Blank screen after upgrading to ie6

Hi
Have just recently upgraded to ie6 from ie5.5. Whenever i go for a restart i
get a blank ( black ) screen with a flashing cursor in the top left of
screen. The only way to get out of it is to press re-set button on compy or
switch off then back on again.
I am running Windows ME 4.90.3000

Thanking anyone in advance for any help

You say: "...to get out of it", do you mean IE 5.5 reappears?
If that's the case, what version is registered in Add/Remove?
A little more info would be helpful.

Harry.


"pauly" wrote in message
...
Hi
Have just recently upgraded to ie6 from ie5.5. Whenever i go for a restart
i
get a blank ( black ) screen with a flashing cursor in the top left of
screen. The only way to get out of it is to press re-set button on compy
or
switch off then back on again.
I am running Windows ME 4.90.3000

Thanking anyone in advance for any help

"To get out of it" is to get off the blank screen with the flashing cursor,
as when it is on this blank screen, no button presses will do anything. Only
a reset of the compy or a shutdown by pressing the power button for about 5
seconds will get me off that blank screen. Nothing reappears when i do a
restart. Have tried the restart on the start button, and also ctrl,alt,del
twice but neither restart the machine. All i get is the computer "freezing"
with the flashing cursor in the top left hand corner.
The version that is registered in add/remove is "Microsoft Internet Explorer
6 SP1 and Internet Tools"

"webster72n" wrote:


You say: "...to get out of it", do you mean IE 5.5 reappears?
If that's the case, what version is registered in Add/Remove?
A little more info would be helpful.

Harry.


"pauly" wrote in message
...
Hi
Have just recently upgraded to ie6 from ie5.5. Whenever i go for a restart
i
get a blank ( black ) screen with a flashing cursor in the top left of
screen. The only way to get out of it is to press re-set button on compy
or
switch off then back on again.
I am running Windows ME 4.90.3000

Thanking anyone in advance for any help

Try uninstalling IE6 (it's in Add/Remove Programs) and then reinstalling
it again. When reinstalling do this with your AV paused or disabled,
remembering to re-enable when finished.
--
Mike Maltby



pauly wrote:

Hi
Have just recently upgraded to ie6 from ie5.5. Whenever i go for a
restart i get a blank ( black ) screen with a flashing cursor in the
top left of screen. The only way to get out of it is to press re-set
button on compy or switch off then back on again.
I am running Windows ME 4.90.3000

Thanking anyone in advance for any help

Doesn't look like he is getting far enough to do the uninstall, Mike.

Pauly, can you start into the Safe Mode, if so, you should be able to follow
Mike's advice from that point. Barring that, if you can get into the Safe
Mode, see if you can perform a System Restore to a point prior to the bad
install. If you are unable to get into the Safe Mode, do you have an
EBD?.....Emergency Boot Disk? That should get you where you need to be. If
no EBD, you can get someone to dl'd one for you from Bootdisk.com......just
make sure you get the one for Windows Me.
Heirloom, old and 'bout time for bed

"Mike M" wrote in message
...
Try uninstalling IE6 (it's in Add/Remove Programs) and then reinstalling
it again. When reinstalling do this with your AV paused or disabled,
remembering to re-enable when finished.
--
Mike Maltby



pauly wrote:

Hi
Have just recently upgraded to ie6 from ie5.5. Whenever i go for a
restart i get a blank ( black ) screen with a flashing cursor in the
top left of screen. The only way to get out of it is to press re-set
button on compy or switch off then back on again.
I am running Windows ME 4.90.3000

Thanking anyone in advance for any help

I am able to boot into safe mode, but what is the AV that you refer to.
The ie6 install which i did was the ie6 setup program, then it installs the
files that are needed from the net. Is this one o.k to use or should i
download the complete ie6 and install from that.

"Heirloom" wrote:

Doesn't look like he is getting far enough to do the uninstall, Mike.

