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Cannot get Yahoo to respond



 
 
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  #1  
Old July 9th 05, 11:52 AM
BAP
external usenet poster
 
Posts: n/a
Default Cannot get Yahoo to respond

System: HP Pavillion - Genuine Pentium III - 667 MH
Windows 98 ME - 4.90.3000
128 MB RAM
Norton System Works - Lavasoft Ad-Aware - Spybot Search & Destroy

A 'not so close by' friend has problems connecting to Yahoo and/or do
anything when logged on to the Internet. I am not familiar with her specific
setup and, at the moment, this is all that I can make of it. She uses Alltel
to dial up to the Internet, but has Yahoo to handle other activities, such
as....mail.....URLs....,etc. She is able to log on to the Internet , but,
once there, nothing else happens.
A screen pops up that shows “ Yahoo Messenger�, and
“You are not able to log into Yahoo Messenger. Try Again�.
When trying to get into the Home Page by clicking on Internet Explorer
(IE6), a display says “Cannot Find Server�
When contacted, Alltel tried to help, but was not able to and eventually
suggested to contact HP support. HP, it appears, that, whether it can or not,
will charge $40 simply for talking to you and answering a couple of
questions. Other charges may be assessed for additional questions.
Yahoo, contacted by Email thru use of a mutual friend’s Computer, has not
offered any suggestions or answers.
This initial information is not clear, at least to me, but hopefully someone
may have some answers or suggestions.
Thank you!
PAL

  #2  
Old July 12th 05, 12:01 PM
Sandi Hardmeier - MVP
external usenet poster
 
Posts: n/a
Default

First, are you *sure* that she has actually connnected to her ISP?

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go he
http://msmvps.com/spywaresucks/archi.../14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

"BAP" wrote in message
...
System: HP Pavillion - Genuine Pentium III - 667 MH
Windows 98 ME - 4.90.3000
128 MB RAM
Norton System Works - Lavasoft Ad-Aware - Spybot Search & Destroy

A 'not so close by' friend has problems connecting to Yahoo and/or do
anything when logged on to the Internet. I am not familiar with her
specific
setup and, at the moment, this is all that I can make of it. She uses
Alltel
to dial up to the Internet, but has Yahoo to handle other activities,
such
as....mail.....URLs....,etc. She is able to log on to the Internet , but,
once there, nothing else happens.
A screen pops up that shows " Yahoo Messenger", and
"You are not able to log into Yahoo Messenger. Try Again".
When trying to get into the Home Page by clicking on Internet Explorer
(IE6), a display says "Cannot Find Server"
When contacted, Alltel tried to help, but was not able to and eventually
suggested to contact HP support. HP, it appears, that, whether it can or
not,
will charge $40 simply for talking to you and answering a couple of
questions. Other charges may be assessed for additional questions.
Yahoo, contacted by Email thru use of a mutual friend's Computer, has not
offered any suggestions or answers.
This initial information is not clear, at least to me, but hopefully
someone
may have some answers or suggestions.
Thank you!
PAL



  #3  
Old July 13th 05, 11:30 AM
BAP
external usenet poster
 
Posts: n/a
Default

Thank you, Sandi for your interest!
Early on, I did ask if she was sure that she had actually dialed up
successfully to the Internet. Her answer was that all was in place. By that,
I presume she had view of various options she had been familiar with when
things worked well.
As to your question if she was sure to be connected to the ISP, I am not
sure, in the case of Alltel or Yahoo, which of the two is the real ISP. From
what I currently know, she cannot connect to Yahoo or any site on the
Internet. I will have to ask more specific questions to be able to give
better answers. Hopefully, this can be done in short time. The friend is
afflicted by various health problems and it is not always appropriate to
insist on quick responses.

Early on, she did tell me that the connection problems started when an
out-of-town nephew went to visit and was asked to see if he could clear the
constant pop-ups that drove her mad, whenever she was logged and things were
fine. He went thru some (unknown) activities to prevent the pop-ups, but
ultimately said that he must have deleted or changed something because he
could not get any Home Page or other transactions to work on the Internet,
any longer.

Sorry for our lack of knowledge and lack of more details.
Thank you, again!
-------

"Sandi Hardmeier - MVP" wrote:

First, are you *sure* that she has actually connnected to her ISP?

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go he
http://msmvps.com/spywaresucks/archi.../14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

"BAP" wrote in message
...
System: HP Pavillion - Genuine Pentium III - 667 MH
Windows 98 ME - 4.90.3000
128 MB RAM
Norton System Works - Lavasoft Ad-Aware - Spybot Search & Destroy

A 'not so close by' friend has problems connecting to Yahoo and/or do
anything when logged on to the Internet. I am not familiar with her
specific
setup and, at the moment, this is all that I can make of it. She uses
Alltel
to dial up to the Internet, but has Yahoo to handle other activities,
such
as....mail.....URLs....,etc. She is able to log on to the Internet , but,
once there, nothing else happens.
A screen pops up that shows " Yahoo Messenger", and
"You are not able to log into Yahoo Messenger. Try Again".
When trying to get into the Home Page by clicking on Internet Explorer
(IE6), a display says "Cannot Find Server"
When contacted, Alltel tried to help, but was not able to and eventually
suggested to contact HP support. HP, it appears, that, whether it can or
not,
will charge $40 simply for talking to you and answering a couple of
questions. Other charges may be assessed for additional questions.
Yahoo, contacted by Email thru use of a mutual friend's Computer, has not
offered any suggestions or answers.
This initial information is not clear, at least to me, but hopefully
someone
may have some answers or suggestions.
Thank you!
PAL




  #4  
Old July 13th 05, 02:25 PM
Sandi Hardmeier - MVP
external usenet poster
 
Posts: n/a
Default

Awww cripes... I don't suppose you can speak to this out of town nephew
could you?

