Critical updates

I have changed from very fast cable to slow phone connection.

Even though I manage most downloads, I am unable to get Windows Update to
work.

The page open I click yes and then the screen stays with the message that it
is checking but never changes from 0%.

What cab going wrong?

I need to get the latest updates (I've been away for 2 months) and am Stuck.

I have 98SE


Help..

http://v4.windowsupdate.microsoft.com/troubleshoot/
There is at least one mention of your condition there. Go look.

Is your system clock/date correct? If it is off by a lot (months),
Windows update will not work.

Here is one thing to try... Most of the following shall never return
again, and were work files, pre-V4 Windows Update:

(a) "START, Settings, Folder Options, View tab"; bolt "Show all
files" & UNcheck "Hide file extensions...".
(b) Open Explorer to "C:\Program Files\WindowsUpdate", and
(c) Delete everything in this folder EXCEPT the V4 folder.
(d) Open the V4 folder, and delete everything in it EXCEPT for the
"iuhist.xml" file.

Try the other measures in this URL...
http://support.microsoft.com/?kbid=319585
WINUP: "Software Update Incomplete, This Windows Update Software Did Not
Update Successfully" Error Message When You Visit the Windows Update Web
Site

Here's another one...
http://support.microsoft.com/default...;EN-US;q243787
WINUP: Error Message: Cannot Display Page


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Jorge" wrote in message
...
| I have changed from very fast cable to slow phone connection.
|
| Even though I manage most downloads, I am unable to get Windows Update
to
| work.
|
| The page open I click yes and then the screen stays with the message
that it
| is checking but never changes from 0%.
|
| What cab going wrong?
|
| I need to get the latest updates (I've been away for 2 months) and am
Stuck.
|
| I have 98SE
|
|
| Help..
|
|
|
|
|
|

Aside from PCR's advice, you could try the MS Corporate site for update.
http://www.microsoft.com/windows98/d.../corporate.asp

And for any IE updates:
http://www.microsoft.com/windows/ie/...al/default.asp


--

Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/

Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
How to ask a question: http://support.microsoft.com/kb/555375




"Jorge" wrote in message
...
I have changed from very fast cable to slow phone connection.

Even though I manage most downloads, I am unable to get Windows Update to
work.

The page open I click yes and then the screen stays with the message that it
is checking but never changes from 0%.

What cab going wrong?

I need to get the latest updates (I've been away for 2 months) and am Stuck.

I have 98SE


Help..

Hello and thanks

I tried everything that you mesntioned and still the page hangs (not the
computer) when I get to

Windows Update is looking for an update 0% Complete

I have Kerio Firewall (I have tries disabling it and McAfee) and Kerio shows
that when I open M/S 4 ports open, say:
all:1090, all: 1095, all: 1096, all: 1097

and that they are connected out to proxy.power.clix.pt:80

Now, Clix.pt is my current server. I never had any problems before with my
previous cable provider. Could it be that it is Clix, the server that is
blocking the download? Can't get through to them...

I would have thought that Kerio would show the remore address as Microsoft
and not Clix.

Could that be the problem?

Thank you very much




"PCR" wrote in message
...
http://v4.windowsupdate.microsoft.com/troubleshoot/
There is at least one mention of your condition there. Go look.

Is your system clock/date correct? If it is off by a lot (months),
Windows update will not work.

Here is one thing to try... Most of the following shall never return
again, and were work files, pre-V4 Windows Update:

(a) "START, Settings, Folder Options, View tab"; bolt "Show all
files" & UNcheck "Hide file extensions...".
(b) Open Explorer to "C:\Program Files\WindowsUpdate", and
(c) Delete everything in this folder EXCEPT the V4 folder.
(d) Open the V4 folder, and delete everything in it EXCEPT for the
"iuhist.xml" file.

Try the other measures in this URL...
http://support.microsoft.com/?kbid=319585
WINUP: "Software Update Incomplete, This Windows Update Software Did Not
Update Successfully" Error Message When You Visit the Windows Update Web
Site

Here's another one...
http://support.microsoft.com/default...;EN-US;q243787
WINUP: Error Message: Cannot Display Page


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Jorge" wrote in message
...
| I have changed from very fast cable to slow phone connection.
|
| Even though I manage most downloads, I am unable to get Windows Update
to
| work.
|
| The page open I click yes and then the screen stays with the message
that it
| is checking but never changes from 0%.
|
| What cab going wrong?
|
| I need to get the latest updates (I've been away for 2 months) and am
Stuck.
|
| I have 98SE
|
|
| Help..
|
|
|
|
|
|

Jorge

Just a thought but since you were on a cable, check to see if some of
your settings may have changed. In INTERNET EXPLORER, click on
TOOLS/INTERNET OPTIONS/CONNECTIONS tab then click on LAN SETTINGS and
make sure the checkmark is removed in
"automatically detect settings".

