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#1
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Number of copies in print queue increases "automatically"
This just started happening last week. When I send one document to the
printer, to print one copy, initially it shows 1 copy of 1 page. But as the document prints, the number of copies indicated keeps increasing. Have seen it go as high as 56 copies, before cancelling the job. It will print continuously unless I cancel the job. Sending the document direct rather than spooling, seems to result in 1 document. The printer is fairly new (HP PSC-1315v). I did try removing, and installing the latest HP driver, but it made no difference. Any help will be very much appreciated. Thanks, Larry |
#2
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I would first try clean booting using the Msconfig utility to see if
something loading at Startup is causing the problem. See this article: How to Troubleshoot Using the Msconfig Utility with Windows 98 http://support.microsoft.com/?kbid=281965 PattyL "Larry" wrote in message ... This just started happening last week. When I send one document to the printer, to print one copy, initially it shows 1 copy of 1 page. But as the document prints, the number of copies indicated keeps increasing. Have seen it go as high as 56 copies, before cancelling the job. It will print continuously unless I cancel the job. Sending the document direct rather than spooling, seems to result in 1 document. The printer is fairly new (HP PSC-1315v). I did try removing, and installing the latest HP driver, but it made no difference. Any help will be very much appreciated. Thanks, Larry |
#3
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PattyL,
Thanks for the reply. This problem is taking off in a slightly different direction. I was using msconfig to remove some of the startup items and then restarted, which resulted in a BSOD. Fatal Exception OE@0028:C027EA63 in Vxd VMM(06) + 00003A63. Looking that up seems to indicate registry corruption. Same BSOD when I tried again to restart. So went to Safe Mode and undid the msconfig changes. It came up ok then. At any rate, it reminded me, the secretary did say that it BSOD'd one day last week on bootup, with the same Fatal Exception OE. She rebooted and it came up with corrupted registry message, it offered to load an earlier copy, and so then it came up ok. Maybe we have a memory problem? Think I'll run a memory test...any other ideas are welcome! Thanks, Larry PattyL wrote: I would first try clean booting using the Msconfig utility to see if something loading at Startup is causing the problem. See this article: How to Troubleshoot Using the Msconfig Utility with Windows 98 http://support.microsoft.com/?kbid=281965 PattyL "Larry" wrote in message ... This just started happening last week. When I send one document to the printer, to print one copy, initially it shows 1 copy of 1 page. But as the document prints, the number of copies indicated keeps increasing. Have seen it go as high as 56 copies, before cancelling the job. It will print continuously unless I cancel the job. Sending the document direct rather than spooling, seems to result in 1 document. The printer is fairly new (HP PSC-1315v). I did try removing, and installing the latest HP driver, but it made no difference. Any help will be very much appreciated. Thanks, Larry |
#4
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I'd be very curious to know which item that you removed caused the BSOD.
You might try configuring items loading at startup by opening the application, then finding options or preferences and then look for a way to disable loading at startup. PattyL "Larry" wrote in message ... PattyL, Thanks for the reply. This problem is taking off in a slightly different direction. I was using msconfig to remove some of the startup items and then restarted, which resulted in a BSOD. Fatal Exception OE@0028:C027EA63 in Vxd VMM(06) + 00003A63. Looking that up seems to indicate registry corruption. Same BSOD when I tried again to restart. So went to Safe Mode and undid the msconfig changes. It came up ok then. At any rate, it reminded me, the secretary did say that it BSOD'd one day last week on bootup, with the same Fatal Exception OE. She rebooted and it came up with corrupted registry message, it offered to load an earlier copy, and so then it came up ok. Maybe we have a memory problem? Think I'll run a memory test...any other ideas are welcome! Thanks, Larry PattyL wrote: I would first try clean booting using the Msconfig utility to see if something loading at Startup is causing the problem. See this article: How to Troubleshoot Using the Msconfig Utility with Windows 98 http://support.microsoft.com/?kbid=281965 PattyL "Larry" wrote in message ... This just started happening last week. When I send one document to the printer, to print one copy, initially it shows 1 copy of 1 page. But as the document prints, the number of copies indicated keeps increasing. Have seen it go as high as 56 copies, before cancelling the job. It will print continuously unless I cancel the job. Sending the document direct rather than spooling, seems to result in 1 document. The printer is fairly new (HP PSC-1315v). I did try removing, and installing the latest HP driver, but it made no difference. Any help will be very much appreciated. Thanks, Larry |
#5
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I don't recall exactly which startup items, I removed about half of
them. I'm still suspicious of a memory problem. IIRC, we had not altered anything just prior to the problem's occurrence. It's behind a hardware firewall, has AVG antivirus running, and checked by SpybotS&D and Adaware on a regular basis. Cleaning/reseating and testing the memory module will be my next move, then back to msconfig. Larry PattyL wrote: I'd be very curious to know which item that you removed caused the BSOD. You might try configuring items loading at startup by opening the application, then finding options or preferences and then look for a way to disable loading at startup. PattyL |
#6
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Re-seated memory, ran DocMem (short test) and it tested good. Also ran
scandisk and let it do a surface scan on the "used" portion of the h.d. No problems found. Then ran scanreg /fix. Started Windows, went to msconfig, and unchecked all options. (Not to load Autoexec.bat, config.sys, system.ini, win.ini, and startup items). Re-started Windows, and as it came up, it reported registry corruption, and loaded a prior registry copy. When it again re-started, msconfig had the startup items checked. Next thing, I guess I'll try one startup item at a time. BTW, it's clean of viruses, worms, trojans, etc. according to AVG v.7, Spybot S&D 1.3, AdAware SE, and Stinger. Larry |
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