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#1
March 2nd 05, 11:29 PM
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Missing .DLL File
After downloading and installing an update to a firewall and anti-virus
program called eTrust EZ Armor, I now receive the following message when rebooting the computer with Windows 98: "A required .DLL file, DRIVERIF.DLL, was not found." How do I correct this? 
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#2
March 3rd 05, 03:42 AM
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Are you sure you followed the installation instructions exactly? Typically,
you must disable and them uninstall your AV software before installing an update. If you don't follow the correct procedure these sorts of errors can occur. -- Jeff Richards MS MVP (Windows - Shell/User) "K-Bob" wrote in message ... After downloading and installing an update to a firewall and anti-virus program called eTrust EZ Armor, I now receive the following message when rebooting the computer with Windows 98: "A required .DLL file, DRIVERIF.DLL, was not found." How do I correct this?
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#3
March 5th 05, 03:07 AM
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The instructions read to NOT uninstall your current version of software. The
update should be installed as an upgrade to your existing software. Do you know what a DRIVERIF.DLL file is and how to restore it? "Jeff Richards" wrote: Are you sure you followed the installation instructions exactly? Typically, you must disable and them uninstall your AV software before installing an update. If you don't follow the correct procedure these sorts of errors can occur. -- Jeff Richards MS MVP (Windows - Shell/User) "K-Bob" wrote in message ... After downloading and installing an update to a firewall and anti-virus program called eTrust EZ Armor, I now receive the following message when rebooting the computer with Windows 98: "A required .DLL file, DRIVERIF.DLL, was not found." How do I correct this?
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#4
March 5th 05, 09:46 PM
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I would guess that the supplied instructions are not properly matched to the
software. I would recommend asking the supplier for information about why their installation procedure failed to install this file. -- Jeff Richards MS MVP (Windows - Shell/User) "K-Bob" wrote in message ... The instructions read to NOT uninstall your current version of software. The update should be installed as an upgrade to your existing software. Do you know what a DRIVERIF.DLL file is and how to restore it? "Jeff Richards" wrote: Are you sure you followed the installation instructions exactly? Typically, you must disable and them uninstall your AV software before installing an update. If you don't follow the correct procedure these sorts of errors can occur. -- Jeff Richards MS MVP (Windows - Shell/User) "K-Bob" wrote in message ... After downloading and installing an update to a firewall and anti-virus program called eTrust EZ Armor, I now receive the following message when rebooting the computer with Windows 98: "A required .DLL file, DRIVERIF.DLL, was not found." How do I correct this?
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#5
March 7th 05, 10:21 PM
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I was finally able to correct my problem from information sent to me from the
supplier, as the DRIVERIF.DLL file is associated with the supplier's program. It is not a Mircosoft file. Thanks for taking the time to help me out. "Jeff Richards" wrote: I would guess that the supplied instructions are not properly matched to the software. I would recommend asking the supplier for information about why their installation procedure failed to install this file. -- Jeff Richards MS MVP (Windows - Shell/User) "K-Bob" wrote in message ... The instructions read to NOT uninstall your current version of software. The update should be installed as an upgrade to your existing software. Do you know what a DRIVERIF.DLL file is and how to restore it? "Jeff Richards" wrote: Are you sure you followed the installation instructions exactly? Typically, you must disable and them uninstall your AV software before installing an update. If you don't follow the correct procedure these sorts of errors can occur. -- Jeff Richards MS MVP (Windows - Shell/User) "K-Bob" wrote in message ... After downloading and installing an update to a firewall and anti-virus program called eTrust EZ Armor, I now receive the following message when rebooting the computer with Windows 98: "A required .DLL file, DRIVERIF.DLL, was not found." How do I correct this?
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#6
March 7th 05, 10:35 PM
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Thanks for letting us know that you got it sorted out.
-- Jeff Richards MS MVP (Windows - Shell/User) "K-Bob" wrote in message ... I was finally able to correct my problem from information sent to me from the supplier, as the DRIVERIF.DLL file is associated with the supplier's program. It is not a Mircosoft file. Thanks for taking the time to help me out.
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