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#1
June 1st 04, 10:37 AM
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Critical Update Problem - Solved
People may remember that I had a problem with a security update for
WMP9. Although I had downloaded it several times, KB828026 kept being re-offered. MS Support finally solved the problem this way: 1. Boot into Safe Mode. 2. Search for any and all WMP or WMP.DLL files and delete them (in my case there was only one). 3. Re-boot into Normal Mode. 4. Re-download WMP9 and then KB828026. 5. Re-boot. 6. Check to see if update was offered again (it wasn't). Hope this helps anyone with a similar problem. 
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#2
June 1st 04, 08:40 PM
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Critical Update Problem - Solved
Thanks for the feedback, Smirnoff (it's not often that anyone bothers!)
This should help us help others. -- Noel Paton (MS-MVP 2002-2004, Win9x) Nil Carborundum Illegitemi http://www.btinternet.com/~winnoel/millsrpch.htm Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "Smirnoff" wrote in message ... People may remember that I had a problem with a security update for WMP9. Although I had downloaded it several times, KB828026 kept being re-offered. MS Support finally solved the problem this way: 1. Boot into Safe Mode. 2. Search for any and all WMP or WMP.DLL files and delete them (in my case there was only one). 3. Re-boot into Normal Mode. 4. Re-download WMP9 and then KB828026. 5. Re-boot. 6. Check to see if update was offered again (it wasn't). Hope this helps anyone with a similar problem.
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#3
June 2nd 04, 01:44 PM
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Critical Update Problem - Solved
Noel Paton wrote:
Thanks for the feedback, Smirnoff (it's not often that anyone bothers!) This should help us help others. You're welcome Please read http://dts-l.org/goodpost.htm on how to post messages to NG's or http://www.microsoft.com/presspass/f.../Mar27pmvp.asp "Smirnoff" wrote in message ... People may remember that I had a problem with a security update for WMP9. Although I had downloaded it several times, KB828026 kept being re-offered. MS Support finally solved the problem this way: 1. Boot into Safe Mode. 2. Search for any and all WMP or WMP.DLL files and delete them (in my case there was only one). 3. Re-boot into Normal Mode. 4. Re-download WMP9 and then KB828026. 5. Re-boot. 6. Check to see if update was offered again (it wasn't). Hope this helps anyone with a similar problem.
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