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Install new Ethernet Card causes VXD, and TCP/IP problems



 
 
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  #1  
Old February 16th 07, 11:02 PM posted to microsoft.public.win98.setup
T. Duprex
External Usenet User
 
Posts: 93
Default Install new Ethernet Card causes VXD, and TCP/IP problems

Running Windows98 SE.

Attempting to install a new D-LinkDFE 530TX fast Ethernet card. I need to
replace my old card because of a broken connector. The old card (unknown
brand) works fine (just doesn’t hold Ethernet plug in place, doesn't
click in). The D-Link is the second brand of new card I've tried. I
returned the first card because I thought that somehow either the PCI
card or drivers might be the problem. The cards or install CDs are not
the problem. There is something going on and I'm hoping you can help me
out.

Here is what happens:

I install the drivers as per the instructions which warn not to install
the PCI card until the drivers are loaded. Using the provided CD I
install the drivers and as instructed I select "No, I will restart my
computer later". . I then shut down and install the new card. When I turn
on the computer Windows finds the new card, finds the driver and proceeds
in time until it says it has found a version conflict with VIP.386 (A
file being copied is older than the file currently on your computer,
which is version 4.10.2224. It is recommended that you keep the existing
file, which I do). At the same moment in time this is going on I start
to get a series of messages that seem to indicate that virtual drivers
are screwed up and I can no loner communicate on the Ethernet. For
example I get a Message that my LogitecDeskManager has performed and
illegal operation which is followed by several more Start up apps
generating illegal operation messages. I attempt to use Outlook Express
and Internet Explorer but cannot connect to the network. They want to
report problems as does Firefox which says that an illegal operation has
been performed and will shut down.

I've tried removing the old card in Device manager, but in the process of
removing, it too then creates the above scenario. I also tried installing
the DFE 530 then doing the install CD, no change. In each case the only
way I can get my system back is to do an image restore on my entire
system (takes about 8 minutes). Then, I power off, reinstall the old
card turn the system on and everything is fine, except for the faulty
mechanical connector.

I'd welcome suggestions as to what might be wrong, and how to resolve the
problem.

TIA

  #2  
Old February 16th 07, 11:41 PM posted to microsoft.public.win98.setup
philo
External Usenet User
 
Posts: 1,318
Default Install new Ethernet Card causes VXD, and TCP/IP problems

snip

I've tried removing the old card in Device manager, but in the process of
removing, it too then creates the above scenario. I also tried installing
the DFE 530 then doing the install CD, no change. In each case the only
way I can get my system back is to do an image restore on my entire
system (takes about 8 minutes). Then, I power off, reinstall the old
card turn the system on and everything is fine, except for the faulty
mechanical connector.




As long as you can restore your whole system in 8 minutes you at least have
the luxury of
being able to try several things.

The first thing I'd do is uninstall *all* networking such as TCP/IP etc


then reboot to safe mode and delete all instances of newtwork cards


now reboot and reinstall your networking components


reboot and install your new net card


  #3  
Old February 17th 07, 01:08 AM posted to microsoft.public.win98.setup
Jeff Richards
External Usenet User
 
Posts: 1,526
Default Install new Ethernet Card causes VXD, and TCP/IP problems

Can you install the new card without removing the old card? That way, at
least you can get the drivers sorted out. Then, when you're happy it's
working correctly, change the network connection over
--
Jeff Richards
MS MVP (Windows - Shell/User)
"T. Duprex" tduprexATlandmark.net wrote in message
...
Running Windows98 SE.

Attempting to install a new D-LinkDFE 530TX fast Ethernet card. I need to
replace my old card because of a broken connector. The old card (unknown
brand) works fine (just doesn't hold Ethernet plug in place, doesn't
click in). The D-Link is the second brand of new card I've tried. I
returned the first card because I thought that somehow either the PCI
card or drivers might be the problem. The cards or install CDs are not
the problem. There is something going on and I'm hoping you can help me
out.

