difficulty 'seeing' *.dll files

I recently installed W98SE on a computer with no operating system.
(This is the first time I've done this.) On finishing I tried to install
the
software from an ATT connection service and got a message that
a file 'wisehlp.dll' was not found on the CDROM and the installation
of the ATT software terminated. I then used Windows Explorer to
examine the CD and found that it could not 'see' any dll files on the CD.

Just to check the CD, I used it to install the ATT software on a laptop
that has a factory-installed W98 OS. The installation proceeded without
a problem and it 'saw' numerous dll files.

Is it possible that I have neglected an important component of W98SE
in my setup? I haven't looked for other dll files in other programs and
perhaps I ought to do this. Any useful ideas about a solution of this
problem will be appreciated. (The ATT chatline has been useless.)

Merkin

What do you mean by 'see'? Are you saying that all the files are listed
correctly except for any files that have the filename extension "DLL"?
What happens if you copy the CD to the hard drive - are DLL files copied?
Can you see DLL files on the hard drive, or on another CD? Using the other
machine, when you look at the properties of a DLL file are they different in
any way than the properties of another file that is visible?
--
Jeff Richards
MS MVP (Windows - Shell/User)
"merkinp" wrote in message
...
I recently installed W98SE on a computer with no operating system.
(This is the first time I've done this.) On finishing I tried to install
the
software from an ATT connection service and got a message that
a file 'wisehlp.dll' was not found on the CDROM and the installation
of the ATT software terminated. I then used Windows Explorer to
examine the CD and found that it could not 'see' any dll files on the CD.

Just to check the CD, I used it to install the ATT software on a laptop
that has a factory-installed W98 OS. The installation proceeded without
a problem and it 'saw' numerous dll files.

Is it possible that I have neglected an important component of W98SE
in my setup? I haven't looked for other dll files in other programs and
perhaps I ought to do this. Any useful ideas about a solution of this
problem will be appreciated. (The ATT chatline has been useless.)

Merkin

Yes; all files are listed correctly except for the DLL files. I shall try to
copy the CD to the HD and look for DLL files. I have not looked for
DLL files on the HD yet, I only thought of this after I stopped working
on the problem. I have not yet looked for DLL files on the HD. I saw
nothing unusal when I used the other machine to examine the DLL files.
I'll try checking some of these points. MK
"Jeff Richards" wrote in message
...
What do you mean by 'see'? Are you saying that all the files are listed
correctly except for any files that have the filename extension "DLL"?
What happens if you copy the CD to the hard drive - are DLL files copied?
Can you see DLL files on the hard drive, or on another CD? Using the other
machine, when you look at the properties of a DLL file are they different
in
any way than the properties of another file that is visible?
--
Jeff Richards
MS MVP (Windows - Shell/User)
"merkinp" wrote in message
...
I recently installed W98SE on a computer with no operating system.
(This is the first time I've done this.) On finishing I tried to
install
the
software from an ATT connection service and got a message that
a file 'wisehlp.dll' was not found on the CDROM and the installation
of the ATT software terminated. I then used Windows Explorer to
examine the CD and found that it could not 'see' any dll files on the
CD.

Just to check the CD, I used it to install the ATT software on a laptop
that has a factory-installed W98 OS. The installation proceeded without
a problem and it 'saw' numerous dll files.

Is it possible that I have neglected an important component of W98SE
in my setup? I haven't looked for other dll files in other programs and
perhaps I ought to do this. Any useful ideas about a solution of this
problem will be appreciated. (The ATT chatline has been useless.)

Merkin