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windows explorer keeps causing system to crash



 
 
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  #1  
Old November 12th 04, 08:47 PM
niteowl
external usenet poster
 
Posts: n/a
Default windows explorer keeps causing system to crash

Hi all,

this is fairly recent, within the last week, but I started crashing
when opening or closing stuff when the windows explorer was open or
when I tried to open or close it when other things are running.

typically I have my Eudora mail program open, Textpad, Windows
Explorer, MSIE, and at times opening the FTP program to upload
changes to the websites I work on.

Most things go along pretty well, but it seems whenever the windows
explorer is open is when it crashes...


my question is, would simply extracting explore.exe from the .cabs and
overwriting the existing file probably fix this? or is a reinstall
of windows indicated?

I get no error messages, it either just freezes the screen or goes
completely black.

After a couple of crashes in a row, if I reinstall the video drivers
that seems to fix it for a while, but I think those are getting
corrupted from the other failures..

any wisdom greatly appreciated.

thanks,
niteowl
  #2  
Old November 12th 04, 09:45 PM
PattyL
external usenet poster
 
Posts: n/a
Default

You might try restoring a registry from before this started happening if one
exists. To do this, boot to Command prompt only and type:

scanreg /restore

Other things that you might try before reinstalling are clean booting:

How to Perform Clean-Boot Troubleshooting for Windows 98
http://support.microsoft.com/?kbid=192926

Scan for Virus, Parasites and Adware. This site has lots of information and
links to applications:

http://www.aumha.org/secure.htm

PattyL


"niteowl" wrote in message
...
Hi all,

this is fairly recent, within the last week, but I started crashing
when opening or closing stuff when the windows explorer was open or
when I tried to open or close it when other things are running.

typically I have my Eudora mail program open, Textpad, Windows
Explorer, MSIE, and at times opening the FTP program to upload
changes to the websites I work on.

Most things go along pretty well, but it seems whenever the windows
explorer is open is when it crashes...


my question is, would simply extracting explore.exe from the .cabs and
overwriting the existing file probably fix this? or is a reinstall
of windows indicated?

I get no error messages, it either just freezes the screen or goes
completely black.

After a couple of crashes in a row, if I reinstall the video drivers
that seems to fix it for a while, but I think those are getting
corrupted from the other failures..

any wisdom greatly appreciated.

thanks,
niteowl



  #3  
Old November 12th 04, 09:54 PM
niteowl
external usenet poster
 
Posts: n/a
Default


It just crashed again, this time giving me an error saying the program
had performed an illegal operation and would be shut down...

this is an improvement as it usually just freezes the entire machine,
but I'm going to have to turn off the power to get it to reboot, it
won't do it using the "restart" option, it just sits there.

Here's the details of the error message:

EXPLORER caused an invalid page fault in
module unknown at 0000:6b059e61.
Registers:
EAX=6b059e61 CS=0197 EIP=6b059e61 EFLGS=00010202
EBX=01fff864 SS=019f ESP=01fc0060 EBP=01fc0310
ECX=00000000 DS=019f ESI=81945564 FS=5f97
EDX=c00309c8 ES=019f EDI=819d34dc GS=0000
Bytes at CS:EIP:

Stack dump:
bff9dbc8 01fc0320 01fc03e8 819d3498 01fff864 00000000 00000000
00000000 00000000 00000000 00000000 00000000 00000000 00000000
00000000 00000000





when I clidked to close the error message, it simply will not close,
It flickers off but comes right back. I've lost most of the icons on
the system tray, and have closed down all programs, I can't bring up
the task manager with a CAD, but my textpad program will still come
up, that how I was able to save the above error details...

does that help anybody, it's all greek to me.

I did get a low memory error and low system resources message, said to
reboot as some programs might become unstable because of it. I didn't
reboot but closed a bunch of stuff and the resources were showing at
about 20%.. right now with nothing running and the error message still
showing on the screen it says, I'm at 38% system resources.

?? TIA

thanks,
niteowl
  #4  
Old November 12th 04, 11:05 PM
niteowl
external usenet poster
 
Posts: n/a
Default

On Fri, 12 Nov 2004 15:45:37 -0600, "PattyL"
wrote:

You might try restoring a registry from before this started happening if one
exists. To do this, boot to Command prompt only and type:

scanreg /restore


All system restore attempts failed... ?? that sucks..
will check out the rest, but I run adaware and spybot almost
everyday, and the virus checker is always monitoring so I should be
okay, but I'll run it again just to be sure..

