A Windows 98 & ME forum. Win98banter

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » Win98banter forum » Windows ME » General
Site Map Home Authors List Search Today's Posts Mark Forums Read Web Partners

SUWIN



 
 
Thread Tools Display Modes
  #1  
Old July 25th 04, 06:20 AM
Menno Hershberger
external usenet poster
 
Posts: n/a
Default SUWIN

I'm trying to reinstall ME on an old Gateway (233 Mhz). Would not boot in
Normal Mode or Safe Mode... error message basically says reinstall
Windows.
So the cab files are on the drive in windows\options\install. Seyup runs
fine until about 66% of the files are copied and then I get this....
----------
SUWIN
An error has occurred in your application.
If you choose Ignore, you should save your work in a new file.
If you choose Close, your application will terminate.
----------
Ignore just keeps bringing up the same screen. When I choose Close I get
this....
----------
Application Error
Suwin caused a General Protection Fault in
module VERX.DLL at 0002:24AE
----------

The only option left then is close, and then it exits setup altogether.
So the customer comes up with his original CD.
I tried using that and I still come up with the same exact error at the
same place. What is going on?

--
-- What happens if you get scared half to death twice? --
  #2  
Old July 25th 04, 11:23 AM
Mike M
external usenet poster
 
Posts: n/a
Default SUWIN

SUWIN (VERX.DLL) error:
You appear to be attempting to reinstall Win Me over a system where a beta or
early version of Windows Media Player 9 had previously been installed without
having first removed it - not easy I know. Boot to DOS using a floppy and
delete or rename the file WMPLOC.DLL in the windows\system folder and then try
reinstalling Win Me. This should work and now allow you to reinstall Win Me
although you may later have some problems with WMP.

It is also possible that you had installed IE6 and this also needs to be
uninstalled before (re-)installing Win Me. If this is the case you might want
to have a look at MS KB 312451 - "How to Remove Internet Explorer 6 by
Reinstalling Windows" (http://support.microsoft.com?kbid=312451) and also KB
293907 - "How to Uninstall Internet Explorer 6"
(http://support.microsoft.com/?kbid=293907).

If it is now too late to remove IE6 and after completing your re-install you
have problems due to the resulting version soup between the version of IE5.5
included in the Win Me setup and IE6 please post back and someone will try and
give some guidance as to how best to proceed.
--
Mike Maltby MS-MVP



Menno Hershberger wrote:

I'm trying to reinstall ME on an old Gateway (233 Mhz). Would not
boot in Normal Mode or Safe Mode... error message basically says
reinstall Windows.
So the cab files are on the drive in windows\options\install. Seyup
runs fine until about 66% of the files are copied and then I get
this.... ----------
SUWIN
An error has occurred in your application.
If you choose Ignore, you should save your work in a new file.
If you choose Close, your application will terminate.
----------
Ignore just keeps bringing up the same screen. When I choose Close I
get this....
----------
Application Error
Suwin caused a General Protection Fault in
module VERX.DLL at 0002:24AE
----------

The only option left then is close, and then it exits setup
altogether. So the customer comes up with his original CD.
I tried using that and I still come up with the same exact error at
the same place. What is going on?


  #3  
Old July 25th 04, 05:43 PM
oops!!
external usenet poster
 
Posts: n/a
Default SUWIN

Let's try doing it from DOS:

Bootup with a startup disk and at the A: prompt type (note the spaces):

REN C:\PROGRA~1\INTERN~1 OLDINT

Press enter. Then type:

REN C:\PROGRA~1\WINDOW~1 OLDWMP

Press enter. Then type:

REN C:\WINDOWS\SYSTEM\WMPLOC.DLL WMPLOC.OLD

Press enter.

If you manage all changes without errors, retry the install.

If not, please post back.

Good luck.

Zee


P.S.: the tilde (~) in DOS: Press ALT and type 0126.


"Menno Hershberger" wrote in message
...
I'm trying to reinstall ME on an old Gateway (233 Mhz). Would not boot in
Normal Mode or Safe Mode... error message basically says reinstall
Windows.
So the cab files are on the drive in windows\options\install. Seyup runs
fine until about 66% of the files are copied and then I get this....
----------
SUWIN
An error has occurred in your application.
If you choose Ignore, you should save your work in a new file.
If you choose Close, your application will terminate.
----------
Ignore just keeps bringing up the same screen. When I choose Close I get
this....
----------
Application Error
Suwin caused a General Protection Fault in
module VERX.DLL at 0002:24AE
----------

The only option left then is close, and then it exits setup altogether.
So the customer comes up with his original CD.
I tried using that and I still come up with the same exact error at the
same place. What is going on?

