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#1
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not showing in add/remove multiple occurences
Hi... something seems to be wrong with the add/remove programs. At first I
thought it was that the software I had installed didnt come with an uninstaller. But its happened with 3 or 4 things now. I contacted some of the support people for the products that werent showing and they assured me that the product came with an uninstaller. They recommended I reinstall the product, but it still didnt show. I recently started using a utility called "easy uninstall" to do the add/removes, but would like to know whats up with the add/remove and fix it if possible. thanks in advance! |
#2
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not showing in add/remove multiple occurences
All Installed Programs May Not Be Displayed in the Add/Remove Programs
Tool http://support.microsoft.com/?kbid=240348 I have fixed several of these recently for others. The problem will occur in these two situations: 1. The uninstall keyname for an application is greater than 63 characters. Solution: Rename the keyname. e.g. this is invalid [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\12345678901234567890123456789 01234567890123456789012345678901234] 2. The DisplayName for the key is greater than 63 characters. Solution: Shorten DisplayName e.g. this is invalid "DisplayName"="12345678901234567890123456789012345 67890123456789012345678901234" *** Note that the invalid entry that can cause this is not necessarily connected with the ones missing so you must check all entries. If you need a second opinion, export the key to a Registration file and email it to me. .....Alan - Alan Edwards MS MVP Windows -Internet Explorer On Thu, 6 Apr 2006 19:42:17 -0400, in microsoft.public.windowsme.software "Donna" wrote: Hi... something seems to be wrong with the add/remove programs. At first I thought it was that the software I had installed didnt come with an uninstaller. But its happened with 3 or 4 things now. I contacted some of the support people for the products that werent showing and they assured me that the product came with an uninstaller. They recommended I reinstall the product, but it still didnt show. I recently started using a utility called "easy uninstall" to do the add/removes, but would like to know whats up with the add/remove and fix it if possible. thanks in advance! |
#3
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not showing in add/remove multiple occurences
Hmmm.
How would I find out what the keyname of the uninstaller is? One of the is "Tweak Now Registry Cleaner" .. another is the AVG Antivirus free edition.... Perhaps you are familiar with these utilities and know the HKEY names? "Alan Edwards" wrote in message ... All Installed Programs May Not Be Displayed in the Add/Remove Programs Tool http://support.microsoft.com/?kbid=240348 I have fixed several of these recently for others. The problem will occur in these two situations: 1. The uninstall keyname for an application is greater than 63 characters. Solution: Rename the keyname. e.g. this is invalid [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\1234 56789012345678901234567890123456789012345678901234 5678901234] 2. The DisplayName for the key is greater than 63 characters. Solution: Shorten DisplayName e.g. this is invalid "DisplayName"="12345678901234567890123456789012345 67890123456789012345678901 234" *** Note that the invalid entry that can cause this is not necessarily connected with the ones missing so you must check all entries. If you need a second opinion, export the key to a Registration file and email it to me. ....Alan - Alan Edwards MS MVP Windows -Internet Explorer On Thu, 6 Apr 2006 19:42:17 -0400, in microsoft.public.windowsme.software "Donna" wrote: Hi... something seems to be wrong with the add/remove programs. At first I thought it was that the software I had installed didnt come with an uninstaller. But its happened with 3 or 4 things now. I contacted some of the support people for the products that werent showing and they assured me that the product came with an uninstaller. They recommended I reinstall the product, but it still didnt show. I recently started using a utility called "easy uninstall" to do the add/removes, but would like to know whats up with the add/remove and fix it if possible. thanks in advance! |
#4
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not showing in add/remove multiple occurences
I am not familiar with either but the keyname will show in Regedit
under the Uninstall key. In case I was not clear, in this key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\12345678901234567890123456789 01234567890123456789012345678901234] the keyname is 12345678901234567890123456789012345678901234567890 12345678901234 ....Alan -- Alan Edwards, MS MVP Windows - Internet Explorer http://dts-l.org/index.html On Thu, 6 Apr 2006 21:38:39 -0400, in microsoft.public.windowsme.software "Donna" wrote: Hmmm. How would I find out what the keyname of the uninstaller is? One of the is "Tweak Now Registry Cleaner" .. another is the AVG Antivirus free edition.... Perhaps you are familiar with these utilities and know the HKEY names? "Alan Edwards" wrote in message .. . All Installed Programs May Not Be Displayed in the Add/Remove Programs Tool http://support.microsoft.com/?kbid=240348 I have fixed several of these recently for others. The problem will occur in these two situations: 1. The uninstall keyname for an application is greater than 63 characters. Solution: Rename the keyname. e.g. this is invalid [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\12345678901234567890123456789 01234567890123456789012345678901234] 2. The DisplayName for the key is greater than 63 characters. Solution: Shorten DisplayName e.g. this is invalid "DisplayName"="1234567890123456789012345678901234 567890123456789012345678901 234" *** Note that the invalid entry that can cause this is not necessarily connected with the ones missing so you must check all entries. If you need a second opinion, export the key to a Registration file and email it to me. ....Alan - Alan Edwards MS MVP Windows -Internet Explorer On Thu, 6 Apr 2006 19:42:17 -0400, in microsoft.public.windowsme.software "Donna" wrote: Hi... something seems to be wrong with the add/remove programs. At first I thought it was that the software I had installed didnt come with an uninstaller. But its happened with 3 or 4 things now. I contacted some of the support people for the products that werent showing and they assured me that the product came with an uninstaller. They recommended I reinstall the product, but it still didnt show. I recently started using a utility called "easy uninstall" to do the add/removes, but would like to know whats up with the add/remove and fix it if possible. thanks in advance! |
#5
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not showing in add/remove multiple occurences
Gotcha.
