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#1
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Install new Ethernet Card causes VXD, and TCP/IP problems
Running Windows98 SE.
Attempting to install a new D-LinkDFE 530TX fast Ethernet card. I need to replace my old card because of a broken connector. The old card (unknown brand) works fine (just doesn’t hold Ethernet plug in place, doesn't click in). The D-Link is the second brand of new card I've tried. I returned the first card because I thought that somehow either the PCI card or drivers might be the problem. The cards or install CDs are not the problem. There is something going on and I'm hoping you can help me out. Here is what happens: I install the drivers as per the instructions which warn not to install the PCI card until the drivers are loaded. Using the provided CD I install the drivers and as instructed I select "No, I will restart my computer later". . I then shut down and install the new card. When I turn on the computer Windows finds the new card, finds the driver and proceeds in time until it says it has found a version conflict with VIP.386 (A file being copied is older than the file currently on your computer, which is version 4.10.2224. It is recommended that you keep the existing file, which I do). At the same moment in time this is going on I start to get a series of messages that seem to indicate that virtual drivers are screwed up and I can no loner communicate on the Ethernet. For example I get a Message that my LogitecDeskManager has performed and illegal operation which is followed by several more Start up apps generating illegal operation messages. I attempt to use Outlook Express and Internet Explorer but cannot connect to the network. They want to report problems as does Firefox which says that an illegal operation has been performed and will shut down. I've tried removing the old card in Device manager, but in the process of removing, it too then creates the above scenario. I also tried installing the DFE 530 then doing the install CD, no change. In each case the only way I can get my system back is to do an image restore on my entire system (takes about 8 minutes). Then, I power off, reinstall the old card turn the system on and everything is fine, except for the faulty mechanical connector. I'd welcome suggestions as to what might be wrong, and how to resolve the problem. TIA |
#2
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Install new Ethernet Card causes VXD, and TCP/IP problems
snip
I've tried removing the old card in Device manager, but in the process of removing, it too then creates the above scenario. I also tried installing the DFE 530 then doing the install CD, no change. In each case the only way I can get my system back is to do an image restore on my entire system (takes about 8 minutes). Then, I power off, reinstall the old card turn the system on and everything is fine, except for the faulty mechanical connector. As long as you can restore your whole system in 8 minutes you at least have the luxury of being able to try several things. The first thing I'd do is uninstall *all* networking such as TCP/IP etc then reboot to safe mode and delete all instances of newtwork cards now reboot and reinstall your networking components reboot and install your new net card |
#3
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Install new Ethernet Card causes VXD, and TCP/IP problems
Can you install the new card without removing the old card? That way, at
least you can get the drivers sorted out. Then, when you're happy it's working correctly, change the network connection over -- Jeff Richards MS MVP (Windows - Shell/User) "T. Duprex" tduprexATlandmark.net wrote in message ... Running Windows98 SE. Attempting to install a new D-LinkDFE 530TX fast Ethernet card. I need to replace my old card because of a broken connector. The old card (unknown brand) works fine (just doesn't hold Ethernet plug in place, doesn't click in). The D-Link is the second brand of new card I've tried. I returned the first card because I thought that somehow either the PCI card or drivers might be the problem. The cards or install CDs are not the problem. There is something going on and I'm hoping you can help me out. Here is what happens: I install the drivers as per the instructions which warn not to install the PCI card until the drivers are loaded. Using the provided CD I install the drivers and as instructed I select "No, I will restart my computer later". . I then shut down and install the new card. When I turn on the computer Windows finds the new card, finds the driver and proceeds in time until it says it has found a version conflict with VIP.386 (A file being copied is older than the file currently on your computer, which is version 4.10.2224. It is recommended that you keep the existing file, which I do). At the same moment in time this is going on I start to get a series of messages that seem to indicate that virtual drivers are screwed up and I can no loner communicate on the Ethernet. For example I get a Message that my LogitecDeskManager has performed and illegal operation which is followed by several more Start up apps generating illegal operation messages. I attempt to use Outlook Express and Internet Explorer but cannot connect to the network. They want to report problems as does Firefox which says that an illegal operation has been performed and will shut down. I've tried removing the old card in Device manager, but in the process of removing, it too then creates the above scenario. I also tried installing the DFE 530 then doing the install CD, no change. In each case the only way I can get my system back is to do an image restore on my entire system (takes about 8 minutes). Then, I power off, reinstall the old card turn the system on and everything is fine, except for the faulty mechanical connector. I'd welcome suggestions as to what might be wrong, and how to resolve the problem. TIA |
#4
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Install new Ethernet Card causes VXD, and TCP/IP problems
"Jeff Richards" wrote in
: Can you install the new card without removing the old card? That way, at least you can get the drivers sorted out. Then, when you're happy it's working correctly, change the network connection over I do not have a spare PCI slot. I had thought about removing a modem card which I don't use, but I don't know if that would compound the issue. Can I just plug in the new card in place of the Modem card after loading the drivers? Or do I have to somehow uninstall/remove the modem? |