Hope this helps

"Jorge" wrote in message
...
Hello and thanks

I tried everything that you mesntioned and still the page hangs (not
the
computer) when I get to

Windows Update is looking for an update 0% Complete

I have Kerio Firewall (I have tries disabling it and McAfee) and
Kerio shows
that when I open M/S 4 ports open, say:
all:1090, all: 1095, all: 1096, all: 1097

and that they are connected out to proxy.power.clix.pt:80

Now, Clix.pt is my current server. I never had any problems before
with my
previous cable provider. Could it be that it is Clix, the server
that is
blocking the download? Can't get through to them...

I would have thought that Kerio would show the remore address as
Microsoft
and not Clix.

Could that be the problem?

Thank you very much




"PCR" wrote in message
...
http://v4.windowsupdate.microsoft.com/troubleshoot/
There is at least one mention of your condition there. Go look.

Is your system clock/date correct? If it is off by a lot (months),
Windows update will not work.

Here is one thing to try... Most of the following shall never
return
again, and were work files, pre-V4 Windows Update:

(a) "START, Settings, Folder Options, View tab"; bolt "Show all
files" & UNcheck "Hide file extensions...".
(b) Open Explorer to "C:\Program Files\WindowsUpdate", and
(c) Delete everything in this folder EXCEPT the V4 folder.
(d) Open the V4 folder, and delete everything in it EXCEPT for
the
"iuhist.xml" file.

Try the other measures in this URL...
http://support.microsoft.com/?kbid=319585
WINUP: "Software Update Incomplete, This Windows Update Software
Did Not
Update Successfully" Error Message When You Visit the Windows
Update Web
Site

Here's another one...
http://support.microsoft.com/default...;EN-US;q243787
WINUP: Error Message: Cannot Display Page


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Jorge" wrote in message
...
| I have changed from very fast cable to slow phone connection.
|
| Even though I manage most downloads, I am unable to get Windows
Update
to
| work.
|
| The page open I click yes and then the screen stays with the
message
that it
| is checking but never changes from 0%.
|
| What cab going wrong?
|
| I need to get the latest updates (I've been away for 2 months)
and am
Stuck.
|
| I have 98SE
|
|
| Help..
|
|
|
|
|
|

Thanks

I checked it and it was ok, unchecked.

It seems to me that something is missing. Some file, I don't know.

Is it possible to uninstall the update engine and reinstall? If such a
thing exists...


Jorge



"Dapper Dan" wrote in message
...
Jorge

Just a thought but since you were on a cable, check to see if some of
your settings may have changed. In INTERNET EXPLORER, click on
TOOLS/INTERNET OPTIONS/CONNECTIONS tab then click on LAN SETTINGS and
make sure the checkmark is removed in
"automatically detect settings".

Hope this helps

"Jorge" wrote in message
...
Hello and thanks

I tried everything that you mesntioned and still the page hangs (not
the
computer) when I get to

Windows Update is looking for an update 0% Complete

I have Kerio Firewall (I have tries disabling it and McAfee) and
Kerio shows
that when I open M/S 4 ports open, say:
all:1090, all: 1095, all: 1096, all: 1097

and that they are connected out to proxy.power.clix.pt:80

Now, Clix.pt is my current server. I never had any problems before
with my
previous cable provider. Could it be that it is Clix, the server
that is
blocking the download? Can't get through to them...

I would have thought that Kerio would show the remore address as
Microsoft
and not Clix.

Could that be the problem?

Thank you very much




"PCR" wrote in message
...
http://v4.windowsupdate.microsoft.com/troubleshoot/
There is at least one mention of your condition there. Go look.

Is your system clock/date correct? If it is off by a lot (months),
Windows update will not work.