Pauly, can you start into the Safe Mode, if so, you should be able to follow
Mike's advice from that point. Barring that, if you can get into the Safe
Mode, see if you can perform a System Restore to a point prior to the bad
install. If you are unable to get into the Safe Mode, do you have an
EBD?.....Emergency Boot Disk? That should get you where you need to be. If
no EBD, you can get someone to dl'd one for you from Bootdisk.com......just
make sure you get the one for Windows Me.
Heirloom, old and 'bout time for bed

"Mike M" wrote in message
...
Try uninstalling IE6 (it's in Add/Remove Programs) and then reinstalling
it again. When reinstalling do this with your AV paused or disabled,
remembering to re-enable when finished.
--
Mike Maltby



pauly wrote:

Hi
Have just recently upgraded to ie6 from ie5.5. Whenever i go for a
restart i get a blank ( black ) screen with a flashing cursor in the
top left of screen. The only way to get out of it is to press re-set
button on compy or switch off then back on again.
I am running Windows ME 4.90.3000

Thanking anyone in advance for any help

AV = AntiVirus. Some antivirus programs block access to the registry
resulting in incomplete installations.

If you can boot to Safe Mode you should be able to uninstall IE6 and
return to an earlier version such as IE5.5 without needing to go on line.
If this enables you to boot normally then go on line and download and
reinstall IE6 SP1.
--
Mike Maltby



pauly leotardo wrote:

I am able to boot into safe mode, but what is the AV that you refer
to.
The ie6 install which i did was the ie6 setup program, then it
installs the files that are needed from the net. Is this one o.k to
use or should i download the complete ie6 and install from that.

Tried all that and still no joy. One thing i did notice was that when i was
in safe mode and did a re-start, it did so with no blank screen and booted to
the desktop. but as soon as i tried a re-start in normal mode then i got the
"freeze" and the blank screen with the flashing cursor.

"Mike M" wrote:

AV = AntiVirus. Some antivirus programs block access to the registry
resulting in incomplete installations.

If you can boot to Safe Mode you should be able to uninstall IE6 and
return to an earlier version such as IE5.5 without needing to go on line.
If this enables you to boot normally then go on line and download and
reinstall IE6 SP1.
--
Mike Maltby



pauly leotardo wrote:

I am able to boot into safe mode, but what is the AV that you refer
to.
The ie6 install which i did was the ie6 setup program, then it
installs the files that are needed from the net. Is this one o.k to
use or should i download the complete ie6 and install from that.

Do you have access to another machine?
If so, here is a link which 'may' provide some helpful tips:

http://www.tipsdr.com/internet-explorer-6-tips.html.

Harry.



"pauly leotardo" wrote in message
...
Tried all that and still no joy. One thing i did notice was that when i
was
in safe mode and did a re-start, it did so with no blank screen and booted
to
the desktop. but as soon as i tried a re-start in normal mode then i got
the
"freeze" and the blank screen with the flashing cursor.

"Mike M" wrote:

AV = AntiVirus. Some antivirus programs block access to the registry
resulting in incomplete installations.

If you can boot to Safe Mode you should be able to uninstall IE6 and
return to an earlier version such as IE5.5 without needing to go on
line.
If this enables you to boot normally then go on line and download and
reinstall IE6 SP1.
--
Mike Maltby



pauly leotardo wrote:

I am able to boot into safe mode, but what is the AV that you refer
to.
The ie6 install which i did was the ie6 setup program, then it
installs the files that are needed from the net. Is this one o.k to
use or should i download the complete ie6 and install from that.

"pauly" wrote in message ...
Hi
Have just recently upgraded to ie6 from ie5.5. Whenever i go for a restart i
get a blank ( black ) screen with a flashing cursor in the top left of
screen. The only way to get out of it is to press re-set button on compy or
switch off then back on again.
I am running Windows ME 4.90.3000
Thanking anyone in advance for any help

Start the computer in Safe mode, wait until the "Help and Support"
window opens and select "System Restore". Make sure "Restore
my computer to an earlier time" is selected, click "Next" and
select a restore point that predates the problem.

Ben