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#1
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all in one printer
running microsoft me but am unable to install new software
for printer ie wont print. been told to download updates which i have but still no good. Any ideas? |
#2
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And the make and model of the printer is.......?
-- Cari (MS-MVP Windows Client - Printing, Imaging & Hardware) www.coribright.com "chris" wrote in message ... running microsoft me but am unable to install new software for printer ie wont print. been told to download updates which i have but still no good. Any ideas? |
#3
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......and the error message is....?
Have you been running with the Quack? Are you running Norton System Quack - - errr - Doctor? If so, then read on...... You may have up to 32,000 empty OEM*.INF files sitting in your c:\Windows\INF folder, which prevents any program putting a legitimate *.INF file in there (it also slow your system down to stop, trying to read them and sort the [non-existent] contents!). You need to DELETE all 0byte (and ONLY the 0byte) OEM*.INF files. look here for information on how to do that , and how to prevent it happening again (i.e. TURN OFF NORTON SYSTEM DOCTOR - unless you are actively troubleshooting something) The Symantec site: http://service1.symantec.com/SUPPORT...15010309&src=n also "Computer Stops Responding (Hangs) During Setup, Installing Updates, or Adding New Hardware" (http://support.microsoft.com/default...;en-us;Q281967) also http://support.microsoft.com/default...;en-us;Q301540 (which contains the fix for your problem in the NOTE under the patch description) Phone your Local MS office, and tell them your problem quoting Q301540 - they'll either send you the patch, or give you a one-use password, for the cost of the call. Good Luck -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm http://tinyurl.com/6oztj Please read http://dts-l.org/goodpost.htm on how to post messages to NG's "Cari (MS MVP)" wrote in message ... And the make and model of the printer is.......? -- Cari (MS-MVP Windows Client - Printing, Imaging & Hardware) www.coribright.com "chris" wrote in message ... running microsoft me but am unable to install new software for printer ie wont print. been told to download updates which i have but still no good. Any ideas? |
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