Baffling IE6 problem...

The following is from a fellow I am working with who is having major IE6
browser problems......and I know I should recognize that error.

His browser was totally useless so I figured he had a browser hijacker. He
has XP Home, not ME.....but we have used AdAware, Spybot, Stinger, Norton,
CWS and HiJack This and nothing shows up......

Any ideas folks?? He can't use his browser at all. I have had to email him
some of the smaller spyware programs. OE works. Mow Green on Aumha is
working hard on it.....but damned if I can figure this one out.

Final clue.....just got an email from a mutual friend and he got *spam* from
this fellow.....so does he have a trojan? Virus?? Not spyware
apparently......

Baffled......Figgs

First, I just observed that the Internet Explorer goes to this web address
each time I open it:

res://C:\WINDOWS\System32\shdoclc.dll/dnserror.htm

Does that give any clue? I typed in www.yahoo.com under "Open" and it just
gave the same "This page cannot be open" message. Then I closed IE and
started it again, and the same "Windows" address showed up. My normal start
up page is CNN.

(wry grin)......blame my lack of wits on the fact that my back is killing
me.....Joanie can sympathize with it. Had to get an X-ray to make sure it
isn't a *compression fracture* That threw me for a loop, I will tell you.
I thought I was invincible like Helen Reddy.....grin.

Heather
"Heather" wrote in message
...
The following is from a fellow I am working with who is having major IE6
browser problems......and I know I should recognize that error.

His browser was totally useless so I figured he had a browser hijacker.
He
has XP Home, not ME.....but we have used AdAware, Spybot, Stinger, Norton,
CWS and HiJack This and nothing shows up......

Any ideas folks?? He can't use his browser at all. I have had to email
him
some of the smaller spyware programs. OE works. Mow Green on Aumha is
working hard on it.....but damned if I can figure this one out.

Final clue.....just got an email from a mutual friend and he got *spam*
from
this fellow.....so does he have a trojan? Virus?? Not spyware
apparently......

Baffled......Figgs

First, I just observed that the Internet Explorer goes to this web address
each time I open it:

res://C:\WINDOWS\System32\shdoclc.dll/dnserror.htm

Does that give any clue? I typed in www.yahoo.com under "Open" and it
just
gave the same "This page cannot be open" message. Then I closed IE and
started it again, and the same "Windows" address showed up. My normal
start
up page is CNN.

run the LSPFix from here
http://www.cexx.org/lspfix.htm

(Just a WAG. but...)
--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Heather" wrote in message
...
The following is from a fellow I am working with who is having major IE6
browser problems......and I know I should recognize that error.

His browser was totally useless so I figured he had a browser hijacker.
He
has XP Home, not ME.....but we have used AdAware, Spybot, Stinger, Norton,
CWS and HiJack This and nothing shows up......

Any ideas folks?? He can't use his browser at all. I have had to email
him
some of the smaller spyware programs. OE works. Mow Green on Aumha is
working hard on it.....but damned if I can figure this one out.

Final clue.....just got an email from a mutual friend and he got *spam*
from
this fellow.....so does he have a trojan? Virus?? Not spyware
apparently......

Baffled......Figgs

First, I just observed that the Internet Explorer goes to this web address
each time I open it:

res://C:\WINDOWS\System32\shdoclc.dll/dnserror.htm

Does that give any clue? I typed in www.yahoo.com under "Open" and it
just
gave the same "This page cannot be open" message. Then I closed IE and
started it again, and the same "Windows" address showed up. My normal
start
up page is CNN.

Thanks, Noel.....I will download it and fire it off to
him......unfortunately he cannot see the website. Worth a try though.

Figgs

"Noel Paton" wrote in message
...
run the LSPFix from here
http://www.cexx.org/lspfix.htm

(Just a WAG. but...)
--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm
http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's

"Heather" wrote in message
...
The following is from a fellow I am working with who is having major IE6
browser problems......and I know I should recognize that error.

His browser was totally useless so I figured he had a browser hijacker.
He
has XP Home, not ME.....but we have used AdAware, Spybot, Stinger,
Norton,
CWS and HiJack This and nothing shows up......

Any ideas folks?? He can't use his browser at all. I have had to email
him
some of the smaller spyware programs. OE works. Mow Green on Aumha is
working hard on it.....but damned if I can figure this one out.

Final clue.....just got an email from a mutual friend and he got *spam*
from
this fellow.....so does he have a trojan? Virus?? Not spyware
apparently......

Baffled......Figgs

First, I just observed that the Internet Explorer goes to this web
address
each time I open it:

res://C:\WINDOWS\System32\shdoclc.dll/dnserror.htm

Does that give any clue? I typed in www.yahoo.com under "Open" and it
just
gave the same "This page cannot be open" message. Then I closed IE and
started it again, and the same "Windows" address showed up. My normal
start
up page is CNN.