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Windows Me, explorer has caused an error in , at startup



 
 
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  #1  
Old November 13th 04, 11:37 PM
paulg
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Default Windows Me, explorer has caused an error in , at startup

Hi,

Everytime i load my computer, i receive an "explorer has caused an error in
unknown. I have windows Me. When i go to close the error, i get a blue
screen, no message, no return to windows, and sometimes i can get the task
manager to come up. My computer crashes frequently now, and when i have to
shut down improperly, scan disk doesnt work properly.

If anyone knows what i can do to fix this,
please leave a message.

thanks.
--
Paulg
  #2  
Old November 13th 04, 11:54 PM
Mike M
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Default

Have you thoroughly checked your system for parasites and other malware as
the vast majority of "Explorer caused fault (unknown)" and "IExplorer
caused fault (unknown)" errors are due to the presence of (unwanted)
parasites on the system?

If you haven't already done so I would strongly recommend that you check
your system for possible viruses using your preferred anti virus
application equipped with an updated set of viral signatures. However you
might first want to check your PC using one of the online virus checks
such as McAfee's online checker
(http://us.mcafee.com/root/mfs/default.asp) or Trend Micro's Housecall
(http://housecall.antivirus.com).

This might be a good time to download yourself a copy of the free Ad-Aware
SE Personal edition from Lavasoft
(http://www.lavasoftusa.com/software/adaware/) and also SpyBot Search &
Destroy 1.3 (http://www.safer-networking.org/) and use them to check your
system for other commercial parasites remembering that they are only as
good as when you last updated their reference files. I also use a program
called BHODemon (http://www.definitivesolutions.com/bhodemon.htm that
checks for unwanted Browser Help Objects and SpywareBlaster
(http://www.wilderssecurity.net/spywareblaster.html) which can help
prevent some parasites getting a grip on your PC.

Just is case the problem is due to a new version of the CoolWebSearch
parasite you might want to download and run the CWShredder which targets
that specific parasite. Unfortunately neither AdAware or SpyBot seem to be
able as yet to fully detect all the various versions of the CoolWebSearch
parasite as it keeps changing. The latest version of CWShredder can be
downloaded (free) from
http://www.intermute.com/spysubtract..._download.html

Finally if you still continue to experience problems download a copy of
HijackThis from (http://www.spywareinfo.com/~merijn/downloads.html).
Create a folder called HJT on C: (not on your desktop nor in your temp
folder) and copy the file you downloaded to that folder. Close as many
applications as you can including all instances of Internet Explorer.
Enable Explorer to see all files and folders (Tools | Folder Options |
View and check "Show hidden files and folders" and uncheck "Hide protected
operating system files") and then run hijackthis.exe and post back the log
to either the HijackThis Forum at http://forums.spywareinfo.com/ or
alternatively http://forum.aumha.org/viewforum.php?f=30 and hopefully this
will enable someone to identify the cause of your problem.

See also: Dealing with Unwanted Malware, Parasites, Toolbars and Search
Engines http://mvps.org/winhelp2002/unwanted.htm and also Browser
Hijacking http://www.spywareinfo.com/articles/hijacked/
--
Mike Maltby MS-MVP



paulg wrote:

Hi,

Everytime i load my computer, i receive an "explorer has caused an
error in unknown. I have windows Me. When i go to close the error,
i get a blue screen, no message, no return to windows, and sometimes
i can get the task manager to come up. My computer crashes frequently
now, and when i have to shut down improperly, scan disk doesnt work
properly.

If anyone knows what i can do to fix this,
please leave a message.

thanks.


  #3  
Old November 14th 04, 07:34 PM
Michael
external usenet poster
 
Posts: n/a
Default

paulg wrote:

Hi,

Everytime i load my computer, i receive an "explorer has caused an error in
unknown. I have windows Me. When i go to close the error, i get a blue
screen, no message, no return to windows, and sometimes i can get the task
manager to come up. My computer crashes frequently now, and when i have to
shut down improperly, scan disk doesnt work properly.

If anyone knows what i can do to fix this,
please leave a message.

thanks.


There seems to be a lot of this about.

For a start I wouldn't rely on the windows version of scandisk and
particularly not if windows is not loading properly. You should have a
windows startup floppy disk (made from windows in case you needed it
later?) or failing that you may have a recovery floppy disk either that
came with the machine or that you made later. Either should allow you to
run the DOS version of scandisk.

However let's assume worst case, no floppy disks. In that case you need
the windows startup menu. Usually you get this by holding CTRL down as
the machine starts up (not too early or it will assume the keyboard is
faulty, the right time is the instant the manufacturer's logo goes out).
Sometimes it's pressing F8 instead of holding down CTRL.

If you are successful you will get a menu. This should give you the
option of starting in safe mode. From there you should be able to run
scandisk. You should also be able to get a DOS prompt
(Start/Run/Command/OK). From this you can make a floppy disk to boot
from (command SYS A. You might also want to copy SCANDISK onto the
floppy (command COPY C:\WINDOWS\COMMAND\SCANDISK.* A and SCANREG
(command COPY C:\WINDOWS\COMMAND\SCANREG.* A. Having done this, leave
your floppy in the drive and click Start/Shutdown/Restart. When you get
your DOS prompt, type SCANDISK and off it will go. It may name
particular files as being corrupt, and this will give you a feel for how
bad things are. (You may get away with copying corrupted files back on
from any backups or CDs you may have.) I would also suggest letting
scandisk scan the disk surface if it hasn't been able to thus far. After
running scandisk, type SCANREG just in case there is an obvious registry
problem, but very likely there won't be.

Michael
 




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