Here is one thing to try... Most of the following shall never
return
again, and were work files, pre-V4 Windows Update:

(a) "START, Settings, Folder Options, View tab"; bolt "Show all
files" & UNcheck "Hide file extensions...".
(b) Open Explorer to "C:\Program Files\WindowsUpdate", and
(c) Delete everything in this folder EXCEPT the V4 folder.
(d) Open the V4 folder, and delete everything in it EXCEPT for
the
"iuhist.xml" file.

Try the other measures in this URL...
http://support.microsoft.com/?kbid=319585
WINUP: "Software Update Incomplete, This Windows Update Software
Did Not
Update Successfully" Error Message When You Visit the Windows
Update Web
Site

Here's another one...
http://support.microsoft.com/default...;EN-US;q243787
WINUP: Error Message: Cannot Display Page


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Jorge" wrote in message
...
| I have changed from very fast cable to slow phone connection.
|
| Even though I manage most downloads, I am unable to get Windows
Update
to
| work.
|
| The page open I click yes and then the screen stays with the
message
that it
| is checking but never changes from 0%.
|
| What cab going wrong?
|
| I need to get the latest updates (I've been away for 2 months)
and am
Stuck.
|
| I have 98SE
|
|
| Help..
|
|
|
|
|
|

Hello PCR/Brian/Dapper Dan


I think I found out what the problem is:
http://www.support.microsoft.com/kb/241783/EN-US/

It looks as my server is blocking the download.

Now I don't know how to go about points 1 and 2 of the Resolution

RESOLUTION
To resolve this issue, follow these steps:

1. Clear the proxy cache and configure it to exclude the Windows Update
site.

Note See your software documentation or contact the software manufacturer if
you want help with the proxy server or firewall software configuration.

2. Open port 80.
3. Add Windows Update to the Trusted Sites Zone.


Can you help?


"PCR" wrote in message
...
http://v4.windowsupdate.microsoft.com/troubleshoot/
There is at least one mention of your condition there. Go look.

Is your system clock/date correct? If it is off by a lot (months),
Windows update will not work.

Here is one thing to try... Most of the following shall never return
again, and were work files, pre-V4 Windows Update:

(a) "START, Settings, Folder Options, View tab"; bolt "Show all
files" & UNcheck "Hide file extensions...".
(b) Open Explorer to "C:\Program Files\WindowsUpdate", and
(c) Delete everything in this folder EXCEPT the V4 folder.
(d) Open the V4 folder, and delete everything in it EXCEPT for the
"iuhist.xml" file.

Try the other measures in this URL...
http://support.microsoft.com/?kbid=319585
WINUP: "Software Update Incomplete, This Windows Update Software Did Not
Update Successfully" Error Message When You Visit the Windows Update Web
Site

Here's another one...
http://support.microsoft.com/default...;EN-US;q243787
WINUP: Error Message: Cannot Display Page


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Jorge" wrote in message
...
| I have changed from very fast cable to slow phone connection.
|
| Even though I manage most downloads, I am unable to get Windows Update
to
| work.
|
| The page open I click yes and then the screen stays with the message
that it
| is checking but never changes from 0%.
|
| What cab going wrong?
|
| I need to get the latest updates (I've been away for 2 months) and am
Stuck.
|
| I have 98SE
|
|
| Help..
|
|
|
|
|
|

I'm not sure where you are seeing all that in Kerio, what tab? I
couldn't see any ports opening during a scan for updates just now-- or
any ports at all, actually. To see whether it's a Kerio setting/rule
doing it, R-Clk Kerio in your Tray & disable it by selecting "EXIT".
Then, I'll go looking for ports again, if that was it.

(But I see below you suspect something else. Soon, I'll respond to
that.)