I'm feeling something has just gotten corrupted and will have to
reinstall windows.. ;-(

thanks for the input...

niteowl


Other things that you might try before reinstalling are clean booting:

How to Perform Clean-Boot Troubleshooting for Windows 98
http://support.microsoft.com/?kbid=192926

Scan for Virus, Parasites and Adware. This site has lots of information and
links to applications:

http://www.aumha.org/secure.htm

PattyL


"niteowl" wrote in message
.. .
Hi all,

this is fairly recent, within the last week, but I started crashing
when opening or closing stuff when the windows explorer was open or
when I tried to open or close it when other things are running.

typically I have my Eudora mail program open, Textpad, Windows
Explorer, MSIE, and at times opening the FTP program to upload
changes to the websites I work on.

Most things go along pretty well, but it seems whenever the windows
explorer is open is when it crashes...


my question is, would simply extracting explore.exe from the .cabs and
overwriting the existing file probably fix this? or is a reinstall
of windows indicated?

I get no error messages, it either just freezes the screen or goes
completely black.

After a couple of crashes in a row, if I reinstall the video drivers
that seems to fix it for a while, but I think those are getting
corrupted from the other failures..

any wisdom greatly appreciated.

thanks,
niteowl



  #5  
Old November 14th 04, 12:45 PM
PattyL
external usenet poster
 
Posts: n/a
Default

Did you clean boot?

Invalid Page Fault Errors Occur in Windows
http://support.microsoft.com/?kbid=286180

This article has the steps to go through to repair Internet Explorer.
Several files are checked for version and integrity during this process and
it could take care of your problem.

Error Message: Explorer Caused an Invalid Page Fault in Module Browseui.dll
http://support.microsoft.com/?kbid=293174

PattyL






"niteowl" wrote in message
...


It just crashed again, this time giving me an error saying the program
had performed an illegal operation and would be shut down...

this is an improvement as it usually just freezes the entire machine,
but I'm going to have to turn off the power to get it to reboot, it
won't do it using the "restart" option, it just sits there.

Here's the details of the error message:

EXPLORER caused an invalid page fault in
module unknown at 0000:6b059e61.
Registers:
EAX=6b059e61 CS=0197 EIP=6b059e61 EFLGS=00010202
EBX=01fff864 SS=019f ESP=01fc0060 EBP=01fc0310
ECX=00000000 DS=019f ESI=81945564 FS=5f97
EDX=c00309c8 ES=019f EDI=819d34dc GS=0000
Bytes at CS:EIP:

Stack dump:
bff9dbc8 01fc0320 01fc03e8 819d3498 01fff864 00000000 00000000
00000000 00000000 00000000 00000000 00000000 00000000 00000000
00000000 00000000





when I clidked to close the error message, it simply will not close,
It flickers off but comes right back. I've lost most of the icons on
the system tray, and have closed down all programs, I can't bring up
the task manager with a CAD, but my textpad program will still come
up, that how I was able to save the above error details...

does that help anybody, it's all greek to me.

I did get a low memory error and low system resources message, said to
reboot as some programs might become unstable because of it. I didn't
reboot but closed a bunch of stuff and the resources were showing at
about 20%.. right now with nothing running and the error message still
showing on the screen it says, I'm at 38% system resources.

?? TIA

thanks,
niteowl



  #6  
Old November 14th 04, 06:44 PM
niteowl
external usenet poster
 
Posts: n/a
Default

On Sun, 14 Nov 2004 06:45:11 -0600, "PattyL"
wrote:

Did you clean boot?


I went into msconfig and disabled a few things.. and uninstalled
Window Washer, and that freed up about 25% of the system resources...
typically I would have aobut 28% after normal startup.. now I have
about 60%. There was a few programs running from the nvidia
installation, and a few that I recognized as malware from before...

since doing so, I haven't crashed once yet..



Invalid Page Fault Errors Occur in Windows
http://support.microsoft.com/?kbid=286180

This article has the steps to go through to repair Internet Explorer.
Several files are checked for version and integrity during this process and
it could take care of your problem.


Internet Explorer was not the problem, it's window explorers that
seemed to be causing the crashes.

but it seems it was a resource overload that was at fault....

Error Message: Explorer Caused an Invalid Page Fault in Module Browseui.dll
http://support.microsoft.com/?kbid=293174

PattyL






"niteowl" wrote in message
.. .


