Error report iexplorer

Gees, that's quite a Master Post, LS! Does PCR know?
--
~PA Bear

LuckyStrike wrote:
Hi Vic -

Sending a report will fix nothing. MS will not get back to you about it
either. They use the report to examine these "faults" and then try to
find a reason/fix for it. The error reporting tool can be disabled, but
the "click" link can offer some clues sometime. When you get that
dialogue box, click the click. s You can post the error message that is
contained within. Don't add any info from the Registers onward.

The Internet Explorer Error Reporting Tool
http://inetexplorer.mvps.org/answers_8.htm#ert

Iexplore.exe has encountered a problem and needs to close. We are sorry
for the inconvenience.
http://inetexplorer.mvps.org/answers_10.htm#close

Check for Spyware as well.
Quick and basic scans from any of the following sites:
Doxdesk parasite scan
http://doxdesk.com/parasite/
Jim Eshelmans WSC on-line quick scan
http://www.aumha.org/a/noads.htm
Bugs Glitches and Stuff-ups
http://inetexplorer.mvps.org/Darnit.htm

More In-Depth on-line scanners for parasites and Trojans:
GFI free on-line Trojan scanner
http://www.windowsecurity.com/trojanscan/
Sygate Technologies Trojanscan
http://scan.sygatetech.com/pretrojanscan.html
PestPatrol on-line scan
http://www.pestscan.com/home.asp
SpywareChecker on-line scan
http://www.spywareguide.com/txt_onlinescan.html

Parasites, spyware malware basics:
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.mvps.org/winhelp2002/unwanted.htm

Check for Spyware - How-to

*Most important* - Before you try to remove spyware using any of the
following programs, realize that the process of cleaning and removing
certain spyware and malware may possibly interrupt and kill your internet
connection. Therefore, you should obtain a copy of LSPFIX, and Winsockfix
which will then make it possible for you to re-establish your internet
connection if it gets terminated.

Download LSPFIX from either of the following sites:

http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/winsockxpfix.html (For Win2k or XP)

Download Winsockfix here
http://members.shaw.ca/installations/WinsockFix.zip

First, install the respective programs and then update them immediately,
so that they have the current versions, and definitions. **Read the Help
Files and Tutorials**.

After you've Updated Spybot S&D, and SpywareBlaster, you *must* ENABLE the
protections as well. These two programs do not automatically enable
protections obtained from the newest definitions and updates, therefore
this process but must be done manually. Without having enabled
protections, the current definitions obtained from updates will be
*useless*.

Run the programs one at a time. With Ad-Aware you may have it generally
clean whatever it finds. The same applies for CWShredder. Spybot S&D
requires special attention, as does HijackThis (Only more so. Details
listed below) The programs are listed in order of their general strength,
safety, and purpose. It is perhaps best to install and run these in this
order of appearance. All are freeware programs, but if you are pleased
with the results and quality of the utilities, donations to the
respective Authors will be cheerfully accepted.

Another thing to consider doing is to run a program (only run one program
at a time) a few times consecutively. The reason for this is that the
first pass may kill certain Spyware programs, but may not be able to
terminate and kill all files and programs which may be running at the
time. That is why a second pass may be necessary to be thoroughly
effective.

Under the most stubborn cases, running the programs in Safe-Mode will
allow for the best cleaning conditions, as there will be a minimum of
interference from processes running in the background.

Ad -Aware
http://www.lavasoftusa.com/support/download/
Ad-Aware Tutorial (might help if you look through this)
http://www.bleepingcomputer.com/foru...howtutorial=48
Ad-Aware VX2 Cleaner Plug-In
http://www.lavasoftusa.com/software/...2cleaner.shtml

CWShredder (cleans all Cool Web Search malware)
http://www.spywareinfo.com/~merijn/downloads.html
If the Authors site is unable to be accessed, then the following two sites
offer his programs as well.
http://www.majorgeeks.com/download4086.html
http://www.snapfiles.com/get/coolwebshredder.html
CWShredder Tutorial
http://www.bleepingcomputer.com/foru...howtutorial=47

Coolwebsearch Smartkiller
http://www.safer-networking.org/files/delcwssk.zip
http://www.spychecker.com/program/miniremovalcw.html

The above item is sometimes necessary if CWShredder detects a SmartSearch2
variant on your PC.