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Jorge" wrote in message
...
| Hello and thanks
|
| I tried everything that you mesntioned and still the page hangs (not
the
| computer) when I get to
|
| Windows Update is looking for an update 0% Complete
|
| I have Kerio Firewall (I have tries disabling it and McAfee) and Kerio
shows
| that when I open M/S 4 ports open, say:
| all:1090, all: 1095, all: 1096, all: 1097
|
| and that they are connected out to proxy.power.clix.pt:80
|
| Now, Clix.pt is my current server. I never had any problems before
with my
| previous cable provider. Could it be that it is Clix, the server that
is
| blocking the download? Can't get through to them...
|
| I would have thought that Kerio would show the remore address as
Microsoft
| and not Clix.
|
| Could that be the problem?
|
| Thank you very much
|
|
|
|
| "PCR" wrote in message
| ...
| http://v4.windowsupdate.microsoft.com/troubleshoot/
| There is at least one mention of your condition there. Go look.
|
| Is your system clock/date correct? If it is off by a lot (months),
| Windows update will not work.
|
| Here is one thing to try... Most of the following shall never return
| again, and were work files, pre-V4 Windows Update:
|
| (a) "START, Settings, Folder Options, View tab"; bolt "Show all
| files" & UNcheck "Hide file extensions...".
| (b) Open Explorer to "C:\Program Files\WindowsUpdate", and
| (c) Delete everything in this folder EXCEPT the V4 folder.
| (d) Open the V4 folder, and delete everything in it EXCEPT for
the
| "iuhist.xml" file.
|
| Try the other measures in this URL...
| http://support.microsoft.com/?kbid=319585
| WINUP: "Software Update Incomplete, This Windows Update Software Did
Not
| Update Successfully" Error Message When You Visit the Windows Update
Web
| Site
|
| Here's another one...
| http://support.microsoft.com/default...;EN-US;q243787
| WINUP: Error Message: Cannot Display Page
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "Jorge" wrote in message
| ...
| | I have changed from very fast cable to slow phone connection.
| |
| | Even though I manage most downloads, I am unable to get Windows
Update
| to
| | work.
| |
| | The page open I click yes and then the screen stays with the
message
| that it
| | is checking but never changes from 0%.
| |
| | What cab going wrong?
| |
| | I need to get the latest updates (I've been away for 2 months) and
am
| Stuck.
| |
| | I have 98SE
| |
| |
| | Help..
| |
| |
| |
| |
| |
| |
|
|
|
|

OK, I see it now. Windows Update does open new ports for IE that show in
Kerio. Windows Update was through & the ports disappeared before I could
jot them down. It looked like ports 443 & 80, maybe.

I doubt that is the problem, but try that EXIT button, before I give it
another go.


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"PCR" wrote in message
...
| I'm not sure where you are seeing all that in Kerio, what tab? I
| couldn't see any ports opening during a scan for updates just now-- or
| any ports at all, actually. To see whether it's a Kerio setting/rule
| doing it, R-Clk Kerio in your Tray & disable it by selecting "EXIT".
| Then, I'll go looking for ports again, if that was it.
|
| (But I see below you suspect something else. Soon, I'll respond to
| that.)
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "Jorge" wrote in message
| ...
| | Hello and thanks
| |
| | I tried everything that you mesntioned and still the page hangs (not
| the
| | computer) when I get to
| |
| | Windows Update is looking for an update 0% Complete
| |
| | I have Kerio Firewall (I have tries disabling it and McAfee) and
Kerio
| shows
| | that when I open M/S 4 ports open, say:
| | all:1090, all: 1095, all: 1096, all: 1097
| |
| | and that they are connected out to proxy.power.clix.pt:80
| |
| | Now, Clix.pt is my current server. I never had any problems before
| with my
| | previous cable provider. Could it be that it is Clix, the server
that
| is
| | blocking the download? Can't get through to them...
| |
| | I would have thought that Kerio would show the remore address as
| Microsoft
| | and not Clix.
| |
| | Could that be the problem?
| |
| | Thank you very much
| |
| |
| |
| |
| | "PCR" wrote in message
| | ...
| | http://v4.windowsupdate.microsoft.com/troubleshoot/
| | There is at least one mention of your condition there. Go look.
| |
| | Is your system clock/date correct? If it is off by a lot (months),
| | Windows update will not work.
| |
| | Here is one thing to try... Most of the following shall never
return
| | again, and were work files, pre-V4 Windows Update:
| |
| | (a) "START, Settings, Folder Options, View tab"; bolt "Show all
| | files" & UNcheck "Hide file extensions...".
| | (b) Open Explorer to "C:\Program Files\WindowsUpdate", and
| | (c) Delete everything in this folder EXCEPT the V4 folder.
| | (d) Open the V4 folder, and delete everything in it EXCEPT for
| the
| | "iuhist.xml" file.
| |
| | Try the other measures in this URL...
| | http://support.microsoft.com/?kbid=319585
| | WINUP: "Software Update Incomplete, This Windows Update Software
Did
| Not
| | Update Successfully" Error Message When You Visit the Windows
Update
| Web
| | Site
| |
| | Here's another one...
| | http://support.microsoft.com/default...;EN-US;q243787
| | WINUP: Error Message: Cannot Display Page
| |
| |
| | --
| | Thanks or Good Luck,
| | There may be humor in this post, and,
| | Naturally, you will not sue,
| | should things get worse after this,
| | PCR
| |
| | "Jorge" wrote in message
| | ...
| | | I have changed from very fast cable to slow phone connection.
| | |
| | | Even though I manage most downloads, I am unable to get Windows
| Update
| | to
| | | work.
| | |
| | | The page open I click yes and then the screen stays with the
| message
| | that it
| | | is checking but never changes from 0%.
| | |
| | | What cab going wrong?
| | |
| | | I need to get the latest updates (I've been away for 2 months)
and
| am
| | Stuck.
| | |
| | | I have 98SE
| | |
| | |
| | | Help..
| | |
| | |
| | |
| | |
| | |
| | |
| |
| |
| |
| |
|
|

