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You are correct - my mistake - it IS 'iexplore.exe' (not 'explorer.exe') in
my c:\progra~1\intern~2. that said, i could not open it by either double clicking the icon next to the program name or by using Run. I verified via using DOS command that you sent me -- 'C:\DIR /s /a C:\EXPLORER.EXE' that it IS located in 'C:\WINDOWS' with the exact file size as you stated .. 180,224. btw, i tried the extract commands you sent and nothing happened, as i got 'File not found' or nothing happened or 'Error: Cannot open file' .. i checked my strings very carefully each time and repeated but got the same messages. your instructions, C:\Program Files\WindowsUpdte folder tree does NOT exist on my c: drive directory. I DO have C:\Windows .. but NO C:\Windows\Windows Update Setup Files folder tree. I looked under C:\Windows and I still could not find 'ie6setup.exe' ... So... I searched my C: drive folders and I DID find 'ie6setup.exe' file in 'C:\mydown~1' .. but I could NOT open it either by double clicking the icon or via using the Run prompt. When i clicked the icon, i got an error message "Extracting file failed. It is likely caused by low memory or corrupted Cabinet file.' I checked my memory via DOS command and it appeared to be normal. I also checked the 'Properties' or the 'ie6setup.exe' file and it was '6.00.2800.1106 .. 490,608 bytes. I tried your option uninstalling IE6 by entering in the Run prompt: RUNDLL32 SETUPWBV.DLL,IE6Maintenance but the option to "Restore the previous Windows configuration" on the resultant menu that was displayed was grayed out/disabled. And I tried the IE6 repair command you sent again but nothing happened when i selected the "Repair IE Explorer" (my words, not sure exact words). When I tried 'Add a Component' I got an error message "Cannot find Windows Update Setup Files on this computer. Please choose Windows Update under your IE Tools menu to add components to IE.' Of course, I cannot do this as I cannot get an icon on desktop or launch 'ie6setup.exe' as noted above. I believe there was a 3rd option but it was grayed out/disabled. So ... it "appears" I have 'EXPLORER.EXE' and 'ie6setup.exe' files ... but I still have no desktop/icons upon re-booting Windows98. I tried replacing 'Shell=Winfile' with 'Shell=Explorer.exe' and rebooting, but still nothing. And i tried again via DOS to scanreg /restrore and selecting the last registry on the list (it always specifies 'Started' and is a date right before my problem occurred) but again no desktop/icons upon re-booting Windows98. I hope this helps you .. help me. I am trying to avoid calling and paying the $35 but will if I absolutely have to. I am currently unemployed so your online support really helps me out right now. Thank you. Terry "glee" wrote: Please make sure you are telling us the right names of the files you are referring to. There is no "explorer.exe" in the location "c:\progra~1\intern~2".....the file there would be iexplore.exe, and there may be also an "ie6setup.exe". Post back with the correct information please. The instructions given were to find "ie6setup.exe" and run it if found, choosing Minimal-Custom and selecting the items already in bold print. Did you find "ie6setup.exe" in the location "c:\progra~1\intern~2" or any of its sub-folders? You can also look for it in the C:\Program Files\WindowsUpdate folder tree, or the C:\Windows\Windows Update Setup Files folder tree......I forget which it may be in, as I usually install IE from CD rather than from a download. In fact, if you cannot find the setup file in any of those locations, you may have IE6 SP1 on a CD somewhere, as it often is included on CD's in magazines. Another option is to uninstall IE6 by pasting the following line into the Run dialog: RUNDLL32 SETUPWBV.DLL,IE6Maintenance and choosing the option to "Restore the previous Windows configuration" from the menu that appears. After that, install IE6 either from a CD or from download, assuming that this allows you to boot normally again. -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://aumha.org/alex.htm http://dts-l.org/goodpost.htm "tgregg99" wrote in message ... Gary/Glen ... here's what I've done since last communication: 1. I booted up, went to Command Prompt Only and entered 'edit c:\windows\system.ini' then changed 'Shell=Progman.exe' to 'Shell=Winfile.exe' as you suggested, then I saved and exited and re-booted. 2. This time the File Manager window was displayed with directory of folders and files. I then tried the IE6 repair command by entering the command you sent me for IE6 in the Run prompt. A pop up was displayed asking me to Repair IE or Add a Component. I tried both. When i selected Repair IE, nothing happened. When I selected Add a Component, I got an error message saying I needed to go to a Windows menu I did not see. So I rebooted again. 3. I replaced the 'Shell=Winfile.exe' back to 'Shell='Progman.exe' and rebooted. This time I noticed I did not get the subject error message and the 'Program Manager - Accessories' window was displayed (which did not display the first time i changed the shell to 'Progman.exe' earlier and rebooted). So I went to c:\progra~1\intern~2\explorer.exe and tried to launch the explorer.exe program -- i was able to double click on it, and when i did, the hourglass was displayed for a short time appearing to be processing something, but nothing happened, and i tried to launch it from the Run command promt on same window -- but again, nothing happened. when i clicked the setup file, nothing happened at all. But I checked the Properties of the 'Explorer.exe' file and it specified version 6.00.2800.1106 .. 94,208 bytes, last changed 8/11/03. I turned off the pc. So while it "appears" I have all my standard Windows programs in the c: directory on the Program Manager - Accessories window, I still have no desktop icons and no programs are launching. Thoughts? p.s. I realize you may not be able to call me, but in the event that you can, my number is 404-329-0959. I'll be leaving the library within the hour to go home. I'll check my email up until that time. And I'll check back to this thread tomorrow morning if I don't hear from you beforehand. Thanks for your continued support!!!! "glee" wrote: Thanks Gary....I am at work (on lunch right now), and can't get back to this thread for a few hours. -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://aumha.org/alex.htm http://dts-l.org/goodpost.htm "Gary S. Terhune" wrote in message ... Again, be very careful not to do anything more than run IE Repair using Winfile.exe for a Shell. Long filenames can easily be messed up. Also, if IE Repair doesn't fix the problem (after re-editing System.ini back to using Explorer.exe for a Shell) then the next step is to force-reinstall IE. You do this by again switching to Shell=Winfile.exe and then finding Setup.exe in the Internet Explorer folder (usually C:\Program Files\Internet Explorer) and running it. Choose "Add Components" (or "Minimal or Custom Installation" if that's the option that offers itself.) Then put a check mark for every item that is bolded (already installed) and continue. If you haven't previously deleted the setup files (usually in C:\Windows Updates Setup Files") then this will probably be a smooth operation. If you don't have the installation files on hand, it will be necessary to connect to the internet to download them, and that can be problematic, depending on your system. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "tgregg99" wrote in message news Gary, I'm at the library and about to leave for home, where I'll follow your recommendation. I won't give up. I'm very methodical, and I take great care in following the procedures (i'm a project manager and technical writer :-) .. anyways, I'll follow up with you later this afternoon with my results. Thanks!!! Terry "Gary S. Terhune" wrote: Try Shell=Winfile.exe, as suggested. And don't give up. We're giving you answers step-by-step, and when one thing doesn't work, that tends to provide hints as to what to do next. IOW, just because some suggestion doesn't bear immediate fruit, doesn't mean it didn't need to be done. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "tgregg99" wrote in message ... Gary, I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but upon re-booting, the following error was displayed: 'Error loading Program.exe. You must reinstall Windows.' so, what can i do now? Thanks!!! Terry "Gary S. Terhune" wrote: As explained in the references Glen gave you earlier, you use the Command Prompt Only boot to edit System.ini and change the "Shell=Explorer.exe" line to: Shell=Progman.exe Then restart and you will possibly be able to boot to Windows without having to load Explorer.exe. From there, you run the IE Repair or reinstall IE as needed. If Shell=progman.exe doesn't work, try Shell=Winfile.exe. But be very careful when using these modes, and only use them to perform these limited tasks, as they can mess up the file system if you do certain things, particularly Copy/Paste/Move operations. When the IE Repair or reinstallation are completed, re-edit System.ini to restore normal Shell to Explorer.exe. -- Gary S. Terhune MS MVP Shell/User http://www.grystmill.com/articles/cleanboot.htm http://www.grystmill.com/articles/security.htm "tgregg99" wrote in message ... Glen, Thanks. I had no luck by trying to restore the most recent registry backups -- i tried every one listed, which went back a coupe days before my problem -- still, this didn't work. I'm confused about ... Following that, use the info mentioned in the link I gave you to reinstall IE, but instead of progman.exe, use winfile.exe. .. the IE repair tool instructions assumed i could click Start .. Run .... but I can't. so I can only get to a command prompt and use DOS .... so how do i reinstall IE from the DOS command prompt? Thanks .. looking forward to your answer!!!!!!!!!!!!!1 Terry "glee" wrote: Each time you use a different .cab file backup in scanreg /restore, you are replacing the Registry with the one using that dat, and "going back" to that date as far as the Registry is concerned. So, if none of the restores helped the problem, you should go back and restore the most recent backup prior to when you began the restoring experiment (Of course, if you onlty went back a couple of days, there should not be much difference other than the entries for the updates you did). Following that, use the info mentioned in the link I gave you to reinstall IE, but instead of progman.exe, use winfile.exe. Post back with your results. -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://dts-l.org/goodpost.htm "tgregg99" wrote in message ... Glee ... I tried using DOS command 'scanreg /restore' and selecting the backup (rb###.cab files) -- i tried each one, rebooting each time, but that didn't work. I also used the DOS command to 'edit the c:\windows\system.ini' file and replaced 'explorer.exe' with 'progman.exe' where you told me, then saved and rebooted, then got an error that 'progman.exe could not be found, must reinstall windows' or something to that effect. One other thing i forgot to mention. I downloaded Windows updates to my pc, the night before my Windows crashed. One or two of the updates were for IE6. Any other suggestions? Thank you for helping me with this!!!! Terry "glee" wrote: Before trying the procedure mentioned in my first reply, you may want to try this first: Boot to DOS Mode by accessing the boot menu at startup and selecting Command Prompt Only (you get to the boot menu the same way you get to it when you selected Safe Mode). At the DOS Prompt, type: scanreg /restore and press Enter. Select one of the backups (rb###.cab files) dated JUST prior to when the problem occurred. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "glee" wrote in message ... Follow the procedures he Recovering From a Failed Internet Explorer Upgrade in Windows 98: http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html or http://tinyurl.com/r5ba Especially this section at the end: "If you still have boot problems after you reboot, you should use the command prompt to edit the c:\windows\system.ini file. On the command line type edit c:\windows\system.ini. "Once it is open, change the line shell=explorer.exe to shell=progman.exe. What you are doing here is changing the default shell (that is having problems) from the Windows Explorer to the old Windows Program Manager shell. "Reboot Windows. It should now successfully boot with no errors into an empty Program Manager shell. Use the File | Run | Browse drop down menu selection to browse to c:\program files\internet explorer and launch ie5setup.exe or ie6setup.exe (depending on what is there). Do a custom install and check all the Bold faced options. When the setup program alerts you that these files are already installed, tell it to reinstall all of the files. "When the Internet Explorer Setup program is done and reboots, hit the F8 key to bring up a Boot Menu. Choose Command Prompt and boot to the command prompt. Once there, type edit c:\windows\system.ini and, once it is open, change the line shell=progman.exe back to shell=explorer.exe. Save and exit the file. You have now set the shell back to the original value." -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.org/goodpost.htm "tgregg99" wrote in message news Can someone please help me resolve my problem? Upon starting MS Windows 98, I see the MS Windows screen then it appears to start loading programs as usual, then i get the above ERROR message. I then restarted via SAFE mode, but there were no desktop icons. Upon checking Program Manager, I only see 'Runapp' and no other programs listed. I checked my memory via DOS prompt, and everything looks normal (but I really am not a DOS user, so I'm limited in my ability to use DOS commands). I restarted again and tried step by step confirmation, but again, I only get the above ERROR message. I don't have the CD - or - the diskettes for loading MS Windows 98. Is there a way to restore my MS Windows 98 otherwise? I appreciate your time and help very much .. thank you!!! Terry |