--
-- What happens if you get scared half to death twice? --



  #4  
Old July 25th 04, 08:11 PM
Menno Hershberger
external usenet poster
 
Posts: n/a
Default SUWIN

I have pasted this and "oops!"'s reply into a text file and named it
SUWIN-FIX.txt. You guys are the greatest. I searched the MS Knowledge
Base and could only find a zillion "SUxxxx" errors, none of which
applied.
In the meantime, in desperation, I was able to extract msvcrt.dll and
winspool.drv from the CD. Those were the culprits that were keeping
Windows from booting in the first place. I am surprised that I was able
to get Windows to boot again, after the two attempted reinstalls.
I had this computer before (about 9 months ago) and had done all the
windows updates on it, so that explains what you have told me. IE 6.0
and Media Player 9.
This has been quite a challenge... before I could even attempt the
reinstall I had to delete a lot of temporary files and other known
garbage, and the swap file... just to have enough disk space for the
reinstall. Now that I have been able to get it booted, I found half a gig
of mp3's which I copied to one of my own computers and deleted. I'll burn
them on a CD for them. Meanwhile, I'm finding and removing gobs of
malware. The customer had just done a full virus scan on it before it
crashed and said it found none. But I'll check that too... :-) When I get
it clean, I am still going to do the reinstall, following your
guidelines. It is still dragging something horrible and allI have running
is the system tray. I imagine I will be able to do at least part of the
renaming and deleting from within Windows now, since I've got it running.
I've still got a ways to go before I attempt the reinstall so I'll keep
checking back here to see if you have any further advice.
I DID mirror the drive onto another hard drive before I started all
this, so I have something to fall back on if all this doesn't work.
However, with your guys' advice, I have a feeling that all will go well!
Thanks to both of you!

"Mike M" wrote in
:

SUWIN (VERX.DLL) error:
You appear to be attempting to reinstall Win Me over a system where a
beta or early version of Windows Media Player 9 had previously been
installed without having first removed it - not easy I know. Boot to
DOS using a floppy and delete or rename the file WMPLOC.DLL in the
windows\system folder and then try reinstalling Win Me. This should
work and now allow you to reinstall Win Me although you may later have
some problems with WMP.

It is also possible that you had installed IE6 and this also needs to
be uninstalled before (re-)installing Win Me. If this is the case you
might want to have a look at MS KB 312451 - "How to Remove Internet
Explorer 6 by Reinstalling Windows"
(http://support.microsoft.com?kbid=312451) and also KB 293907 - "How
to Uninstall Internet Explorer 6"
(http://support.microsoft.com/?kbid=293907).

If it is now too late to remove IE6 and after completing your
re-install you have problems due to the resulting version soup between
the version of IE5.5 included in the Win Me setup and IE6 please post
back and someone will try and give some guidance as to how best to
proceed.




--
-- What happens if you get scared half to death twice? --
  #5  
Old July 25th 04, 08:24 PM
oops!!
external usenet poster
 
Posts: n/a
Default SUWIN



You're welcome.

Hope it all works out as you want.

Good luck!

Cheers,

Zee



"Menno Hershberger" wrote in message
...
I have pasted this and "oops!"'s reply into a text file and named it
SUWIN-FIX.txt. You guys are the greatest. I searched the MS Knowledge
Base and could only find a zillion "SUxxxx" errors, none of which
applied.
In the meantime, in desperation, I was able to extract msvcrt.dll and
winspool.drv from the CD. Those were the culprits that were keeping
Windows from booting in the first place. I am surprised that I was able
to get Windows to boot again, after the two attempted reinstalls.
I had this computer before (about 9 months ago) and had done all the
windows updates on it, so that explains what you have told me. IE 6.0
and Media Player 9.
This has been quite a challenge... before I could even attempt the
reinstall I had to delete a lot of temporary files and other known
garbage, and the swap file... just to have enough disk space for the
reinstall. Now that I have been able to get it booted, I found half a gig
of mp3's which I copied to one of my own computers and deleted. I'll burn
them on a CD for them. Meanwhile, I'm finding and removing gobs of
malware. The customer had just done a full virus scan on it before it
crashed and said it found none. But I'll check that too... :-) When I get
it clean, I am still going to do the reinstall, following your
guidelines. It is still dragging something horrible and allI have running
is the system tray. I imagine I will be able to do at least part of the
renaming and deleting from within Windows now, since I've got it running.
I've still got a ways to go before I attempt the reinstall so I'll keep
checking back here to see if you have any further advice.
I DID mirror the drive onto another hard drive before I started all
this, so I have something to fall back on if all this doesn't work.
However, with your guys' advice, I have a feeling that all will go well!
Thanks to both of you!

