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#1
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Cannot get updates
I have been trying to update Windows ME with no success.
When I try, the updates are downloaded, I get the message displayed in the browser "the installation failed. Please try to install again" (or something like that). When I try again, I frequently get the Blue Screen of Death (stop error) and am forced to restart. Is there anything I can do to correct this? There are several critical updates I need, but they won't install. |
#2
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Cannot get updates
Have you been running with the Quack?
Are you running Norton System Quack - - errr - Doctor? If so, then read on...... You may have up to 32,000 empty OEM*.INF files sitting in your c:\Windows\INF folder, which prevents any program putting a legitimate *.INF file in there (it also slow your system down to stop, trying to read them and sort the [non-existent] contents!). You need to DELETE all 0byte (and ONLY the 0byte) OEM*.INF files. look here for information on how to do that , and how to prevent it happening again (i.e. TURN OFF NORTON SYSTEM DOCTOR - unless you are actively troubleshooting something) The Symantec site: http://service1.symantec.com/SUPPORT...15010309&src=n also "Computer Stops Responding (Hangs) During Setup, Installing Updates, or Adding New Hardware" (http://support.microsoft.com/default...;en-us;Q281967) also http://support.microsoft.com/default...;en-us;Q301540 (which contains the fix for your problem in the NOTE under the patch description) Phone your Local MS office, and tell them your problem quoting Q301540 - they'll either send you the patch, or give you a one-use password, for the cost of the call. Good Luck -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's wrote in message ... I have been trying to update Windows ME with no success. When I try, the updates are downloaded, I get the message displayed in the browser "the installation failed. Please try to install again" (or something like that). When I try again, I frequently get the Blue Screen of Death (stop error) and am forced to restart. Is there anything I can do to correct this? There are several critical updates I need, but they won't install. |
#3
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Cannot get updates
No, I don't run with "The Quack"; tried that a year or so
back, and ended up formatting and re-installing. Checked the OEM*.inf files, and found only a few. Have searched Google for this, and have found little help. Have uninstalled my firewall and antivirus (Ez-Trust from the MS website), and still no luck. I have looked for install logs, and can't find them. When I attempt to install the critical updates, I get no real error message, just "the updates failed to install". When I check the installation history, the last update that installed correctly was the Automatic Update "update" for Windows ME (which doesn't seem to be automatic), all others have failed, four of them, all critical. Thankfully I have Windows XP on another drive which I use, fully updated and with the lates release candidate of Sp2. Am leary of using ME now, with so many critical updates that will not install. Will keep trying... -----Original Message----- Have you been running with the Quack? Are you running Norton System Quack - - errr - Doctor? If so, then read on...... You may have up to 32,000 empty OEM*.INF files sitting in your c:\Windows\INF folder, which prevents any program putting a legitimate *.INF file in there (it also slow your system down to stop, trying to read them and sort the [non-existent] contents!). You need to DELETE all 0byte (and ONLY the 0byte) OEM*.INF files. look here for information on how to do that , and how to prevent it happening again (i.e. TURN OFF NORTON SYSTEM DOCTOR - unless you are actively troubleshooting something) The Symantec site: http://service1.symantec.com/SUPPORT...sf/docid/20001 20915010309&src=n also "Computer Stops Responding (Hangs) During Setup, Installing Updates, or Adding New Hardware" (http://support.microsoft.com/default.aspx?scid=kb;en- us;Q281967) also http://support.microsoft.com/default.aspx?scid=kb;en- us;Q301540 (which contains the fix for your problem in the NOTE under the patch description) Phone your Local MS office, and tell them your problem quoting Q301540 - they'll either send you the patch, or give you a one-use password, for the cost of the call. Good Luck -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's wrote in message ... I have been trying to update Windows ME with no success. When I try, the updates are downloaded, I get the message displayed in the browser "the installation failed. Please try to install again" (or something like that). When I try again, I frequently get the Blue Screen of Death (stop error) and am forced to restart. Is there anything I can do to correct this? There are several critical updates I need, but they won't install. . |
#4