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I still feel the likely fix is to reinstall IE6 over itself, but you cannot get the
setup file you have on the hard drive to load, and you cannot get online to download it. I suggest you find someone who has a copy of IE6 SP1 on a CD, and follow the over-install instructions I gave you, running the setup on the CD. Many CDs found in computer magazines have IE6 SP1 in a folder on the disc. In fact, many free AOL discs have a hidden sub-folder with IE6 installer in it....often in a "\Browsers\Msie" folder. You must make sure that "Show all files" is enabled in Windows Explorer, and bypass the autorun routine of the AOL CD : Click Start Settings Folder Options View tab, and click to enable "Show All Files" and click OK. Hold down the SHIFT key on the keyboard while inserting a recent AOL disc, to bypass autorun. Then open Windows Explorer and look for the folder with IE6 setup files. -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://aumha.org/alex.htm http://dts-l.org/goodpost.htm "tgregg99" wrote in message ... You are correct - my mistake - it IS 'iexplore.exe' (not 'explorer.exe') in my c:\progra~1\intern~2. that said, i could not open it by either double clicking the icon next to the program name or by using Run. I verified via using DOS command that you sent me -- 'C:\DIR /s /a C:\EXPLORER.EXE' that it IS located in 'C:\WINDOWS' with the exact file size as you stated .. 180,224. btw, i tried the extract commands you sent and nothing happened, as i got 'File not found' or nothing happened or 'Error: Cannot open file' .. i checked my strings very carefully each time and repeated but got the same messages. your instructions, C:\Program Files\WindowsUpdte folder tree does NOT exist on my c: drive directory. I DO have C:\Windows .. but NO C:\Windows\Windows Update Setup Files folder tree. I looked under C:\Windows and I still could not find 'ie6setup.exe' ... So... I searched my C: drive folders and I DID find 'ie6setup.exe' file in 'C:\mydown~1' .. but I could NOT open it either by double clicking the icon or via using the Run prompt. When i clicked the icon, i got an error message "Extracting file failed. It is likely caused by low memory or corrupted Cabinet file.' I checked my memory via DOS command and it appeared to be normal. I also checked the 'Properties' or the 'ie6setup.exe' file and it was '6.00.2800.1106 .. 490,608 bytes. I tried your option uninstalling IE6 by entering in the Run prompt: RUNDLL32 SETUPWBV.DLL,IE6Maintenance but the option to "Restore the previous Windows configuration" on the resultant menu that was displayed was grayed out/disabled. And I tried the IE6 repair command you sent again but nothing happened when i selected the "Repair IE Explorer" (my words, not sure exact words). When I tried 'Add a Component' I got an error message "Cannot find Windows Update Setup Files on this computer. Please choose Windows Update under your IE Tools menu to add components to IE.' Of course, I cannot do this as I cannot get an icon on desktop or launch 'ie6setup.exe' as noted above. I believe there was a 3rd option but it was grayed out/disabled. So ... it "appears" I have 'EXPLORER.EXE' and 'ie6setup.exe' files ... but I still have no desktop/icons upon re-booting Windows98. I tried replacing 'Shell=Winfile' with 'Shell=Explorer.exe' and rebooting, but still nothing. And i tried again via DOS to scanreg /restrore and selecting the last registry on the list (it always specifies 'Started' and is a date right before my problem occurred) but again no desktop/icons upon re-booting Windows98. I hope this helps you .. help me. I am trying to avoid calling and paying the $35 but will if I absolutely have to. I am currently unemployed so your online support really helps me out right now. Thank you. Terry "glee" wrote: Please make sure you are telling us the right names of the files you are referring to. There is no "explorer.exe" in the location "c:\progra~1\intern~2".....the file there would be iexplore.exe, and there may be also an "ie6setup.exe". Post back with the correct information please. The instructions given were to find "ie6setup.exe" and run it if found, choosing Minimal-Custom and selecting the items already in bold print. Did you find "ie6setup.exe" in the location "c:\progra~1\intern~2" or any of its sub-folders? You can also look for it in the C:\Program Files\WindowsUpdate folder tree, or the C:\Windows\Windows Update Setup Files folder tree......I forget which it may be in, as I usually install IE from CD rather than from a download. In fact, if you cannot find the setup file in any of those locations, you may have IE6 SP1 on a CD somewhere, as it often is included on CD's in magazines. Another option is to uninstall IE6 by pasting the following line into the Run dialog: RUNDLL32 SETUPWBV.DLL,IE6Maintenance and choosing the option to "Restore the previous Windows configuration" from the menu that appears. After that, install IE6 either from a CD or from download, assuming that this allows you to boot normally again. -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://aumha.org/alex.htm http://dts-l.org/goodpost.htm |
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This one is an uninstall of IE (to revert to an earlier version)...
Explorer & IE are basically one & the same. Therefore, may as well try this write-up, originally from a Gateway WEB site, which is a temporary reversion to an earlier version of IE... ONE THING: Do nothing more than stated here using Winfile, because, if you move a file with it, you will lose that file's LFN (Long File Name) in the destination. Desktop Icons and Taskbar Are Missing Affected Products: Software, System CDs Affected Operating Systems: Windows® 98 , Windows® 98 SE, Windows® Me ISSUE: After starting Microsoft® Windows® 98 or Windows Me, the taskbar is missing and there are no icons. When starting Windows, the taskbar may flash on for a brief second and then disappear. The only display visible is the background wallpaper and the mouse cursor. Pressing CTRL+ALT+DELETE brings up the Close Program dialog box, but selecting End Task on the items on the list may not have an effect. When the computer is started into Safe mode, the issue still occurs. Running Scanreg /Restore does not resolve the issue. There have been several reports that the issue occurred when restarting the computer after receiving a dialog box that displays "Virus/spyware found. Do you wish to remove?" or "Do you want to install Spyware Monitor?" The dialog box only has Yes or No selections, and selecting either can cause the issue. There is no X to close the dialog box, however pressing CTRL+ALT+DELETE to bring up the Close Program dialog box lists a "Remove found spyware?" entry, which can be end tasked. (1) Press CTRL+ALT+DELETE, & click Shut Down. (2) After the computer has been shut down, turn on the computer. Hold CTRL as you boot for the Startup Menu, or begin pressing the F8 key in one-second intervals. If you complete this step successfully, the Microsoft Windows Startup Menu is displayed. If no menu is displayed and Windows starts up normally, repeat this step. (3) At the Microsoft Windows Startup Menu, use the ARROW keys to select "Command Prompt Only", and then press the ENTER key. (4) At the command prompt, type: EDIT C:\Windows\System.ini Press ENTER. (5) In the C:\Windows\SYSTEM.INI file, locate the line of text under the [boot] section that lists "Shell=Explorer.exe". This is typically the third line in the file. (6) Edit the "Shell=Explorer.exe" line by deleting the "Explorer.exe" text and replacing it with "Winfile.exe". The line should list the following: Shell=Winfile.exe (7) To save the changes... (a) Press the ALT+F+X keys separately. A "Save File" requestor appears. (b) Press ENTER to save the changes and return to the command prompt. (TAB navigates the buttons of the requestor.) (8) At the command prompt, restart the computer by pressing the CTRL+ALT+DELETE keys. Once Windows has restarted, it starts into the Windows File Manager (Winfile.exe). (9) In the File Manager window, double-click "progra~1" in the left hand window to open the Program Files folder. (10) Double-click "intern~1" in the left hand window to open the Internet Explorer folder. (11) Double-click "setup" in the left hand window to open the Setup folder. (12) In the File Manager window, double-click "Setup.exe" in the right hand window to launch Internet Explorer setup. NOTE: If the setup folder is not available, Internet Explorer has not been updated and a previous version of Internet Explorer cannot be restored. You cannot use this method. Close "Winfile", shut down, & post back, or try the URL at the very bottom of this post, which is an over-install of IE. (13) In the Internet Explorer 6 and Internet Tools Setup window, click OK. (14) In the Setup Message dialog box, click Yes to restore the previous version of Internet Explorer. (15) Internet Explorer setup removes components. (16) In the Internet Explorer 6 and Internet Tools - Restart Windows dialog box, click Restart Windows. When the computer is restarting, hold CTRL for the Startup Menu, or begin pressing the F8 key in one-second intervals. If you complete this step successfully, the Microsoft Windows Startup Menu is displayed. If no menu is displayed and Windows starts up normally, repeat this step. (17) At the Microsoft Windows Startup Menu, use the ARROW keys to select Command prompt only, and then press ENTER. (18) At the command prompt, type: EDIT C:\Windows\System.ini Press ENTER. (19) In the C:\Windows\SYSTEM.INI file, locate the line of text under the [boot] section that lists "Shell=Winfile.exe". This is typically the third line in the file. (20) Edit the "Shell=Winfile.exe" line by deleting the "Winfile.exe" text and replacing it with "Explorer.exe". The line should list the following: Shell=Explorer.exe (21) To save the changes... (a) Press the ALT+F+X keys separately. A "Save File" requestor appears. (b) Press ENTER to save the changes and return to the command prompt. (TAB navigates the buttons of the requestor.) (22) At the command prompt, restart the computer by pressing the CTRL+ALT+DELETE keys (23) Windows starts to a blue screen, but will still be accessing the hard drive for a period of time. When finished, Windows is on the desktop with icons, but an older version of Internet Explorer is installed. You should update your antivirus software, and then perform Windows Update to install a new version of Internet Explorer again. ....snip http://support.microsoft.com/default.aspx?scid=kb;[LN];249191 Blank Desktop or Illegal Operations Error Message After You Install Internet Explorer. This is a temporary reversion to an earlier IE, IF that option is present. http://support.microsoft.com/?kbid=293174 Over-Install IE in Progman. This is an over-install of IE. I have a detailed write-up for it, if you want. -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR "tgregg99" wrote in message ... | You are correct - my mistake - it IS 'iexplore.exe' (not 'explorer.exe') in | my c:\progra~1\intern~2. that said, i could not open it by either double | clicking the icon next to the program name or by using Run. | | I verified via using DOS command that you sent me -- 'C:\DIR /s /a | C:\EXPLORER.EXE' that it IS located in 'C:\WINDOWS' with the exact file size | as you stated .. 180,224. btw, i tried the extract commands you sent and | nothing happened, as i got 'File not found' or nothing happened or 'Error: | Cannot open file' .. i checked my strings very carefully each time and | repeated but got the same messages. | | your instructions, C:\Program Files\WindowsUpdte folder tree does NOT | exist on my c: drive directory. I DO have C:\Windows .. but NO | C:\Windows\Windows Update Setup Files folder tree. | I looked under C:\Windows and I still could not find 'ie6setup.exe' .... | So... I searched my C: drive folders and I DID find 'ie6setup.exe' file in | 'C:\mydown~1' .. but I could NOT open it either by double clicking the icon | or via using the Run prompt. When i clicked the icon, i got an error message | "Extracting file failed. It is likely caused by low memory or corrupted | Cabinet file.' I checked my memory via DOS command and it appeared to be | normal. I also checked the 'Properties' or the 'ie6setup.exe' file and it | was '6.00.2800.1106 .. 