOL 7.0) in safe mode? I know all
drivers
aren't loaded. Used floppy to run Stinger in safe
mode,
but not certain if CD drive is accessible in safe.

New to newsgroups. Should I start fresh with a new
top
level post for my next post? This thread is pretty
deep.

Appreciate your help, Mart and Mike.

-----Original Message-----
Jane, I'm more concerned than ever
with 'oltrga.exe' at
the moment.

When you look at its Properties, what (if any)
details
are shown under the
'Version' tab? A search for "oltrga" - or
anything
like it - on Google
reveals nothing!

Even the 'oltrga.lgc' file is a mystery. The .lgc
suffix
*could* be related
to anything - possibly a log file. Are you able to
open
it with notepad (or
wordpad) and read anything which might enlighten us?
How big is the
oltrga.lgc file?

Mart


"Jane" wrote
in
message
...
Booted PC two times in normal. Lots of different
errors.
But am focused... Oltrga error did not come up in
normal
boot first time. It did the second time. It also
occurred immediately after desktop appeared in
boot
to
safe mode. Did search on PC. Found 2 instances
of
oltrga: C:\windows\oltrga.exe and
C:\windows\applog\oltrga.lgc. Looked in add/remove
progs
and couldn't see anything obvious. Properties
didn't
clue
me in. Size is 376KB, created on 6/30/02,
modified
5/24/02
(curious?). Properties for the .lgc file showed
created
on
6/1/02.
Normal boot error occurred right after desktop
loaded
and a McAfee Active shield stating software has
expired...renew. "Oltrga has caused an error in
kernel32.dll. Oltrga will now close." Clicked on
close.
I then got another error message. "Oltrga" "An
error
has
occurred in your program. To keep working anyway,
click
Ignore....." I clicked on close and got the OE
error.
Boot going into safe mode gave same error
regarding
kernel32.dll. Am still able to ctrl+alt+del to
get to
close program window and shut down machine.
FYI, system restore fails. It was not brought
back
to
state before restore ran and failed.
Thank you.
-----Original Message-----
OK, let's try to take one item at a time.

Let's worry about Oltrga.exe first, then come
back
to
the
OE (or possibly 0E
?) errors. You might wish to confirm OE or 0E on
the
next
post - either way,
it's *probably* hardware related.

I've done a search for Oltrga on the web and
drawn a
blank. Can you do a
search on your machine for the Oltrga.exe file
(in
Safe
Mode if necessary)
and right-click on it to look for its Properties.
See
if
you can find the
copyright or company and other details are and
see
if
you
can determine what
it belongs to - name of the folder it's in etc.
and
more
importantly, just
what it is supposed to do g

We need to find out what it is and disable (and
possibly
remove) it before
moving to the next error(s).

Mart


wrote in
message
...
Hello, Mart:
Thank you for responding to my question re AV
and
safe
mode. I have been following the error
resolution
advice
in posts re going to safe mode and running
various
troubleshooting methods to resolve issues.
Suggestions
were to run Striker, AV, Ad-Adaware, Spybot,
etc.
Ran
into probs with AV and AOL. Thus, this post.
I had asked questions about multiple errors
in
post on
6/27. I've copied it into this reply... In
normal
now, I
believe I get an explorer error message almost
immediately
and I have to shut down. I will have to retest
and
will
do another post with outcome. Unfortunately,
don't
have
the time right now. Have searched everywhere
for
the
Oltrga error and the OE error below. Can't
find a
thing
about either one. Oltrga.exe is not on my Win
XP
Home
PC.
Seem to recall it's in Windows folder on
problem
PC.
My friend's son lost the system recovery
disks.
HP
no
longer supplies replacements. System restore
fails.

************************************************
6/27 post
Hello,

Helping friend with his Win Me OS problems.
Start to
boot, but get error OE:017F:BFF8E648. Had to
pull
plug,
would not shut down. Researched previous posts
and
MS
errors but cannot find reference to this
specific
error
and others.

Booted in safe mode got error "Oltrga has
caused
an
error in kernel32.dll. Oltrga will now close"

System attempted to reboot, then
got "CMDNINST
caused a
general protection fault in module GDI.EXE @
0005:00002a77.

Tried to do a system restore and received
Rstrui
has
caused and error in GDI.EXE. Rstrui will now
close.

Explorer has caused an error in GDI.EXE and
will
now
close.

Found reference to GDI.EXE...maybe has to
with
Fonts
folder in Windows?