I'm wondering if he's messed around with the HOSTS file or installed some
sort of anti ad software.

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go he
http://msmvps.com/spywaresucks/archi.../14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

"BAP" wrote in message
...
Thank you, Sandi for your interest!
Early on, I did ask if she was sure that she had actually dialed up
successfully to the Internet. Her answer was that all was in place. By
that,
I presume she had view of various options she had been familiar with when
things worked well.
As to your question if she was sure to be connected to the ISP, I am not
sure, in the case of Alltel or Yahoo, which of the two is the real ISP.
From
what I currently know, she cannot connect to Yahoo or any site on the
Internet. I will have to ask more specific questions to be able to give
better answers. Hopefully, this can be done in short time. The friend is
afflicted by various health problems and it is not always appropriate to
insist on quick responses.

Early on, she did tell me that the connection problems started when an
out-of-town nephew went to visit and was asked to see if he could clear
the
constant pop-ups that drove her mad, whenever she was logged and things
were
fine. He went thru some (unknown) activities to prevent the pop-ups, but
ultimately said that he must have deleted or changed something because he
could not get any Home Page or other transactions to work on the Internet,
any longer.

Sorry for our lack of knowledge and lack of more details.
Thank you, again!
-------

"Sandi Hardmeier - MVP" wrote:

First, are you *sure* that she has actually connnected to her ISP?

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go he
http://msmvps.com/spywaresucks/archi.../14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

"BAP" wrote in message
...
System: HP Pavillion - Genuine Pentium III - 667 MH
Windows 98 ME - 4.90.3000
128 MB RAM
Norton System Works - Lavasoft Ad-Aware - Spybot Search & Destroy

A 'not so close by' friend has problems connecting to Yahoo and/or do
anything when logged on to the Internet. I am not familiar with her
specific
setup and, at the moment, this is all that I can make of it. She uses
Alltel
to dial up to the Internet, but has Yahoo to handle other activities,
such
as....mail.....URLs....,etc. She is able to log on to the Internet ,
but,
once there, nothing else happens.
A screen pops up that shows " Yahoo Messenger", and
"You are not able to log into Yahoo Messenger. Try Again".
When trying to get into the Home Page by clicking on Internet Explorer
(IE6), a display says "Cannot Find Server"
When contacted, Alltel tried to help, but was not able to and
eventually
suggested to contact HP support. HP, it appears, that, whether it can
or
not,
will charge $40 simply for talking to you and answering a couple of
questions. Other charges may be assessed for additional questions.
Yahoo, contacted by Email thru use of a mutual friend's Computer, has
not
offered any suggestions or answers.
This initial information is not clear, at least to me, but hopefully
someone
may have some answers or suggestions.
Thank you!
PAL






  #5  
Old July 14th 05, 11:08 AM
BAP
external usenet poster
 
Posts: n/a
Default

Sandi, I will try to do what I can in the way of contacting her nephew, Nick,
in Georgia and get back to you on this matter. Hopefully, Nick will remember
the essential steps he took, as it has been several months since this
happened.
Thank you!

"Sandi Hardmeier - MVP" wrote:

Awww cripes... I don't suppose you can speak to this out of town nephew
could you?

I'm wondering if he's messed around with the HOSTS file or installed some
sort of anti ad software.

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go he
http://msmvps.com/spywaresucks/archi.../14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

"BAP" wrote in message
...
Thank you, Sandi for your interest!
Early on, I did ask if she was sure that she had actually dialed up
successfully to the Internet. Her answer was that all was in place. By
that,
I presume she had view of various options she had been familiar with when
things worked well.
As to your question if she was sure to be connected to the ISP, I am not
sure, in the case of Alltel or Yahoo, which of the two is the real ISP.
From
what I currently know, she cannot connect to Yahoo or any site on the
Internet. I will have to ask more specific questions to be able to give
better answers. Hopefully, this can be done in short time. The friend is
afflicted by various health problems and it is not always appropriate to
insist on quick responses.

Early on, she did tell me that the connection problems started when an
out-of-town nephew went to visit and was asked to see if he could clear
the
constant pop-ups that drove her mad, whenever she was logged and things
were
fine. He went thru some (unknown) activities to prevent the pop-ups, but
ultimately said that he must have deleted or changed something because he
could not get any Home Page or other transactions to work on the Internet,
any longer.

Sorry for our lack of knowledge and lack of more details.
Thank you, again!
-------

"Sandi Hardmeier - MVP" wrote:

First, are you *sure* that she has actually connnected to her ISP?