490,608 bytes. | | I tried your option uninstalling IE6 by entering in the Run prompt: | RUNDLL32 SETUPWBV.DLL,IE6Maintenance but the option to "Restore the previous | Windows configuration" on the resultant menu that was displayed was grayed | out/disabled. | | And I tried the IE6 repair command you sent again but nothing happened when | i selected the "Repair IE Explorer" (my words, not sure exact words). When I | tried 'Add a Component' I got an error message "Cannot find Windows Update | Setup Files on this computer. Please choose Windows Update under your IE | Tools menu to add components to IE.' Of course, I cannot do this as I cannot | get an icon on desktop or launch 'ie6setup.exe' as noted above. I believe | there was a 3rd option but it was grayed out/disabled. | | So ... it "appears" I have 'EXPLORER.EXE' and 'ie6setup.exe' files ... but I | still have no desktop/icons upon re-booting Windows98. I tried replacing | 'Shell=Winfile' with 'Shell=Explorer.exe' and rebooting, but still nothing. | And i tried again via DOS to scanreg /restrore and selecting the last | registry on the list (it always specifies 'Started' and is a date right | before my problem occurred) but again no desktop/icons upon re-booting | Windows98. | | I hope this helps you .. help me. I am trying to avoid calling and paying | the $35 but will if I absolutely have to. I am currently unemployed so your | online support really helps me out right now. Thank you. | | Terry | | "glee" wrote: | | Please make sure you are telling us the right names of the files you are referring | to. There is no "explorer.exe" in the location "c:\progra~1\intern~2".....the file | there would be iexplore.exe, and there may be also an "ie6setup.exe". Post back | with the correct information please. | | The instructions given were to find "ie6setup.exe" and run it if found, choosing | Minimal-Custom and selecting the items already in bold print. Did you find | "ie6setup.exe" in the location "c:\progra~1\intern~2" or any of its sub-folders? | You can also look for it in the C:\Program Files\WindowsUpdate folder tree, or the | C:\Windows\Windows Update Setup Files folder tree......I forget which it may be in, | as I usually install IE from CD rather than from a download. In fact, if you cannot | find the setup file in any of those locations, you may have IE6 SP1 on a CD | somewhere, as it often is included on CD's in magazines. | | Another option is to uninstall IE6 by pasting the following line into the Run | dialog: | RUNDLL32 SETUPWBV.DLL,IE6Maintenance | and choosing the option to "Restore the previous Windows configuration" from the | menu that appears. After that, install IE6 either from a CD or from download, | assuming that this allows you to boot normally again. | -- | Glen Ventura, MS MVP Shell/User, A+ | ~ In memory of our friend, MVP Alex Nichol ~ | http://aumha.org/alex.htm | http://dts-l.org/goodpost.htm | | | "tgregg99" wrote in message | ... | Gary/Glen ... here's what I've done since last communication: | | 1. I booted up, went to Command Prompt Only and entered 'edit | c:\windows\system.ini' then changed 'Shell=Progman.exe' to | 'Shell=Winfile.exe' as you suggested, then I saved and exited and re-booted. | | 2. This time the File Manager window was displayed with directory of | folders and files. I then tried the IE6 repair command by entering the | command you sent me for IE6 in the Run prompt. A pop up was displayed asking | me to Repair IE or Add a Component. I tried both. When i selected Repair | IE, nothing happened. When I selected Add a Component, I got an error | message saying I needed to go to a Windows menu I did not see. So I rebooted | again. | | 3. I replaced the 'Shell=Winfile.exe' back to 'Shell='Progman.exe' and | rebooted. This time I noticed I did not get the subject error message and | the 'Program Manager - Accessories' window was displayed (which did not | display the first time i changed the shell to 'Progman.exe' earlier and | rebooted). So I went to c:\progra~1\intern~2\explorer.exe and tried to | launch the explorer.exe program -- i was able to double click on it, and when | i did, the hourglass was displayed for a short time appearing to be | processing something, but nothing happened, and i tried to launch it from the | Run command promt on same window -- but again, nothing happened. when i | clicked the setup file, nothing happened at all. But I checked the | Properties of the 'Explorer.exe' file and it specified version 6.00.2800.1106 | .. 94,208 bytes, last changed 8/11/03. I turned off the pc. | | So while it "appears" I have all my standard Windows programs in the c: | directory on the Program Manager - Accessories window, I still have no | desktop icons and no programs are launching. | | Thoughts? | | p.s. I realize you may not be able to call me, but in the event that you | can, my number is 404-329-0959. I'll be leaving the library within the hour | to go home. I'll check my email up until that time. And I'll check back to | this thread tomorrow morning if I don't hear from you beforehand. | | Thanks for your continued support!!!! | | | "glee" wrote: | | Thanks Gary....I am at work (on lunch right now), and can't get back to this | thread | for a few hours. | -- | Glen Ventura, MS MVP Shell/User, A+ | ~ In memory of our friend, MVP Alex Nichol ~ | http://aumha.org/alex.htm | http://dts-l.org/goodpost.htm | | "Gary S. Terhune" wrote in message | ... | Again, be very careful not to do anything more than run IE Repair using | Winfile.exe for a Shell. Long filenames can easily be messed up. Also, | if IE Repair doesn't fix the problem (after re-editing System.ini back | to using Explorer.exe for a Shell) then the next step is to | force-reinstall IE. You do this by again switching to Shell=Winfile.exe | and then finding Setup.exe in the Internet Explorer folder (usually | C:\Program Files\Internet Explorer) and running it. Choose "Add | Components" (or "Minimal or Custom Installation" if that's the option | that offers itself.) Then put a check mark for every item that is bolded | (already installed) and continue. If you haven't previously deleted the | setup files (usually in C:\Windows Updates Setup Files") then this will | probably be a smooth operation. If you don't have the installation files | on hand, it will be necessary to connect to the internet to download | them, and that can be problematic, depending on your system. | | -- | Gary S. Terhune | MS MVP Shell/User | http://www.grystmill.com/articles/cleanboot.htm | http://www.grystmill.com/articles/security.htm | | "tgregg99" wrote in message | news | Gary, | | I'm at the library and about to leave for home, where I'll follow your | recommendation. I won't give up. I'm very methodical, and I take | great care | in following the procedures (i'm a project manager and technical | writer :-) | .. anyways, I'll follow up with you later this afternoon with my | results. | | Thanks!!! | Terry | | | "Gary S. Terhune" wrote: | | Try Shell=Winfile.exe, as suggested. | | And don't give up. We're giving you answers step-by-step, and when | one | thing doesn't work, that tends to provide hints as to what to do | next. | IOW, just because some suggestion doesn't bear immediate fruit, | doesn't | mean it didn't need to be done. | | -- | Gary S. Terhune | MS MVP Shell/User | http://www.grystmill.com/articles/cleanboot.htm | http://www.grystmill.com/articles/security.htm | | "tgregg99" wrote in message | ... | Gary, | | I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but upon | re-booting, the following error was displayed: | | 'Error loading Program.exe. You must reinstall Windows.' | | so, what can i do now? | | Thanks!!! | Terry | | | "Gary S. Terhune" wrote: | | As explained in the references Glen gave you earlier, you use | the | Command Prompt Only boot to edit System.ini and change the | "Shell=Explorer.exe" line to: | | Shell=Progman.exe | | Then restart and you will possibly be able to boot to Windows | without | having to load Explorer.exe. From there, you run the IE Repair | or | reinstall IE as needed. If Shell=progman.exe doesn't work, try | Shell=Winfile.exe. But be very careful when using these modes, | and | only | use them to perform these limited tasks, as they can mess up the | file | system if you do certain things, particularly Copy/Paste/Move | operations. When the IE Repair or reinstallation are completed, | re-edit | System.ini to restore normal Shell to Explorer.exe. | | -- | Gary S. Terhune | MS MVP Shell/User | http://www.grystmill.com/articles/cleanboot.htm | http://www.grystmill.com/articles/security.htm | | "tgregg99" wrote in message | ... | Glen, | | Thanks. I had no luck by trying to restore the most recent | registry | backups | -- i tried every one listed, which went back a coupe days | before | my | problem | -- still, this didn't work. | | I'm confused about ... | | Following that, use the info mentioned in the link I gave | you to | reinstall IE, but | instead of progman.exe, use winfile.exe. | | .. the IE repair tool instructions assumed i could click | Start .. | Run | .... | but I can't. so I can only get to a command prompt and use | DOS | .... so | how do | i reinstall IE from the DOS command prompt? | | Thanks .. looking forward to your answer!!!!!!!!!!!!!1 | Terry | | "glee" wrote: | | Each time you use a different .cab file backup in scanreg | /restore, | you are | replacing the Registry with the one using that dat, and | "going | back" | to that date as | far as the Registry is concerned. So, if none of the | restores | helped the problem, | you should go back and restore the most recent backup prior | to | when | you began the | restoring experiment (Of course, if you onlty went back a | couple | of | days, there | should not be much difference other than the entries for the | updates | you did). | | Following that, use the info mentioned in the link I gave | you to | reinstall IE, but | instead of progman.exe, use winfile.exe. | | Post back with your results. | -- | Glen Ventura, MS MVP Shell/User, A+ | ~ In memory of our friend, MVP Alex Nichol ~ | | http://dts-l.org/goodpost.htm | | | "tgregg99" wrote in | message | ... | Glee ... | | I tried using DOS command 'scanreg /restore' and selecting | the | backup | (rb###.cab files) -- i tried each one, rebooting each | time, | but | that didn't | work. I also used the DOS command to 'edit the | c:\windows\system.ini' file | and replaced 'explorer.exe' with 'progman.exe' where you | told | me, | then saved | and rebooted, then got an error that 'progman.exe could | not be | found, must | reinstall windows' or something to that effect. | | One other thing i forgot to mention. I downloaded Windows | updates | to my pc, | the night before my Windows crashed. One or two of the | updates | were for IE6. | | Any other suggestions? Thank you for helping me with | this!!!! | | Terry | | "glee" wrote: | | Before trying the procedure mentioned in my first reply, | you | may | want to try | this | first: | Boot to DOS Mode by accessing the boot menu at startup | and | selecting Command | Prompt | Only (you get to the boot menu the same way you get to | it | when | you selected Safe | Mode). | At the DOS Prompt, type: | scanreg /restore | and press Enter. | Select one of the backups (rb###.cab files) dated JUST | prior | to | when the problem | occurred. | -- | Glen Ventura, MS MVP Shell/User, A+ | http://dts-l.org/goodpost.htm | | | "glee" wrote in message | ... | Follow the procedures he | Recovering From a Failed Internet Explorer Upgrade in | Windows | 98: | | | | | | | | http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html | or | http://tinyurl.com/r5ba | | Especially this section at the end: | | "If you still have boot problems after you reboot, you | should | use the command | prompt | to edit the c:\windows\system.ini file. On the command | line | type edit | c:\windows\system.ini. | | "Once it is open, change the line shell=explorer.exe | to | shell=progman.exe. | What | you | are doing here is changing the default shell (that is | having | problems) from | the | Windows Explorer to the old Windows Program Manager | shell. | | "Reboot Windows. It should now successfully boot with | no | errors into an empty | Program Manager shell. Use the File | Run | Browse | drop | down | menu selection to | browse to c:\program files\internet explorer and | launch | ie5setup.exe or | ie6setup.exe | (depending on what is there). Do a custom install and | check | all the Bold faced | options. When the setup program alerts you that these | files | are already | installed, | tell it to reinstall all of the files. | | "When the Internet Explorer Setup program is done and | reboots, | hit the F8 key | to | bring up a Boot Menu. Choose Command Prompt and boot | to | the | command prompt. | Once | there, type edit c:\windows\system.ini and, once it is | open, | change the line | shell=progman.exe back to shell=explorer.exe. Save and | exit | the file. You have | now | set the shell back to the original value." | -- | Glen Ventura, MS MVP Shell/User, A+ | http://dts-l.org/goodpost.htm | | | "tgregg99" wrote | in | message | | news | Can someone please help me resolve my problem? Upon | starting MS Windows 98, | I see the MS Windows screen then it appears to start | loading | programs as | usual, then i get the above ERROR message. I then | restarted | via SAFE mode, | but there were no desktop icons. Upon checking | Program | Manager, I only see | 'Runapp' and no other programs listed. I checked my | memory | via DOS prompt, | and everything looks normal (but I really am not a | DOS | user, | so I'm limited | in my ability to use DOS commands). I restarted | again | and | tried step by | step | confirmation, but again, I only get the above ERROR | message. | | I don't have the CD - or - the diskettes for loading | MS | Windows 98. Is | there a way to restore my MS Windows 98 otherwise? | | I appreciate your time and help very much ... thank | you!!! | | Terry | | | | | | | | | | | | | | | |
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Perhaps I am missing something here, but I'd swear the OP already said he could not
do this. -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://aumha.org/alex.htm http://dts-l.org/goodpost.htm "PCR" wrote in message ... This one is an uninstall of IE (to revert to an earlier version)... snip |
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At a DOS prompt, try...
