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unknown device- missing ksuser.dll and others - help please
Hi,
A couple of months ago I installed a Logitech Pro 4000 cam. At installation it asked for ksuser.dll and asked me to insert my win 98se disc - which i did, it said file not found, so i skipped this and then it tried to find gm16.dls, wmdmaud.drv,portcls.sys, and could not, so at this stage I cancelled and finished the installation. Everything seemed to be working fine, however under system devices, video controllers,I noticed an Unknown device with a yellow exclamation mark. As things seemed ok and the cam was working fine I ignored it. However, I have since realised that the mic/audio included as part of the cam is not working. (apparently my audio had been working through a desk top mike installed through my sound card). Checked with Logitech, FAQ's etc and in the process of trying to fix things, I attempted to install drivers for the Unknown device. Same issue, looking for ksuser.dll etc etc etc. After lots of skipping and clicking, I now have three Unknown devices with yellow exclamation marks. The cam seems to still work ok but I wonder about the Unknown devices. I would appreciate any comment (other than it serves me right for using Logitech !) Thanks Trevor |
#2
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unknown device- missing ksuser.dll and others - help please
All of those files will be found on your Win98 CD:
http://users.pandora.be/jtdoom/Windo...20Listing.html -- HTH - Please Reply to This Thread ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE), AH-VSOP AumHa Forums http://forum.aumha.org Protect Your PC http://www.microsoft.com/security/protect trk wrote: Hi, A couple of months ago I installed a Logitech Pro 4000 cam. At installation it asked for ksuser.dll and asked me to insert my win 98se disc - which i did, it said file not found, so i skipped this and then it tried to find gm16.dls, wmdmaud.drv,portcls.sys, and could not, so at this stage I cancelled and finished the installation. Everything seemed to be working fine, however under system devices, video controllers,I noticed an Unknown device with a yellow exclamation mark. As things seemed ok and the cam was working fine I ignored it. However, I have since realised that the mic/audio included as part of the cam is not working. (apparently my audio had been working through a desk top mike installed through my sound card). Checked with Logitech, FAQ's etc and in the process of trying to fix things, I attempted to install drivers for the Unknown device. Same issue, looking for ksuser.dll etc etc etc. After lots of skipping and clicking, I now have three Unknown devices with yellow exclamation marks. The cam seems to still work ok but I wonder about the Unknown devices. I would appreciate any comment (other than it serves me right for using Logitech !) Thanks Trevor |
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