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go he
http://msmvps.com/spywaresucks/archi.../14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

"BAP" wrote in message
...
System: HP Pavillion - Genuine Pentium III - 667 MH
Windows 98 ME - 4.90.3000
128 MB RAM
Norton System Works - Lavasoft Ad-Aware - Spybot Search & Destroy

A 'not so close by' friend has problems connecting to Yahoo and/or do
anything when logged on to the Internet. I am not familiar with her
specific
setup and, at the moment, this is all that I can make of it. She uses
Alltel
to dial up to the Internet, but has Yahoo to handle other activities,
such
as....mail.....URLs....,etc. She is able to log on to the Internet ,
but,
once there, nothing else happens.
A screen pops up that shows " Yahoo Messenger", and
"You are not able to log into Yahoo Messenger. Try Again".
When trying to get into the Home Page by clicking on Internet Explorer
(IE6), a display says "Cannot Find Server"
When contacted, Alltel tried to help, but was not able to and
eventually
suggested to contact HP support. HP, it appears, that, whether it can
or
not,
will charge $40 simply for talking to you and answering a couple of
questions. Other charges may be assessed for additional questions.
Yahoo, contacted by Email thru use of a mutual friend's Computer, has
not
offered any suggestions or answers.
This initial information is not clear, at least to me, but hopefully
someone
may have some answers or suggestions.
Thank you!
PAL







  #6  
Old July 19th 05, 10:45 AM
BAP
external usenet poster
 
Posts: n/a
Default

Sandi, it has been several days since my first Email to the out of towner,
Nick. Last I heard he was on vacation, Hopefully, he would be ready to shed
some light on the problem. Incidentally, the lady with the Computer problems
does come to visit her aunt (next door to me)occasionally and, if she feels
up to it, will access Yahoo and the Web without any problems. As I told
earlier, I do not know the setup: Alltel dials her into the Internet and to
see incoming Mail or get to the Web, she will have to access Yahoo. She has
been paying $21.99 a month to Alltel since several months and getting nowhere
with the Web.

Back in May of this year, I posted a similar question to the Group and you
suggested to locate Hosts, rename it Hosts.old and retry. Apparently, that
step did not work.
Just recently I ventured into Windows98ME newsgroup and found some info in a
reply from Frank Saunders regarding a Post dealing with 'Cannot Find Server
or DNS Error Internet Explorer in Windows Me Internet', dated 4/19/2005.
There he suggested to download and try LSP-Fix - a free program to repair
damaged Winsock 2 stacks (all Windows versions)
http://www.cexx.org/lspfix.htm .
I downloaded lspfix.zip from that site and was planning to copy all to a
diskette and make that available.
Do you have any comments about this?
Could there be some settings somewhere that could be causing problems?

Thank you, again, for your time!


"Sandi Hardmeier - MVP" wrote:

Awww cripes... I don't suppose you can speak to this out of town nephew
could you?

I'm wondering if he's messed around with the HOSTS file or installed some
sort of anti ad software.

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go he
http://msmvps.com/spywaresucks/archi.../14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

"BAP" wrote in message
...
Thank you, Sandi for your interest!
Early on, I did ask if she was sure that she had actually dialed up
successfully to the Internet. Her answer was that all was in place. By
that,
I presume she had view of various options she had been familiar with when
things worked well.
As to your question if she was sure to be connected to the ISP, I am not
sure, in the case of Alltel or Yahoo, which of the two is the real ISP.
From
what I currently know, she cannot connect to Yahoo or any site on the
Internet. I will have to ask more specific questions to be able to give
better answers. Hopefully, this can be done in short time. The friend is
afflicted by various health problems and it is not always appropriate to
insist on quick responses.

Early on, she did tell me that the connection problems started when an
out-of-town nephew went to visit and was asked to see if he could clear
the
constant pop-ups that drove her mad, whenever she was logged and things
were
fine. He went thru some (unknown) activities to prevent the pop-ups, but
ultimately said that he must have deleted or changed something because he
could not get any Home Page or other transactions to work on the Internet,
any longer.

Sorry for our lack of knowledge and lack of more details.
Thank you, again!
-------

"Sandi Hardmeier - MVP" wrote:

First, are you *sure* that she has actually connnected to her ISP?

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go he
http://msmvps.com/spywaresucks/archi.../14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

"BAP" wrote in message
...
System: HP Pavillion - Genuine Pentium III - 667 MH
Windows 98 ME - 4.90.3000
128 MB RAM
Norton System Works - Lavasoft Ad-Aware - Spybot Search & Destroy

A 'not so close by' friend has problems connecting to Yahoo and/or do
anything when logged on to the Internet. I am not familiar with her
specific
setup and, at the moment, this is all that I can make of it. She uses
Alltel
to dial up to the Internet, but has Yahoo to handle other activities,
such
as....mail.....URLs....,etc. She is able to log on to the Internet ,
but,
once there, nothing else happens.
A screen pops up that shows " Yahoo Messenger", and
"You are not able to log into Yahoo Messenger. Try Again".
When trying to get into the Home Page by clicking on Internet Explorer
(IE6), a display says "Cannot Find Server"
When contacted, Alltel tried to help, but was not able to and
eventually
suggested to contact HP support. HP, it appears, that, whether it can
or
not,
will charge $40 simply for talking to you and answering a couple of
questions. Other charges may be assessed for additional questions.
Yahoo, contacted by Email thru use of a mutual friend's Computer, has
not
offered any suggestions or answers.
This initial information is not clear, at least to me, but hopefully
someone
may have some answers or suggestions.
Thank you!
PAL







  #7  
Old July 27th 05, 11:46 AM
BAP
external usenet poster
 
Posts: n/a
Default

Sandi, more time has gone by and you, probably, have lost interest in the
problem at hand. I am sure tha all Microsoft MVP have better things to do
than trying to understand ramblings of someone that can't quite understand or
explain all the facts surrounding the problem.
In any case, Nick did finally reply to my note, as follows:
...........
Bernie,

I do remember that Mary Ann's machine had quite a few virus/spyware software
on her machine. I was able to clear most of it up, but I suspect some of it
corrupted something that is not allowing her to connect to Yahoo to get her
email. It appears she is connecting to her ISP but not to the internet as
no web pages will come up.