Spybot S&D
http://www.safer-networking.org/index.php?page=download
Spybot Tutorial (Must Read)
http://www.safer-networking.org/index.php?page=tutorial
Other tutorials for Spybot S&D (Also must read)
http://www.bleepingcomputer.com/foru...howtutorial=43
http://tomcoyote.com/SPYBOT/index1.php
http://tomcoyote.com/SPYBOT/index2.php

This item below is designed to *prevent* installation of malware and the
like by comparing known CLSID's of these "bad guys" with what is in its
definitions. By enabling a *Kill Bit* it prevents known malignant ActiveX
from being installed or run on your machine. It doesn't remove anything,
nor will it fix anything that is already in your PC. Rather, it will
prevent installation or re-installation of the item once it has been
removed manually, or by the use of another program which will perform the
duty of removing the spyware.

SpywareBlaster (prevents installation of Spyware, Trojans, etc.)
http://www.javacoolsoftware.com/spywareguard.html
SpywareBlaster Tutorial
http://www.bleepingcomputer.com/foru...howtutorial=49

SpywareGuard (companion program to SWB, above)
http://www.javacoolsoftware.com/spywareguard.html
SpywareGuard Tutorial
http://www.bleepingcomputer.com/foru...howtutorial=50

If you use Spybot S&D, be sure to clean *ONLY* the items displayed in
*RED*. DO NOT clean any items displayed in Black or Green at this time.

Lastly there is HijackThis. Hijack this is a very powerful, last resort
type of program which is generally best used in conjunction with help
from those who deal with the findings of the log created by the
HijackThis scan. It does nothing in the scan itself; it merely says what
is present and/or running on your PC. The items must be checked-marked to
be "cleaned". You must know *exactly* what you are checking-off before
you proceed. If you don't, you can quite possibly disable many useful and
vital functions of your PC. Remember; read the Tutorials, and seek help
at SpywareInfo Forums, Net-Integration, or TomCoyote forums for safety's
sake.

HijackThis
http://www.spywareinfo.com/~merijn/downloads.html
If the preceding site is down, you may get HijackThis from other sites
Hijack This (from Major Geeks)
http://www.majorgeeks.com/download3155.html
http://www.spychecker.com/program/hijackthis.html
http://computercops.biz/downloads-cat-14.html

HijackThis Tutorials **(MUST READ)**
http://www.spywareinfo.com/~merijn/htlogtutorial.html
http://www.bleepingcomputer.com/foru...howtutorial=42
http://hjt.wizardsofwebsites.com/
http://s89223352.onlinehome.us/mirror/hjt/

Where to seek help with your HijackThis scan log
SpywareInfo Forums
http://forums.spywareinfo.com/
other help forums for HijackThis:
Net-Integration
http://forums.net-integration.net/index.php?c=19
TomCoyote
http://forums.tomcoyote.com/index.php?showforum=27

Anti-Virus Tools

AVG Anti-virus by Grisoft
http://free.grisoft.com/freeweb.php/doc/2/lng/us/tpl/v5

avast! Virus Cleaner - free virus & worm removal tool
http://www.avast.com/eng/avast_cleaner.html

McAfee AVERT Stinger
http://vil.nai.com/vil/stinger/

NOTE: With the above tools, particularly Avast Virus cleaner, be sure to
disable your background PC Anti-virus utility.

F-Prot for DOS (I don't know if this will work on XP systems however)
http://www.f-prot.com/products/home_use/dos/
http://www.f-prot.com/products/home_use/
http://www.claymania.com/f-prot.html

If you can use this program, be sure to make certain the most recent
Updates are obtained for it.
http://www.f-secure.com/download-pur..._updates.shtml
F-Secure Anti-Virus for DOS (F-PROT edition)

Update Macro.def to your system to get up-to-date macro virus protection.
The other Anti-Virus databases, Sign.def and Sign2.def are updated weekly.
They have definitions for all other kinds of viruses except macro-viruses.
MACRO.DEF definition file
SIGN.DEF definition file
SIGN2.DEF definition file

On-Line Virus scanners:

RAV Antivirus Online Virus Scan
http://www.ravantivirus.com/scan/
Command on Demand
http://www.authentium.com/solutions/cod/index.cfm
Freedom on-line virus check
http://www.freedom.net/viruscenter/o...iruscheck.html
TrendMicro Housecall (also detects some Trojans)
http://housecall.trendmicro.com/
BitDefender Scan Online
http://www.bitdefender.com/scan/licence.php

Kapersky Online Virus Scanner
http://www.kaspersky.com/remoteviruschk.html
The above scanner works differently from most; it is a server based
scanner, and will only scan individual files, or directories which are
limited to 1 MB in total size. It will not do a full system scan.