#5
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Install new Ethernet Card causes VXD, and TCP/IP problems
"philo" wrote in news:uwZAJuhUHHA.1200
@TK2MSFTNGP04.phx.gbl: The first thing I'd do is uninstall *all* networking such as TCP/IP etc Do I unistall networking in Control Panel/Network under the configuration tab? Listed below is what I have. Which of these do I remove? I see two instances of Realtek Ethernet Adapter. Specifically I see: Realtek RTL8139 Fast Ethernet Adapter and TCP/IP - Realtek RTL8139 Fast Ethernet Adapter. I also see TCP/IP - Dial-Up Adapter. Also listed a Client for Microsoft Networks, Microsoft Family Logon, Dial Up Adapter, and File and printer sharing for Microsoft Networks. Are the two instances of Realtek RTL8139 a problem. The icon on the left of the Realtek without TCP/IP is the same icon that is showing for the dial up adapter. Both the TCP/IP Realtek and TCP/IP Dial-up Adapter have the TCP/IP icons. |
#6
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Install new Ethernet Card causes VXD, and TCP/IP problems
"philo" wrote in news:uwZAJuhUHHA.1200
@TK2MSFTNGP04.phx.gbl: then reboot to safe mode and delete all instances of newtwork cards All instances where, in device manager? |
#7
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Install new Ethernet Card causes VXD, and TCP/IP problems
It might complicate the issue, but I doubt it. There should be no problem
simply unplugging the modem card - Windows doesn't expect the modem to be available just because the drivers are installed. -- Jeff Richards MS MVP (Windows - Shell/User) "T. Duprex" tduprexATlandmark.net wrote in message ... "Jeff Richards" wrote in : Can you install the new card without removing the old card? That way, at least you can get the drivers sorted out. Then, when you're happy it's working correctly, change the network connection over I do not have a spare PCI slot. I had thought about removing a modem card which I don't use, but I don't know if that would compound the issue. Can I just plug in the new card in place of the Modem card after loading the drivers? Or do I have to somehow uninstall/remove the modem? |
#8
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Install new Ethernet Card causes VXD, and TCP/IP problems
There aren't two instance of the Realtek card. There's the card (as a
device) and there's TCP/IP (another device, although there's no physical presence) which happens to be 'associated with' the ethernet adapter. There's another device, also TCP/IP, which is 'associated with' a different adapter, namely the dial up, which itself is listed a little further on. But there might be other devices that you can't see in a boot to normal mode and are only visible when you boot to safe mode. These would typically be devices that aren't currently installed but Windows is still retaining information about them in case they get plugged back in again at some future date. Often these can cause problems, and it's worthwhile to remove them. You see them and remove them using Device Manager. -- Jeff Richards MS MVP (Windows - Shell/User) "T. Duprex" tduprexATlandmark.net wrote in message ... "philo" wrote in news:uwZAJuhUHHA.1200 @TK2MSFTNGP04.phx.gbl: The first thing I'd do is uninstall *all* networking such as TCP/IP etc Do I unistall networking in Control Panel/Network under the configuration tab? Listed below is what I have. Which of these do I remove? I see two instances of Realtek Ethernet Adapter. Specifically I see: Realtek RTL8139 Fast Ethernet Adapter and TCP/IP - Realtek RTL8139 Fast Ethernet Adapter. I also see TCP/IP - Dial-Up Adapter. Also listed a Client for Microsoft Networks, Microsoft Family Logon, Dial Up Adapter, and File and printer sharing for Microsoft Networks. Are the two instances of Realtek RTL8139 a problem. The icon on the left of the Realtek without TCP/IP is the same icon that is showing for the dial up adapter. Both the TCP/IP Realtek and TCP/IP Dial-up Adapter have the TCP/IP icons. |
#9
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Install new Ethernet Card causes VXD, and TCP/IP problems
"Jeff Richards" wrote in
: But there might be other devices that you can't see in a boot to normal mode and are only visible when you boot to safe mode. These would typically be devices that aren't currently installed but Windows is still retaining information about them in case they get plugged back in again at some future date. Often these can cause problems, and it's worthwhile to remove them. You see them and remove them using Device Manager. I booted to Safe Mode went to Device Manager and there were no duplicate entries or "new" entries. The Divice Manager in Safe and Normal boot were identical. My next move is to install the new Ethernet card drivers, power down, remove the modem card and insert the new Ethernet card. Looking ahead, IF that works, do I just then unplug the old Ethernet card, go to safe mode and remove it (both the entries) from Device Manager? Doing a remove from normal boot caused the problem also. |
#10
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Install new Ethernet Card causes VXD, and TCP/IP problems
"Jeff Richards" wrote in
: I do not have a spare PCI slot. I had thought about removing a modem card which I don't use, but I don't know if that would compound the issue. Can I just plug in the new card in place of the Modem card after loading the drivers? Or do I have to somehow uninstall/remove the modem? Failed Again: After installing the new D-Link Ethernet drivers, powered down removed modem card installed Ethernet card powered up. Windows found the new card and proceeded to install it. And at the moment it displays the message about finding that the VIP.386 file to be installed is older than the one on my computer I get that first "illegal operation" message. I then powered down, and removed the old Ethernet card. Powered up but the damage has apparently already been done. Same manifestation of messages and conditions. I then went to Control Panel/Network and removed the old Ethernet card. Rebooted, no change. If I do have a more current version of VIP.386 already installed, where is Windows finding, or thinking I have an older version? Could this be a hint of where the problem is? |
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