I didn't install anything on the machine that would make a difference nor
did I do anything to the hosts file (that's beyond my skill).

Sorry I can't shed any more light on it. It's very difficult from a
distance to diagnose these type of problems.

Nick
............

Hopefully, this may trigger thoughts in your mind at to what might have
occurred while Nick was busy at his Aunt's Computer. In my case, I keep
wondering about the essential files or settings required to be in place in
order to access the Web. Are there some files that might be missing and found
to be so by searching for their presence? Or corrupted and reinstallable in
some way?
Some time back, I installed a Firewall.....it might have been EZArmor. Soon
thereafter, I had to uninstall it since it kept me for accessing the Web or
maintaining my connection to it.

Again, sorry for my ignorance!

-----------------


"BAP" wrote:

Sandi, it has been several days since my first Email to the out of towner,
Nick. Last I heard he was on vacation, Hopefully, he would be ready to shed
some light on the problem. Incidentally, the lady with the Computer problems
does come to visit her aunt (next door to me)occasionally and, if she feels
up to it, will access Yahoo and the Web without any problems. As I told
earlier, I do not know the setup: Alltel dials her into the Internet and to
see incoming Mail or get to the Web, she will have to access Yahoo. She has
been paying $21.99 a month to Alltel since several months and getting nowhere
with the Web.

Back in May of this year, I posted a similar question to the Group and you
suggested to locate Hosts, rename it Hosts.old and retry. Apparently, that
step did not work.
Just recently I ventured into Windows98ME newsgroup and found some info in a
reply from Frank Saunders regarding a Post dealing with 'Cannot Find Server
or DNS Error Internet Explorer in Windows Me Internet', dated 4/19/2005.
There he suggested to download and try LSP-Fix - a free program to repair
damaged Winsock 2 stacks (all Windows versions)
http://www.cexx.org/lspfix.htm .
I downloaded lspfix.zip from that site and was planning to copy all to a
diskette and make that available.
Do you have any comments about this?
Could there be some settings somewhere that could be causing problems?

Thank you, again, for your time!


"Sandi Hardmeier - MVP" wrote:

Awww cripes... I don't suppose you can speak to this out of town nephew
could you?

I'm wondering if he's messed around with the HOSTS file or installed some
sort of anti ad software.

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go he
http://msmvps.com/spywaresucks/archi.../14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

"BAP" wrote in message
...
Thank you, Sandi for your interest!
Early on, I did ask if she was sure that she had actually dialed up
successfully to the Internet. Her answer was that all was in place. By
that,
I presume she had view of various options she had been familiar with when
things worked well.
As to your question if she was sure to be connected to the ISP, I am not
sure, in the case of Alltel or Yahoo, which of the two is the real ISP.
From
what I currently know, she cannot connect to Yahoo or any site on the
Internet. I will have to ask more specific questions to be able to give
better answers. Hopefully, this can be done in short time. The friend is
afflicted by various health problems and it is not always appropriate to
insist on quick responses.

Early on, she did tell me that the connection problems started when an
out-of-town nephew went to visit and was asked to see if he could clear
the
constant pop-ups that drove her mad, whenever she was logged and things
were
fine. He went thru some (unknown) activities to prevent the pop-ups, but
ultimately said that he must have deleted or changed something because he
could not get any Home Page or other transactions to work on the Internet,
any longer.

Sorry for our lack of knowledge and lack of more details.
Thank you, again!
-------

"Sandi Hardmeier - MVP" wrote:

First, are you *sure* that she has actually connnected to her ISP?

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go he
http://msmvps.com/spywaresucks/archi.../14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

"BAP" wrote in message
...
System: HP Pavillion - Genuine Pentium III - 667 MH
Windows 98 ME - 4.90.3000
128 MB RAM
Norton System Works - Lavasoft Ad-Aware - Spybot Search & Destroy

A 'not so close by' friend has problems connecting to Yahoo and/or do
anything when logged on to the Internet. I am not familiar with her
specific
setup and, at the moment, this is all that I can make of it. She uses
Alltel
to dial up to the Internet, but has Yahoo to handle other activities,
such
as....mail.....URLs....,etc. She is able to log on to the Internet ,
but,
once there, nothing else happens.
A screen pops up that shows " Yahoo Messenger", and
"You are not able to log into Yahoo Messenger. Try Again".
When trying to get into the Home Page by clicking on Internet Explorer
(IE6), a display says "Cannot Find Server"
When contacted, Alltel tried to help, but was not able to and
eventually
suggested to contact HP support. HP, it appears, that, whether it can
or
not,
will charge $40 simply for talking to you and answering a couple of
questions. Other charges may be assessed for additional questions.
Yahoo, contacted by Email thru use of a mutual friend's Computer, has
not
offered any suggestions or answers.
This initial information is not clear, at least to me, but hopefully
someone
may have some answers or suggestions.
Thank you!
PAL







  #8  
Old July 27th 05, 01:38 PM
Sandi Hardmeier - MVP
external usenet poster
 
Posts: n/a
Default

Sorry Nick but I was travelling overseas between 19 and 26 July and am still
very jetlagged (and have been surviving on roughly 3 hours sleep a night
during my travels) - I'm afraid that I do have other obligations outside of
these newsgroups.