Can find no reference in any search
regarding
oltrga.
System was unprotected.

Any info is greatly appreciated about the
above
files,
msgs as uncertain what they are.

Thanks again.
*****************************************
-----Original Message-----
Before you go too far with installing more
(AV,
AOL,
etc., etc.) software,
maybe you should sort out the Normal Mode
issue
first!

CD ROM will not work in Safe Mode as you need
the
drivers
installing - which
only happens in Normal Mode.

Just what errors are you seeing? - Please give
exact
error report messages.

Mart


"Jane"
wrote
in
message
news:226d301c45d69$59f64ec0
...
Just found this newsgroup. It is great.

Trying to help friend with his computer. He
did
not
have
any AV or firewall software on his HP
Pavilion
running
Win
Me. Now, all sorts of errors. Can run in
safe
mode
only.

Had bought Norton Internet Security 2004 to
install
on
his
PC. Have seen posts re NAV not working well
with
Me.
Have
second thoughts now. What AV/firewall
software
do
you
suggest for Win Me system? Working in safe
mode
is
new
to
me. Called AOL and got very foreign
speaking
person
who
did not answer my question. Can I run AOL
in
safe
mode?
It is V 7.0. AOL gives me invalid or busy
port
message
so
cannot download AV software or
troubleshooting
programs
from web.

Am using my PC with Win XP Home and Nort Int
Sec
Prof
2004
to send this e-mail. Can I somehow use this
PC to
get
troubleshooting files to his PC if no AOL?
Can I
install
an AV program while in safe mode? Seems CD
drive
on
HP
Pavilion does not work in safe mode. Is
this
correct?
I
can burn a CD with my system.

Appreciate all advice.


.



.



.



.



.

Great suggestion! Looked at startup tab in msconfig.
Didn't find anything there. I then went through every tab.
Happened to find reference to olgtra.exe under system.ini
tab in boot folder. (Sneaky devil!) Shell=Explorer.exe
olgtra.exe I removed olgtra.exe part. Still have not
deleted the actual exe file. Wanted to see what would
happen on next boot.
Reboot to safe mode working pretty well. Error re
olgtra does not come up. Not getting any other errors in
safe mode. Happy! Don't get olgtra error in normal
anymore, either. Can work nicely in safe mode with its
limitations. Thank you!
Cannot boot to desktop in normal mode. I get an
explorer error that stops me.

-----Original Message-----
Well if the 'Software House' that wrote the oltrga.exe
application can't be
bothered to build their details into it (but is an old
date) then I would
suspect that it is even more rogue than I first thought.

Try Start | Run and type "msconfig" (no quotes) in the
space provided and
then click OK. Look for the Startup Tab and see if there
is any reference to
oltrga and if so, uncheck the appropriate box.

Re-boot and see if it rids you of the Oltrga error - you
will probably get a
'warning' that you have something set in msconfig, each
time you boot, but
ignore it for the time being. Just see if the Oltrga
error goes.

Mart


"Jane" wrote in
message
...
Sorry, Mart. I could have explained better. All I saw
under properties for the oltrga.exe is described below.
There was only a general tab, no version tab. It
provided
very little info.

snipped


.

Cannot boot to desktop in normal mode. I get an
explorer error that stops me.

What error? (exact wording AND symptoms please)

Mmmm..... But you then go on to say:-

Don't get olgtra error in normal
anymore, either.

Confused? - Well I am! see next paragraph.

Can you confirm the name of the da*ned oltrxx.file,?? You've put at least a
couple of names:- olgtra.exe and oltrga.exe. Not that I can find any
reference to either, but it would be nice to know g

The rest of your reply sounds good though. But like I said originally - one
thing at a time.

Mart


wrote in message
...
Great suggestion! Looked at startup tab in msconfig.
Didn't find anything there. I then went through every tab.
Happened to find reference to olgtra.exe under system.ini
tab in boot folder. (Sneaky devil!) Shell=Explorer.exe
olgtra.exe I removed olgtra.exe part. Still have not
deleted the actual exe file. Wanted to see what would
happen on next boot.
Reboot to safe mode working pretty well. Error re
olgtra does not come up. Not getting any other errors in
safe mode. Happy! Don't get olgtra error in normal
anymore, either. Can work nicely in safe mode with its
limitations. Thank you!
Cannot boot to desktop in normal mode. I get an
explorer error that stops me.