"Mike M" wrote in
:

SUWIN (VERX.DLL) error:
You appear to be attempting to reinstall Win Me over a system where a
beta or early version of Windows Media Player 9 had previously been
installed without having first removed it - not easy I know. Boot to
DOS using a floppy and delete or rename the file WMPLOC.DLL in the
windows\system folder and then try reinstalling Win Me. This should
work and now allow you to reinstall Win Me although you may later have
some problems with WMP.

It is also possible that you had installed IE6 and this also needs to
be uninstalled before (re-)installing Win Me. If this is the case you
might want to have a look at MS KB 312451 - "How to Remove Internet
Explorer 6 by Reinstalling Windows"
(http://support.microsoft.com?kbid=312451) and also KB 293907 - "How
to Uninstall Internet Explorer 6"
(http://support.microsoft.com/?kbid=293907).

If it is now too late to remove IE6 and after completing your
re-install you have problems due to the resulting version soup between
the version of IE5.5 included in the Win Me setup and IE6 please post
back and someone will try and give some guidance as to how best to
proceed.




--
-- What happens if you get scared half to death twice? --



  #6  
Old July 25th 04, 08:52 PM
Mike M
external usenet poster
 
Posts: n/a
Default SUWIN

Thanks for the feedback Menno and I'm pleased to read that you have now
hopefully fixed your problems. Personally I've never understood why the
SUWIN/VERX error has never been included in the Knowledge Base. It's not as
if I and others haven't asked for it to be added. :-( The reason that it is
omitted is that the error only happens where either a beta version or early
final version of WMP9 was originally installed, later versions don't seem to
encounter the same problem and therefore the "powers that be" are seemingly
unwilling to add the information to the KB. Their logic, or lack of it,
defies my comprehension.

Regards,
--
Mike Maltby MS-MVP



Menno Hershberger wrote:

I have pasted this and "oops!"'s reply into a text file and named it
SUWIN-FIX.txt. You guys are the greatest. I searched the MS Knowledge
Base and could only find a zillion "SUxxxx" errors, none of which
applied.
In the meantime, in desperation, I was able to extract msvcrt.dll
and winspool.drv from the CD. Those were the culprits that were
keeping Windows from booting in the first place. I am surprised that
I was able to get Windows to boot again, after the two attempted
reinstalls. I had this computer before (about 9 months ago) and had
done all the windows updates on it, so that explains what you have
told me. IE 6.0 and Media Player 9.
This has been quite a challenge... before I could even attempt the
reinstall I had to delete a lot of temporary files and other known
garbage, and the swap file... just to have enough disk space for the
reinstall. Now that I have been able to get it booted, I found half a
gig of mp3's which I copied to one of my own computers and deleted.
I'll burn them on a CD for them. Meanwhile, I'm finding and removing
gobs of malware. The customer had just done a full virus scan on it
before it crashed and said it found none. But I'll check that too...
:-) When I get it clean, I am still going to do the reinstall,
following your guidelines. It is still dragging something horrible
and allI have running is the system tray. I imagine I will be able to
do at least part of the renaming and deleting from within Windows
now, since I've got it running. I've still got a ways to go before I
attempt the reinstall so I'll keep checking back here to see if you
have any further advice. I DID mirror the drive onto another hard
drive before I started all this, so I have something to fall back on
if all this doesn't work. However, with your guys' advice, I have a
feeling that all will go well! Thanks to both of you!


