Norton Internet Security Update problem

I have NIS 2004. Recently after an automatic liveupdate
the following new error message appeared during bootup in
the black screen DOS segment: "Windows could not upgrade
the file %1 from %2", and the bootup waits for any key to
be pressed then boots up.

How do I rectify this? It happens on each bootup.

I've read MS KBA 283069. Should I follow those
instructions?

jerry lobdill

Your %1/%2 error is caused usually by Norton LiveUpdate, corrupting the
System Restore archive - although there are other possible causes. Do a
Search for the file WININIT.INI - if you find it, then rename it to
WININIT.JNK, and reboot - your problem should be gone.

If you don't find it, then try this - Start|Run - enter SCANREG /FIX into
the dialog box, and click OK - windows will reboot - see if that fixes it.
If not, then do a Search on your PC for files named '_RESTORE' (without the
quotes) - you should find the C:\_RESTORE folder - r-click on it, and select
Properties. How many files/folders are there? If it's around 64 thousand,
then LiveUpdate has been up to its tricks again, and you'll have to
completely remove the folder from DOS - use the following method, which
seems to be the easiest at present.

Reboot to DOS using your Startup disk enter the following commands at the
A:\ prompt.

ATTRIB -R -H -S C:\_RESTORE
REN C:\_RESTORE OLDREST

remove the floppy, and reboot to normal windows. - your error should be
gone, and you should now have a new, single restore point. Go to Windows
Explorer, and delete the C:\OLDREST folder

HTH


--
Noel Paton (MS-MVP 2002-2004, Win9x)

Nil Carborundum Illegitemi
http://www.btinternet.com/~winnoel/millsrpch.htm

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
or
http://www.microsoft.com/presspass/f.../Mar27pmvp.asp
"Jerry Lobdill" wrote in message
...
I have NIS 2004. Recently after an automatic liveupdate
the following new error message appeared during bootup in
the black screen DOS segment: "Windows could not upgrade
the file %1 from %2", and the bootup waits for any key to
be pressed then boots up.

How do I rectify this? It happens on each bootup.

I've read MS KBA 283069. Should I follow those
instructions?

jerry lobdill