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Having strange local network printing problem - could use somehelp/ideas
Sorry for the delay.
MEB wrote: Oh no, apparently conflicting information, let me start over. Correct anything that is wrong or mis-stated. A. The printing issue is on one system running 98SE. The machine has been isolated from the network by disconnecting the cable and is not connected to any other source or part of the network [hardwired or wireless]. Correct. B. The printing WILL work, *at all times*, from the other networked computers when connected, but will NOT work from the 98SE computer to which the printer is connected. Correct B1. No other difficulties have been observed within the network. Correct, but you reminded me of one additional thing that may mean something to you. It makes no sense to me and I'm not certain of the facts surrounding it. I have checked the printer cable connections a couple of times, thinking that was all it could be. (BTW, I'm using the USB connection.) One, and only one, of the times I disconnected and reconnected the cable, I was able to print from the base 98SE system. C. The printer monitoring software DOES appear, indicating an attempt to start the process but nothing happens when attempting to print from the 98SE box. Correct. D. The printer software has NOT been re-installed. Correct, since that software is used for the other two machines and works. E. The printer settings WERE checked to ensure the normal settings and printer specific settings were in place. Not because of the printing problem, because the settings are fine for the other machines. However, I am regularly changing the settings as a routine matter. F. The systems are shutdown nightly. Correct. The printer had a recall for its power cord: http://www.hp.com/united-states/cons...ect/index.html Yes, I knew. It was replaced. Thank you. USB: No response from printer http://h10025.www1.hp.com/ewfrf/wc/d...e=9992&lang=en The Printer Will Not Print When You Click 'Print' http://h10025.www1.hp.com/ewfrf/wc/d...e=9992&lang=en I will check the USB link. IF you need a driver or other for 98, you will need to look at ftp://ftp.hp.com/pub/printers/software/ I'll check this out. I'm not familiar with ftp sites, but no time like the present to find out. Okay, some general items to review: Did you check the USB entries? Yes. All of them. There were some general and those specific to the printer, in the System/Device/Manager. Are there any other devices sharing the USB channel? A desktop digital speaker system. I'll try pulling that USB cable. Did you make sure that you haven't disabled any virtual or system settings, or they have been corrupted/modified. No idea of what to look for since two printers work. Troubleshooting Spool32 Error Messages (Q191949) http://support.microsoft.com/kb/191949/en-us The base machine spools fine for the other two machines Cannot Print in Windows After Upgrading to Windows 98 (Q191516) http://support.microsoft.com/kb/191516/en-us I'll take a look, but doesn't sound applicable. http://support.microsoft.com/search/... nt&1033comm=1 CLSID codes Printer.{2227A280-3AEA-1069-A2DE-08002B30309D} Scheduled Tasks.{D6277990-4C6A-11CF-8D87-00AA0060F5BF} I'll take a look. Thanks. |
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