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kernel32.dll and blue screen problems
I'm having three problems that might be related, and I
hope someone can tell me what to do. First, I'm frequently getting a windows dialog box that says "Psinfo has caused an error in kernel32.dll. Psinfo will now close." That in itself doesn't seem to cause any other problem. Second, I am frequently getting a full-screen popup ad for Winantivirus. The only way to get rid of it is with Ctrl-Alt-Del. Third, I'm getting a dreaded blue screen more and more often with the following error message: "VWIN32(05) + 00002065 Error: 0E : 0028 : C0287E95". With that my computer freezes completely and I have to power off. The shutdown blows out my virus scan (McAfee) which I then have to download again in order to restore. In addition to McAfee Virus Scan I'm also running Panicware Popup Stopper (free edition) and Lavasoft Ad- Watch. But these problems occur whether or not I have the Popup Stopper or the Ad-Watch on. I've done complete Ad- Aware scans and Virus scans and everything seems to be clean. I'd really appreciate any help. Thanks! |
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