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#1
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Adobe Photodeluxe 3.0 Home Ed.
Hi,
I've always used this program since I first got my computer 3 yrs ago. The other night I went to use it and it wouldn't load..all I got was the first screen and then nothing. I decided to remove program and reinstall. Now I can't get it to install again...it starts w/ the autoplay...I click on the install button and nothing happens. Can anyone help? Sue |
#2
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Adobe Photodeluxe 3.0 Home Ed.
How did you uninstall the program? - using Add/Remove Programs, its won
uninstaller, or by deleting the program folder? Is everything else on your PC working OK? What changes to your system did you make just before the problem surfaced? Have you checked your PC for malware? - what is your AV? - when did you last update it? -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "SueM" wrote in message ... Hi, I've always used this program since I first got my computer 3 yrs ago. The other night I went to use it and it wouldn't load..all I got was the first screen and then nothing. I decided to remove program and reinstall. Now I can't get it to install again...it starts w/ the autoplay...I click on the install button and nothing happens. Can anyone help? Sue |
#3
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Adobe Photodeluxe 3.0 Home Ed.
I uninstalled using Add/Remove.
Everything else seems to be working ok...I even installed an older game I had after I tried to reinstalled the Adobe and that works okay too...Right before this problem surfaced I had installed the Ebay Turbo lister...I've deleted that off. What is malware? I have Norton system works 2003 and that updates all the time by it's self. -----Original Message----- How did you uninstall the program? - using Add/Remove Programs, its won uninstaller, or by deleting the program folder? Is everything else on your PC working OK? What changes to your system did you make just before the problem surfaced? Have you checked your PC for malware? - what is your AV? - when did you last update it? -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f...2001/Mar01/Mar 27pmvp.asp "SueM" wrote in message ... Hi, I've always used this program since I first got my computer 3 yrs ago. The other night I went to use it and it wouldn't load..all I got was the first screen and then nothing. I decided to remove program and reinstall. Now I can't get it to install again...it starts w/ the autoplay...I click on the install button and nothing happens. Can anyone help? Sue . |
#4
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Adobe Photodeluxe 3.0 Home Ed.
Malware is ....
anything that attempts to make the computer do something that you personally as the operator have not asked it to do. e.g. Virus - NAV should be able to deal with that - even it it often seems to treat ME as a virus! Trojan - NAV *may* be able to deal with that - but see below Worm - NAV will often get switched off by the latest variants (as will a lot of other AV's) - you need to have alternative software available Spyware/Adware - commercial ventures attempting to sell you something, or gather information on your surfing habit, as may Trojans - you need to download and update AdAware from www.lavasoftusa.com, install, update, and run it to remove spyware, adware, and other such nasties from your system. WRT your problems with Photodeluxe, I would suggest going to the Adobe Website, and asking in their support forums area for assistance, or just searching there for a solution http://www.adobe.com/support/products/photodeluxe.html HTH -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp wrote in message ... I uninstalled using Add/Remove. Everything else seems to be working ok...I even installed an older game I had after I tried to reinstalled the Adobe and that works okay too...Right before this problem surfaced I had installed the Ebay Turbo lister...I've deleted that off. What is malware? I have Norton system works 2003 and that updates all the time by it's self. -----Original Message----- How did you uninstall the program? - using Add/Remove Programs, its won uninstaller, or by deleting the program folder? Is everything else on your PC working OK? What changes to your system did you make just before the problem surfaced? Have you checked your PC for malware? - what is your AV? - when did you last update it? -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f...2001/Mar01/Mar 27pmvp.asp "SueM" wrote in message ... Hi, I've always used this program since I first got my computer 3 yrs ago. The other night I went to use it and it wouldn't load..all I got was the first screen and then nothing. I decided to remove program and reinstall. Now I can't get it to install again...it starts w/ the autoplay...I click on the install button and nothing happens. Can anyone help? Sue . |
#5
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Adobe Photodeluxe 3.0 Home Ed.
I was reading another post...got worried and updated my
Adaware...it found all kind of nasty stuff...I had run it early this morning too...but was amazed at all the stuff it found after the update. I'll go to Adobe and see what I can find. Thanks. Oh...seriously thinking of buying the adwatch to go w/ my adaware. -----Original Message----- Malware is .... anything that attempts to make the computer do something that you personally as the operator have not asked it to do. e.g. Virus - NAV should be able to deal with that - even it it often seems to treat ME as a virus! Trojan - NAV *may* be able to deal with that - but see below Worm - NAV will often get switched off by the latest variants (as will a lot of other AV's) - you need to have alternative software available Spyware/Adware - commercial ventures attempting to sell you something, or gather information on your surfing habit, as may Trojans - you need to download and update AdAware from www.lavasoftusa.com, install, update, and run it to remove spyware, adware, and other such nasties from your system. WRT your problems with Photodeluxe, I would suggest going to the Adobe Website, and asking in their support forums area for assistance, or just searching there for a solution http://www.adobe.com/support/products/photodeluxe.html HTH -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f...2001/Mar01/Mar 27pmvp.asp wrote in message ... I uninstalled using Add/Remove. Everything else seems to be working ok...I even installed an older game I had after I tried to reinstalled the Adobe and that works okay too...Right before this problem surfaced I had installed the Ebay Turbo lister...I've deleted that off. What is malware? I have Norton system works 2003 and that updates all the time by it's self. -----Original Message----- How did you uninstall the program? - using Add/Remove Programs, its won uninstaller, or by deleting the program folder? Is everything else on your PC working OK? What changes to your system did you make just before the problem surfaced? Have you checked your PC for malware? - what is your AV? - when did you last update it? -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f...2001/Mar01/Mar 27pmvp.asp "SueM" wrote in message ... Hi, I've always used this program since I first got my computer 3 yrs ago. The other night I went to use it and it wouldn't load..all I got was the first screen and then nothing. I decided to remove program and reinstall. Now I can't get it to install again...it starts w/ the autoplay...I click on the install button and nothing happens. Can anyone help? Sue . . |
#6
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Adobe Photodeluxe 3.0 Home Ed.