DIR C:\Win98*.cab /s /a /p (That's *-dot-cab) If you have 55 of them, then the folder that contains them could be used per the following article... This appears to recover IE/Explorer piecemeal, if the over-install will never work... http://support.microsoft.com/default...11&Product=w98 Invalid Page Fault in Module Explorer.exe (296211) - After you upgrade your Juno software, or download and install Juno Web, you receive an error message similar to the following: Explorer.exe caused an invalid page fault in explorer.exe at 0157F: 00401F31 -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR "tgregg99" wrote in message ... | You are correct - my mistake - it IS 'iexplore.exe' (not 'explorer.exe') in | my c:\progra~1\intern~2. that said, i could not open it by either double | clicking the icon next to the program name or by using Run. | | I verified via using DOS command that you sent me -- 'C:\DIR /s /a | C:\EXPLORER.EXE' that it IS located in 'C:\WINDOWS' with the exact file size | as you stated .. 180,224. btw, i tried the extract commands you sent and | nothing happened, as i got 'File not found' or nothing happened or 'Error: | Cannot open file' .. i checked my strings very carefully each time and | repeated but got the same messages. | | your instructions, C:\Program Files\WindowsUpdte folder tree does NOT | exist on my c: drive directory. I DO have C:\Windows .. but NO | C:\Windows\Windows Update Setup Files folder tree. | I looked under C:\Windows and I still could not find 'ie6setup.exe' .... | So... I searched my C: drive folders and I DID find 'ie6setup.exe' file in | 'C:\mydown~1' .. but I could NOT open it either by double clicking the icon | or via using the Run prompt. When i clicked the icon, i got an error message | "Extracting file failed. It is likely caused by low memory or corrupted | Cabinet file.' I checked my memory via DOS command and it appeared to be | normal. I also checked the 'Properties' or the 'ie6setup.exe' file and it | was '6.00.2800.1106 .. 490,608 bytes. | | I tried your option uninstalling IE6 by entering in the Run prompt: | RUNDLL32 SETUPWBV.DLL,IE6Maintenance but the option to "Restore the previous | Windows configuration" on the resultant menu that was displayed was grayed | out/disabled. | | And I tried the IE6 repair command you sent again but nothing happened when | i selected the "Repair IE Explorer" (my words, not sure exact words). When I | tried 'Add a Component' I got an error message "Cannot find Windows Update | Setup Files on this computer. Please choose Windows Update under your IE | Tools menu to add components to IE.' Of course, I cannot do this as I cannot | get an icon on desktop or launch 'ie6setup.exe' as noted above. I believe | there was a 3rd option but it was grayed out/disabled. | | So ... it "appears" I have 'EXPLORER.EXE' and 'ie6setup.exe' files ... but I | still have no desktop/icons upon re-booting Windows98. I tried replacing | 'Shell=Winfile' with 'Shell=Explorer.exe' and rebooting, but still nothing. | And i tried again via DOS to scanreg /restrore and selecting the last | registry on the list (it always specifies 'Started' and is a date right | before my problem occurred) but again no desktop/icons upon re-booting | Windows98. | | I hope this helps you .. help me. I am trying to avoid calling and paying | the $35 but will if I absolutely have to. I am currently unemployed so your | online support really helps me out right now. Thank you. | | Terry | | "glee" wrote: | | Please make sure you are telling us the right names of the files you are referring | to. There is no "explorer.exe" in the location "c:\progra~1\intern~2".....the file | there would be iexplore.exe, and there may be also an "ie6setup.exe". Post back | with the correct information please. | | The instructions given were to find "ie6setup.exe" and run it if found, choosing | Minimal-Custom and selecting the items already in bold print. Did you find | "ie6setup.exe" in the location "c:\progra~1\intern~2" or any of its sub-folders? | You can also look for it in the C:\Program Files\WindowsUpdate folder tree, or the | C:\Windows\Windows Update Setup Files folder tree......I forget which it may be in, | as I usually install IE from CD rather than from a download. In fact, if you cannot | find the setup file in any of those locations, you may have IE6 SP1 on a CD | somewhere, as it often is included on CD's in magazines. | | Another option is to uninstall IE6 by pasting the following line into the Run | dialog: | RUNDLL32 SETUPWBV.DLL,IE6Maintenance | and choosing the option to "Restore the previous Windows configuration" from the | menu that appears. After that, install IE6 either from a CD or from download, | assuming that this allows you to boot normally again. | -- | Glen Ventura, MS MVP Shell/User, A+ | ~ In memory of our friend, MVP Alex Nichol ~ | http://aumha.org/alex.htm | http://dts-l.org/goodpost.htm | | | "tgregg99" wrote in message | ... | Gary/Glen ... here's what I've done since last communication: | | 1. I booted up, went to Command Prompt Only and entered 'edit | c:\windows\system.ini' then changed 'Shell=Progman.exe' to | 'Shell=Winfile.exe' as you suggested, then I saved and exited and re-booted. | | 2. This time the File Manager window was displayed with directory of | folders and files. I then tried the IE6 repair command by entering the | command you sent me for IE6 in the Run prompt. A pop up was displayed asking | me to Repair IE or Add a Component. I tried both. When i selected Repair | IE, nothing happened. When I selected Add a Component, I got an error | message saying I needed to go to a Windows menu I did not see. So I rebooted | again. | | 3. I replaced the 'Shell=Winfile.exe' back to 'Shell='Progman.exe' and | rebooted. This time I noticed I did not get the subject error message and | the 'Program Manager - Accessories' window was displayed (which did not | display the first time i changed the shell to 'Progman.exe' earlier and | rebooted). So I went to c:\progra~1\intern~2\explorer.exe and tried to | launch the explorer.exe program -- i was able to double click on it, and when | i did, the hourglass was displayed for a short time appearing to be | processing something, but nothing happened, and i tried to launch it from the | Run command promt on same window -- but again, nothing happened. when i | clicked the setup file, nothing happened at all. But I checked the | Properties of the 'Explorer.exe' file and it specified version 6.00.2800.1106 | .. 94,208 bytes, last changed 8/11/03. I turned off the pc. | | So while it "appears" I have all my standard Windows programs in the c: | directory on the Program Manager - Accessories window, I still have no | desktop icons and no programs are launching. | | Thoughts? | | p.s. I realize you may not be able to call me, but in the event that you | can, my number is 404-329-0959. I'll be leaving the library within the hour | to go home. I'll check my email up until that time. And I'll check back to | this thread tomorrow morning if I don't hear from you beforehand. | | Thanks for your continued support!!!! | | | "glee" wrote: | | Thanks Gary....I am at work (on lunch right now), and can't get back to this | thread | for a few hours. | -- | Glen Ventura, MS MVP Shell/User, A+ | ~ In memory of our friend, MVP Alex Nichol ~ | http://aumha.org/alex.htm | http://dts-l.org/goodpost.htm | | "Gary S. Terhune" wrote in message | ... | Again, be very careful not to do anything more than run IE Repair using | Winfile.exe for a Shell. Long filenames can easily be messed up. Also, | if IE Repair doesn't fix the problem (after re-editing System.ini back | to using Explorer.exe for a Shell) then the next step is to | force-reinstall IE. You do this by again switching to Shell=Winfile.exe | and then finding Setup.exe in the Internet Explorer folder (usually | C:\Program Files\Internet Explorer) and running it. Choose "Add | Components" (or "Minimal or Custom Installation" if that's the option | that offers itself.) Then put a check mark for every item that is bolded | (already installed) and continue. If you haven't previously deleted the | setup files (usually in C:\Windows Updates Setup Files") then this will | probably be a smooth operation. If you don't have the installation files | on hand, it will be necessary to connect to the internet to download | them, and that can be problematic, depending on your system. | | -- | Gary S. Terhune | MS MVP Shell/User | http://www.grystmill.com/articles/cleanboot.htm | http://www.grystmill.com/articles/security.htm | | "tgregg99" wrote in message | news | Gary, | | I'm at the library and about to leave for home, where I'll follow your | recommendation. I won't give up. I'm very methodical, and I take | great care | in following the procedures (i'm a project manager and technical | writer :-) | .. anyways, I'll follow up with you later this afternoon with my | results. | | Thanks!!! | Terry | | | "Gary S. Terhune" wrote: | | Try Shell=Winfile.exe, as suggested. | | And don't give up. We're giving you answers step-by-step, and when | one | thing doesn't work, that tends to provide hints as to what to do | next. | IOW, just because some suggestion doesn't bear immediate fruit, | doesn't | mean it didn't need to be done. | | -- | Gary S. Terhune | MS MVP Shell/User | http://www.grystmill.com/articles/cleanboot.htm | http://www.grystmill.com/articles/security.htm | | "tgregg99" wrote in message | ... | Gary, | | I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but upon | re-booting, the following error was displayed: | | 'Error loading Program.exe. You must reinstall Windows.' | | so, what can i do now? | | Thanks!!! | Terry | | | "Gary S. Terhune" wrote: | | As explained in the references Glen gave you earlier, you use | the | Command Prompt Only boot to edit System.ini and change the | "Shell=Explorer.exe" line to: | | Shell=Progman.exe | | Then restart and you will possibly be able to boot to Windows | without | having to load Explorer.exe. From there, you run the IE Repair | or | reinstall IE as needed. If Shell=progman.exe doesn't work, try | Shell=Winfile.exe. But be very careful when using these modes, | and | only | use them to perform these limited tasks, as they can mess up the | file | system if you do certain things, particularly Copy/Paste/Move | operations. When the IE Repair or reinstallation are completed, | re-edit | System.ini to restore normal Shell to Explorer.exe. | | -- | Gary S. Terhune | MS MVP Shell/User | http://www.grystmill.com/articles/cleanboot.htm | http://www.grystmill.com/articles/security.htm | | "tgregg99" wrote in message | ... | Glen, | | Thanks. I had no luck by trying to restore the most recent | registry | backups | -- i tried every one listed, which went back a coupe days | before | my | problem | -- still, this didn't work. | | I'm confused about ... | | Following that, use the info mentioned in the link I gave | you to | reinstall IE, but | instead of progman.exe, use winfile.exe. | | .. the IE repair tool instructions assumed i could click | Start .. | Run | .... | but I can't. so I can only get to a command prompt and use | DOS | .... so | how do | i reinstall IE from the DOS command prompt? | | Thanks .. looking forward to your answer!!!!!!!!!!!!!1 | Terry | | "glee" wrote: | | Each time you use a different .cab file backup in scanreg | /restore, | you are | replacing the Registry with the one using that dat, and | "going | back" | to that date as | far as the Registry is concerned. So, if none of the | restores | helped the problem, | you should go back and restore the most recent backup prior | to | when | you began the | restoring experiment (Of course, if you onlty went back a | couple | of | days, there | should not be much difference other than the entries for the | updates | you did). | | Following