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#1
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Blue Screen Before Desktop Comes Up
Hello, I was browsing around Hotmail.com when the
computer suddenly froze when I was clicking 'Inbox.' Then on all subsequent restarts, a blue screen will appear telling me about some application that wasn't responding and to click any key to continue or restart. clicking any key will just go to a gray screen and just freeze. restarting will bring me back to the blue screen. i can restart to Safe Mode but not normal mode. i don't think i've installed any questionable items. i don't have any viruses. and hardware and all that stuff seemes to be in order. any suggestions? thanks! - joe |
#2
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Can you post _EXACTLY_ what the error message says?
-- Regards Steven Burn Ur I.T. Mate Group www.it-mate.co.uk Keeping it FREE! "Joe" wrote in message ... Hello, I was browsing around Hotmail.com when the computer suddenly froze when I was clicking 'Inbox.' Then on all subsequent restarts, a blue screen will appear telling me about some application that wasn't responding and to click any key to continue or restart. clicking any key will just go to a gray screen and just freeze. restarting will bring me back to the blue screen. i can restart to Safe Mode but not normal mode. i don't think i've installed any questionable items. i don't have any viruses. and hardware and all that stuff seemes to be in order. any suggestions? thanks! - joe |
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