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Cannot get updates
You may have a virus/spyware hijack
download the Stinger from here and run it to make sure that A-V-disabling viruses are not present on your PC http://download.nai.com/products/mca...rt/stinger.exe - update your virus scanner and run a full system scan of all files. Reboot to Safe Mode and run CWShredder - to remove variants of the CoolWebSearch hijacker. http://www.merijn.org/cwschronicles.html Use CWShredder, the removal tool: http://www.merijn.org/files/cwshredder.zip http://www.merijn.org/files/CWShredder.exe http://www.spywareinfo.com/downloads...CWShredder.exe http://www.zerosrealm.com/downloads/CWShredder.zip download AdAware from www.lavasoftusa.com, install, update, and run it to remove spyware, adware, and other such nasties from your system. -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Alex" wrote in message ... No, I don't run with "The Quack"; tried that a year or so back, and ended up formatting and re-installing. Checked the OEM*.inf files, and found only a few. Have searched Google for this, and have found little help. Have uninstalled my firewall and antivirus (Ez-Trust from the MS website), and still no luck. I have looked for install logs, and can't find them. When I attempt to install the critical updates, I get no real error message, just "the updates failed to install". When I check the installation history, the last update that installed correctly was the Automatic Update "update" for Windows ME (which doesn't seem to be automatic), all others have failed, four of them, all critical. Thankfully I have Windows XP on another drive which I use, fully updated and with the lates release candidate of Sp2. Am leary of using ME now, with so many critical updates that will not install. Will keep trying... -----Original Message----- Have you been running with the Quack? Are you running Norton System Quack - - errr - Doctor? If so, then read on...... You may have up to 32,000 empty OEM*.INF files sitting in your c:\Windows\INF folder, which prevents any program putting a legitimate *.INF file in there (it also slow your system down to stop, trying to read them and sort the [non-existent] contents!). You need to DELETE all 0byte (and ONLY the 0byte) OEM*.INF files. look here for information on how to do that , and how to prevent it happening again (i.e. TURN OFF NORTON SYSTEM DOCTOR - unless you are actively troubleshooting something) The Symantec site: http://service1.symantec.com/SUPPORT...sf/docid/20001 20915010309&src=n also "Computer Stops Responding (Hangs) During Setup, Installing Updates, or Adding New Hardware" (http://support.microsoft.com/default.aspx?scid=kb;en- us;Q281967) also http://support.microsoft.com/default.aspx?scid=kb;en- us;Q301540 (which contains the fix for your problem in the NOTE under the patch description) Phone your Local MS office, and tell them your problem quoting Q301540 - they'll either send you the patch, or give you a one-use password, for the cost of the call. Good Luck -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's wrote in message ... I have been trying to update Windows ME with no success. When I try, the updates are downloaded, I get the message displayed in the browser "the installation failed. Please try to install again" (or something like that). When I try again, I frequently get the Blue Screen of Death (stop error) and am forced to restart. Is there anything I can do to correct this? There are several critical updates I need, but they won't install. . |
#5
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Cannot get updates
Check the Windows Update.log located in the WINDOWS folder. Open it
with Notepad and scroll down to the bottom for the most recent entries . See if there are any error codes associated with the failed attempts to install and then look for them here : http://v4.windowsupdate.microsoft.com/troubleshoot/ under the " Problem Downloading/Installing a Software (Non-Driver) item " heading . Try the suggested resolution(s). If no joy, post back here with the last 20 or so lines of the log or the sections of it containing the error code(s). Also, check the iuhist.xml file located in Program Files\Windows Update\V4. Look for installation error codes at the end of each entry. The latest attempts to install will be located at the top of this file . The error codes appear as this : installStatus value="FAILED" needsReboot="0" errorCode="-1073741819" / Post back with any you find, please. MowGreen [MVP] =============== *-343-* FDNY Never Forgotten =============== wrote: I have been trying to update Windows ME with no success. When I try, the updates are downloaded, I get the message displayed in the browser "the installation failed. Please try to install again" (or something like that). When I try again, I frequently get the Blue Screen of Death (stop error) and am forced to restart. Is there anything I can do to correct this? There are several critical updates I need, but they won't install. |
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