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#11
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not showing in add/remove multiple occurences
Yes, you should now go ahead with the rename of the keyname and the
DisplayName ....Alan -- Alan Edwards, MS MVP Windows - Internet Explorer http://dts-l.org/index.html On Fri, 7 Apr 2006 19:59:13 -0400, in microsoft.public.windowsme.software "Donna" wrote: I did "Export registry file" and chose the entire install folder, and saved it as a .reg file in My Documents. I belive this is what you meant by exporting the Uninstall key. I see in the article you quoted it gives instructions on how to rename. Should I go ahead and do this? thanks "Alan Edwards" wrote in message .. . OK, but that is not always the problem and it is not always the missing keys that cause it. If all the keys are there, I strongly suggest you export the Uninstall key now, in case it is lost. ...Alan -- Alan Edwards, MS MVP Windows - Internet Explorer http://dts-l.org/index.html On Fri, 7 Apr 2006 11:54:07 -0400, in microsoft.public.windowsme.software "Donna" wrote: Gotcha. ok found the registry entry. Both of the keynames are indeed shorter than the maximum. One is called "AVG7Uninstall"... the other is "TweakNow RegCleaner Standard _is1" "Alan Edwards" wrote in message .. . All Installed Programs May Not Be Displayed in the Add/Remove Programs Tool http://support.microsoft.com/?kbid=240348 I have fixed several of these recently for others. The problem will occur in these two situations: 1. The uninstall keyname for an application is greater than 63 characters. Solution: Rename the keyname. e.g. this is invalid [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\123 4 5678901234567890123456789012345678901234567890123 45678901234] 2. The DisplayName for the key is greater than 63 characters. Solution: Shorten DisplayName e.g. this is invalid "DisplayName"="123456789012345678901234567890123 456789012345678901234567890 1 234" *** Note that the invalid entry that can cause this is not necessarily connected with the ones missing so you must check all entries. If you need a second opinion, export the key to a Registration file and email it to me. ....Alan - Alan Edwards MS MVP Windows -Internet Explorer On Thu, 6 Apr 2006 19:42:17 -0400, in microsoft.public.windowsme.software "Donna" wrote: Hi... something seems to be wrong with the add/remove programs. At first I thought it was that the software I had installed didnt come with an uninstaller. But its happened with 3 or 4 things now. I contacted some of the support people for the products that werent showing and they assured me that the product came with an uninstaller. They recommended I reinstall the product, but it still didnt show. I recently started using a utility called "easy uninstall" to do the add/removes, but would like to know whats up with the add/remove and fix it if possible. thanks in advance! |
#12
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not showing in add/remove multiple occurences
Alan, thank you so much for your help. I renamed both display and the key,
and now the missing programs are showing up in the add/remove program list. Another Mystery solved. again thanks! also... Reader Rabbit 2nd Grade adventure (as below) is from the The Learning Company. here is the link http://www.learningcompany.com/jump....AGE&itemID=107 "Alan Edwards" wrote in message ... Yes, right-click and rename. It should be the problem but only renaming will prove that. Please export the key before you do anything, just in case you make an error. If you get the problem solved, can you let me know where this came from and I will contact the author. Most have been cooperative and changed their uninstall routines. ...Alan -- Alan Edwards, MS MVP Windows - Internet Explorer http://dts-l.org/index.html On Fri, 7 Apr 2006 19:49:32 -0400, in microsoft.public.windowsme.software "Donna" wrote: I did find a key and a display name that is longer than 63. Keyname are display name are as follows... How do I rename them ? just right click and do rename? Do you think this may be whats causing the others not to show though? HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Cur rentVersion\Uninstall\Read e r Rabbit 2nd Grade(R) Mis-cheese-ious Dreamship Adventures(TM) "Alan Edwards" wrote in message .. . OK, but that is not always the problem and it is not always the missing keys that cause it. If all the keys are there, I strongly suggest you export the Uninstall key now, in case it is lost. ...Alan -- Alan Edwards, MS MVP Windows - Internet Explorer http://dts-l.org/index.html On Fri, 7 Apr 2006 11:54:07 -0400, in microsoft.public.windowsme.software "Donna" wrote: Gotcha. ok found the registry entry. Both of the keynames are indeed shorter than the maximum. One is called "AVG7Uninstall"... the other is "TweakNow