If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Error Extracting Support Files
I need help with the following statement "Error extracting support files:
Interface not registered". This first occured whilst trying to upload software for a epson printer (Photo RX500), and occurs everytime I try to upload further software. I tried all the methods I know to resolve this problem, ie checking the registry, re-loading software etc; but keep hitting a brick wall. This one's really got to me, am I missing the obvious, is there a simple answer? |
#2
|
|||
|
|||
Here are two things to try:
Clean out the temp directory. Close all applications running in the background including your anti-virus software -- Regards Ron Badour, MS MVP Windows 98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "ltmotorman" wrote in message ... I need help with the following statement "Error extracting support files: Interface not registered". This first occured whilst trying to upload software for a epson printer (Photo RX500), and occurs everytime I try to upload further software. I tried all the methods I know to resolve this problem, ie checking the registry, re-loading software etc; but keep hitting a brick wall. This one's really got to me, am I missing the obvious, is there a simple answer? |
#3
|
|||
|
|||
"Ron Badour" wrote: Here are two things to try: Clean out the temp directory. Close all applications running in the background including your anti-virus software -- Regards Ron Badour, MS MVP Windows 98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "ltmotorman" wrote in message ... I need help with the following statement "Error extracting support files: Interface not registered". This first occured whilst trying to upload software for a epson printer (Photo RX500), and occurs everytime I try to upload further software. I tried all the methods I know to resolve this problem, ie checking the registry, re-loading software etc; but keep hitting a brick wall. This one's really got to me, am I missing the obvious, is there a simple answer? I've tried all these including visiting the 'Knowledgebase' and downloading the suggested DLL's etc; but still no luck. |
#4
|
|||
|
|||
If you have already consulted a KB article, it helps if you quote the
number. Was it this one? http://support.microsoft.com/?kbid=311203 Error Message While Installing a New Program: Ikernel Caused an Invalid Page Fault in Module Unknown -- Jeff Richards MS MVP (Windows - Shell/User) "ltmotorman" wrote in message ... "Ron Badour" wrote: Here are two things to try: Clean out the temp directory. Close all applications running in the background including your anti-virus software -- Regards Ron Badour, MS MVP Windows 98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "ltmotorman" wrote in message ... I need help with the following statement "Error extracting support files: Interface not registered". This first occured whilst trying to upload software for a epson printer (Photo RX500), and occurs everytime I try to upload further software. I tried all the methods I know to resolve this problem, ie checking the registry, re-loading software etc; but keep hitting a brick wall. This one's really got to me, am I missing the obvious, is there a simple answer? I've tried all these including visiting the 'Knowledgebase' and downloading the suggested DLL's etc; but still no luck. |
#5
|
|||
|
|||
"Jeff Richards" wrote: If you have already consulted a KB article, it helps if you quote the number. Was it this one? http://support.microsoft.com/?kbid=311203 Error Message While Installing a New Program: Ikernel Caused an Invalid Page Fault in Module Unknown -- Jeff Richards MS MVP (Windows - Shell/User) "ltmotorman" wrote in message ... "Ron Badour" wrote: Here are two things to try: Clean out the temp directory. Close all applications running in the background including your anti-virus software -- Regards Ron Badour, MS MVP Windows 98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "ltmotorman" wrote in message ... I need help with the following statement "Error extracting support files: Interface not registered". This first occured whilst trying to upload software for a epson printer (Photo RX500), and occurs everytime I try to upload further software. I tried all the methods I know to resolve this problem, ie checking the registry, re-loading software etc; but keep hitting a brick wall. This one's really got to me, am I missing the obvious, is there a simple answer? I've tried all these including visiting the 'Knowledgebase' and downloading the suggested DLL's etc; but still no luck. Initially kb 311203 was one of the articles I read, but it didn't seem appropriate at the time. My problem seemed to be related to either the DAO or Jet DB Engines, these were the articles I read about and downloaded their respective DLL's etc; (Which one's I've lost track of). However I now have a further problem, having relooked at kb 311203, I followed its instructions to delete then re-install the Install Shield folder but are unable to find it on the Install CD. Can you please advise. Thanks Keith |
#6
|
|||
|
|||
I'm not sure what install CD you are referring to. Now that you have
deleted the Installshield folder, does the installation work? -- Jeff Richards MS MVP (Windows - Shell/User) "ltmotorman" wrote in message ... "Jeff Richards" wrote: If you have already consulted a KB article, it helps if you quote the number. Was it this one? http://support.microsoft.com/?kbid=311203 Error Message While Installing a New Program: Ikernel Caused an Invalid Page Fault in Module Unknown -- Jeff Richards MS MVP (Windows - Shell/User) "ltmotorman" wrote in message ... "Ron Badour" wrote: Here are two things to try: Clean out the temp directory. Close all applications running in the background including your anti-virus software -- Regards Ron Badour, MS MVP Windows 98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "ltmotorman" wrote in message ... I need help with the following statement "Error extracting support files: Interface not registered". This first occured whilst trying to upload software for a epson printer (Photo RX500), and occurs everytime I try to upload further software. I tried all the methods I know to resolve this problem, ie checking the registry, re-loading software etc; but keep hitting a brick wall. This one's really got to me, am I missing the obvious, is there a simple answer? I've tried all these including visiting the 'Knowledgebase' and downloading the suggested DLL's etc; but still no luck. Initially kb 311203 was one of the articles I read, but it didn't seem appropriate at the time. My problem seemed to be related to either the DAO or Jet DB Engines, these were the articles I read about and downloaded their respective DLL's etc; (Which one's I've lost track of). However I now have a further problem, having relooked at kb 311203, I followed its instructions to delete then re-install the Install Shield folder but are unable to find it on the Install CD. Can you please advise. Thanks Keith |
#7
|
|||
|
|||
Sorry Jeff, this pc really getting to me.
