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can't detect modem after reformat
I just reformatted my system and loaded Win98 SE. I
deleted the primary partition and then created a new one using Fdisk - I only have 1 partition and 1 physical drive. Everything appears to be working fine, except that I cannot properly install my modem (US Robotics Sportster 56K, USR5699B). If I restart Windows it detects new hardware for "PCI Communication device" and runs the wizard to install the drivers, but if I let it search for the best available or chose "I have disk" and select the CD-Rom to load from, it does not find drivers for it. Under the Device Manager, I have one of the yellow question marks for "Other Devices" and under it PCI Communication device. I have tried selecting modems from the control panel, the wizard starts and says the computer will now try to detect new modems (looks on COM1). Then I get a message that says "Did not find any new modems. To select from list click next." I have tried selecting the closest option available from the list and the drivers do load, but any effort to use the modem gives me various errors - none installed, cannot detect, communication error with device. I have also tried deleting the question mark "Other Devices" and then installing the modem drivers, installing the modem software through the CD-Rom setup, and using the wizard and selecting "I have disk". Nothing seems to work - not sure if there is something missing from the new Win98 install? I checked the BIOS and Plug and Play is set to "NO" - don't know if that matters? I have contacted US Robotics but have not solved problem yet? |
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I once had to point to the cdrom and the folder on the cdrom where the
driver is located. Or you can try to run the cdroms setup program and try to let it load there. rjshenal "Pete" wrote in message ... I just reformatted my system and loaded Win98 SE. I deleted the primary partition and then created a new one using Fdisk - I only have 1 partition and 1 physical drive. Everything appears to be working fine, except that I cannot properly install my modem (US Robotics Sportster 56K, USR5699B). If I restart Windows it detects new hardware for "PCI Communication device" and runs the wizard to install the drivers, but if I let it search for the best available or chose "I have disk" and select the CD-Rom to load from, it does not find drivers for it. Under the Device Manager, I have one of the yellow question marks for "Other Devices" and under it PCI Communication device. I have tried selecting modems from the control panel, the wizard starts and says the computer will now try to detect new modems (looks on COM1). Then I get a message that says "Did not find any new modems. To select from list click next." I have tried selecting the closest option available from the list and the drivers do load, but any effort to use the modem gives me various errors - none installed, cannot detect, communication error with device. I have also tried deleting the question mark "Other Devices" and then installing the modem drivers, installing the modem software through the CD-Rom setup, and using the wizard and selecting "I have disk". Nothing seems to work - not sure if there is something missing from the new Win98 install? I checked the BIOS and Plug and Play is set to "NO" - don't know if that matters? I have contacted US Robotics but have not solved problem yet? --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.740 / Virus Database: 494 - Release Date: 08/16/04 |
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