that, use the info mentioned in the link I gave | you to | reinstall IE, but | instead of progman.exe, use winfile.exe. | | Post back with your results. | -- | Glen Ventura, MS MVP Shell/User, A+ | ~ In memory of our friend, MVP Alex Nichol ~ | | http://dts-l.org/goodpost.htm | | | "tgregg99" wrote in | message | ... | Glee ... | | I tried using DOS command 'scanreg /restore' and selecting | the | backup | (rb###.cab files) -- i tried each one, rebooting each | time, | but | that didn't | work. I also used the DOS command to 'edit the | c:\windows\system.ini' file | and replaced 'explorer.exe' with 'progman.exe' where you | told | me, | then saved | and rebooted, then got an error that 'progman.exe could | not be | found, must | reinstall windows' or something to that effect. | | One other thing i forgot to mention. I downloaded Windows | updates | to my pc, | the night before my Windows crashed. One or two of the | updates | were for IE6. | | Any other suggestions? Thank you for helping me with | this!!!! | | Terry | | "glee" wrote: | | Before trying the procedure mentioned in my first reply, | you | may | want to try | this | first: | Boot to DOS Mode by accessing the boot menu at startup | and | selecting Command | Prompt | Only (you get to the boot menu the same way you get to | it | when | you selected Safe | Mode). | At the DOS Prompt, type: | scanreg /restore | and press Enter. | Select one of the backups (rb###.cab files) dated JUST | prior | to | when the problem | occurred. | -- | Glen Ventura, MS MVP Shell/User, A+ | http://dts-l.org/goodpost.htm | | | "glee" wrote in message | ... | Follow the procedures he | Recovering From a Failed Internet Explorer Upgrade in | Windows | 98: | | | | | | | | http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html | or | http://tinyurl.com/r5ba | | Especially this section at the end: | | "If you still have boot problems after you reboot, you | should | use the command | prompt | to edit the c:\windows\system.ini file. On the command | line | type edit | c:\windows\system.ini. | | "Once it is open, change the line shell=explorer.exe | to | shell=progman.exe. | What | you | are doing here is changing the default shell (that is | having | problems) from | the | Windows Explorer to the old Windows Program Manager | shell. | | "Reboot Windows. It should now successfully boot with | no | errors into an empty | Program Manager shell. Use the File | Run | Browse | drop | down | menu selection to | browse to c:\program files\internet explorer and | launch | ie5setup.exe or | ie6setup.exe | (depending on what is there). Do a custom install and | check | all the Bold faced | options. When the setup program alerts you that these | files | are already | installed, | tell it to reinstall all of the files. | | "When the Internet Explorer Setup program is done and | reboots, | hit the F8 key | to | bring up a Boot Menu. Choose Command Prompt and boot | to | the | command prompt. | Once | there, type edit c:\windows\system.ini and, once it is | open, | change the line | shell=progman.exe back to shell=explorer.exe. Save and | exit | the file. You have | now | set the shell back to the original value." | -- | Glen Ventura, MS MVP Shell/User, A+ | http://dts-l.org/goodpost.htm | | | "tgregg99" wrote | in | message | | news | Can someone please help me resolve my problem? Upon | starting MS Windows 98, | I see the MS Windows screen then it appears to start | loading | programs as | usual, then i get the above ERROR message. I then | restarted | via SAFE mode, | but there were no desktop icons. Upon checking | Program | Manager, I only see | 'Runapp' and no other programs listed. I checked my | memory | via DOS prompt, | and everything looks normal (but I really am not a | DOS | user, | so I'm limited | in my ability to use DOS commands). I restarted | again | and | tried step by | step | confirmation, but again, I only get the above ERROR | message. | | I don't have the CD - or - the diskettes for loading | MS | Windows 98. Is | there a way to restore my MS Windows 98 otherwise? | | I appreciate your time and help very much ... thank | you!!! | | Terry | | | | | | | | | | | | | | | |
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Maybe. I wasn't sure whether he tried an uninstall or over-install. This
one goes to the folder... C:\Program Files\Internet Explorer\Setup, or C:\Progra~1\Intern~1\Setup ....and runs Setup.exe from in there. -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR "glee" wrote in message ... | Perhaps I am missing something here, but I'd swear the OP already said he could not | do this. | -- | Glen Ventura, MS MVP Shell/User, A+ | ~ In memory of our friend, MVP Alex Nichol ~ | http://aumha.org/alex.htm | http://dts-l.org/goodpost.htm | | "PCR" wrote in message | ... | This one is an uninstall of IE (to revert to an earlier version)... | snip | |
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as stated earlier, my cd drive does not work.
"glee" wrote: I still feel the likely fix is to reinstall IE6 over itself, but you cannot get the setup file you have on the hard drive to load, and you cannot get online to download it. I suggest you find someone who has a copy of IE6 SP1 on a CD, and follow the over-install instructions I gave you, running the setup on the CD. Many CDs found in computer magazines have IE6 SP1 in a folder on the disc. In fact, many free AOL discs have a hidden sub-folder with IE6 installer in it....often in a "\Browsers\Msie" folder. You must make sure that "Show all files" is enabled in Windows Explorer, and bypass the autorun routine of the AOL CD : Click Start Settings Folder Options View tab, and click to enable "Show All Files" and click OK. Hold down the SHIFT key on the keyboard while inserting a recent AOL disc, to bypass autorun. Then open Windows Explorer and look for the folder with IE6 setup files. -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://aumha.org/alex.htm http://dts-l.org/goodpost.htm "tgregg99" wrote in message ... You are correct - my mistake - it IS 'iexplore.exe' (not 'explorer.exe') in my c:\progra~1\intern~2. that said, i could not open it by either double clicking the icon next to the program name or by using Run. I verified via using DOS command that you sent me -- 'C:\DIR /s /a C:\EXPLORER.EXE' that it IS located in 'C:\WINDOWS' with the exact file size as you stated .. 180,224. btw, i tried the extract commands you sent and nothing happened, as i got 'File not found' or nothing happened or 'Error: Cannot open file' .. i checked my strings very carefully each time and repeated but got the same messages. your instructions, C:\Program Files\WindowsUpdte folder tree does NOT exist on my c: drive directory. I DO have C:\Windows .. but NO C:\Windows\Windows Update Setup Files folder tree. I looked under C:\Windows and I still could not find 'ie6setup.exe' ... So... I searched my C: drive folders and I DID find 'ie6setup.exe' file in 'C:\mydown~1' .. but I could NOT open it either by double clicking the icon or via using the Run prompt. When i clicked the icon, i got an error message "Extracting file failed. It is likely caused by low memory or corrupted Cabinet file.' I checked my memory via DOS command and it appeared to be normal. I also checked the 'Properties' or the 'ie6setup.exe' file and it was '6.00.2800.1106 .. 490,608 bytes. I tried your option uninstalling IE6 by entering in the Run prompt: RUNDLL32 SETUPWBV.DLL,IE6Maintenance but the option to "Restore the previous Windows configuration" on the resultant menu that was displayed was grayed out/disabled. And I tried the IE6 repair command you sent again but nothing happened when i selected the "Repair IE Explorer" (my words, not sure exact words). When I tried 'Add a Component' I got an error message "Cannot find Windows Update Setup Files on this computer. Please choose Windows Update under your IE Tools menu to add components to IE.' Of course, I cannot do this as I cannot get an icon on desktop or launch 'ie6setup.exe' as noted above. I believe there was a 3rd option but it was grayed out/disabled. So ... it "appears" I have 'EXPLORER.EXE' and 'ie6setup.exe' files ... but I still have no desktop/icons upon re-booting Windows98. I tried replacing 'Shell=Winfile' with 'Shell=Explorer.exe' and rebooting, but still nothing. And i tried again via DOS to scanreg /restrore and selecting the last registry on the list (it always specifies 'Started' and is a date right before my problem occurred) but again no desktop/icons upon re-booting Windows98. I hope this helps you .. help me. I am trying to avoid calling and paying the $35 but will if I absolutely have to. I am currently unemployed so your online support really helps me out right now. Thank you. Terry "glee" wrote: Please make sure you are telling us the right names of the files you are referring to. There is no "explorer.exe" in the location "c:\progra~1\intern~2".....the file there would be iexplore.exe, and there may be also an "ie6setup.exe". Post back with the correct information please. The instructions given were to find "ie6setup.exe" and run it if found, choosing Minimal-Custom and selecting the items already in bold print. Did you find "ie6setup.exe" in the location "c:\progra~1\intern~2" or any of its sub-folders? You can also look for it in the C:\Program Files\WindowsUpdate folder tree, or the C:\Windows\Windows Update Setup Files folder tree......I forget which it may be in, as I usually install IE from CD rather than from a download. In fact, if you cannot find the setup file in any of those locations, you may have IE6 SP1 on a CD somewhere, as it often is included on CD's in magazines. Another option is to uninstall IE6 by pasting the following line into the Run dialog: RUNDLL32 SETUPWBV.DLL,IE6Maintenance and choosing the option to "Restore the previous Windows configuration" from the menu that appears. After that, install IE6 either from a CD or from download, assuming that this allows you to boot normally again. -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://aumha.org/alex.htm http://dts-l.org/goodpost.htm |
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as previously stated, i already replaced 'Shell=Explorer.exe' with
