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Blue Screen error at startup
Hello,
Could anyone help with my problem? I have started to receive a Blue Screen on startup of Windows 98 that says "A fatal exception OE 0028:C002F705 in VXD NTKERN (1) 0000DFC9 Application will be terminated. " I had enabled onboard USB as the USB ports had stopped working (must have disabled some how), but I have now disabled it and replaced the drivers using SFC mentioned in Microsoft KB instructions. When I press a key to get rid of the Blue Screen, it comes back 2 more times and then Windows 98 loads. Also I'm not sure if this error is affecting it, but the computer now hangs on restart/shutdown and the reset/powerbutton now has to be pressed on the computer to restart/shut it down. Things I've tried: Disabled USB and removed USB related items in device manager Replaced NTKERN.VXD using SFC and windows 98 disc Replaced USB drivers using SFC and Windows 98 Disc (KB ID=299264) Thank you for your time, |
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sdow wrote:
I have started to receive a Blue Screen on startup of Windows 98 that says "A fatal exception OE 0028:C002F705 in VXD NTKERN (1) 0000DFC9 Application will be terminated. " Fatal Exception 0E is a Page Fault interrupt. It typically occurs when Windows tries to access virtual memory on a demand-paged basis and the requested page of memory is missing or damaged, or when a paging protection rule is otherwise violated. When occurring in the 0028 memory range, it nearly always means that a device driver is implicated in the problem. In this case, the specific virtual driver, NTKERN.VXD, is named in the error. There may be a problem with this specific driver, or with some other process that is running when that driver is loaded at startup. Restart Windows - Press and hold the Ctrl key once the memory check is finished, until the boot menu comes up. Select step-by-step startup. Press Enter to accept each default and comes along, but watch to see what is happening so you can detect where a hang occurs. The last phase of this startup will be launching the native drivers. Say No when NTKERN.VXD comes up. See if you get through without an error. -- Jim Eshelman, MS-MVP Windows/Security Windows Support Center: http://aumha.org/ AumHa Forums: http://aumha.net/ |
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