If the affected machine is not running Windows XP then LSPFIX is a perfectly
good product to try. If the machine is XP then winsockxpfix is the way to
go. More info he
http://inetexplorer.mvps.org/data/lsp_fix.htm

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go he
http://msmvps.com/spywaresucks/archi.../14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

"BAP" wrote in message
...
Sandi, more time has gone by and you, probably, have lost interest in the
problem at hand. I am sure tha all Microsoft MVP have better things to do
than trying to understand ramblings of someone that can't quite understand
or
explain all the facts surrounding the problem.
In any case, Nick did finally reply to my note, as follows:
..........
Bernie,

I do remember that Mary Ann's machine had quite a few virus/spyware
software
on her machine. I was able to clear most of it up, but I suspect some of
it
corrupted something that is not allowing her to connect to Yahoo to get
her
email. It appears she is connecting to her ISP but not to the internet
as
no web pages will come up.

I didn't install anything on the machine that would make a difference nor
did I do anything to the hosts file (that's beyond my skill).

Sorry I can't shed any more light on it. It's very difficult from a
distance to diagnose these type of problems.

Nick
...........

Hopefully, this may trigger thoughts in your mind at to what might have
occurred while Nick was busy at his Aunt's Computer. In my case, I keep
wondering about the essential files or settings required to be in place in
order to access the Web. Are there some files that might be missing and
found
to be so by searching for their presence? Or corrupted and reinstallable
in
some way?
Some time back, I installed a Firewall.....it might have been EZArmor.
Soon
thereafter, I had to uninstall it since it kept me for accessing the Web
or
maintaining my connection to it.

Again, sorry for my ignorance!

-----------------


"BAP" wrote:

Sandi, it has been several days since my first Email to the out of
towner,
Nick. Last I heard he was on vacation, Hopefully, he would be ready to
shed
some light on the problem. Incidentally, the lady with the Computer
problems
does come to visit her aunt (next door to me)occasionally and, if she
feels
up to it, will access Yahoo and the Web without any problems. As I told
earlier, I do not know the setup: Alltel dials her into the Internet and
to
see incoming Mail or get to the Web, she will have to access Yahoo. She
has
been paying $21.99 a month to Alltel since several months and getting
nowhere
with the Web.

Back in May of this year, I posted a similar question to the Group and
you
suggested to locate Hosts, rename it Hosts.old and retry. Apparently,
that
step did not work.
Just recently I ventured into Windows98ME newsgroup and found some info
in a
reply from ?Frank Saunders regarding a Post dealing with ?'Cannot Find
Server
or DNS Error Internet Explorer in Windows Me Internet', dated ?4/19/2005.
There he suggested to download and ?try LSP-Fix - a free program to
repair
damaged Winsock 2 stacks (all Windows versions)
http://www.cexx.org/lspfix.htm .
I downloaded lspfix.zip from that site and was planning to copy all to a
diskette and make that available.
Do you have any comments about this?
Could there be some settings somewhere that could be causing problems?

Thank you, again, for your time!


"Sandi Hardmeier - MVP" wrote:

Awww cripes... I don't suppose you can speak to this out of town nephew
could you?

I'm wondering if he's messed around with the HOSTS file or installed
some
sort of anti ad software.

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go he
http://msmvps.com/spywaresucks/archi.../14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

"BAP" wrote in message
...
Thank you, Sandi for your interest!
Early on, I did ask if she was sure that she had actually dialed up
successfully to the Internet. Her answer was that all was in place.
By
that,
I presume she had view of various options she had been familiar with
when
things worked well.
As to your question if she was sure to be connected to the ISP, I am
not
sure, in the case of Alltel or Yahoo, which of the two is the real
ISP.
From
what I currently know, she cannot connect to Yahoo or any site on the
Internet. I will have to ask more specific questions to be able to
give
better answers. Hopefully, this can be done in short time. The friend
is
afflicted by various health problems and it is not always appropriate
to
insist on quick responses.

Early on, she did tell me that the connection problems started when
an
out-of-town nephew went to visit and was asked to see if he could
clear
the
constant pop-ups that drove her mad, whenever she was logged and
things
were
fine. He went thru some (unknown) activities to prevent the pop-ups,
but
ultimately said that he must have deleted or changed something
because he
could not get any Home Page or other transactions to work on the
Internet,
any longer.

Sorry for our lack of knowledge and lack of more details.
Thank you, again!
-------

"Sandi Hardmeier - MVP" wrote:

First, are you *sure* that she has actually connnected to her ISP?

