How do I uninstall Office 2000 and install Office Pro 2000

This is a long post to collect issues relating to uninstalling Office [2000
specifically, though it could be modified for other versions and programs]
necessary for future referencing.
PLEASE do not quote or include this post in its entirety in any answers!!
CUT/CLIP what sections you are responding to from this [or the prior
discussions] when posting your input.

SUMMARY of prior discussions [Hopefully BAP and BC will use this discussion
for further activities]:

Two separate discussions were had in this group relating to the inability
to remove Office 2000 SR1 or correct errors occurring. The first discussion
was unsuccessful with correction of issues and/or removal.

As the poster [BAP] did not have the CDROM(s) for Office 2000, but had
CD-ROMs for Office Pro 2000, it was determined [in the second discussion,
and I think, suggested in the first] that the best recourse was to uninstall
the standard edition, and replace it with the Pro version. It could NOT be
accomplished using the Office un-installation routine in the original
installation.

A poster [BC] created an un-installation/cleanup routine for BAP to use,
which I looked at and thought might work.
MY ERROR was to presume BAP would restart the computer [thereby refreshing
the registry] after each step. There are now errors and issues which need to
be addressed. I apologize to BAP for my failure to direct the restarts
should be used.

Here was the original uninstall/cleaning routine which was established:

Subject: Gary S. Terhune - MS Office 2000 SR-1
Date: 6 Jan 2007 18:22:09 -0800

Message-ID: . com
References:







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.com


Xref: TK2MSFTNGP01.phx.gbl microsoft.public.win98.gen_discussion:821147

FYI:

I used a spare PC that had Windows 98 without
Office installed (there *are* alternatives after all)
and ran through a couple of cycles of installing
and removing Office 2K Pro by manually wiping
it out.

1) The first issue was that the Freeware version
of JV16 didn't even have Office 2000 entries in the
program list. So as an alternative I downloaded
CCleaner from he
http://www.filehippo.com/download_ccleaner
[I added: JV has an ignore list or lists, Office and/or components are
listed:
C:\Program Files\jv16 PowerTools\Settings\Ignore\Reported by users.dat -
which you can view or edit with a text editor or create your own.
To allow JV removal would require removing Office AND the individual progs
from the ignore list,, or so it seems.]

Note: when installing, uncheck all but the fist
2 options

Before running CCleaner, go into C:\Program
Files and delete the Microsoft Office folder.

2) Now run CCleaner. The "Fix Issues" option
is what needs to be run, but there's no harm in
doing a little cleaning up beforehand with the
main "Run Cleaner" function (uncheck "Cookies"
if you want to retain login info for web sites.)

Click on "Fix All Selected Issues" and make a
backup copy of the registry when prompted.

Select Fix All Issues -- this will remove the now
invalid Office 2k entries from the registry.

3) Run Eraser 2000 to get remove most of what's
still left of Office 2k. You will have to reboot and
this *will* screw up your fonts. Reinstalling Office
2K apparently will fix this.
[I added: The link to the Microsoft utility to remove all versions of
Office 2K:
http://support.microsoft.com/kb/239938 from prior posting]


4) Download and install the MS Installer CleanUp
utility: http://support.microsoft.com/kb/290301
Run this and remove any Office 2k entries that
are listed.

5) Now you should be able to do a clean install
of Office with whatever version you have.

Simple, no? Friggin' Microsoft and their little
tricks....

|-BC
-----------

BAP used this routine to attempt the removal and installation of the Pro
version, but ran across issues related to this routine.
Though finally getting to the point of actually being able to install
Office Pro 2000 [which could not be accomplished before using this routine],
BAP reported this after using the technique:

BC, I decided to undertake the task of removing MS Office SR-1 Standard from
the troubled Computer, following your procedure. From all that I can see,
the installation of MS Office Pro was successful. There is, at least to this
point, one minor resolvable discrepancy that I should be able to handle. I
do
have several items to point out, however, that are more of a bother than
serious problems, hopefully.
The task evolved in this fashion.
-Deleted the MS Office Folder, composed the regback.bat file and ran it,
without any problems.
-Installed the downloaded CCleaner, 'unchecking all but the fist 2 options'
..
-Ran CCleaner, but the icons for the "Fix Issues" or "Fix All Selected
Issues" were not in sight. (More on this, later)
- Ignored that step and went to "Tools", checked only the option to
uninstall "Microsoft Office 2000 SR-1 Standard" and did that.
- Went to "Cleaner" and ran it with all the items checked, as shown. As it
appeared to be confirmation of deleted files, I exited CCleaner
- Ran 'Eraser 2000' and allowed the System to re-boot.
- Ran "msicuu2.exe".
- Tried to install the Pro Version. The CD simply would not show anything on
the Monitor for the longest time. Eventually, an Error window, with Setup
shown on the top left corner, said that an illegal operation had been
performed. Start\Run (My drive)F:\Setup.exe showed similar outcome.
Luckily,
by Gary's earlier suggestion, I had copied the contents of the CD on a
Folder
of a different Computer, burn its contents to another CD and, finally, copy
all to a Folder in the troubled Computer.
- Ran Setup.exe from that Folder and was able to install the Pro Version.
Strangely, when I entered the Key Number, Error 1904 showed up saying that
"Module C:\Windows\System\MSRCLR40.DLL had failed to register.
HResult-2147023739. Contact your Support Personnel".
- On the next trial, I clicked on Next without entering the Product Key and
the installation took place.
- Later on, while in the process of testing Office Applications, I was asked
to enter the Key number, but, to my impression, not as a MUST. Did enter it
at that time.
- To my relief, the Office Applications work as simple User would expect.

BC, wondering my inability to see "Fix Issues", I went back to CCleaner and
clicked on the "Issues" icon. The 'Scan for Issues" produced approximately 9
pages of items, many of them, apparently, of unrelated nature to Office.
Office was shown in 2 'Application Path', 13 to 'Help Files', 3 to
'Installer
Reference', 2 to 'Invalid Default Icon' and 10 to 'Missing Shared DLL'. It
my
be too late to fix anything, at this point, I presume. Would the option to
make a copy of the Registry show up when "Fix All Selected Issues" is
allowed? Do you think that it may be wise to allow the option to 'Fix All ',
at this late time?
Another disturbing fact is there are 12 Entries about Microsoft 2000 SR-1
Standard in HKEY.CLASSES.ROOT, using RegSeeker to search for it. Actually,
there are 6 sets of entries. Each set of two has the same CLSID, but the
second one is followed by \projID.
Do you feel that it would be OK to delete them?
Incidentally, the size of User.dat is the same as the one in the copy of the
Registry produced by the Regback.bat file, at 1,650,729 Bytes. The current
System.dat, on the other hand, is 10,649,632 vs 10,616,864 Bytes. It is
possible that this may not mean much.
** BC, thank you for all suggestions. All appears to be working OK, in spite
of my clumsiness. I would appreciate if you could clarify some of my
questions, at this point.
I re-iterate some shown plus one or two more.
1. Would the option to make a copy of the Registry show up when "Fix All
Selected Issues" is allowed?
2. Do you feel that it would be OK to delete the entries about Microsoft
2000 SR-1 Standard in HKEY.CLASSES.ROOT?
3. Do you feel that it would be OK to delete Entries about Microsoft 2000
SR-1 Standard in HKEY.CLASSES.ROOT?
4. I do not feel that it might be necessary to restore the Registry as
copied by Regback.bat, but, just for curiosity, what would be the steps to
do
that? It does not appear to me that it would work in the same way as when
restoring the copied saved by the System.
5. Is there something that I should have done that could be corrected, at
this point in the process?
*Thank you, BC, for your patience and time in getting me to this point!
--------

Realizing my ERROR to advise the restart/shutdown during the routine, I
then posted these questions which BAP answered:

Thank you, MEB! My answers follow your questions.

