Troubleshooting VFAT Error

Recently, I installed a Spyware Search & Destroy
Software. After running a scan of all files, I identified
a few items to be removed. Once these items were removed,
the VFAT error started to occur. I tried to restore the
items removed, but hat has not resolved the problem. I
conducted a search of the Microsoft KB for VFAT, and
discovered Microsoft KB article ID - 139063 that addresses
this issue. This article provides 6 options to resolve
this problem.

Microsoft KB article ID - 139063
This problem can occur under any one of the following
conditions:

If the Ifshlp.sys file is missing from the Windows folder.
Finding: Ifshlp.sys is not missing from the Windows folder.

-or-
If the Config.sys file contains a line that points to a
previous version of the Ifshlp.sys file.
Finding: As far as I could tell, Config.sys does not
contain a line that points to a previous version of the
Ifshlp.sys.

-or-
If the following Ifshlp.sys statement is deleted from the
Config.sys file
after you reinstall Windows: DEVICE=C:\Windows\Ifshlp.sys
Finding: I wasn't sure about the intent of this option.
First, I didn't have to reinstall Windows. Second, should
the Config.sys file have a Ifshlp statement
(i.e., Device=C:\Windows\Ishlp.sys) as indicated? I
accessed the Config.sys in safe mode and safe mode prompt
only and it does not appear to have this statement.
Should I edit the Config.sys and add this line?

-or-
If the [Paths] section in the Msdos.sys file is incorrect.
Finding: The [Paths] section in the Msdos.sys file appears
to be ok.

-or-
If a Winboot.ini file from a previous incomplete
installation is present in the root folder on your Startup
disk.
Finding: I didn't need need to use a startup disk since I
was able to start the system in safe mode.

-or-
If a "maxfilecache = 4096" line is present in the
System.ini file.
RESOLUTION
Finding: The maxfilecache=4096 line did not appear in the
System.ini file.

If anyone could respond to my questions in options 3, it
would be greatly appreciated.

Regards,

Paul Spinn
(home)
(work)