Here is what happens:

I install the drivers as per the instructions which warn not to install
the PCI card until the drivers are loaded. Using the provided CD I
install the drivers and as instructed I select "No, I will restart my
computer later". . I then shut down and install the new card. When I turn
on the computer Windows finds the new card, finds the driver and proceeds
in time until it says it has found a version conflict with VIP.386 (A
file being copied is older than the file currently on your computer,
which is version 4.10.2224. It is recommended that you keep the existing
file, which I do). At the same moment in time this is going on I start
to get a series of messages that seem to indicate that virtual drivers
are screwed up and I can no loner communicate on the Ethernet. For
example I get a Message that my LogitecDeskManager has performed and
illegal operation which is followed by several more Start up apps
generating illegal operation messages. I attempt to use Outlook Express
and Internet Explorer but cannot connect to the network. They want to
report problems as does Firefox which says that an illegal operation has
been performed and will shut down.

I've tried removing the old card in Device manager, but in the process of
removing, it too then creates the above scenario. I also tried installing
the DFE 530 then doing the install CD, no change. In each case the only
way I can get my system back is to do an image restore on my entire
system (takes about 8 minutes). Then, I power off, reinstall the old
card turn the system on and everything is fine, except for the faulty
mechanical connector.

I'd welcome suggestions as to what might be wrong, and how to resolve the
problem.

TIA



  #4  
Old February 17th 07, 01:25 AM posted to microsoft.public.win98.setup
T. Duprex
External Usenet User
 
Posts: 93
Default Install new Ethernet Card causes VXD, and TCP/IP problems

"Jeff Richards" wrote in
:

Can you install the new card without removing the old card? That
way, at least you can get the drivers sorted out. Then, when you're
happy it's working correctly, change the network connection over


I do not have a spare PCI slot. I had thought about removing a modem card
which I don't use, but I don't know if that would compound the issue. Can I
just plug in the new card in place of the Modem card after loading the
drivers? Or do I have to somehow uninstall/remove the modem?
  #5  
Old February 17th 07, 01:47 AM posted to microsoft.public.win98.setup
T. Duprex
External Usenet User
 
Posts: 93
Default Install new Ethernet Card causes VXD, and TCP/IP problems

"philo" wrote in news:uwZAJuhUHHA.1200
@TK2MSFTNGP04.phx.gbl:

The first thing I'd do is uninstall *all* networking such as TCP/IP etc



Do I unistall networking in Control Panel/Network under the configuration
tab?

Listed below is what I have. Which of these do I remove?

I see two instances of Realtek Ethernet Adapter. Specifically I see:

Realtek RTL8139 Fast Ethernet Adapter and

TCP/IP - Realtek RTL8139 Fast Ethernet Adapter.

I also see TCP/IP - Dial-Up Adapter.

Also listed a Client for Microsoft Networks, Microsoft Family Logon,
Dial Up Adapter, and File and printer sharing for Microsoft Networks.

Are the two instances of Realtek RTL8139 a problem. The icon on the left of
the Realtek without TCP/IP is the same icon that is showing for the dial up
adapter.

Both the TCP/IP Realtek and TCP/IP Dial-up Adapter have the TCP/IP icons.
  #6  
Old February 17th 07, 02:47 AM posted to microsoft.public.win98.setup
T. Duprex
External Usenet User
 
Posts: 93
Default Install new Ethernet Card causes VXD, and TCP/IP problems

"philo" wrote in news:uwZAJuhUHHA.1200
@TK2MSFTNGP04.phx.gbl:

then reboot to safe mode and delete all instances of newtwork cards


All instances where, in device manager?
  #7  
Old February 17th 07, 07:53 AM posted to microsoft.public.win98.setup
Jeff Richards
External Usenet User
 
Posts: 1,526
Default Install new Ethernet Card causes VXD, and TCP/IP problems

It might complicate the issue, but I doubt it. There should be no problem
simply unplugging the modem card - Windows doesn't expect the modem to be
available just because the drivers are installed.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"T. Duprex" tduprexATlandmark.net wrote in message
...
"Jeff Richards" wrote in
:

Can you install the new card without removing the old card? That
way, at least you can get the drivers sorted out. Then, when you're
happy it's working correctly, change the network connection over


I do not have a spare PCI slot. I had thought about removing a modem card
which I don't use, but I don't know if that would compound the issue. Can
I
just plug in the new card in place of the Modem card after loading the
drivers? Or do I have to somehow uninstall/remove the modem?