"MEB" wrote:

Hmm, not sure what happened to BC, thought he'd attempt to correct these
issues or explain some of them.

I would have a few questions due to the outcome you have experienced.

1. Did you shutdown/restart the computer between each sequence of the
removal and installation?

?** If I recall correctly, there was no shutdown. Only one restart/reboot
was allowed after running Eraser 2000.

2. Your finding the large amount of cleanable links for other programs
potentially indicates numerous programs have been previously installed and
uninstalled, is this true?

?** Definetely! Some may have been re-installed more than once, if errors
may have occurred during the execution of the application. Over the years,
since 1999, many Applications have been installed, along with many games,
mostly for grandchildren.

3. Have you found any errors occurring since the removal and installation?

?** Some, but not serious. One has to do with MS Word. In addition of taking
an unusual amount of time to come up
(either when clicking on its shortcut or on a DOC file), right-clicking on
HTML file, the EDIT option , which would call MS WORD for editing, it
reports
an Error, showing
'The Windows installer failed to install the program associated with this
file. Please contact your system coordinator.' During the installation of MS
Office 2000 Pro, an error showed up when I entered the Product Key no,
namely,
"Error 1904 - Module C:\Windows\System\MSRCLR40.DLL had failed to
register. HResult-2147023739. Contact your Support Personnel".
Before the installation, the options when rt/ck on HTML file we Open/Edit
plus others. Now they have changed to: Open/Open in same window\Open with
WordPerfect\Edit plus others. (I do have WordPerfect). I can, however, open
those files with IE and have the option to edit them with MS Word.
The other inconvenience is that when viewing Folders containing images, the
preview feature no longer works.

4. How large are the user.dat and system.dat files now?

?** Currently, USER.DAT is 1.57 MB. SYSTEM.DAT is 10.1 MB.

5. The registry might be cleanable/repairable via a relatively safe "DOS
prompt only" method using scanreg, would you like someone to advise you of
how this might work?

?** Any advise or guidance will be welcome.


----------

BC [being unable to answer originally due to personal issues] then created
a POST cleaning/installing routine:

Hi

Sorry for the delayed response -- I've been traveling and
Google was fiddling with Groups over the weekend. But:

1) CCleaner should always give you a backup option when
you pick Fix All Selected issues.

2) I would purge anything CCleaner sees as an issue. It's
a very conservative registry cleaner.

3) To restore the registry files backed up with regback.bat
simply means copying the contents of the regback folder,
especially system.dat and user.dat, into the c:\windows
folder, overwriting what's already there. You would have
to use the attrib command to unhide and unprotect the
active system and user dat files first. The easiest way
would be to just rename the c:\windows\regback folder
that was already created to something like regback1 or
such. Regback.bat will recreate a new regback folder,
make another copy of the system files, and unprotect
and unhide the registry files as well.

I would make another backup of the existing system
files before reusing an older backup.

Once you've cleaned up things with CCleaner as best
you can, you can use a Microsoft trick to mildly
optimize the registry:

a) Restart in DOS mode (the prompt doesn't matter)

b) Enter: smartdrv
(optional, for speed)

c) Then enter: scanreg /fix /opt

This will rebuild your registry files.

Good luck.

|-BC
-----------

Hopefully, the above is sufficient enough to establish where the discussion
is/was for further activity and discussion.

MSRCLR40.DLL is Microsoft Jet Briefcase Reconciler Library [my present
version is 4.00.2927.2], to partially address BAP's listed error at 3. per
my questions.
Note that BAP's registry is filled with old entrees which need removed, and
is likely too large for a successful /fix /opt using scanreg unless they are
removed [hence the need to clean the registry first].

Comments and suggestions were requested by BAP.
Please remember to NOT quote or include the entire posting in any responses
as it is an undue burden upon the group when downloading messages or
responding via various routes.

--
MEB
http://peoplescounsel.orgfree.com/
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"Most people, sometime in their lives, stumble across truth.
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Or to put it another way:
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but only you can choose whether you take the red pill or the blue one.
_______________