Hauri LiveCall Online virus scanning
http://www.globalhauri.com/html/products/livecall.html
The above is also server based if I remember correctly

Panda on-line virus scan
http://www.pandasoftware.com/activescan/activescan.asp

McAfee FreeScan
http://us.mcafee.com/root/mfs/default.asp

Symantec Security Check (page offers security and/or virus scan)
http://snipurl.com/7gz1

More general info you should be aware of:
The Parasite Fight; Quick Fix Protocol
http://www.aumha.org/a/quickfix.htm
How to surf the Internet more safely with Internet Explorer
http://www.infinisource.com/techfiles/surf-safe.html
So how did I get infected in the first place?
http://boards.cexx.org/viewtopic.php?t=957
Rogue/Suspect Anti-Spyware Products & Web Sites
http://www.spywarewarrior.com/rogue_anti-spyware.htm

Other vulnerability tests:
Jason's Toolbox Browser Security Tests
http://www.jasons-toolbox.com/BrowserSecurity/
Qualys' Free Browser Checkup
http://browsercheck.qualys.com/
MyNe****chman - WinPopUP Tester
http://www.myne****chman.com/winpopuptester.asp

Firewall tests: (YMMV :-)
Sygate Technologies Stealthscan
http://scan.sygatetech.com/prestealthscan.html
PortScan from Hackerwatch.org
http://www.hackerwatch.org/probe/
ShieldsUp ports and security tests
http://www.grc.com/x/ne.dll?bh0bkyd2

Site which links to various tests
Security-Ops
http://www.security-ops.tk/

How to disable Windows Messenger Service or WinPopup
http://www.opentechsupport.net/forum...c/11211-1.html

Oh, my Lord! LuckyStrike hit the mother lode with that one!