It just crashed again, this time giving me an error saying the program
had performed an illegal operation and would be shut down...

this is an improvement as it usually just freezes the entire machine,
but I'm going to have to turn off the power to get it to reboot, it
won't do it using the "restart" option, it just sits there.

Here's the details of the error message:

EXPLORER caused an invalid page fault in
module unknown at 0000:6b059e61.
Registers:
EAX=6b059e61 CS=0197 EIP=6b059e61 EFLGS=00010202
EBX=01fff864 SS=019f ESP=01fc0060 EBP=01fc0310
ECX=00000000 DS=019f ESI=81945564 FS=5f97
EDX=c00309c8 ES=019f EDI=819d34dc GS=0000
Bytes at CS:EIP:

Stack dump:
bff9dbc8 01fc0320 01fc03e8 819d3498 01fff864 00000000 00000000
00000000 00000000 00000000 00000000 00000000 00000000 00000000
00000000 00000000





when I clidked to close the error message, it simply will not close,
It flickers off but comes right back. I've lost most of the icons on
the system tray, and have closed down all programs, I can't bring up
the task manager with a CAD, but my textpad program will still come
up, that how I was able to save the above error details...

does that help anybody, it's all greek to me.

I did get a low memory error and low system resources message, said to
reboot as some programs might become unstable because of it. I didn't
reboot but closed a bunch of stuff and the resources were showing at
about 20%.. right now with nothing running and the error message still
showing on the screen it says, I'm at 38% system resources.

?? TIA

thanks,
niteowl



  #7  
Old November 14th 04, 11:54 PM
PattyL
external usenet poster
 
Posts: n/a
Default

Glad that things are working better - 28% is extremely low in resources to
have at boot and I'd also consider 60% to be on the low side at boot. One
thing that happens is that many programs do not free up all of the resources
used when you close them so if you open, then close, then open again later
and close, etc, each time you will have fewer resources. When you discover
programs like this, you are better off to leave them running in the
background if you use them often rather than open and close.

I do understand that Internet Explorer was not giving you the error but this
article also mentions an invalid page fault in Explorer which may be caused
by incorrect version or corrupt file or files that are checked by the
Internet Explorer repair tool.

PattyL


"niteowl" wrote in message
...
On Sun, 14 Nov 2004 06:45:11 -0600, "PattyL"
wrote:

Did you clean boot?


I went into msconfig and disabled a few things.. and uninstalled
Window Washer, and that freed up about 25% of the system resources...
typically I would have aobut 28% after normal startup.. now I have
about 60%. There was a few programs running from the nvidia
installation, and a few that I recognized as malware from before...

since doing so, I haven't crashed once yet..



Invalid Page Fault Errors Occur in Windows
http://support.microsoft.com/?kbid=286180

This article has the steps to go through to repair Internet Explorer.
Several files are checked for version and integrity during this process
and
it could take care of your problem.


Internet Explorer was not the problem, it's window explorers that
seemed to be causing the crashes.

but it seems it was a resource overload that was at fault....

Error Message: Explorer Caused an Invalid Page Fault in Module
Browseui.dll
http://support.microsoft.com/?kbid=293174

PattyL






"niteowl" wrote in message
. ..


It just crashed again, this time giving me an error saying the program
had performed an illegal operation and would be shut down...

this is an improvement as it usually just freezes the entire machine,
but I'm going to have to turn off the power to get it to reboot, it
won't do it using the "restart" option, it just sits there.

Here's the details of the error message:

EXPLORER caused an invalid page fault in
module unknown at 0000:6b059e61.
Registers:
EAX=6b059e61 CS=0197 EIP=6b059e61 EFLGS=00010202
EBX=01fff864 SS=019f ESP=01fc0060 EBP=01fc0310
ECX=00000000 DS=019f ESI=81945564 FS=5f97
EDX=c00309c8 ES=019f EDI=819d34dc GS=0000
Bytes at CS:EIP:

Stack dump:
bff9dbc8 01fc0320 01fc03e8 819d3498 01fff864 00000000 00000000
00000000 00000000 00000000 00000000 00000000 00000000 00000000
00000000 00000000





when I clidked to close the error message, it simply will not close,
It flickers off but comes right back. I've lost most of the icons on
the system tray, and have closed down all programs, I can't bring up
the task manager with a CAD, but my textpad program will still come
up, that how I was able to save the above error details...

does that help anybody, it's all greek to me.