RegCleaner Standard _is1" "Alan Edwards" wrote in message .. . All Installed Programs May Not Be Displayed in the Add/Remove Programs Tool http://support.microsoft.com/?kbid=240348 I have fixed several of these recently for others. The problem will occur in these two situations: 1. The uninstall keyname for an application is greater than 63 characters. Solution: Rename the keyname. e.g. this is invalid [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\12 3 4 5678901234567890123456789012345678901234567890123 45678901234] 2. The DisplayName for the key is greater than 63 characters. Solution: Shorten DisplayName e.g. this is invalid "DisplayName"="123456789012345678901234567890123 45678901234567890123456789 0 1 234" *** Note that the invalid entry that can cause this is not necessarily connected with the ones missing so you must check all entries. If you need a second opinion, export the key to a Registration file and email it to me. ....Alan - Alan Edwards MS MVP Windows -Internet Explorer On Thu, 6 Apr 2006 19:42:17 -0400, in microsoft.public.windowsme.software "Donna" wrote: Hi... something seems to be wrong with the add/remove programs. At first I thought it was that the software I had installed didnt come with an uninstaller. But its happened with 3 or 4 things now. I contacted some of the support people for the products that werent showing and they assured me that the product came with an uninstaller. They recommended I reinstall the product, but it still didnt show. I recently started using a utility called "easy uninstall" to do the add/removes, but would like to know whats up with the add/remove and fix it if possible. thanks in advance! |
#13
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not showing in add/remove multiple occurences
Sorry for the messy thread ... see reply to your last post
"Alan Edwards" wrote in message ... Yes, you should now go ahead with the rename of the keyname and the DisplayName ...Alan -- Alan Edwards, MS MVP Windows - Internet Explorer http://dts-l.org/index.html On Fri, 7 Apr 2006 19:59:13 -0400, in microsoft.public.windowsme.software "Donna" wrote: I did "Export registry file" and chose the entire install folder, and saved it as a .reg file in My Documents. I belive this is what you meant by exporting the Uninstall key. I see in the article you quoted it gives instructions on how to rename. Should I go ahead and do this? thanks "Alan Edwards" wrote in message .. . OK, but that is not always the problem and it is not always the missing keys that cause it. If all the keys are there, I strongly suggest you export the Uninstall key now, in case it is lost. ...Alan -- Alan Edwards, MS MVP Windows - Internet Explorer http://dts-l.org/index.html On Fri, 7 Apr 2006 11:54:07 -0400, in microsoft.public.windowsme.software "Donna" wrote: Gotcha. ok found the registry entry. Both of the keynames are indeed shorter than the maximum. One is called "AVG7Uninstall"... the other is "TweakNow RegCleaner Standard _is1" "Alan Edwards" wrote in message .. . All Installed Programs May Not Be Displayed in the Add/Remove Programs Tool http://support.microsoft.com/?kbid=240348 I have fixed several of these recently for others. The problem will occur in these two situations: 1. The uninstall keyname for an application is greater than 63 characters. Solution: Rename the keyname. e.g. this is invalid [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\12 3 4 5678901234567890123456789012345678901234567890123 45678901234] 2. The DisplayName for the key is greater than 63 characters. Solution: Shorten DisplayName e.g. this is invalid "DisplayName"="123456789012345678901234567890123 45678901234567890123456789 0 1 234" *** Note that the invalid entry that can cause this is not necessarily connected with the ones missing so you must check all entries. If you need a second opinion, export the key to a Registration file and email it to me. ....Alan - Alan Edwards MS MVP Windows -Internet Explorer On Thu, 6 Apr 2006 19:42:17 -0400, in microsoft.public.windowsme.software "Donna" wrote: Hi... something seems to be wrong with the add/remove programs. At first I thought it was that the software I had installed didnt come with an uninstaller. But its happened with 3 or 4 things now. I contacted some of the support people for the products that werent showing and they assured me that the product came with an uninstaller. They recommended I reinstall the product, but it still didnt show. I recently started using a utility called "easy uninstall" to do the add/removes, but would like to know whats up with the add/remove and fix it if possible. thanks in advance! |
#14
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not showing in add/remove multiple occurences
Hi Donna