-----Original Message-----
Well if the 'Software House' that wrote the oltrga.exe
application can't be
bothered to build their details into it (but is an old
date) then I would
suspect that it is even more rogue than I first thought.

Try Start | Run and type "msconfig" (no quotes) in the
space provided and
then click OK. Look for the Startup Tab and see if there
is any reference to
oltrga and if so, uncheck the appropriate box.

Re-boot and see if it rids you of the Oltrga error - you
will probably get a
'warning' that you have something set in msconfig, each
time you boot, but
ignore it for the time being. Just see if the Oltrga
error goes.

Mart


"Jane" wrote in
message
...
Sorry, Mart. I could have explained better. All I saw
under properties for the oltrga.exe is described below.
There was only a general tab, no version tab. It
provided
very little info.

snipped


.

The ol****.exe file is oltrga.exe....not olgtra. Had it
written down incorrectly in my notes and didn't realize it
until now. Sorry for confusion. Anyway, this routine and
error is out of commission. I haven't deleted it yet, but
will if/when I can get all things working in normal boot.
Taking it out of system.ini took care of this error. I
may break into song when I finally delete it. g

When I boot up normally, I get an Explorer error "An error
has occurred in your program. Click Ignore.. or Click
Close.." Clicking ignore does nothing. Clicking Close
takes me to 2nd error "Explorer has caused an error in
GDI.EXE. Explorer will now close." I click on "Close",
get gray screen that stays. I press ctrl+alt+del and
Close Program window comes up showing one thing
running..Osd. I click on Shut Down and system seems to
shut down okay. If I could get past the explorer error in
normal, I might actually be able to fix this thing!

Did some research on GDI.exe. Think it may have to do
with fonts. I saw loadfails in bootlog.txt regarding True
Type Fonts. What do you think?
ex: LoadStart=C:\Windows\fonts\Marlett.ttf
LoadFail=C:\Windows\fonts\Marlett.ttf
Failure code is 0016
Haven't had chance to check out this failure code number.

FYI, I ran Stinger again in safe mode. This time I did
not click on repair, only report and there were two files
found containing the w32/Klez.h@MM virus.
C:_Restore\Archive\FS1360.CAB\A0168847.CPY
C:_Restore\Archive\FS1360.CAB\A0168848.CPY
I understand that finding the virus in the restore
archives should not affect this PC unless I use the
infected restore points. It was not found anywhere else.


-----Original Message-----
Cannot boot to desktop in normal mode. I get an
explorer error that stops me.

What error? (exact wording AND symptoms please)

Mmmm..... But you then go on to say:-

Don't get olgtra error in normal
anymore, either.

Confused? - Well I am! see next paragraph.

Can you confirm the name of the da*ned oltrxx.file,??
You've put at least a
couple of names:- olgtra.exe and oltrga.exe. Not that I
can find any
reference to either, but it would be nice to know g

The rest of your reply sounds good though. But like I
said originally - one
thing at a time.

Mart


wrote in message
...
Great suggestion! Looked at startup tab in msconfig.
Didn't find anything there. I then went through every
tab.
Happened to find reference to olgtra.exe under
system.ini
tab in boot folder. (Sneaky devil!) Shell=Explorer.exe
olgtra.exe I removed olgtra.exe part. Still have not
deleted the actual exe file. Wanted to see what would
happen on next boot.
Reboot to safe mode working pretty well. Error re
olgtra does not come up. Not getting any other errors
in
safe mode. Happy! Don't get olgtra error in normal
anymore, either. Can work nicely in safe mode with its
limitations. Thank you!
Cannot boot to desktop in normal mode. I get an
explorer error that stops me.

-----Original Message-----
Well if the 'Software House' that wrote the oltrga.exe
application can't be
bothered to build their details into it (but is an old
date) then I would
suspect that it is even more rogue than I first
thought.

Try Start | Run and type "msconfig" (no quotes) in the
space provided and
then click OK. Look for the Startup Tab and see if
there
is any reference to
oltrga and if so, uncheck the appropriate box.

Re-boot and see if it rids you of the Oltrga error -
you
will probably get a
'warning' that you have something set in msconfig, each
time you boot, but
ignore it for the time being. Just see if the Oltrga
error goes.

Mart


"Jane" wrote in
message
...
Sorry, Mart. I could have explained better. All I
saw
under properties for the oltrga.exe is described
below.
There was only a general tab, no version tab. It
provided
very little info.

snipped


.



.