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go he
http://msmvps.com/spywaresucks/archi.../14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

"BAP" wrote in message
...
System: HP Pavillion - Genuine Pentium III - 667 MH
Windows 98 ME - 4.90.3000
128 MB RAM
Norton System Works - Lavasoft Ad-Aware - Spybot Search & Destroy

A 'not so close by' friend has problems connecting to Yahoo and/or
do
anything when logged on to the Internet. I am not familiar with
her
specific
setup and, at the moment, this is all that I can make of it. She
uses
Alltel
to dial up to the Internet, but has Yahoo to handle other
activities,
such
as....mail.....URLs....,etc. She is able to log on to the Internet
,
but,
once there, nothing else happens.
A screen pops up that shows " Yahoo Messenger", and
"You are not able to log into Yahoo Messenger. Try Again".
When trying to get into the Home Page by clicking on Internet
Explorer
(IE6), a display says "Cannot Find Server"
When contacted, Alltel tried to help, but was not able to and
eventually
suggested to contact HP support. HP, it appears, that, whether it
can
or
not,
will charge $40 simply for talking to you and answering a couple
of
questions. Other charges may be assessed for additional questions.
Yahoo, contacted by Email thru use of a mutual friend's Computer,
has
not
offered any suggestions or answers.
This initial information is not clear, at least to me, but
hopefully
someone
may have some answers or suggestions.
Thank you!
PAL









  #9  
Old July 30th 05, 12:53 PM
BAP
external usenet poster
 
Posts: n/a
Default


I fully understand your commitments, Sandi, and do wish that your
excursions are more enjoyable than
the sessions you are willing to take on to help the 'needy' computer's users.

My progress in getting clearer answers about the nagging problem has been
quite slow. I have still to get
more feedback, specifically about the use, if attempted, of LSPFIX.
According to what you are saying
and what the Article says, there might be a good chance that it might work.
Unfortunately, no feed back,
yet. I apologize for this all. Mary Ann's health problems do have priority.

As mentioned elsewhere, Mary Ann can log on to Yahoo using the Computer of
her Aunt's, who lives
next door to me. That Computer uses Net-Zero to dial up to the Internet. Her
own Computer use Alltel to
dial up. However, once on the Internet, all the activities are inoperative.

Thank you for your time, and hopefully, your patience!
Bernie
_____________


"Sandi Hardmeier - MVP" wrote:

Sorry Nick but I was travelling overseas between 19 and 26 July and am still
very jetlagged (and have been surviving on roughly 3 hours sleep a night
during my travels) - I'm afraid that I do have other obligations outside of
these newsgroups.

If the affected machine is not running Windows XP then LSPFIX is a perfectly
good product to try. If the machine is XP then winsockxpfix is the way to
go. More info he
http://inetexplorer.mvps.org/data/lsp_fix.htm

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go he
http://msmvps.com/spywaresucks/archi.../14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

"BAP" wrote in message
...
Sandi, more time has gone by and you, probably, have lost interest in the
problem at hand. I am sure tha all Microsoft MVP have better things to do
than trying to understand ramblings of someone that can't quite understand
or
explain all the facts surrounding the problem.
In any case, Nick did finally reply to my note, as follows:
..........
Bernie,

I do remember that Mary Ann's machine had quite a few virus/spyware
software
on her machine. I was able to clear most of it up, but I suspect some of
it
corrupted something that is not allowing her to connect to Yahoo to get
her
email. It appears she is connecting to her ISP but not to the internet
as
no web pages will come up.

I didn't install anything on the machine that would make a difference nor
did I do anything to the hosts file (that's beyond my skill).

Sorry I can't shed any more light on it. It's very difficult from a
distance to diagnose these type of problems.

Nick
...........

Hopefully, this may trigger thoughts in your mind at to what might have
occurred while Nick was busy at his Aunt's Computer. In my case, I keep
wondering about the essential files or settings required to be in place in
order to access the Web. Are there some files that might be missing and
found
to be so by searching for their presence? Or corrupted and reinstallable
in
some way?
Some time back, I installed a Firewall.....it might have been EZArmor.
Soon
thereafter, I had to uninstall it since it kept me for accessing the Web
or
maintaining my connection to it.

Again, sorry for my ignorance!

-----------------


"BAP" wrote:

Sandi, it has been several days since my first Email to the out of
towner,
Nick. Last I heard he was on vacation, Hopefully, he would be ready to
shed
some light on the problem. Incidentally, the lady with the Computer
problems
does come to visit her aunt (next door to me)occasionally and, if she
feels
up to it, will access Yahoo and the Web without any problems. As I told
earlier, I do not know the setup: Alltel dials her into the Internet and
to
see incoming Mail or get to the Web, she will have to access Yahoo. She
has
been paying $21.99 a month to Alltel since several months and getting
nowhere
with the Web.

Back in May of this year, I posted a similar question to the Group and
you
suggested to locate Hosts, rename it Hosts.old and retry. Apparently,
that
step did not work.
Just recently I ventured into Windows98ME newsgroup and found some info
in a
reply from ?Frank Saunders regarding a Post dealing with ?'Cannot Find
Server
or DNS Error Internet Explorer in Windows Me Internet', dated ?4/19/2005.
There he suggested to download and ?try LSP-Fix - a free program to
repair
damaged Winsock 2 stacks (all Windows versions)
http://www.cexx.org/lspfix.htm .
I downloaded lspfix.zip from that site and was planning to copy all to a
diskette and make that available.
Do you have any comments about this?
Could there be some settings somewhere that could be causing problems?