It was the Win98se CD (Original Mesh OEM) I was referring to when I said I couldn't find the Install Shield. Having deleted the install shield , I am unable to load any software all I get is a box asking me to "Install or Cancel" but only the Cancel option works. "Jeff Richards" wrote: I'm not sure what install CD you are referring to. Now that you have deleted the Installshield folder, does the installation work? -- Jeff Richards MS MVP (Windows - Shell/User) "ltmotorman" wrote in message ... "Jeff Richards" wrote: If you have already consulted a KB article, it helps if you quote the number. Was it this one? http://support.microsoft.com/?kbid=311203 Error Message While Installing a New Program: Ikernel Caused an Invalid Page Fault in Module Unknown -- Jeff Richards MS MVP (Windows - Shell/User) "ltmotorman" wrote in message ... "Ron Badour" wrote: Here are two things to try: Clean out the temp directory. Close all applications running in the background including your anti-virus software -- Regards Ron Badour, MS MVP Windows 98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "ltmotorman" wrote in message ... I need help with the following statement "Error extracting support files: Interface not registered". This first occured whilst trying to upload software for a epson printer (Photo RX500), and occurs everytime I try to upload further software. I tried all the methods I know to resolve this problem, ie checking the registry, re-loading software etc; but keep hitting a brick wall. This one's really got to me, am I missing the obvious, is there a simple answer? I've tried all these including visiting the 'Knowledgebase' and downloading the suggested DLL's etc; but still no luck. Initially kb 311203 was one of the articles I read, but it didn't seem appropriate at the time. My problem seemed to be related to either the DAO or Jet DB Engines, these were the articles I read about and downloaded their respective DLL's etc; (Which one's I've lost track of). However I now have a further problem, having relooked at kb 311203, I followed its instructions to delete then re-install the Install Shield folder but are unable to find it on the Install CD. Can you please advise. Thanks Keith |
#8
|
|||
|
|||
What are you trying to install? This type of error can occur if there is a
previous failed or incomplete installation. Try clearing the TEMP folder first. Then look for a remove option for the application, or uninstall it using Add/Remove programs. If that's not possible, delete the application's folders and files, and try the installation again. Some installation packages come with an installshield folder on the CD, but I don't believe there is any need to be concerned with it - the installation procedure uses it as necessary. -- Jeff Richards MS MVP (Windows - Shell/User) "ltmotorman" wrote in message ... Sorry Jeff, this pc really getting to me. It was the Win98se CD (Original Mesh OEM) I was referring to when I said I couldn't find the Install Shield. Having deleted the install shield , I am unable to load any software all I get is a box asking me to "Install or Cancel" but only the Cancel option works. "Jeff Richards" wrote: I'm not sure what install CD you are referring to. Now that you have deleted the Installshield folder, does the installation work? -- Jeff Richards MS MVP (Windows - Shell/User) "ltmotorman" wrote in message ... "Jeff Richards" wrote: If you have already consulted a KB article, it helps if you quote the number. Was it this one? http://support.microsoft.com/?kbid=311203 Error Message While Installing a New Program: Ikernel Caused an Invalid Page Fault in Module Unknown -- Jeff Richards MS MVP (Windows - Shell/User) "ltmotorman" wrote in message ... "Ron Badour" wrote: Here are two things to try: Clean out the temp directory. Close all applications running in the background including your anti-virus software -- Regards Ron Badour, MS MVP Windows 98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "ltmotorman" wrote in message ... I need help with the following statement "Error extracting support files: Interface not registered". This first occured whilst trying to upload software for a epson printer (Photo RX500), and occurs everytime I try to upload further software. I tried all the methods I know to resolve this problem, ie checking the registry, re-loading software etc; but keep hitting a brick wall. This one's really got to me, am I missing the obvious, is there a simple answer? I've tried all these including visiting the 'Knowledgebase' and downloading the suggested DLL's etc; but still no luck. Initially kb 311203 was one of the articles I read, but it didn't seem appropriate at the time. My problem seemed to be related to either the DAO or Jet DB Engines, these were the articles I read about and downloaded their respective DLL's etc; (Which one's I've lost track of). However I now have a further problem, having relooked at kb 311203, I followed its instructions to delete then re-install the Install Shield folder but are unable to find it on the Install CD. Can you please advise. Thanks Keith |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Right-Clicking oddity | BAP | General | 34 | May 21st 05 06:00 PM |
Defrag | Gimpy | General | 35 | March 3rd 05 07:54 AM |
sluggish performance... | Jeff | General | 3 | October 25th 04 08:52 PM |
dos wild card syntax comm | barry martin | General | 0 | August 4th 04 02:47 PM |
Question about C:\Windows\Temp files | JR Berry | General | 6 | June 7th 04 09:32 PM |