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#1
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W98SE Connection to Internet IE6 Broadband
I cannot connect one of my computers (I have 4 connected to a Draytek
Vigor2600) to the Internet although I am sure I have connected this computer before. It is connected direct to one of the Vigor ports (as opposed to a connected switch) that one of my other computers successfully used today. It has also failed when connected to switch although the switch connection is OK as proved by another computer. All 4 computers are successfully connected to my own local network and the other 3 computers have successfully connected to the internet today. From a DOS prompt Ipconfig shows192.168.1.10 with gateway of 192.168.1.1 From the first screen for this new connection the message is: """"Microsoft Internet Explorer ! An unexpected error has occurred. Please call MSN technical Support."""" PS In configuring the Network thru Control Panel I cannot get "Dial-Up Adapter" into the configuration panel - this has never happened to me before over many years. Can this be because I have removed the redundant Modem? Help please. |
#2
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Does the error screen happen to provide more information? An error code? Is
there a 'details' or 'more information' or similar link on the error window that you could use to gather more info about the error(s)? -- _______________________________________ Hyperlinks used to ensure advice is current Sandi - Microsoft MVP since 1999 (IE/OE) http://inetexplorer.mvps.org "ATK" wrote in message ... I cannot connect one of my computers (I have 4 connected to a Draytek Vigor2600) to the Internet although I am sure I have connected this computer before. It is connected direct to one of the Vigor ports (as opposed to a connected switch) that one of my other computers successfully used today. It has also failed when connected to switch although the switch connection is OK as proved by another computer. All 4 computers are successfully connected to my own local network and the other 3 computers have successfully connected to the internet today. From a DOS prompt Ipconfig shows192.168.1.10 with gateway of 192.168.1.1 From the first screen for this new connection the message is: """"Microsoft Internet Explorer ! An unexpected error has occurred. Please call MSN technical Support."""" PS In configuring the Network thru Control Panel I cannot get "Dial-Up Adapter" into the configuration panel - this has never happened to me before over many years. Can this be because I have removed the redundant Modem? Help please. |
#3
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NO. The error message is as I showed it within apostrophes.
Sandi - Microsoft MVP wrote: Does the error screen happen to provide more information? An error code? Is there a 'details' or 'more information' or similar link on the error window that you could use to gather more info about the error(s)? "ATK" wrote in message ... I cannot connect one of my computers (I have 4 connected to a Draytek Vigor2600) to the Internet although I am sure I have connected this computer before. It is connected direct to one of the Vigor ports (as opposed to a connected switch) that one of my other computers successfully used today. It has also failed when connected to switch although the switch connection is OK as proved by another computer. All 4 computers are successfully connected to my own local network and the other 3 computers have successfully connected to the internet today. From a DOS prompt Ipconfig shows192.168.1.10 with gateway of 192.168.1.1 From the first screen for this new connection the message is: """"Microsoft Internet Explorer ! An unexpected error has occurred. Please call MSN technical Support."""" PS In configuring the Network thru Control Panel I cannot get "Dial-Up Adapter" into the configuration panel - this has never happened to me before over many years. Can this be because I have removed the redundant Modem? Help please. |
#4
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I'm afraid you will have to do what is asked; contact MSN Technical support.
Maybe they're computer mind readers, but I'm not ( -- Hyperlinks are used to ensure advice remains current _______________________________________ Sandi - Microsoft MVP since 1999 (IE/OE) http://inetexplorer.mvps.org/ "ATK" wrote in message NO. The error message is as I showed it within apostrophes. Sandi - Microsoft MVP wrote: Does the error screen happen to provide more information? An error code? Is there a 'details' or 'more information' or similar link on the error window that you could use to gather more info about the error(s)? "ATK" wrote in message ... I cannot connect one of my computers (I have 4 connected to a Draytek Vigor2600) to the Internet although I am sure I have connected this computer before. It is connected direct to one of the Vigor ports (as opposed to a connected switch) that one of my other computers successfully used today. It has also failed when connected to switch although the switch connection is OK as proved by another computer. All 4 computers are successfully connected to my own local network and the other 3 computers have successfully connected to the internet today. From a DOS prompt Ipconfig shows192.168.1.10 with gateway of 192.168.1.1 From the first screen for this new connection the message is: """"Microsoft Internet Explorer ! An unexpected error has occurred. Please call MSN technical Support."""" PS In configuring the Network thru Control Panel I cannot get "Dial-Up Adapter" into the configuration panel - this has never happened to me before over many years. Can this be because I have removed the redundant Modem? Help please. |
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