Thanks for the feedback and the link. Glad it all worked out. Take care...Alan -- Alan Edwards, MS MVP Windows - Internet Explorer http://dts-l.org/index.html On Fri, 7 Apr 2006 21:43:38 -0400, in microsoft.public.windowsme.software "Donna" wrote: Alan, thank you so much for your help. I renamed both display and the key, and now the missing programs are showing up in the add/remove program list. Another Mystery solved. again thanks! also... Reader Rabbit 2nd Grade adventure (as below) is from the The Learning Company. here is the link http://www.learningcompany.com/jump....AGE&itemID=107 "Alan Edwards" wrote in message .. . Yes, right-click and rename. It should be the problem but only renaming will prove that. Please export the key before you do anything, just in case you make an error. If you get the problem solved, can you let me know where this came from and I will contact the author. Most have been cooperative and changed their uninstall routines. ...Alan -- Alan Edwards, MS MVP Windows - Internet Explorer http://dts-l.org/index.html On Fri, 7 Apr 2006 19:49:32 -0400, in microsoft.public.windowsme.software "Donna" wrote: I did find a key and a display name that is longer than 63. Keyname are display name are as follows... How do I rename them ? just right click and do rename? Do you think this may be whats causing the others not to show though? HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Cu rrentVersion\Uninstall\Read e r Rabbit 2nd Grade(R) Mis-cheese-ious Dreamship Adventures(TM) "Alan Edwards" wrote in message .. . OK, but that is not always the problem and it is not always the missing keys that cause it. If all the keys are there, I strongly suggest you export the Uninstall key now, in case it is lost. ...Alan -- Alan Edwards, MS MVP Windows - Internet Explorer http://dts-l.org/index.html On Fri, 7 Apr 2006 11:54:07 -0400, in microsoft.public.windowsme.software "Donna" wrote: Gotcha. ok found the registry entry. Both of the keynames are indeed shorter than the maximum. One is called "AVG7Uninstall"... the other is "TweakNow RegCleaner Standard _is1" "Alan Edwards" wrote in message .. . All Installed Programs May Not Be Displayed in the Add/Remove Programs Tool http://support.microsoft.com/?kbid=240348 I have fixed several of these recently for others. The problem will occur in these two situations: 1. The uninstall keyname for an application is greater than 63 characters. Solution: Rename the keyname. e.g. this is invalid [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\12 3 4 5678901234567890123456789012345678901234567890123 45678901234] 2. The DisplayName for the key is greater than 63 characters. Solution: Shorten DisplayName e.g. this is invalid "DisplayName"="12345678901234567890123456789012 345678901234567890123456789 0 1 234" *** Note that the invalid entry that can cause this is not necessarily connected with the ones missing so you must check all entries. If you need a second opinion, export the key to a Registration file and email it to me. ....Alan - Alan Edwards MS MVP Windows -Internet Explorer On Thu, 6 Apr 2006 19:42:17 -0400, in microsoft.public.windowsme.software "Donna" wrote: Hi... something seems to be wrong with the add/remove programs. At first I thought it was that the software I had installed didnt come with an uninstaller. But its happened with 3 or 4 things now. I contacted some of the support people for the products that werent showing and they assured me that the product came with an uninstaller. They recommended I reinstall the product, but it still didnt show. I recently started using a utility called "easy uninstall" to do the add/removes, but would like to know whats up with the add/remove and fix it if possible. thanks in advance! |
#15
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Software link -- not showing in add/remove multiple occurences
From The Learning Company site, there is a link for support of the software
here... http://support.learningcompany.com/ "Alan Edwards" wrote in message ... Yes, right-click and rename. It should be the problem but only renaming will prove that. Please export the key before you do anything, just in case you make an error. If you get the problem solved, can you let me know where this came from and I will contact the author. Most have been cooperative and changed their uninstall routines. ...Alan -- Alan Edwards, MS MVP Windows - Internet Explorer http://dts-l.org/index.html On Fri, 7 Apr 2006 19:49:32 -0400, in microsoft.public.windowsme.software "Donna" wrote: I did find a key and a display name that is longer than 63. Keyname are display name are as follows... How do I rename them ? just right click and do rename? Do you think this may be whats causing the others not to show though? HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Cur rentVersion\Uninstall\Read e r Rabbit 2nd Grade(R) Mis-cheese-ious Dreamship Adventures(TM) |
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