--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"PA Bear" wrote in message
...
| Gees, that's quite a Master Post, LS! Does PCR know?
| --
| ~PA Bear
|
| LuckyStrike wrote:
| Hi Vic -
|
| Sending a report will fix nothing. MS will not get back to you about
it
| either. They use the report to examine these "faults" and then try
to
| find a reason/fix for it. The error reporting tool can be disabled,
but
| the "click" link can offer some clues sometime. When you get that
| dialogue box, click the click. s You can post the error message
that is
| contained within. Don't add any info from the Registers onward.
|
| The Internet Explorer Error Reporting Tool
| http://inetexplorer.mvps.org/answers_8.htm#ert
|
| Iexplore.exe has encountered a problem and needs to close. We are
sorry
| for the inconvenience.
| http://inetexplorer.mvps.org/answers_10.htm#close
|
| Check for Spyware as well.
| Quick and basic scans from any of the following sites:
| Doxdesk parasite scan
| http://doxdesk.com/parasite/
| Jim Eshelmans WSC on-line quick scan
| http://www.aumha.org/a/noads.htm
| Bugs Glitches and Stuff-ups
| http://inetexplorer.mvps.org/Darnit.htm
|
| More In-Depth on-line scanners for parasites and Trojans:
| GFI free on-line Trojan scanner
| http://www.windowsecurity.com/trojanscan/
| Sygate Technologies Trojanscan
| http://scan.sygatetech.com/pretrojanscan.html
| PestPatrol on-line scan
| http://www.pestscan.com/home.asp
| SpywareChecker on-line scan
| http://www.spywareguide.com/txt_onlinescan.html
|
| Parasites, spyware malware basics:
| http://aumha.org/a/parasite.htm
| http://aumha.org/a/quickfix.htm
| http://www.mvps.org/winhelp2002/unwanted.htm
|
| Check for Spyware - How-to
|
| *Most important* - Before you try to remove spyware using any of the
| following programs, realize that the process of cleaning and
removing
| certain spyware and malware may possibly interrupt and kill your
internet
| connection. Therefore, you should obtain a copy of LSPFIX, and
Winsockfix
| which will then make it possible for you to re-establish your
internet
| connection if it gets terminated.
|
| Download LSPFIX from either of the following sites:
|
| http://www.cexx.org/lspfix.htm
| http://www.spychecker.com/program/winsockxpfix.html (For Win2k or
XP)
|
| Download Winsockfix here
| http://members.shaw.ca/installations/WinsockFix.zip
|
| First, install the respective programs and then update them
immediately,
| so that they have the current versions, and definitions. **Read the
Help
| Files and Tutorials**.
|
| After you've Updated Spybot S&D, and SpywareBlaster, you *must*
ENABLE the
| protections as well. These two programs do not automatically enable
| protections obtained from the newest definitions and updates,
therefore
| this process but must be done manually. Without having enabled
| protections, the current definitions obtained from updates will be
| *useless*.
|
| Run the programs one at a time. With Ad-Aware you may have it
generally
| clean whatever it finds. The same applies for CWShredder. Spybot S&D
| requires special attention, as does HijackThis (Only more so.
Details
| listed below) The programs are listed in order of their general
strength,
| safety, and purpose. It is perhaps best to install and run these in
this
| order of appearance. All are freeware programs, but if you are
pleased
| with the results and quality of the utilities, donations to the
| respective Authors will be cheerfully accepted.
|
| Another thing to consider doing is to run a program (only run one
program
| at a time) a few times consecutively. The reason for this is that
the
| first pass may kill certain Spyware programs, but may not be able to
| terminate and kill all files and programs which may be running at
the
| time. That is why a second pass may be necessary to be thoroughly
| effective.
|
| Under the most stubborn cases, running the programs in Safe-Mode
will
| allow for the best cleaning conditions, as there will be a minimum
of
| interference from processes running in the background.
|
| Ad -Aware
| http://www.lavasoftusa.com/support/download/
| Ad-Aware Tutorial (might help if you look through this)
| http://www.bleepingcomputer.com/foru...howtutorial=48
| Ad-Aware VX2 Cleaner Plug-In
| http://www.lavasoftusa.com/software/...2cleaner.shtml
|
| CWShredder (cleans all Cool Web Search malware)
| http://www.spywareinfo.com/~merijn/downloads.html
| If the Authors site is unable to be accessed, then the following two
sites
| offer his programs as well.
| http://www.majorgeeks.com/download4086.html
| http://www.snapfiles.com/get/coolwebshredder.html
| CWShredder Tutorial
| http://www.bleepingcomputer.com/foru...howtutorial=47
|
| Coolwebsearch Smartkiller
| http://www.safer-networking.org/files/delcwssk.zip
| http://www.spychecker.com/program/miniremovalcw.html
|
| The above item is sometimes necessary if CWShredder detects a
SmartSearch2
| variant on your PC.
|
| Spybot S&D
| http://www.safer-networking.org/index.php?page=download
| Spybot Tutorial (Must Read)
| http://www.safer-networking.org/index.php?page=tutorial
| Other tutorials for Spybot S&D (Also must read)
| http://www.bleepingcomputer.com/foru...howtutorial=43
| http://tomcoyote.com/SPYBOT/index1.php
| http://tomcoyote.com/SPYBOT/index2.php
|
| This item below is designed to *prevent* installation of malware and
the
| like by comparing known CLSID's of these "bad guys" with what is in
its
| definitions. By enabling a *Kill Bit* it prevents known malignant
ActiveX
| from being installed or run on your machine. It doesn't remove
anything,
| nor will it fix anything that is already in your PC. Rather, it will