  #7  
Old July 28th 04, 04:32 AM
Menno Hershberger
external usenet poster
 
Posts: n/a
Default SUWIN

This worked perfectly. The reinstall went without a hitch, although I
still had "bugs" which I was eventually able to work out. One interesting
one was "mirka3e.exe" which kept showing up in task manager. Apparently a
random named file (I couldn't find any reference to it anywhere). I found
the file in windows\system and renamed it but it kept coming back. No
reference to it in the registry either. There was another random named
dll file that also showed in the task manager and I *did* find a
reference to it in the registry and deleted it and the dll file. This
seemed to take care of both of them since they never came back. the mirka
thing slowed the computer to a crawl. AdAware, Spybot, and Pest Patrol
are now giving it a clean bill of health. I hate sending a computer back
like this since I know there's still got to be a lot of corruption in
there, but at least it is dormant. They wouldn't go for a clean install
on account of losing too much data.
Somehow I gained back about 2 gigs of disk space during the reinstall. I
have NO IDEA how that happened. Everything is still there that's supposed
to be. I deleted the old IE and WM folders of course.
Many thanks to the two of you for your assistance... I'd have never
gotten the job done without it!

"oops!!" wrote in
:

Let's try doing it from DOS:

Bootup with a startup disk and at the A: prompt type (note the
spaces):

REN C:\PROGRA~1\INTERN~1 OLDINT

Press enter. Then type:

REN C:\PROGRA~1\WINDOW~1 OLDWMP

Press enter. Then type:

REN C:\WINDOWS\SYSTEM\WMPLOC.DLL WMPLOC.OLD

Press enter.

If you manage all changes without errors, retry the install.

If not, please post back.

Good luck.

Zee


-- What happens if you get scared half to death twice? --
  #8  
Old July 28th 04, 08:18 AM
oops!!
external usenet poster
 
Posts: n/a
Default SUWIN


You may want to try this Peper Trojan fix:

http://downloads.subratam.org/PeperFix.exe

You can safely run it.

It will only take care of the trojan. No trojan, nothing will be changed.

Zee





"Menno Hershberger" wrote in message
...
This worked perfectly. The reinstall went without a hitch, although I
still had "bugs" which I was eventually able to work out. One interesting
one was "mirka3e.exe" which kept showing up in task manager. Apparently a
random named file (I couldn't find any reference to it anywhere). I found
the file in windows\system and renamed it but it kept coming back. No
reference to it in the registry either. There was another random named
dll file that also showed in the task manager and I *did* find a
reference to it in the registry and deleted it and the dll file. This
seemed to take care of both of them since they never came back. the mirka
thing slowed the computer to a crawl. AdAware, Spybot, and Pest Patrol
are now giving it a clean bill of health. I hate sending a computer back
like this since I know there's still got to be a lot of corruption in
there, but at least it is dormant. They wouldn't go for a clean install
on account of losing too much data.
Somehow I gained back about 2 gigs of disk space during the reinstall. I
have NO IDEA how that happened. Everything is still there that's supposed
to be. I deleted the old IE and WM folders of course.
Many thanks to the two of you for your assistance... I'd have never
gotten the job done without it!

"oops!!" wrote in
:

Let's try doing it from DOS:

Bootup with a startup disk and at the A: prompt type (note the
spaces):

REN C:\PROGRA~1\INTERN~1 OLDINT

Press enter. Then type:

REN C:\PROGRA~1\WINDOW~1 OLDWMP

Press enter. Then type:

REN C:\WINDOWS\SYSTEM\WMPLOC.DLL WMPLOC.OLD

Press enter.

If you manage all changes without errors, retry the install.

If not, please post back.

Good luck.

Zee


-- What happens if you get scared half to death twice? --



  #9  
Old July 30th 04, 12:04 AM
Menno Hershberger
external usenet poster
 
Posts: n/a
Default SUWIN

You are good! Yes, it found 8 files. I googled for "peper" and didn't
really find very much. None of what I did find came from any of the
antivirus companies. One of the sites came up with a popup and was trying
to sell me "SpyHunter" from the enigmasoftwaregroup, which is a known
no-no outfit to start with... :-)
I used the tool you pointed me to. I was only googling to see what I
could learn about it and why it hadn't been detected in any of the stuff
that I had used to clean it up.
Thanks again!

"oops!!" wrote in
:


You may want to try this Peper Trojan fix:

http://downloads.subratam.org/PeperFix.exe

You can safely run it.

It will only take care of the trojan. No trojan, nothing will be
changed.

