Can't Get Video Capture To Load

I installed a pinnacle video/tv capture card along with
pinnacle studo 8 software on my 900 mhz PC. When I tried to
bring up studio, I got the message "Failed to load PCLE
VideoX.ax; results = 80040154. I checked device manager
to make sure that there were no problems with the drivers
and everything look ok. I talked to pinnacle tech support
3 times and they seem to think that I have a problem with
Windows ME. I went to the microsoft knowledge base but
couldn't find anything petaining to the problem that I'm
having. I sure could use some guidance on this one.