| prevent installation or re-installation of the item once it has been
| removed manually, or by the use of another program which will
perform the
| duty of removing the spyware.
|
| SpywareBlaster (prevents installation of Spyware, Trojans, etc.)
| http://www.javacoolsoftware.com/spywareguard.html
| SpywareBlaster Tutorial
| http://www.bleepingcomputer.com/foru...howtutorial=49
|
| SpywareGuard (companion program to SWB, above)
| http://www.javacoolsoftware.com/spywareguard.html
| SpywareGuard Tutorial
| http://www.bleepingcomputer.com/foru...howtutorial=50
|
| If you use Spybot S&D, be sure to clean *ONLY* the items displayed
in
| *RED*. DO NOT clean any items displayed in Black or Green at this
time.
|
| Lastly there is HijackThis. Hijack this is a very powerful, last
resort
| type of program which is generally best used in conjunction with
help
| from those who deal with the findings of the log created by the
| HijackThis scan. It does nothing in the scan itself; it merely says
what
| is present and/or running on your PC. The items must be
checked-marked to
| be "cleaned". You must know *exactly* what you are checking-off
before
| you proceed. If you don't, you can quite possibly disable many
useful and
| vital functions of your PC. Remember; read the Tutorials, and seek
help
| at SpywareInfo Forums, Net-Integration, or TomCoyote forums for
safety's
| sake.
|
| HijackThis
| http://www.spywareinfo.com/~merijn/downloads.html
| If the preceding site is down, you may get HijackThis from other
sites
| Hijack This (from Major Geeks)
| http://www.majorgeeks.com/download3155.html
| http://www.spychecker.com/program/hijackthis.html
| http://computercops.biz/downloads-cat-14.html
|
| HijackThis Tutorials **(MUST READ)**
| http://www.spywareinfo.com/~merijn/htlogtutorial.html
| http://www.bleepingcomputer.com/foru...howtutorial=42
| http://hjt.wizardsofwebsites.com/
| http://s89223352.onlinehome.us/mirror/hjt/
|
| Where to seek help with your HijackThis scan log
| SpywareInfo Forums
| http://forums.spywareinfo.com/
| other help forums for HijackThis:
| Net-Integration
| http://forums.net-integration.net/index.php?c=19
| TomCoyote
| http://forums.tomcoyote.com/index.php?showforum=27
|
| Anti-Virus Tools
|
| AVG Anti-virus by Grisoft
| http://free.grisoft.com/freeweb.php/doc/2/lng/us/tpl/v5
|
| avast! Virus Cleaner - free virus & worm removal tool
| http://www.avast.com/eng/avast_cleaner.html
|
| McAfee AVERT Stinger
| http://vil.nai.com/vil/stinger/
|
| NOTE: With the above tools, particularly Avast Virus cleaner, be
sure to
| disable your background PC Anti-virus utility.
|
| F-Prot for DOS (I don't know if this will work on XP systems
however)
| http://www.f-prot.com/products/home_use/dos/
| http://www.f-prot.com/products/home_use/
| http://www.claymania.com/f-prot.html
|
| If you can use this program, be sure to make certain the most recent
| Updates are obtained for it.
| http://www.f-secure.com/download-pur..._updates.shtml
| F-Secure Anti-Virus for DOS (F-PROT edition)
|
| Update Macro.def to your system to get up-to-date macro virus
protection.
| The other Anti-Virus databases, Sign.def and Sign2.def are updated
weekly.
| They have definitions for all other kinds of viruses except
macro-viruses.
| MACRO.DEF definition file
| SIGN.DEF definition file
| SIGN2.DEF definition file
|
| On-Line Virus scanners:
|
| RAV Antivirus Online Virus Scan
| http://www.ravantivirus.com/scan/
| Command on Demand
| http://www.authentium.com/solutions/cod/index.cfm
| Freedom on-line virus check
| http://www.freedom.net/viruscenter/o...iruscheck.html
| TrendMicro Housecall (also detects some Trojans)
| http://housecall.trendmicro.com/
| BitDefender Scan Online
| http://www.bitdefender.com/scan/licence.php
|
| Kapersky Online Virus Scanner
| http://www.kaspersky.com/remoteviruschk.html
| The above scanner works differently from most; it is a server based
| scanner, and will only scan individual files, or directories which
are
| limited to 1 MB in total size. It will not do a full system scan.
|
| Hauri LiveCall Online virus scanning
| http://www.globalhauri.com/html/products/livecall.html
| The above is also server based if I remember correctly
|
| Panda on-line virus scan
| http://www.pandasoftware.com/activescan/activescan.asp
|
| McAfee FreeScan
| http://us.mcafee.com/root/mfs/default.asp
|
| Symantec Security Check (page offers security and/or virus scan)
| http://snipurl.com/7gz1
|
| More general info you should be aware of:
| The Parasite Fight; Quick Fix Protocol
| http://www.aumha.org/a/quickfix.htm
| How to surf the Internet more safely with Internet Explorer
| http://www.infinisource.com/techfiles/surf-safe.html
| So how did I get infected in the first place?
| http://boards.cexx.org/viewtopic.php?t=957
| Rogue/Suspect Anti-Spyware Products & Web Sites
| http://www.spywarewarrior.com/rogue_anti-spyware.htm
|
| Other vulnerability tests:
| Jason's Toolbox Browser Security Tests
| http://www.jasons-toolbox.com/BrowserSecurity/
| Qualys' Free Browser Checkup
| http://browsercheck.qualys.com/
| MyNe****chman - WinPopUP Tester
| http://www.myne****chman.com/winpopuptester.asp
|
| Firewall tests: (YMMV :-)
| Sygate Technologies Stealthscan
| http://scan.sygatetech.com/prestealthscan.html
| PortScan from Hackerwatch.org
| http://www.hackerwatch.org/probe/
| ShieldsUp ports and security tests
| http://www.grc.com/x/ne.dll?bh0bkyd2
|
| Site which links to various tests
| Security-Ops
| http://www.security-ops.tk/
|
| How to disable Windows Messenger Service or WinPopup
| http://www.opentechsupport.net/forum...c/11211-1.html
|