'Shell=Winfile.exe' and searched for the 'Setup.exe' file. There is no 'Setup.exe' folder on my C:\progra~1\intern~1 -- OR -- intern~2 folder. I searched across C: drive, and it does not exist. "PCR" wrote: This one is an uninstall of IE (to revert to an earlier version)... Explorer & IE are basically one & the same. Therefore, may as well try this write-up, originally from a Gateway WEB site, which is a temporary reversion to an earlier version of IE... ONE THING: Do nothing more than stated here using Winfile, because, if you move a file with it, you will lose that file's LFN (Long File Name) in the destination. Desktop Icons and Taskbar Are Missing Affected Products: Software, System CDs Affected Operating Systems: Windows® 98 , Windows® 98 SE, Windows® Me ISSUE: After starting Microsoft® Windows® 98 or Windows Me, the taskbar is missing and there are no icons. When starting Windows, the taskbar may flash on for a brief second and then disappear. The only display visible is the background wallpaper and the mouse cursor. Pressing CTRL+ALT+DELETE brings up the Close Program dialog box, but selecting End Task on the items on the list may not have an effect. When the computer is started into Safe mode, the issue still occurs. Running Scanreg /Restore does not resolve the issue. There have been several reports that the issue occurred when restarting the computer after receiving a dialog box that displays "Virus/spyware found. Do you wish to remove?" or "Do you want to install Spyware Monitor?" The dialog box only has Yes or No selections, and selecting either can cause the issue. There is no X to close the dialog box, however pressing CTRL+ALT+DELETE to bring up the Close Program dialog box lists a "Remove found spyware?" entry, which can be end tasked. (1) Press CTRL+ALT+DELETE, & click Shut Down. (2) After the computer has been shut down, turn on the computer. Hold CTRL as you boot for the Startup Menu, or begin pressing the F8 key in one-second intervals. If you complete this step successfully, the Microsoft Windows Startup Menu is displayed. If no menu is displayed and Windows starts up normally, repeat this step. (3) At the Microsoft Windows Startup Menu, use the ARROW keys to select "Command Prompt Only", and then press the ENTER key. (4) At the command prompt, type: EDIT C:\Windows\System.ini Press ENTER. (5) In the C:\Windows\SYSTEM.INI file, locate the line of text under the [boot] section that lists "Shell=Explorer.exe". This is typically the third line in the file. (6) Edit the "Shell=Explorer.exe" line by deleting the "Explorer.exe" text and replacing it with "Winfile.exe". The line should list the following: Shell=Winfile.exe (7) To save the changes... (a) Press the ALT+F+X keys separately. A "Save File" requestor appears. (b) Press ENTER to save the changes and return to the command prompt. (TAB navigates the buttons of the requestor.) (8) At the command prompt, restart the computer by pressing the CTRL+ALT+DELETE keys. Once Windows has restarted, it starts into the Windows File Manager (Winfile.exe). (9) In the File Manager window, double-click "progra~1" in the left hand window to open the Program Files folder. (10) Double-click "intern~1" in the left hand window to open the Internet Explorer folder. (11) Double-click "setup" in the left hand window to open the Setup folder. (12) In the File Manager window, double-click "Setup.exe" in the right hand window to launch Internet Explorer setup. NOTE: If the setup folder is not available, Internet Explorer has not been updated and a previous version of Internet Explorer cannot be restored. You cannot use this method. Close "Winfile", shut down, & post back, or try the URL at the very bottom of this post, which is an over-install of IE. (13) In the Internet Explorer 6 and Internet Tools Setup window, click OK. (14) In the Setup Message dialog box, click Yes to restore the previous version of Internet Explorer. (15) Internet Explorer setup removes components. (16) In the Internet Explorer 6 and Internet Tools - Restart Windows dialog box, click Restart Windows. When the computer is restarting, hold CTRL for the Startup Menu, or begin pressing the F8 key in one-second intervals. If you complete this step successfully, the Microsoft Windows Startup Menu is displayed. If no menu is displayed and Windows starts up normally, repeat this step. (17) At the Microsoft Windows Startup Menu, use the ARROW keys to select Command prompt only, and then press ENTER. (18) At the command prompt, type: EDIT C:\Windows\System.ini Press ENTER. (19) In the C:\Windows\SYSTEM.INI file, locate the line of text under the [boot] section that lists "Shell=Winfile.exe". This is typically the third line in the file. (20) Edit the "Shell=Winfile.exe" line by deleting the "Winfile.exe" text and replacing it with "Explorer.exe". The line should list the following: Shell=Explorer.exe (21) To save the changes... (a) Press the ALT+F+X keys separately. A "Save File" requestor appears. (b) Press ENTER to save the changes and return to the command prompt. (TAB navigates the buttons of the requestor.) (22) At the command prompt, restart the computer by pressing the CTRL+ALT+DELETE keys (23) Windows starts to a blue screen, but will still be accessing the hard drive for a period of time. When finished, Windows is on the desktop with icons, but an older version of Internet Explorer is installed. You should update your antivirus software, and then perform Windows Update to install a new version of Internet Explorer again. ....snip http://support.microsoft.com/default.aspx?scid=kb;[LN];249191 Blank Desktop or Illegal Operations Error Message After You Install Internet Explorer. This is a temporary reversion to an earlier IE, IF that option is present. http://support.microsoft.com/?kbid=293174 Over-Install IE in Progman. This is an over-install of IE. I have a detailed write-up for it, if you want. -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR "tgregg99" wrote in message ... | You are correct - my mistake - it IS 'iexplore.exe' (not 'explorer.exe') in | my c:\progra~1\intern~2. that said, i could not open it by either double | clicking the icon next to the program name or by using Run. | | I verified via using DOS command that you sent me -- 'C:\DIR /s /a | C:\EXPLORER.EXE' that it IS located in 'C:\WINDOWS' with the exact file size | as you stated .. 180,224. btw, i tried the extract commands you sent and | nothing happened, as i got 'File not found' or nothing happened or 'Error: | Cannot open file' .. i checked my strings very carefully each time and | repeated but got the same messages. | | your instructions, C:\Program Files\WindowsUpdte folder tree does NOT | exist on my c: drive directory. I DO have C:\Windows .. but NO | C:\Windows\Windows Update Setup Files folder tree. | I looked under C:\Windows and I still could not find 'ie6setup.exe' .... | So... I searched my C: drive folders and I DID find 'ie6setup.exe' file in | 'C:\mydown~1' .. but I could NOT open it either by double clicking the icon | or via using the Run prompt. When i clicked the icon, i got an error message | "Extracting file failed. It is likely caused by low memory or corrupted | Cabinet file.' I checked my memory via DOS command and it appeared to be | normal. I also checked the 'Properties' or the 'ie6setup.exe' file and it | was '6.00.2800.1106 .. 490,608 bytes. | | I tried your option uninstalling IE6 by entering in the Run prompt: | RUNDLL32 SETUPWBV.DLL,IE6Maintenance but the option to "Restore the previous | Windows configuration" on the resultant menu that was displayed was grayed | out/disabled. | | And I tried the IE6 repair command you sent again but nothing happened when | i selected the "Repair IE Explorer" (my words, not sure exact words). When I | tried 'Add a Component' I got an error message "Cannot find Windows Update | Setup Files on this computer. Please choose Windows Update under your IE | Tools menu to add components to IE.' Of course, I cannot do this as I cannot | get an icon on desktop or launch 'ie6setup.exe' as noted above. I believe | there was a 3rd option but it was grayed out/disabled. | | So ... it "appears" I have 'EXPLORER.EXE' and 'ie6setup.exe' files ... but I | still have no desktop/icons upon re-booting Windows98. I tried replacing | 'Shell=Winfile' with 'Shell=Explorer.exe' and rebooting, but still nothing. | And i tried again via DOS to scanreg /restrore and selecting the last | registry on the list (it always specifies 'Started' and is a date right | before my problem occurred) but again no desktop/icons upon re-booting | Windows98. | | I hope this helps you .. help me. I am trying to avoid calling and paying | the $35 but will if I absolutely have to. I am currently unemployed so your | online support really helps me out right now. Thank you. | | Terry | | "glee" wrote: | | Please make sure you are telling us the right names of the files you are referring | to. There is no "explorer.exe" in the location "c:\progra~1\intern~2".....the file | there would be iexplore.exe, and there may be also an "ie6setup.exe". Post back | with the correct information please. | | The instructions given were to find "ie6setup.exe" and run it if found, choosing | Minimal-Custom and selecting the items already in bold print. Did you find | "ie6setup.exe" in the location "c:\progra~1\intern~2" or any of its sub-folders? | You can also look for it in the C:\Program Files\WindowsUpdate folder tree, or the | C:\Windows\Windows Update Setup Files folder tree......I forget which it may be in, | as I usually install IE from CD rather than from a download. In fact, if you cannot | find the setup file in any of those locations, you may have IE6 SP1 on a CD | somewhere, as it often is included on CD's in magazines. | | Another option is to uninstall IE6 by pasting the following line into the Run | dialog: | RUNDLL32 SETUPWBV.DLL,IE6Maintenance | and choosing the option to "Restore the previous Windows configuration" from the | menu that appears. After that, install IE6 either from a CD or from download, | assuming that this allows you to boot normally again. | -- | Glen Ventura, MS MVP Shell/User, A+ | ~ In memory of our friend, MVP Alex Nichol ~ | http://aumha.org/alex.htm | http://dts-l.org/goodpost.htm | | | "tgregg99" wrote in message | ... | Gary/Glen ... here's what I've done since last communication: | | 1. I booted up, went to Command Prompt Only and entered 'edit | c:\windows\system.ini' then changed 'Shell=Progman.exe' to | 'Shell=Winfile.exe' as you suggested, then I saved and exited and re-booted. | | 2. This time the File Manager window was displayed with directory of | folders and files. I then tried the IE6 repair command by entering the | command you sent me for IE6 in the Run prompt. A pop up was displayed asking | me to Repair IE or Add a Component. I tried both. When i selected Repair | IE, nothing happened. When I selected Add a Component, I got an error | message saying I needed to go to a Windows menu I did not see. So I rebooted | again. | | 3. I replaced the 'Shell=Winfile.exe' back to 'Shell='Progman.exe' and | rebooted. This time I noticed I did not get the subject error message and | the 'Program Manager - Accessories' window was displayed (which did not | display the first time i changed the shell to 'Progman.exe' earlier and | rebooted). So I went to c:\progra~1\intern~2\explorer.exe and tried to | launch the explorer.exe program -- i was able to double click on it, and when | i did, the hourglass was displayed for a short time appearing to be | processing something, but nothing happened, and i tried to launch it from the | Run command promt on same window -- but again, nothing happened. when i | clicked the setup file, nothing happened at all. But I checked the | Properties of the 'Explorer.exe' file and it specified version 6.00.2800.1106 | .. 94,208 bytes, last changed 8/11/03. I turned off the pc. | | So while it "appears" I have all my standard Windows programs in the c: | directory on the Program Manager - Accessories window, I still have no | desktop icons and no programs are launching. | | Thoughts? | | p.s. I realize you may not be able to call me, but in the event that you | can, my number is 404-329-0959. I'll be leaving the library within the hour | to go home. I'll check my email up until that time. And I'll check back to | this thread tomorrow morning if I don't hear from you beforehand. | | Thanks for your continued support!!!! | | | "glee" wrote: | | Thanks Gary....I am at work (on lunch right now), and can't get back to this | thread | for a few hours. | -- | Glen Ventura, MS MVP Shell/User, A+ | ~ In memory of our friend, MVP Alex Nichol ~ | http://aumha.org/alex.htm | http://dts-l.org/goodpost.htm | | "Gary S. Terhune" wrote in message | ... | Again, be very careful not to do anything more than run IE Repair using | Winfile.exe for a Shell. Long filenames can easily be messed up. Also, | if IE Repair doesn't fix the problem (after re-editing System.ini back | to using Explorer.exe for a Shell) then the next step is to | force-reinstall IE. You do this by again switching to Shell=Winfile.exe | and then finding Setup.exe in the Internet Explorer folder (usually | C:\Program Files\Internet Explorer) and running it. Choose "Add | Components" (or "Minimal or Custom Installation" if that's the option | that offers itself.) Then put a check mark for every item that is bolded | (already installed) and continue. If you haven't previously deleted the | setup files (usually in C:\Windows Updates Setup Files") then this will | probably be a smooth operation. If you don't have the installation files | on hand, it will be necessary to connect to the internet to download | them, and that can be problematic, depending on your system. | | -- | Gary S. Terhune | MS MVP Shell/User | http://www.grystmill.com/articles/cleanboot.htm | http://www.grystmill.com/articles/security.htm | | "tgregg99" wrote in message | news | Gary, | | I'm at the library and about to leave for home, where I'll follow your | recommendation. I won't give up. I'm very methodical, and I take | great care | in following the procedures (i'm a project manager and technical | writer :-) | .. anyways, I'll follow up with you later this afternoon with my | results. | | Thanks!!! | Terry | | | "Gary S. Terhune" wrote: | | Try Shell=Winfile.exe, as suggested. | | And don't give up. We're giving you answers step-by-step, and when | one | thing doesn't work, that tends to provide hints as to what to do | next. | IOW, just because some suggestion doesn't bear immediate fruit, | doesn't | mean it didn't need to be done. | | -- | Gary S. Terhune | MS MVP Shell/User | http://www.grystmill.com/articles/cleanboot.htm | http://www.grystmill.com/articles/security.htm | | "tgregg99" wrote in message | ... |
