Spool32 error/spool 32 error

Whenever I click on Printer from either inside the Control Panel or using
Start|Control Panel|Printers, I get the below error no matter if I'm in
Normal or Safe Mode:
-----------------------------------------------------------
Spool32 has caused an error in Kernal32.dll

Spool32 will close now CLOSE
------------------------------------------------------------
I click CLOSE and PC locks up. Have to do a CTRL-ALT-DELETE then it shows:
Printer (Not Responding)
----------------------------------------
I then click End Task to clear error window. There is a Canon BJ printer
showing there and I want to remove it and add a Lexmark but it won't allow
me to do either.
Any help or suggestions?
--
Thanks.....Bill
Please reply to the Newsgroup ONLY

See if anything here helps.
Joan

SPOOL32 problems

Troubleshooting Spool32 Error Messages [Q191949]
http://support.microsoft.com/support.../q191/9/49.asp

OL98: "SPOOL32 Caused an Invalid Page Fault in Kernel32.dll" [Q247821]
http://support.microsoft.com/support.../q247/8/21.asp



Willy wrote:
Whenever I click on Printer from either inside the Control Panel or
using Start|Control Panel|Printers, I get the below error no matter
if I'm in Normal or Safe Mode:
-----------------------------------------------------------
Spool32 has caused an error in Kernal32.dll

Spool32 will close now CLOSE
------------------------------------------------------------
I click CLOSE and PC locks up. Have to do a CTRL-ALT-DELETE then it
shows: Printer (Not Responding)
----------------------------------------
I then click End Task to clear error window. There is a Canon BJ
printer showing there and I want to remove it and add a Lexmark but
it won't allow me to do either.
Any help or suggestions?

Joan,
Sorry, none of these helped as they apply to a different spool32 error code
and the PC does not have Norton on it.
--
Thanks.....Bill
Please reply to the Newsgroup ONLY

Willy
Try booting to Safe Mode, and removing the printer there.


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Willy" wrote in message
...
Joan,
Sorry, none of these helped as they apply to a different spool32 error
code
and the PC does not have Norton on it.
--
Thanks.....Bill
Please reply to the Newsgroup ONLY

Sorry they didn't help but I see Noel has joined in now so follow his
advice.
Joan

Willy wrote:
Joan,
Sorry, none of these helped as they apply to a different spool32
error code and the PC does not have Norton on it.

Noel,

We've been through these steps with Willy last time he posted which was in the
windowsme.printing NG.
--
Mike Maltby



Noel Paton wrote:

Willy
Try booting to Safe Mode, and removing the printer there.

Noel,
As I stated in my original post, it gives me same error in Safe Mode.
--
Thanks.....Bill
Please reply to the Newsgroup ONLY

Yes - but did you REMOVE the printer while in Safe Mode??????

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Willy" wrote in message
...
Noel,
As I stated in my original post, it gives me same error in Safe Mode.
--
Thanks.....Bill
Please reply to the Newsgroup ONLY

Thanks for the heads-up, Mike

--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Mike M" wrote in message
...
Noel,

We've been through these steps with Willy last time he posted which was in
the
windowsme.printing NG.
--
Mike Maltby



Noel Paton wrote:

Willy
Try booting to Safe Mode, and removing the printer there.

Noel, It would not allow me to remove it in Safe or Normal Mode, nor is
there anything in the Add/Remove. I get that error as soon as I single or
double click on it. There are 2 printers and I can click on other with no
problem. The problem one is a Canon and the other is a Lexmark.
--
Thanks.....Bill
Please reply to the Newsgroup ONLY