I did get a low memory error and low system resources message, said to
reboot as some programs might become unstable because of it. I didn't
reboot but closed a bunch of stuff and the resources were showing at
about 20%.. right now with nothing running and the error message still
showing on the screen it says, I'm at 38% system resources.

?? TIA

thanks,
niteowl





  #8  
Old November 25th 04, 07:06 PM
niteowl
external usenet poster
 
Posts: n/a
Default

okay, I did a clean reboot, went into msconfig and unchecked
everything, booted up, it did a "building drivers" thingy, installed
the monitor driver, and that was it.

I opened the windows explorer, copied a couple of files, then when I
closed it I got the same error as before, with nothing else open... so
obviously (to me at least) something is corrupt in the windows
explorer, but how do I fix it?

I installed another program (previous to this check) called Total
Commander, and found I could use it to open files, transfer files, use
just like I would windows explorer and it worked just fine without
crashing.

Now EVERY time I close windows explorer it freezes up the machine, I
seldom get an error message, but it always freezes now requiring a
hard restart.

I also noticed lots of duplicate entries in the startup tab of the
msconfig program, how do I get rid ot the duplicate entries? Even
though unchecked they are still there.. ???

Thanks for the help.. but it's looking like a clean install of win98
is in order again.. :-(

I"ll wait to hear from you before killing it all and starting over.

niteowl



On Sun, 14 Nov 2004 17:54:13 -0600, "PattyL"
wrote:

Glad that things are working better - 28% is extremely low in resources to
have at boot and I'd also consider 60% to be on the low side at boot. One
thing that happens is that many programs do not free up all of the resources
used when you close them so if you open, then close, then open again later
and close, etc, each time you will have fewer resources. When you discover
programs like this, you are better off to leave them running in the
background if you use them often rather than open and close.

I do understand that Internet Explorer was not giving you the error but this
article also mentions an invalid page fault in Explorer which may be caused
by incorrect version or corrupt file or files that are checked by the
Internet Explorer repair tool.

PattyL


"niteowl" wrote in message
.. .
On Sun, 14 Nov 2004 06:45:11 -0600, "PattyL"
wrote:

Did you clean boot?


I went into msconfig and disabled a few things.. and uninstalled
Window Washer, and that freed up about 25% of the system resources...
typically I would have aobut 28% after normal startup.. now I have
about 60%. There was a few programs running from the nvidia
installation, and a few that I recognized as malware from before...

since doing so, I haven't crashed once yet..



Invalid Page Fault Errors Occur in Windows
http://support.microsoft.com/?kbid=286180

This article has the steps to go through to repair Internet Explorer.
Several files are checked for version and integrity during this process
and
it could take care of your problem.


Internet Explorer was not the problem, it's window explorers that
seemed to be causing the crashes.

but it seems it was a resource overload that was at fault....

Error Message: Explorer Caused an Invalid Page Fault in Module
Browseui.dll
http://support.microsoft.com/?kbid=293174

PattyL






"niteowl" wrote in message
...


It just crashed again, this time giving me an error saying the program
had performed an illegal operation and would be shut down...

this is an improvement as it usually just freezes the entire machine,
but I'm going to have to turn off the power to get it to reboot, it
won't do it using the "restart" option, it just sits there.

Here's the details of the error message:

EXPLORER caused an invalid page fault in
module unknown at 0000:6b059e61.
Registers:
EAX=6b059e61 CS=0197 EIP=6b059e61 EFLGS=00010202
EBX=01fff864 SS=019f ESP=01fc0060 EBP=01fc0310
ECX=00000000 DS=019f ESI=81945564 FS=5f97
EDX=c00309c8 ES=019f EDI=819d34dc GS=0000
Bytes at CS:EIP:

Stack dump:
bff9dbc8 01fc0320 01fc03e8 819d3498 01fff864 00000000 00000000
00000000 00000000 00000000 00000000 00000000 00000000 00000000
00000000 00000000





when I clidked to close the error message, it simply will not close,
It flickers off but comes right back. I've lost most of the icons on
the system tray, and have closed down all programs, I can't bring up
the task manager with a CAD, but my textpad program will still come
up, that how I was able to save the above error details...

does that help anybody, it's all greek to me.

I did get a low memory error and low system resources message, said to
reboot as some programs might become unstable because of it. I didn't
reboot but closed a bunch of stuff and the resources were showing at
about 20%.. right now with nothing running and the error message still
showing on the screen it says, I'm at 38% system resources.

?? TIA

thanks,
niteowl




 




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