Zee





"Menno Hershberger" wrote in message
...
This worked perfectly. The reinstall went without a hitch, although I
still had "bugs" which I was eventually able to work out. One
interesting one was "mirka3e.exe" which kept showing up in task
manager. Apparently a random named file (I couldn't find any
reference to it anywhere). I found the file in windows\system and
renamed it but it kept coming back. No reference to it in the
registry either. There was another random named dll file that also
showed in the task manager and I *did* find a reference to it in the
registry and deleted it and the dll file. This seemed to take care of
both of them since they never came back. the mirka thing slowed the
computer to a crawl. AdAware, Spybot, and Pest Patrol are now giving
it a clean bill of health. I hate sending a computer back like this
since I know there's still got to be a lot of corruption in there,
but at least it is dormant. They wouldn't go for a clean install on
account of losing too much data. Somehow I gained back about 2 gigs
of disk space during the reinstall. I have NO IDEA how that happened.
Everything is still there that's supposed to be. I deleted the old IE
and WM folders of course. Many thanks to the two of you for your
assistance... I'd have never gotten the job done without it!

"oops!!" wrote in
:

Let's try doing it from DOS:

Bootup with a startup disk and at the A: prompt type (note the
spaces):

REN C:\PROGRA~1\INTERN~1 OLDINT

Press enter. Then type:

REN C:\PROGRA~1\WINDOW~1 OLDWMP

Press enter. Then type:

REN C:\WINDOWS\SYSTEM\WMPLOC.DLL WMPLOC.OLD

Press enter.

If you manage all changes without errors, retry the install.

If not, please post back.

Good luck.

Zee


-- What happens if you get scared half to death twice? --







--
-- What happens if you get scared half to death twice? --
  #10  
Old July 30th 04, 08:28 AM
oops!!
external usenet poster
 
Posts: n/a
Default SUWIN


Menno,

Thanks.

Glad I could help.

Zee




"Menno Hershberger" wrote in message
...
You are good! Yes, it found 8 files. I googled for "peper" and didn't
really find very much. None of what I did find came from any of the
antivirus companies. One of the sites came up with a popup and was trying
to sell me "SpyHunter" from the enigmasoftwaregroup, which is a known
no-no outfit to start with... :-)
I used the tool you pointed me to. I was only googling to see what I
could learn about it and why it hadn't been detected in any of the stuff
that I had used to clean it up.
Thanks again!

"oops!!" wrote in
:


You may want to try this Peper Trojan fix:

http://downloads.subratam.org/PeperFix.exe

You can safely run it.

It will only take care of the trojan. No trojan, nothing will be
changed.

Zee





"Menno Hershberger" wrote in message
...
This worked perfectly. The reinstall went without a hitch, although I
still had "bugs" which I was eventually able to work out. One
interesting one was "mirka3e.exe" which kept showing up in task
manager. Apparently a random named file (I couldn't find any
reference to it anywhere). I found the file in windows\system and
renamed it but it kept coming back. No reference to it in the
registry either. There was another random named dll file that also
showed in the task manager and I *did* find a reference to it in the
registry and deleted it and the dll file. This seemed to take care of
both of them since they never came back. the mirka thing slowed the
computer to a crawl. AdAware, Spybot, and Pest Patrol are now giving
it a clean bill of health. I hate sending a computer back like this
since I know there's still got to be a lot of corruption in there,
but at least it is dormant. They wouldn't go for a clean install on
account of losing too much data. Somehow I gained back about 2 gigs
of disk space during the reinstall. I have NO IDEA how that happened.
Everything is still there that's supposed to be. I deleted the old IE
and WM folders of course. Many thanks to the two of you for your
assistance... I'd have never gotten the job done without it!

"oops!!" wrote in
:

Let's try doing it from DOS:

Bootup with a startup disk and at the A: prompt type (note the
spaces):

REN C:\PROGRA~1\INTERN~1 OLDINT

Press enter. Then type:

REN C:\PROGRA~1\WINDOW~1 OLDWMP

Press enter. Then type:

REN C:\WINDOWS\SYSTEM\WMPLOC.DLL WMPLOC.OLD

Press enter.

If you manage all changes without errors, retry the install.

If not, please post back.

Good luck.

Zee


-- What happens if you get scared half to death twice? --







--
-- What happens if you get scared half to death twice? --



 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT +1. The time now is 09:50 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 Win98banter.
The comments are property of their posters.