Hello PCR

I'm not sure I understood your message. I did try the download with and
without Kerio being on.

But did you see my previous message? It seems it has to do with the proxy
Server on the Service Provider.

Problem is I don't know how to go through points 1 and 2 of the Resolution
that I pasted before.

Can you help there?


Thanks

Jorge



"PCR" wrote in message
...
I'm not sure where you are seeing all that in Kerio, what tab? I
couldn't see any ports opening during a scan for updates just now-- or
any ports at all, actually. To see whether it's a Kerio setting/rule
doing it, R-Clk Kerio in your Tray & disable it by selecting "EXIT".
Then, I'll go looking for ports again, if that was it.

(But I see below you suspect something else. Soon, I'll respond to
that.)


--
Thanks or Good Luck,
There may be humor in this post, and,
Naturally, you will not sue,
should things get worse after this,
PCR

"Jorge" wrote in message
...
| Hello and thanks
|
| I tried everything that you mesntioned and still the page hangs (not
the
| computer) when I get to
|
| Windows Update is looking for an update 0% Complete
|
| I have Kerio Firewall (I have tries disabling it and McAfee) and Kerio
shows
| that when I open M/S 4 ports open, say:
| all:1090, all: 1095, all: 1096, all: 1097
|
| and that they are connected out to proxy.power.clix.pt:80
|
| Now, Clix.pt is my current server. I never had any problems before
with my
| previous cable provider. Could it be that it is Clix, the server that
is
| blocking the download? Can't get through to them...
|
| I would have thought that Kerio would show the remore address as
Microsoft
| and not Clix.
|
| Could that be the problem?
|
| Thank you very much
|
|
|
|
| "PCR" wrote in message
| ...
| http://v4.windowsupdate.microsoft.com/troubleshoot/
| There is at least one mention of your condition there. Go look.
|
| Is your system clock/date correct? If it is off by a lot (months),
| Windows update will not work.
|
| Here is one thing to try... Most of the following shall never return
| again, and were work files, pre-V4 Windows Update:
|
| (a) "START, Settings, Folder Options, View tab"; bolt "Show all
| files" & UNcheck "Hide file extensions...".
| (b) Open Explorer to "C:\Program Files\WindowsUpdate", and
| (c) Delete everything in this folder EXCEPT the V4 folder.
| (d) Open the V4 folder, and delete everything in it EXCEPT for
the
| "iuhist.xml" file.
|
| Try the other measures in this URL...
| http://support.microsoft.com/?kbid=319585
| WINUP: "Software Update Incomplete, This Windows Update Software Did
Not
| Update Successfully" Error Message When You Visit the Windows Update
Web
| Site
|
| Here's another one...
| http://support.microsoft.com/default...;EN-US;q243787
| WINUP: Error Message: Cannot Display Page
|
|
| --
| Thanks or Good Luck,
| There may be humor in this post, and,
| Naturally, you will not sue,
| should things get worse after this,
| PCR
|
| "Jorge" wrote in message
| ...
| | I have changed from very fast cable to slow phone connection.
| |
| | Even though I manage most downloads, I am unable to get Windows
Update
| to
| | work.
| |
| | The page open I click yes and then the screen stays with the
message
| that it
| | is checking but never changes from 0%.
| |
| | What cab going wrong?
| |
| | I need to get the latest updates (I've been away for 2 months) and
am
| Stuck.
| |
| | I have 98SE
| |
| |
| | Help..
| |
| |
| |
| |
| |
| |
|
|
|
|