Thank you, again, for your time!


"Sandi Hardmeier - MVP" wrote:

Awww cripes... I don't suppose you can speak to this out of town nephew
could you?

I'm wondering if he's messed around with the HOSTS file or installed
some
sort of anti ad software.

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go he
http://msmvps.com/spywaresucks/archi.../14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

"BAP" wrote in message
...
Thank you, Sandi for your interest!
Early on, I did ask if she was sure that she had actually dialed up
successfully to the Internet. Her answer was that all was in place.
By
that,
I presume she had view of various options she had been familiar with
when
things worked well.
As to your question if she was sure to be connected to the ISP, I am
not
sure, in the case of Alltel or Yahoo, which of the two is the real
ISP.
From
what I currently know, she cannot connect to Yahoo or any site on the
Internet. I will have to ask more specific questions to be able to
give
better answers. Hopefully, this can be done in short time. The friend
is
afflicted by various health problems and it is not always appropriate
to
insist on quick responses.

Early on, she did tell me that the connection problems started when
an
out-of-town nephew went to visit and was asked to see if he could
clear
the
constant pop-ups that drove her mad, whenever she was logged and
things
were
fine. He went thru some (unknown) activities to prevent the pop-ups,
but
ultimately said that he must have deleted or changed something
because he
could not get any Home Page or other transactions to work on the
Internet,
any longer.

Sorry for our lack of knowledge and lack of more details.
Thank you, again!
-------

"Sandi Hardmeier - MVP" wrote:

First, are you *sure* that she has actually connnected to her ISP?

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go he
http://msmvps.com/spywaresucks/archi.../14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

"BAP" wrote in message
...
System: HP Pavillion - Genuine Pentium III - 667 MH
Windows 98 ME - 4.90.3000
128 MB RAM
Norton System Works - Lavasoft Ad-Aware - Spybot Search & Destroy

A 'not so close by' friend has problems connecting to Yahoo and/or
do
anything when logged on to the Internet. I am not familiar with
her
specific
setup and, at the moment, this is all that I can make of it. She
uses
Alltel
to dial up to the Internet, but has Yahoo to handle other
activities,
such
as....mail.....URLs....,etc. She is able to log on to the Internet
,
but,
once there, nothing else happens.
A screen pops up that shows " Yahoo Messenger", and
"You are not able to log into Yahoo Messenger. Try Again".
When trying to get into the Home Page by clicking on Internet
Explorer
(IE6), a display says "Cannot Find Server"
When contacted, Alltel tried to help, but was not able to and
eventually
suggested to contact HP support. HP, it appears, that, whether it
can
or
not,
will charge $40 simply for talking to you and answering a couple
of
questions. Other charges may be assessed for additional questions.
Yahoo, contacted by Email thru use of a mutual friend's Computer,
has
not
offered any suggestions or answers.
This initial information is not clear, at least to me, but
hopefully
someone
may have some answers or suggestions.
Thank you!
PAL










  #10  
Old August 2nd 05, 02:47 PM
Sandi Hardmeier - MVP
external usenet poster
 
Posts: n/a
Default

Hi Bernie

I can't recall a single instance of problems being caused by LSPFIX (except
for users of Windows 95 with a very old version of winsock). I'd say give
it a go.

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go he
http://msmvps.com/spywaresucks/archi.../14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

"BAP" wrote in message
...

I fully understand your commitments, Sandi, and do wish that your
excursions are more enjoyable than
the sessions you are willing to take on to help the 'needy' computer's
users.

My progress in getting clearer answers about the nagging problem has been
quite slow. I have still to get
more feedback, specifically about the use, if attempted, of LSPFIX.
According to what you are saying
and what the Article says, there might be a good chance that it might
work.
Unfortunately, no feed back,
yet. I apologize for this all. Mary Ann's health problems do have
priority.

As mentioned elsewhere, Mary Ann can log on to Yahoo using the Computer of
her Aunt's, who lives
next door to me. That Computer uses Net-Zero to dial up to the Internet.
Her
own Computer use Alltel to
dial up. However, once on the Internet, all the activities are
inoperative.

Thank you for your time, and hopefully, your patience!
Bernie
_____________


"Sandi Hardmeier - MVP" wrote:

Sorry Nick but I was travelling overseas between 19 and 26 July and am
still
very jetlagged (and have been surviving on roughly 3 hours sleep a night
during my travels) - I'm afraid that I do have other obligations outside
of
these newsgroups.

If the affected machine is not running Windows XP then LSPFIX is a
perfectly
good product to try. If the machine is XP then winsockxpfix is the way to
go. More info he
http://inetexplorer.mvps.org/data/lsp_fix.htm

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go he
http://msmvps.com/spywaresucks/archi.../14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

"BAP" wrote in message
...
Sandi, more time has gone by and you, probably, have lost interest in
the
problem at hand. I am sure tha all Microsoft MVP have better things to
do
than trying to understand ramblings of someone that can't quite
understand
or
explain all the facts surrounding the problem.
In any case, Nick did finally reply to my note, as follows:
..........
Bernie,

I do remember that Mary Ann's machine had quite a few virus/spyware
software
on her machine. I was able to clear most of it up, but I suspect some
of
it
corrupted something that is not allowing her to connect to Yahoo to get
her
email. It appears she is connecting to her ISP but not to the
internet
as
no web pages will come up.