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i went to DOS prompt, and I entered 'DIR C:\Win98*.cab /s /a /p' .... and
after a few minutes of processing, I got the following message: 'Directory of C:\ File Not Found 57,864,192 bytes free' "PCR" wrote: At a DOS prompt, try... DIR C:\Win98*.cab /s /a /p (That's *-dot-cab) If you have 55 of them, then the folder that contains them could be used per the following article... This appears to recover IE/Explorer piecemeal, if the over-install will never work... http://support.microsoft.com/default...11&Product=w98 Invalid Page Fault in Module Explorer.exe (296211) - After you upgrade your Juno software, or download and install Juno Web, you receive an error message similar to the following: Explorer.exe caused an invalid page fault in explorer.exe at 0157F: 00401F31 -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, should things get worse after this, PCR "tgregg99" wrote in message ... | You are correct - my mistake - it IS 'iexplore.exe' (not 'explorer.exe') in | my c:\progra~1\intern~2. that said, i could not open it by either double | clicking the icon next to the program name or by using Run. | | I verified via using DOS command that you sent me -- 'C:\DIR /s /a | C:\EXPLORER.EXE' that it IS located in 'C:\WINDOWS' with the exact file size | as you stated .. 180,224. btw, i tried the extract commands you sent and | nothing happened, as i got 'File not found' or nothing happened or 'Error: | Cannot open file' .. i checked my strings very carefully each time and | repeated but got the same messages. | | your instructions, C:\Program Files\WindowsUpdte folder tree does NOT | exist on my c: drive directory. I DO have C:\Windows .. but NO | C:\Windows\Windows Update Setup Files folder tree. | I looked under C:\Windows and I still could not find 'ie6setup.exe' .... | So... I searched my C: drive folders and I DID find 'ie6setup.exe' file in | 'C:\mydown~1' .. but I could NOT open it either by double clicking the icon | or via using the Run prompt. When i clicked the icon, i got an error message | "Extracting file failed. It is likely caused by low memory or corrupted | Cabinet file.' I checked my memory via DOS command and it appeared to be | normal. I also checked the 'Properties' or the 'ie6setup.exe' file and it | was '6.00.2800.1106 .. 490,608 bytes. | | I tried your option uninstalling IE6 by entering in the Run prompt: | RUNDLL32 SETUPWBV.DLL,IE6Maintenance but the option to "Restore the previous | Windows configuration" on the resultant menu that was displayed was grayed | out/disabled. | | And I tried the IE6 repair command you sent again but nothing happened when | i selected the "Repair IE Explorer" (my words, not sure exact words). When I | tried 'Add a Component' I got an error message "Cannot find Windows Update | Setup Files on this computer. Please choose Windows Update under your IE | Tools menu to add components to IE.' Of course, I cannot do this as I cannot | get an icon on desktop or launch 'ie6setup.exe' as noted above. I believe | there was a 3rd option but it was grayed out/disabled. | | So ... it "appears" I have 'EXPLORER.EXE' and 'ie6setup.exe' files ... but I | still have no desktop/icons upon re-booting Windows98. I tried replacing | 'Shell=Winfile' with 'Shell=Explorer.exe' and rebooting, but still nothing. | And i tried again via DOS to scanreg /restrore and selecting the last | registry on the list (it always specifies 'Started' and is a date right | before my problem occurred) but again no desktop/icons upon re-booting | Windows98. | | I hope this helps you .. help me. I am trying to avoid calling and paying | the $35 but will if I absolutely have to. I am currently unemployed so your | online support really helps me out right now. Thank you. | | Terry | | "glee" wrote: | | Please make sure you are telling us the right names of the files you are referring | to. There is no "explorer.exe" in the location "c:\progra~1\intern~2".....the file | there would be iexplore.exe, and there may be also an "ie6setup.exe". Post back | with the correct information please. | | The instructions given were to find "ie6setup.exe" and run it if found, choosing | Minimal-Custom and selecting the items already in bold print. Did you find | "ie6setup.exe" in the location "c:\progra~1\intern~2" or any of its sub-folders? | You can also look for it in the C:\Program Files\WindowsUpdate folder tree, or the | C:\Windows\Windows Update Setup Files folder tree......I forget which it may be in, | as I usually install IE from CD rather than from a download. In fact, if you cannot | find the setup file in any of those locations, you may have IE6 SP1 on a CD | somewhere, as it often is included on CD's in magazines. | | Another option is to uninstall IE6 by pasting the following line into the Run | dialog: | RUNDLL32 SETUPWBV.DLL,IE6Maintenance | and choosing the option to "Restore the previous Windows configuration" from the | menu that appears. After that, install IE6 either from a CD or from download, | assuming that this allows you to boot normally again. | -- | Glen Ventura, MS MVP Shell/User, A+ | ~ In memory of our friend, MVP Alex Nichol ~ | http://aumha.org/alex.htm | http://dts-l.org/goodpost.htm | | | "tgregg99" wrote in message | ... | Gary/Glen ... here's what I've done since last communication: | | 1. I booted up, went to Command Prompt Only and entered 'edit | c:\windows\system.ini' then changed 'Shell=Progman.exe' to | 'Shell=Winfile.exe' as you suggested, then I saved and exited and re-booted. | | 2. This time the File Manager window was displayed with directory of | folders and files. I then tried the IE6 repair command by entering the | command you sent me for IE6 in the Run prompt. A pop up was displayed asking | me to Repair IE or Add a Component. I tried both. When i selected Repair | IE, nothing happened. When I selected Add a Component, I got an error | message saying I needed to go to a Windows menu I did not see. So I rebooted | again. | | 3. I replaced the 'Shell=Winfile.exe' back to 'Shell='Progman.exe' and | rebooted. This time I noticed I did not get the subject error message and | the 'Program Manager - Accessories' window was displayed (which did not | display the first time i changed the shell to 'Progman.exe' earlier and | rebooted). So I went to c:\progra~1\intern~2\explorer.exe and tried to | launch the explorer.exe program -- i was able to double click on it, and when | i did, the hourglass was displayed for a short time appearing to be | processing something, but nothing happened, and i tried to launch it from the | Run command promt on same window -- but again, nothing happened. when i | clicked the setup file, nothing happened at all. But I checked the | Properties of the 'Explorer.exe' file and it specified version 6.00.2800.1106 | .. 94,208 bytes, last changed 8/11/03. I turned off the pc. | | So while it "appears" I have all my standard Windows programs in the c: | directory on the Program Manager - Accessories window, I still have no | desktop icons and no programs are launching. | | Thoughts? | | p.s. I realize you may not be able to call me, but in the event that you | can, my number is 404-329-0959. I'll be leaving the library within the hour | to go home. I'll check my email up until that time. And I'll check back to | this thread tomorrow morning if I don't hear from you beforehand. | | Thanks for your continued support!!!! | | | "glee" wrote: | | Thanks Gary....I am at work (on lunch right now), and can't get back to this | thread | for a few hours. | -- | Glen Ventura, MS MVP Shell/User, A+ | ~ In memory of our friend, MVP Alex Nichol ~ | http://aumha.org/alex.htm | http://dts-l.org/goodpost.htm | | "Gary S. Terhune" wrote in message | ... | Again, be very careful not to do anything more than run IE Repair using | Winfile.exe for a Shell. Long filenames can easily be messed up. Also, | if IE Repair doesn't fix the problem (after re-editing System.ini back | to using Explorer.exe for a Shell) then the next step is to | force-reinstall IE. You do this by again switching to Shell=Winfile.exe | and then finding Setup.exe in the Internet Explorer folder (usually | C:\Program Files\Internet Explorer) and running it. Choose "Add | Components" (or "Minimal or Custom Installation" if that's the option | that offers itself.) Then put a check mark for every item that is bolded | (already installed) and continue. If you haven't previously deleted the | setup files (usually in C:\Windows Updates Setup Files") then this will | probably be a smooth operation. If you don't have the installation files | on hand, it will be necessary to connect to the internet to download | them, and that can be problematic, depending on your system. | | -- | Gary S. Terhune | MS MVP Shell/User | http://www.grystmill.com/articles/cleanboot.htm | http://www.grystmill.com/articles/security.htm | | "tgregg99" wrote in message | news | Gary, | | I'm at the library and about to leave for home, where I'll follow your | recommendation. I won't give up. I'm very methodical, and I take | great care | in following the procedures (i'm a project manager and technical | writer :-) | .. anyways, I'll follow up with you later this afternoon with my | results. | | Thanks!!! | Terry | | | "Gary S. Terhune" wrote: | | Try Shell=Winfile.exe, as suggested. | | And don't give up. We're giving you answers step-by-step, and when | one | thing doesn't work, that tends to provide hints as to what to do | next. | IOW, just because some suggestion doesn't bear immediate fruit, | doesn't | mean it didn't need to be done. | | -- | Gary S. Terhune | MS MVP Shell/User | http://www.grystmill.com/articles/cleanboot.htm | http://www.grystmill.com/articles/security.htm | | "tgregg99" wrote in message | ... | Gary, | | I did change 'Shell=Explorer.exe' to 'Shell=Progman.exe' but upon | re-booting, the following error was displayed: | | 'Error loading Program.exe. You must reinstall Windows.' | | so, what can i do now? | | Thanks!!! | Terry | | | "Gary S. Terhune" wrote: | | As explained in the references Glen gave you earlier, you use | the | Command Prompt Only boot to edit System.ini and change the | "Shell=Explorer.exe" line to: | | Shell=Progman.exe | | Then restart and you will possibly be able to boot to Windows | without | having to load Explorer.exe. From there, you run the IE Repair | or | reinstall IE as needed. If Shell=progman.exe doesn't work, try | Shell=Winfile.exe. But be very