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unknown device- missing ksuser.dll and others - help please



 
 
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  #1  
Old July 10th 04, 12:54 AM
trk
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Default unknown device- missing ksuser.dll and others - help please

Hi,
A couple of months ago I installed a Logitech Pro 4000 cam.
At installation it asked for ksuser.dll and asked me to insert my win 98se
disc - which i did, it said file not found, so i skipped this and then it
tried to find gm16.dls, wmdmaud.drv,portcls.sys, and could not, so at this
stage I cancelled and finished the installation.
Everything seemed to be working fine, however under system devices, video
controllers,I noticed an Unknown device with a yellow exclamation mark.
As things seemed ok and the cam was working fine I ignored it.

However, I have since realised that the mic/audio included as part of the
cam is not working. (apparently my audio had been working through a desk top
mike installed through my sound card).

Checked with Logitech, FAQ's etc and in the process of trying to fix things,
I attempted to install drivers for the Unknown device. Same issue, looking
for ksuser.dll etc etc etc. After lots of skipping and clicking, I now have
three Unknown devices with yellow exclamation marks.
The cam seems to still work ok but I wonder about the Unknown devices.

I would appreciate any comment (other than it serves me right for using
Logitech !)
Thanks
Trevor


  #2  
Old July 10th 04, 03:10 AM
PA Bear
external usenet poster
 
Posts: n/a
Default unknown device- missing ksuser.dll and others - help please

All of those files will be found on your Win98 CD:
http://users.pandora.be/jtdoom/Windo...20Listing.html
--
HTH - Please Reply to This Thread

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

AumHa Forums
http://forum.aumha.org

Protect Your PC
http://www.microsoft.com/security/protect

trk wrote:
Hi,
A couple of months ago I installed a Logitech Pro 4000 cam.
At installation it asked for ksuser.dll and asked me to insert my win 98se
disc - which i did, it said file not found, so i skipped this and then it
tried to find gm16.dls, wmdmaud.drv,portcls.sys, and could not, so at this
stage I cancelled and finished the installation.
Everything seemed to be working fine, however under system devices, video
controllers,I noticed an Unknown device with a yellow exclamation mark.
As things seemed ok and the cam was working fine I ignored it.

However, I have since realised that the mic/audio included as part of the
cam is not working. (apparently my audio had been working through a desk
top mike installed through my sound card).

Checked with Logitech, FAQ's etc and in the process of trying to fix
things, I attempted to install drivers for the Unknown device. Same
issue, looking for ksuser.dll etc etc etc. After lots of skipping and
clicking, I now have three Unknown devices with yellow exclamation marks.
The cam seems to still work ok but I wonder about the Unknown devices.

I would appreciate any comment (other than it serves me right for using
Logitech !)
Thanks
Trevor


 




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