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#1
September 29th 04, 11:37 AM
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Startup Problems
When my windows 98 computer boots it will only come up in
Safe Mode. What can I do to get it to boot properly? 
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#2
September 29th 04, 12:05 PM
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Windows 98 or Windows 95 Defaults to Safe Mode
http://support.microsoft.com/?kbid=143283 The Computer Always Starts in Safe Mode http://support.microsoft.com/?kbid=306615 -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "crlott" wrote in message ... When my windows 98 computer boots it will only come up in Safe Mode. What can I do to get it to boot properly?
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#3
September 29th 04, 04:15 PM
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SAFE MODE is not the normal mode of operation. Something
is wrong. -----Original Message----- Windows 98 or Windows 95 Defaults to Safe Mode http://support.microsoft.com/?kbid=143283 The Computer Always Starts in Safe Mode http://support.microsoft.com/?kbid=306615 -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "crlott" wrote in message ... When my windows 98 computer boots it will only come up in Safe Mode. What can I do to get it to boot properly? .
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#4
September 29th 04, 05:19 PM
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-----Original Message----- Windows 98 or Windows 95 Defaults to Safe Mode http://support.microsoft.com/?kbid=143283 The Computer Always Starts in Safe Mode http://support.microsoft.com/?kbid=306615 -- Regards Ron, I am not sure what you mean when you say the compter always starts in safe mode. SAFE MODE is certainly not the normal mode of startup for any of my computers. In this case when I try to start my Windows 98 computer, I get an error message that tells me there are some missing drivers and because of this the computer is starting in SAFE MODE. If I click OK on this message box, the computer proceeds to a VERY SLOW start up, and when finished booting, the screen is different than normal (icons larger and colors not clear). Some of the features such as internet connection does not work. I am sure there is some procedure to correct this problem, but I do not know enough to resolve it. I hope someone can advise me on how to get the computer start up back to normal. Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "crlott" wrote in message ... When my windows 98 computer boots it will only come up in Safe Mode. What can I do to get it to boot properly? .
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#5
September 29th 04, 05:23 PM
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Read the articles that I referred you to--they both deal with safe mode
starts -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "crlott" wrote in message ... -----Original Message----- Windows 98 or Windows 95 Defaults to Safe Mode http://support.microsoft.com/?kbid=143283 The Computer Always Starts in Safe Mode http://support.microsoft.com/?kbid=306615 -- Regards Ron, I am not sure what you mean when you say the compter always starts in safe mode. SAFE MODE is certainly not the normal mode of startup for any of my computers. In this case when I try to start my Windows 98 computer, I get an error message that tells me there are some missing drivers and because of this the computer is starting in SAFE MODE. If I click OK on this message box, the computer proceeds to a VERY SLOW start up, and when finished booting, the screen is different than normal (icons larger and colors not clear). Some of the features such as internet connection does not work. I am sure there is some procedure to correct this problem, but I do not know enough to resolve it. I hope someone can advise me on how to get the computer start up back to normal. Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "crlott" wrote in message ... When my windows 98 computer boots it will only come up in Safe Mode. What can I do to get it to boot properly? .
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#6
September 30th 04, 12:35 PM
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Ron,
I tried the recommendations from the article and this did not fix the problem. Here is additional information to explain the problem I am having: When I start the computer, the first thing that appears on the screen is a blue error message box with this message, "Fatal exception OD has occurred 2067:00000316." If I then press CTRL-ALT-DELETE, the computer will proceed to boot (very slowly) always in SAFE MODE. After booting, if I go to My Computer, it shows there are two floppy drives (A & B) but no CD ROM drive(although the computer does have a CD ROM. On suggestion of a computer savy friend, I tried disconnecting the CD ROM drive, restarting the computer, and then repeating this process with the drive connected. With the CD ROM drive disconnected, the computer showed only one floppy drive. However, this did not fix the problem. Thank you for your help! -----Original Message----- Read the articles that I referred you to--they both deal with safe mode starts -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "crlott" wrote in message ... -----Original Message----- Windows 98 or Windows 95 Defaults to Safe Mode http://support.microsoft.com/?kbid=143283 The Computer Always Starts in Safe Mode http://support.microsoft.com/?kbid=306615 -- Regards Ron, I am not sure what you mean when you say the compter always starts in safe mode. SAFE MODE is certainly not the normal mode of startup for any of my computers. In this case when I try to start my Windows 98 computer, I get an error message that tells me there are some missing drivers and because of this the computer is starting in SAFE MODE. If I click OK on this message box, the computer proceeds to a VERY SLOW start up, and when finished booting, the screen is different than normal (icons larger and colors not clear). Some of the features such as internet connection does not work. I am sure there is some procedure to correct this problem, but I do not know enough to resolve it. I hope someone can advise me on how to get the computer start up back to normal. Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "crlott" wrote in message ... When my windows 98 computer boots it will only come up in Safe Mode. What can I do to get it to boot properly? . .