I didn't install anything on the machine that would make a difference
nor
did I do anything to the hosts file (that's beyond my skill).

Sorry I can't shed any more light on it. It's very difficult from a
distance to diagnose these type of problems.

Nick
...........

Hopefully, this may trigger thoughts in your mind at to what might have
occurred while Nick was busy at his Aunt's Computer. In my case, I keep
wondering about the essential files or settings required to be in place
in
order to access the Web. Are there some files that might be missing and
found
to be so by searching for their presence? Or corrupted and
reinstallable
in
some way?
Some time back, I installed a Firewall.....it might have been EZArmor.
Soon
thereafter, I had to uninstall it since it kept me for accessing the
Web
or
maintaining my connection to it.

Again, sorry for my ignorance!

-----------------


"BAP" wrote:

Sandi, it has been several days since my first Email to the out of
towner,
Nick. Last I heard he was on vacation, Hopefully, he would be ready to
shed
some light on the problem. Incidentally, the lady with the Computer
problems
does come to visit her aunt (next door to me)occasionally and, if she
feels
up to it, will access Yahoo and the Web without any problems. As I
told
earlier, I do not know the setup: Alltel dials her into the Internet
and
to
see incoming Mail or get to the Web, she will have to access Yahoo.
She
has
been paying $21.99 a month to Alltel since several months and getting
nowhere
with the Web.

Back in May of this year, I posted a similar question to the Group and
you
suggested to locate Hosts, rename it Hosts.old and retry. Apparently,
that
step did not work.
Just recently I ventured into Windows98ME newsgroup and found some
info
in a
reply from ?Frank Saunders regarding a Post dealing with ?'Cannot Find
Server
or DNS Error Internet Explorer in Windows Me Internet', dated
?4/19/2005.
There he suggested to download and ?try LSP-Fix - a free program to
repair
damaged Winsock 2 stacks (all Windows versions)
http://www.cexx.org/lspfix.htm .
I downloaded lspfix.zip from that site and was planning to copy all to
a
diskette and make that available.
Do you have any comments about this?
Could there be some settings somewhere that could be causing problems?

Thank you, again, for your time!


"Sandi Hardmeier - MVP" wrote:

Awww cripes... I don't suppose you can speak to this out of town
nephew
could you?

I'm wondering if he's messed around with the HOSTS file or installed
some
sort of anti ad software.

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go he
http://msmvps.com/spywaresucks/archi.../14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

"BAP" wrote in message
...
Thank you, Sandi for your interest!
Early on, I did ask if she was sure that she had actually dialed
up
successfully to the Internet. Her answer was that all was in
place.
By
that,
I presume she had view of various options she had been familiar
with
when
things worked well.
As to your question if she was sure to be connected to the ISP, I
am
not
sure, in the case of Alltel or Yahoo, which of the two is the real
ISP.
From
what I currently know, she cannot connect to Yahoo or any site on
the
Internet. I will have to ask more specific questions to be able to
give
better answers. Hopefully, this can be done in short time. The
friend
is
afflicted by various health problems and it is not always
appropriate
to
insist on quick responses.

Early on, she did tell me that the connection problems started
when
an
out-of-town nephew went to visit and was asked to see if he could
clear
the
constant pop-ups that drove her mad, whenever she was logged and
things
were
fine. He went thru some (unknown) activities to prevent the
pop-ups,
but
ultimately said that he must have deleted or changed something
because he
could not get any Home Page or other transactions to work on the
Internet,
any longer.

Sorry for our lack of knowledge and lack of more details.
Thank you, again!
-------

"Sandi Hardmeier - MVP" wrote:

First, are you *sure* that she has actually connnected to her
ISP?

--
__________________________________________
Sandi's Site has changed - for instructions on how to
find old URLs, go he
http://msmvps.com/spywaresucks/archi.../14/46971.aspx

Hyperlinks used to ensure advice is current
Sandi - Microsoft MVP since 1999
http://inetexplorer.mvps.org

"BAP" wrote in message
...
System: HP Pavillion - Genuine Pentium III - 667 MH
Windows 98 ME - 4.90.3000
128 MB RAM
Norton System Works - Lavasoft Ad-Aware - Spybot Search &
Destroy

A 'not so close by' friend has problems connecting to Yahoo
and/or
do
anything when logged on to the Internet. I am not familiar with
her
specific
setup and, at the moment, this is all that I can make of it.
She
uses
Alltel
to dial up to the Internet, but has Yahoo to handle other
activities,
such
as....mail.....URLs....,etc. She is able to log on to the
Internet
,
but,
once there, nothing else happens.
A screen pops up that shows " Yahoo Messenger", and
"You are not able to log into Yahoo Messenger. Try Again".
When trying to get into the Home Page by clicking on Internet
Explorer
(IE6), a display says "Cannot Find Server"
When contacted, Alltel tried to help, but was not able to and
eventually
suggested to contact HP support. HP, it appears, that, whether
it
can
or
not,
will charge $40 simply for talking to you and answering a
couple
of
questions. Other charges may be assessed for additional
questions.
Yahoo, contacted by Email thru use of a mutual friend's
Computer,
has
not
offered any suggestions or answers.
This initial information is not clear, at least to me, but
hopefully
someone
may have some answers or suggestions.
Thank you!
PAL












 




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