laptop shuts down when i connect to internet

hello folks....i hope someone here can help me....my
laptop keeps shutting down when i connect to the
internet...it behaves just fine as long as i dont connect
to the internet...i could work for hours on it but as sson
as i connect to the internet the screen freezes and it
shuts down ....could it be a modem problem?....someone
please help!....please reply to my email address with your
solutions.....

This sounds very much as if you have unwanted malware on your system. What
operating system are you running? Win Me or XP? If XP when did you last
patch your system and do you use a firewall? If Win Me when did you last
check your system for unwanted malware using your preferred antivirus
application making sure first that you are using an updated current set of
viral reference signatures?

This would be a good time to download yourself a copy of the free Ad-Aware 6.0
from Lavasoft (http://www.lavasoftusa.com/software/adaware/) and also SpyBot
Search & Destroy (http://www.safer-networking.org/) and use them to check your
system for other commercial parasites remembering that they are only as good
as when you last updated their reference files. I also use a program called
BHODemon (http://www.definitivesolutions.com/bhodemon.htm that checks for
unwanted Browser Help Objects and SpywareBlaster
(http://www.wilderssecurity.net/spywareblaster.html) which can help prevent
some parasites getting a grip on your PC.

Then there is CWShredder
(http://www.zerosrealm.com/downloads/CWShredder.zip or
http://www.spywareinfo.com/~merijn/files/cwshredder.zip) which is the best way
of getting rid of the many forms of the CoolWebSearch hijacker details of
which can be found at http://www.spywareinfo.com/~merijn/cwschronicles.html
and also http://www.pestpatrol.com/pestinfo/c/cws.asp..

Finally if you still continue to experience problems download a copy of
HijackThis from (http://www.spywareinfo.com/~merijn/downloads.html). Create a
folder called hijackthis on C: and copy the file you downloaded to that
folder. Close as many applications as you can including all instances of
Internet Explorer and then run hijackthis.exe and post back the log to either
the HijackThis Forum at
http://forums.spywareinfo.com/ or alternatively
http://forum.aumha.org/viewforum.php?f=30 and hopefully this will enable
someone to identify the cause of your problem.

See also: Dealing with Unwanted Malware, Parasites, Toolbars and
Search Engines http://mvps.org/winhelp2002/unwanted.htm and also Browser
Hijacking http://www.spywareinfo.com/articles/hijacked/
--?
Mike Maltby MS-MVP



nook wrote:

hello folks....i hope someone here can help me....my
laptop keeps shutting down when i connect to the
internet...it behaves just fine as long as i dont connect
to the internet...i could work for hours on it but as sson
as i connect to the internet the screen freezes and it
shuts down ....could it be a modem problem?....someone
please help!....please reply to my email address with your
solutions.....

well...ive always had spybot, ad-aware and spyware blaster=20
on the laptop...i use them often....but those havent=20
helped ....i was able to get a copy of cwsshredder..but it=20
found nothing either.....its still shutting down on me=20
when i connect to the internet so i was unable to try=20
bhodemon and hijackthis...do you think they will solve the=20
problem?...do you have any other suggestions?
----Original Message-----
This sounds very much as if you have unwanted malware on=20
your system. What=20
operating system are you running? Win Me or XP? If XP=20
when did you last=20
patch your system and do you use a firewall? If Win Me=20
when did you last=20
check your system for unwanted malware using your=20
preferred antivirus=20
application making sure first that you are using an=20
updated current set of=20
viral reference signatures?

This would be a good time to download yourself a copy of=20
the free Ad-Aware 6.0
from Lavasoft=20
(http://www.lavasoftusa.com/software/adaware/) and also=20
SpyBot
Search & Destroy (http://www.safer-networking.org/) and=20
use them to check your
system for other commercial parasites remembering that=20
they are only as good
as when you last updated their reference files. I also=20
use a program called
BHODemon (http://www.definitivesolutions.com/bhodemon.htm=20
that checks for
unwanted Browser Help Objects and SpywareBlaster
(http://www.wilderssecurity.net/spywareblaster.html)=20
which can help prevent
some parasites getting a grip on your PC.

Then there is CWShredder
(http://www.zerosrealm.com/downloads/CWShredder.zip or
http://www.spywareinfo.com/~merijn/files/cwshredder.zip)=20
which is the best way
of getting rid of the many forms of the CoolWebSearch=20
hijacker details of
which can be found at=20
http://www.spywareinfo.com/~merijn/cwschronicles.html
and also http://www.pestpatrol.com/pestinfo/c/cws.asp..

Finally if you still continue to experience problems=20
download a copy of
HijackThis from=20
(http://www.spywareinfo.com/~merijn/downloads.html). =20
Create a
folder called hijackthis on C: and copy the file you=20
downloaded to that
folder. Close as many applications as you can including=20
all instances of
Internet Explorer and then run hijackthis.exe and post=20
back the log to either
the HijackThis Forum at
http://forums.spywareinfo.com/ or alternatively
http://forum.aumha.org/viewforum.php?f=3D30 and hopefully=20
this will enable
someone to identify the cause of your problem.

See also: Dealing with Unwanted Malware, Parasites,=20
Toolbars and
Search Engines http://mvps.org/winhelp2002/unwanted.htm=20
and also Browser
Hijacking http://www.spywareinfo.com/articles/hijacked/
--=81
Mike Maltby MS-MVP



nook wrote:

hello folks....i hope someone here can help me....my
laptop keeps shutting down when i connect to the
internet...it behaves just fine as long as i dont=20
connect
to the internet...i could work for hours on it but as=20
sson
as i connect to the internet the screen freezes and it
shuts down ....could it be a modem problem?....someone
please help!....please reply to my email address with=20
your
solutions.....=20

.

do you think they will solve the problem?

Until you download and use BHODemon and HijackThis you'll never know. g
Download these using the machine you are using to post your messages and then
transfer them to your laptop.

do you have any other suggestions?

Not at this point.
--
Mike Maltby




wrote:

well...ive always had spybot, ad-aware and spyware blaster
on the laptop...i use them often....but those havent
helped ....i was able to get a copy of cwsshredder..but it
found nothing either.....its still shutting down on me
when i connect to the internet so i was unable to try
bhodemon and hijackthis...do you think they will solve the
problem?...do you have any other suggestions?