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#7
September 30th 04, 03:38 PM
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The CDRom drive is not recognized in Windows in safe mode unless you load
special drivers for it. I don't know why two floppy drives are being reflected (you might want to check the BIOS settings) or why one disappears when you unhook the CDRom drive--I see no logical connection between the two. Are there any indications of problems in control panel, system, device manager? Fatal exception errors can be a bear to fix--take a look at this article: What Are Fatal Exception Errors http://support.microsoft.com/?kbid=150314 What I would do is look to see if there is a program being started at boot that is causing the fatal exception using this technique: How to Perform Clean-Boot Troubleshooting for Windows 98 http://support.microsoft.com/?kbid=192926 -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo wrote in message ... Ron, I tried the recommendations from the article and this did not fix the problem. Here is additional information to explain the problem I am having: When I start the computer, the first thing that appears on the screen is a blue error message box with this message, "Fatal exception OD has occurred 2067:00000316." If I then press CTRL-ALT-DELETE, the computer will proceed to boot (very slowly) always in SAFE MODE. After booting, if I go to My Computer, it shows there are two floppy drives (A & B) but no CD ROM drive(although the computer does have a CD ROM. On suggestion of a computer savy friend, I tried disconnecting the CD ROM drive, restarting the computer, and then repeating this process with the drive connected. With the CD ROM drive disconnected, the computer showed only one floppy drive. However, this did not fix the problem. Thank you for your help! -----Original Message----- Read the articles that I referred you to--they both deal with safe mode starts -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "crlott" wrote in message ... -----Original Message----- Windows 98 or Windows 95 Defaults to Safe Mode http://support.microsoft.com/?kbid=143283 The Computer Always Starts in Safe Mode http://support.microsoft.com/?kbid=306615 -- Regards Ron, I am not sure what you mean when you say the compter always starts in safe mode. SAFE MODE is certainly not the normal mode of startup for any of my computers. In this case when I try to start my Windows 98 computer, I get an error message that tells me there are some missing drivers and because of this the computer is starting in SAFE MODE. If I click OK on this message box, the computer proceeds to a VERY SLOW start up, and when finished booting, the screen is different than normal (icons larger and colors not clear). Some of the features such as internet connection does not work. I am sure there is some procedure to correct this problem, but I do not know enough to resolve it. I hope someone can advise me on how to get the computer start up back to normal. Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "crlott" wrote in message ... When my windows 98 computer boots it will only come up in Safe Mode. What can I do to get it to boot properly? . .
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#8
September 30th 04, 04:47 PM
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Ron,
Thanks, I will try that. In the meantime, here is another bit of information. Since I wrote the previous note, I tried the fix in the second article, which was to remove the BootSafe=1 line from the msdos.sys file. When I went to the Msdos.sys file it did not contain that line. Here are the lines contained in the Msdos.sys file: BootMulti=1 BootGUI=1 DoubleBuffer=1 AutoScan=1 WinVer=4.10.2222 The following lines are required for compatability with other programs do not remove them. Following the last statement above is a series of lines with nothing but "x"'s. Any thoughts related to this? Thanks again! Charles -----Original Message----- The CDRom drive is not recognized in Windows in safe mode unless you load special drivers for it. I don't know why two floppy drives are being reflected (you might want to check the BIOS settings) or why one disappears when you unhook the CDRom drive--I see no logical connection between the two. Are there any indications of problems in control panel, system, device manager? Fatal exception errors can be a bear to fix--take a look at this article: What Are Fatal Exception Errors http://support.microsoft.com/?kbid=150314 What I would do is look to see if there is a program being started at boot that is causing the fatal exception using this technique: How to Perform Clean-Boot Troubleshooting for Windows 98 http://support.microsoft.com/?kbid=192926 -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo wrote in message ... Ron, I tried the recommendations from the article and this did not fix the problem. Here is additional information to explain the problem I am having: When I start the computer, the first thing that appears on the screen is a blue error message box with this message, "Fatal exception OD has occurred 2067:00000316." If I then press CTRL-ALT-DELETE, the computer will proceed to boot (very slowly) always in SAFE MODE. After booting, if I go to My Computer, it shows there are two floppy drives (A & B) but no CD ROM drive(although the computer does have a CD ROM. On suggestion of a computer savy friend, I tried disconnecting the CD ROM drive, restarting the computer, and then repeating this process with the drive connected. With the CD ROM drive disconnected, the computer showed only one floppy drive. However, this did not fix the problem. Thank you for your help! -----Original Message----- Read the articles that I referred you to--they both deal with safe mode starts -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "crlott" wrote in message ... -----Original Message----- Windows 98 or Windows 95 Defaults to Safe Mode http://support.microsoft.com/?kbid=143283 The Computer Always Starts in Safe Mode http://support.microsoft.com/?kbid=306615 -- Regards Ron, I am not sure what you mean when you say the compter always starts in safe mode. SAFE MODE is certainly not the normal mode of startup for any of my computers. In this case when I try to start my Windows 98 computer, I get an error message that tells me there are some missing drivers and because of this the computer is starting in SAFE MODE. If I click OK on this message box, the computer proceeds to a VERY SLOW start up, and when finished booting, the screen is different than normal (icons larger and colors not clear). Some of the features such as internet connection does not work. I am sure there is some procedure to correct this problem, but I do not know enough to resolve it. I hope someone can advise me on how to get the computer start up back to normal. Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "crlott" wrote in message ... When my windows 98 computer boots it will only come up in Safe Mode. What can I do to get it to boot properly? . . .
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