  #8  
Old February 17th 07, 07:58 AM posted to microsoft.public.win98.setup
Jeff Richards
External Usenet User
 
Posts: 1,526
Default Install new Ethernet Card causes VXD, and TCP/IP problems

There aren't two instance of the Realtek card. There's the card (as a
device) and there's TCP/IP (another device, although there's no physical
presence) which happens to be 'associated with' the ethernet adapter.
There's another device, also TCP/IP, which is 'associated with' a different
adapter, namely the dial up, which itself is listed a little further on.

But there might be other devices that you can't see in a boot to normal mode
and are only visible when you boot to safe mode. These would typically be
devices that aren't currently installed but Windows is still retaining
information about them in case they get plugged back in again at some future
date. Often these can cause problems, and it's worthwhile to remove them.
You see them and remove them using Device Manager.
--
Jeff Richards
MS MVP (Windows - Shell/User)
"T. Duprex" tduprexATlandmark.net wrote in message
...
"philo" wrote in news:uwZAJuhUHHA.1200
@TK2MSFTNGP04.phx.gbl:

The first thing I'd do is uninstall *all* networking such as TCP/IP etc



Do I unistall networking in Control Panel/Network under the configuration
tab?

Listed below is what I have. Which of these do I remove?

I see two instances of Realtek Ethernet Adapter. Specifically I see:

Realtek RTL8139 Fast Ethernet Adapter and

TCP/IP - Realtek RTL8139 Fast Ethernet Adapter.

I also see TCP/IP - Dial-Up Adapter.

Also listed a Client for Microsoft Networks, Microsoft Family Logon,
Dial Up Adapter, and File and printer sharing for Microsoft Networks.

Are the two instances of Realtek RTL8139 a problem. The icon on the left
of
the Realtek without TCP/IP is the same icon that is showing for the dial
up
adapter.

Both the TCP/IP Realtek and TCP/IP Dial-up Adapter have the TCP/IP icons.



  #9  
Old February 17th 07, 10:51 AM posted to microsoft.public.win98.setup
T. Duprex
External Usenet User
 
Posts: 93
Default Install new Ethernet Card causes VXD, and TCP/IP problems

"Jeff Richards" wrote in
:

But there might be other devices that you can't see in a boot to
normal mode and are only visible when you boot to safe mode. These
would typically be devices that aren't currently installed but Windows
is still retaining information about them in case they get plugged
back in again at some future date. Often these can cause problems,
and it's worthwhile to remove them. You see them and remove them using
Device Manager.


I booted to Safe Mode went to Device Manager and there were no duplicate
entries or "new" entries. The Divice Manager in Safe and Normal boot were
identical.

My next move is to install the new Ethernet card drivers, power down,
remove the modem card and insert the new Ethernet card.

Looking ahead, IF that works, do I just then unplug the old Ethernet card,
go to safe mode and remove it (both the entries) from Device Manager? Doing
a remove from normal boot caused the problem also.
  #10  
Old February 17th 07, 02:44 PM posted to microsoft.public.win98.setup
T. Duprex
External Usenet User
 
Posts: 93
Default Install new Ethernet Card causes VXD, and TCP/IP problems

"Jeff Richards" wrote in
:

I do not have a spare PCI slot. I had thought about removing a modem
card which I don't use, but I don't know if that would compound the
issue. Can I
just plug in the new card in place of the Modem card after loading
the drivers? Or do I have to somehow uninstall/remove the modem?




Failed Again:

After installing the new D-Link Ethernet drivers, powered down removed
modem card installed Ethernet card powered up. Windows found the new card
and proceeded to install it. And at the moment it displays the message
about finding that the VIP.386 file to be installed is older than the one
on my computer I get that first "illegal operation" message.

I then powered down, and removed the old Ethernet card. Powered up but the
damage has apparently already been done. Same manifestation of messages and
conditions.

I then went to Control Panel/Network and removed the old Ethernet card.
Rebooted, no change.

If I do have a more current version of VIP.386 already installed, where is
Windows finding, or thinking I have an older version? Could this be a hint
of where the problem is?
 




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