careful when using these modes, | and | only | use them to perform these limited tasks, as they can mess up the | file | system if you do certain things, particularly Copy/Paste/Move | operations. When the IE Repair or reinstallation are completed, | re-edit | System.ini to restore normal Shell to Explorer.exe. | | -- | Gary S. Terhune | MS MVP Shell/User | http://www.grystmill.com/articles/cleanboot.htm | http://www.grystmill.com/articles/security.htm | | "tgregg99" wrote in message | ... | Glen, | | Thanks. I had no luck by trying to restore the most recent | registry | backups | -- i tried every one listed, which went back a coupe days | before | my | problem | -- still, this didn't work. | | I'm confused about ... | | Following that, use the info mentioned in the link I gave | you to | reinstall IE, but | instead of progman.exe, use winfile.exe. | | .. the IE repair tool instructions assumed i could click | Start .. | Run | .... | but I can't. so I can only get to a command prompt and use | DOS | .... so | how do | i reinstall IE from the DOS command prompt? | | Thanks .. looking forward to your answer!!!!!!!!!!!!!1 | Terry | | "glee" wrote: | | Each time you use a different .cab file backup in scanreg | /restore, | you are | replacing the Registry with the one using that dat, and | "going | back" | to that date as | far as the Registry is concerned. So, if none of the | restores | helped the problem, | you should go back and restore the most recent backup prior | to | when | you began the | restoring experiment (Of course, if you onlty went back a | couple | of | days, there | should not be much difference other than the entries for the | updates | you did). | | Following that, use the info mentioned in the link I gave | you to | reinstall IE, but | instead of progman.exe, use winfile.exe. | | Post back with your results. | -- | Glen Ventura, MS MVP Shell/User, A+ | ~ In memory of our friend, MVP Alex Nichol ~ | | http://dts-l.org/goodpost.htm | | | "tgregg99" wrote in | message | ... | Glee ... | | I tried using DOS command 'scanreg /restore' and selecting | the | backup | (rb###.cab files) -- i tried each one, rebooting each | time, | but | that didn't | work. I also used the DOS command to 'edit the | c:\windows\system.ini' file | and replaced 'explorer.exe' with 'progman.exe' where you | told | me, | then saved | and rebooted, then got an error that 'progman.exe could | not be | found, must | reinstall windows' or something to that effect. | | One other thing i forgot to mention. I downloaded Windows | updates | to my pc, | the night before my Windows crashed. One or two of the | updates | were for IE6. | | Any other suggestions? Thank you for helping me with | this!!!! | | Terry | | "glee" wrote: | | Before trying the procedure mentioned in my first reply, | you | may | want to try | this | first: | Boot to DOS Mode by accessing the boot menu at startup | and | selecting Command | Prompt | Only (you get to the boot menu the same way you get to | it | when | you selected Safe | Mode). | At the DOS Prompt, type: | scanreg /restore | and press Enter. | Select one of the backups (rb###.cab files) dated JUST | prior | to | when the problem | occurred. | -- | Glen Ventura, MS MVP Shell/User, A+ | http://dts-l.org/goodpost.htm | | | "glee" wrote in message | ... | Follow the procedures he | Recovering From a Failed Internet Explorer Upgrade in | Windows | 98: | | | | | | | | http://www.cs.bsu.edu/~gjjones/admin...nd ows98.html | or | http://tinyurl.com/r5ba | | Especially this section at the end: | | "If you still have boot problems after you reboot, you | should | use the command | prompt | to edit the c:\windows\system.ini file. On the command | line | type edit | c:\windows\system.ini. | | "Once it is open, change the line shell=explorer.exe | to | shell=progman.exe. | What | you | are doing here is changing the default shell (that is | having | problems) from | the | Windows Explorer to the old Windows Program Manager | shell. | | "Reboot Windows. It should now successfully boot with | no | errors into an empty | Program Manager shell. Use the File | Run | Browse | drop | down | menu selection to | browse to c:\program files\internet explorer and | launch | ie5setup.exe or | ie6setup.exe | (depending on what is there). Do a custom install and | check | all the Bold faced | options. When the setup program alerts you that these | files | are already | installed, | tell it to reinstall all of the files. | | "When the Internet Explorer Setup program is done and | reboots, | hit the F8 key | to | bring up a Boot Menu. Choose Command Prompt and boot | to | the | command prompt. | Once | there, type edit c:\windows\system.ini and, once it is | open, | change the line | shell=progman.exe back to shell=explorer.exe. Save and | exit | the file. You have | now | set the shell back to the original value." | -- | Glen Ventura, MS MVP Shell/User, A+ | http://dts-l.org/goodpost.htm | | | "tgregg99" wrote | in | message | | news | Can someone please help me resolve my problem? Upon | starting MS Windows 98, | I see the MS Windows screen then it appears to start | loading | programs as | usual, then i get the above ERROR message. I then | restarted | via SAFE mode, | but there were no desktop icons. Upon checking | Program | Manager, I only see | 'Runapp' and no other programs listed. I checked my | memory | via DOS prompt, | and everything looks normal (but I really am not a | DOS | user, | so I'm limited | in my ability to use DOS commands). I restarted | again | and | tried step by | step | confirmation, but again, I only get the above ERROR | message. | | I don't have the CD - or - the diskettes for loading | MS | Windows 98. Is | there a way to restore my MS Windows 98 otherwise? | | I appreciate your time and help very much ... thank | you!!! | | Terry | | | | | | | | | | | | | | | |
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You did not state anywhere in this thread that I can see, that your CD drive does
not work. I just looked through every post you made in this thread, and see no mention of this. In your first post you wrote: "I don't have the CD - or - the diskettes for loading MS Windows 98", and that's the only reference I find to anything related to the CD drive at all. Please show me where in this thread you stated this. What is wrong with the CD drive? What happens when you try to access it using winfile or progman as the shell? -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://aumha.org/alex.htm http://dts-l.org/goodpost.htm "tgregg99" wrote in message ... as stated earlier, my cd drive does not work. "glee" wrote: I still feel the likely fix is to reinstall IE6 over itself, but you cannot get the setup file you have on the hard drive to load, and you cannot get online to download it. I suggest you find someone who has a copy of IE6 SP1 on a CD, and follow the over-install instructions I gave you, running the setup on the CD. Many CDs found in computer magazines have IE6 SP1 in a folder on the disc. In fact, many free AOL discs have a hidden sub-folder with IE6 installer in it....often in a "\Browsers\Msie" folder. You must make sure that "Show all files" is enabled in Windows Explorer, and bypass the autorun routine of the AOL CD : Click Start Settings Folder Options View tab, and click to enable "Show All Files" and click OK. Hold down the SHIFT key on the keyboard while inserting a recent AOL disc, to bypass autorun. Then open Windows Explorer and look for the folder with IE6 setup files. -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://aumha.org/alex.htm http://dts-l.org/goodpost.htm "tgregg99" wrote in message ... You are correct - my mistake - it IS 'iexplore.exe' (not 'explorer.exe') in my c:\progra~1\intern~2. that said, i could not open it by either double clicking the icon next to the program name or by using Run. I verified via using DOS command that you sent me -- 'C:\DIR /s /a C:\EXPLORER.EXE' that it IS located in 'C:\WINDOWS' with the exact file size as you stated .. 180,224. btw, i tried the extract commands you sent and nothing happened, as i got 'File not found' or nothing happened or 'Error: Cannot open file' .. i checked my strings very carefully each time and repeated but got the same messages. your instructions, C:\Program Files\WindowsUpdte folder tree does NOT exist on my c: drive directory. I DO have C:\Windows .. but NO C:\Windows\Windows Update Setup Files folder tree. I looked under C:\Windows and I still could not find 'ie6setup.exe' ... So... I searched my C: drive folders and I DID find 'ie6setup.exe' file in 'C:\mydown~1' .. but I could NOT open it either by double clicking the icon or via using the Run prompt. When i clicked the icon, i got an error message "Extracting file failed. It is likely caused by low memory or corrupted Cabinet file.' I checked my memory via DOS command and it appeared to be normal. I also checked the 'Properties' or the 'ie6setup.exe' file and it was '6.00.2800.1106 .. 490,608 bytes. I tried your option uninstalling IE6 by entering in the Run prompt: RUNDLL32 SETUPWBV.DLL,IE6Maintenance but the option to "Restore the previous Windows configuration" on the resultant menu that was displayed was grayed out/disabled. And I tried the IE6 repair command you sent again but nothing happened when i selected the "Repair IE Explorer" (my words, not sure exact words). When I tried 'Add a Component' I got an error message "Cannot find Windows Update Setup Files on this computer. Please choose Windows Update under your IE Tools menu to add components to IE.' Of course, I cannot do this as I cannot get an icon on desktop or launch 'ie6setup.exe' as noted above. I believe there was a 3rd option but it was grayed out/disabled. So ... it "appears" I have 'EXPLORER.EXE' and 'ie6setup.exe' files ... but I still have no desktop/icons upon re-booting Windows98. I tried replacing 'Shell=Winfile' with 'Shell=Explorer.exe' and rebooting, but still nothing. And i tried again via DOS to scanreg /restrore and selecting the last registry on the list (it always specifies 'Started' and is a date right before my problem occurred) but again no desktop/icons upon re-booting Windows98. I hope this helps you .. help me. I am trying to avoid calling and paying the $35 but will if I absolutely have to. I am currently unemployed so your online support really helps me out right now. Thank you. Terry "glee" wrote: Please make sure you are telling us the right names of the files you are referring to. There is no "explorer.exe" in the location "c:\progra~1\intern~2".....the file there would be iexplore.exe, and there may be also an "ie6setup.exe". Post back with the correct information please. The instructions given were to find "ie6setup.exe" and run it if found, choosing Minimal-Custom and selecting the items already in bold print. Did you find "ie6setup.exe" in the location "c:\progra~1\intern~2" or any of its sub-folders? You can also look for it in the C:\Program Files\WindowsUpdate folder tree, or the C:\Windows\Windows Update Setup Files folder tree......I forget which it may be in, as I usually install IE from CD rather than from a download. In fact, if you cannot find the setup file in any of those locations, you may have IE6 SP1 on a CD somewhere, as it often is included on CD's in magazines. Another option is to uninstall IE6 by pasting the following line into the Run dialog: RUNDLL32 SETUPWBV.DLL,IE6Maintenance and choosing the option to "Restore the previous Windows configuration" from the menu that appears. After that, install IE6 either from a CD or from download, assuming that this allows you to boot normally again. -- Glen Ventura, MS MVP Shell/User, A+ ~ In memory of our friend, MVP Alex Nichol ~ http://aumha.org/alex.htm http://dts-l.org/goodpost.htm |
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