Found the info I needed at adobe support forum...many
thanks for the link...got it reintalled and everything is fine. thanks again. -----Original Message----- I was reading another post...got worried and updated my Adaware...it found all kind of nasty stuff...I had run it early this morning too...but was amazed at all the stuff it found after the update. I'll go to Adobe and see what I can find. Thanks. Oh...seriously thinking of buying the adwatch to go w/ my adaware. -----Original Message----- Malware is .... anything that attempts to make the computer do something that you personally as the operator have not asked it to do. e.g. Virus - NAV should be able to deal with that - even it it often seems to treat ME as a virus! Trojan - NAV *may* be able to deal with that - but see below Worm - NAV will often get switched off by the latest variants (as will a lot of other AV's) - you need to have alternative software available Spyware/Adware - commercial ventures attempting to sell you something, or gather information on your surfing habit, as may Trojans - you need to download and update AdAware from www.lavasoftusa.com, install, update, and run it to remove spyware, adware, and other such nasties from your system. WRT your problems with Photodeluxe, I would suggest going to the Adobe Website, and asking in their support forums area for assistance, or just searching there for a solution http://www.adobe.com/support/products/photodeluxe.html HTH -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../2001/Mar01/Ma r 27pmvp.asp wrote in message ... I uninstalled using Add/Remove. Everything else seems to be working ok...I even installed an older game I had after I tried to reinstalled the Adobe and that works okay too...Right before this problem surfaced I had installed the Ebay Turbo lister...I've deleted that off. What is malware? I have Norton system works 2003 and that updates all the time by it's self. -----Original Message----- How did you uninstall the program? - using Add/Remove Programs, its won uninstaller, or by deleting the program folder? Is everything else on your PC working OK? What changes to your system did you make just before the problem surfaced? Have you checked your PC for malware? - what is your AV? - when did you last update it? -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../2001/Mar01/Ma r 27pmvp.asp "SueM" wrote in message ... Hi, I've always used this program since I first got my computer 3 yrs ago. The other night I went to use it and it wouldn't load..all I got was the first screen and then nothing. I decided to remove program and reinstall. Now I can't get it to install again...it starts w/ the autoplay...I click on the install button and nothing happens. Can anyone help? Sue . . . |
#7
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Adobe Photodeluxe 3.0 Home Ed.
Great - glad to have been able to point you in the right direction.
Well done! -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "SueM" wrote in message ... Found the info I needed at adobe support forum...many thanks for the link...got it reintalled and everything is fine. thanks again. -----Original Message----- I was reading another post...got worried and updated my Adaware...it found all kind of nasty stuff...I had run it early this morning too...but was amazed at all the stuff it found after the update. I'll go to Adobe and see what I can find. Thanks. Oh...seriously thinking of buying the adwatch to go w/ my adaware. -----Original Message----- Malware is .... anything that attempts to make the computer do something that you personally as the operator have not asked it to do. e.g. Virus - NAV should be able to deal with that - even it it often seems to treat ME as a virus! Trojan - NAV *may* be able to deal with that - but see below Worm - NAV will often get switched off by the latest variants (as will a lot of other AV's) - you need to have alternative software available Spyware/Adware - commercial ventures attempting to sell you something, or gather information on your surfing habit, as may Trojans - you need to download and update AdAware from www.lavasoftusa.com, install, update, and run it to remove spyware, adware, and other such nasties from your system. WRT your problems with Photodeluxe, I would suggest going to the Adobe Website, and asking in their support forums area for assistance, or just searching there for a solution http://www.adobe.com/support/products/photodeluxe.html HTH -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../2001/Mar01/Ma r 27pmvp.asp wrote in message ... I uninstalled using Add/Remove. Everything else seems to be working ok...I even installed an older game I had after I tried to reinstalled the Adobe and that works okay too...Right before this problem surfaced I had installed the Ebay Turbo lister...I've deleted that off. What is malware? I have Norton system works 2003 and that updates all the time by it's self. -----Original Message----- How did you uninstall the program? - using Add/Remove Programs, its won uninstaller, or by deleting the program folder? Is everything else on your PC working OK? What changes to your system did you make just before the problem surfaced? Have you checked your PC for malware? - what is your AV? - when did you last update it? -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../2001/Mar01/Ma r 27pmvp.asp "SueM" wrote in message ... Hi, I've always used this program since I first got my computer 3 yrs ago. The other night I went to use it and it wouldn't load..all I got was the first screen and then nothing. I decided to remove program and reinstall. Now I can't get it to install again...it starts w/ the autoplay...I click on the install button and nothing happens. Can anyone help? Sue . . . |
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