ok found the registry entry. Both of the keynames are indeed shorter than the maximum. One is called "AVG7Uninstall"... the other is "TweakNow RegCleaner Standard _is1" "Alan Edwards" wrote in message ... All Installed Programs May Not Be Displayed in the Add/Remove Programs Tool http://support.microsoft.com/?kbid=240348 I have fixed several of these recently for others. The problem will occur in these two situations: 1. The uninstall keyname for an application is greater than 63 characters. Solution: Rename the keyname. e.g. this is invalid [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\1234 56789012345678901234567890123456789012345678901234 5678901234] 2. The DisplayName for the key is greater than 63 characters. Solution: Shorten DisplayName e.g. this is invalid "DisplayName"="12345678901234567890123456789012345 67890123456789012345678901 234" *** Note that the invalid entry that can cause this is not necessarily connected with the ones missing so you must check all entries. If you need a second opinion, export the key to a Registration file and email it to me. ....Alan - Alan Edwards MS MVP Windows -Internet Explorer On Thu, 6 Apr 2006 19:42:17 -0400, in microsoft.public.windowsme.software "Donna" wrote: Hi... something seems to be wrong with the add/remove programs. At first I thought it was that the software I had installed didnt come with an uninstaller. But its happened with 3 or 4 things now. I contacted some of the support people for the products that werent showing and they assured me that the product came with an uninstaller. They recommended I reinstall the product, but it still didnt show. I recently started using a utility called "easy uninstall" to do the add/removes, but would like to know whats up with the add/remove and fix it if possible. thanks in advance! |
#6
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not showing in add/remove multiple occurences
Just reviewed and found that you had also mentioned the display name and the
fact that all registry entries should be reviewed. I'll do that and post back. "Alan Edwards" wrote in message ... I am not familiar with either but the keyname will show in Regedit under the Uninstall key. In case I was not clear, in this key: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\1234 56789012345678901234567890123456789012345678901234 5678901234] the keyname is 12345678901234567890123456789012345678901234567890 12345678901234 ...Alan -- Alan Edwards, MS MVP Windows - Internet Explorer http://dts-l.org/index.html On Thu, 6 Apr 2006 21:38:39 -0400, in microsoft.public.windowsme.software "Donna" wrote: Hmmm. How would I find out what the keyname of the uninstaller is? One of the is "Tweak Now Registry Cleaner" .. another is the AVG Antivirus free edition.... Perhaps you are familiar with these utilities and know the HKEY names? "Alan Edwards" wrote in message .. . All Installed Programs May Not Be Displayed in the Add/Remove Programs Tool http://support.microsoft.com/?kbid=240348 I have fixed several of these recently for others. The problem will occur in these two situations: 1. The uninstall keyname for an application is greater than 63 characters. Solution: Rename the keyname. e.g. this is invalid [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\12 34567890123456789012345678901234567890123456789012 345678901234] 2. The DisplayName for the key is greater than 63 characters. Solution: Shorten DisplayName e.g. this is invalid "DisplayName"="1234567890123456789012345678901234 56789012345678901234567890 1 234" *** Note that the invalid entry that can cause this is not necessarily connected with the ones missing so you must check all entries. If you need a second opinion, export the key to a Registration file and email it to me. ....Alan - Alan Edwards MS MVP Windows -Internet Explorer On Thu, 6 Apr 2006 19:42:17 -0400, in microsoft.public.windowsme.software "Donna" wrote: Hi... something seems to be wrong with the add/remove programs. At first I thought it was that the software I had installed didnt come with an uninstaller. But its happened with 3 or 4 things now. I contacted some of the support people for the products that werent showing and they assured me that the product came with an uninstaller. They recommended I reinstall the product, but it still didnt show. I recently started using a utility called "easy uninstall" to do the add/removes, but would like to know whats up with the add/remove and fix it if possible. thanks in advance! |
#7
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not showing in add/remove multiple occurences
OK, but that is not always the problem and it is not always the
missing keys that cause it. If all the keys are there, I strongly suggest you export the Uninstall key now, in case it is lost. ....Alan -- Alan Edwards, MS MVP Windows - Internet Explorer http://dts-l.org/index.html On Fri, 7 Apr 2006 11:54:07 -0400, in microsoft.public.windowsme.software "Donna" wrote: Gotcha. ok found the registry entry. Both of the keynames are indeed shorter than the maximum. One is called "AVG7Uninstall"... the other is "TweakNow RegCleaner Standard _is1" "Alan Edwards" wrote in message .. . All Installed Programs May Not Be Displayed in the Add/Remove Programs Tool http://support.microsoft.com/?kbid=240348 I have fixed several of these recently for others. The problem will occur in these two situations: 1. The uninstall keyname for an application is greater than 63 characters. Solution: Rename the keyname. e.g. this is invalid [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\1234 5678901234567890123456789012345678901234567890123 45678901234] 2. The DisplayName for the key is greater than 63 characters. Solution: Shorten DisplayName e.g. this is invalid "DisplayName"="1234567890123456789012345678901234 567890123456789012345678901 234" *** Note that the invalid entry that can cause this is not necessarily connected with the ones missing so you must check all entries. If you need a second opinion, export the key to a Registration file and email it to me. ....Alan - Alan Edwards MS MVP Windows -Internet Explorer On Thu, 6 Apr 2006 19:42:17 -0400, in microsoft.public.windowsme.software "Donna" wrote: Hi... something seems to be wrong with the add/remove programs. At first I thought it was that the software I had installed didnt come with an uninstaller. But its happened with 3 or 4 things now. I contacted some of the support people for the products that werent showing and they assured me that the product came with an uninstaller. They recommended I reinstall the product, but it still didnt show. I recently started using a utility called "easy uninstall" to do the add/removes, but would like to know whats up with the add/remove and fix it if possible. thanks in advance! |
#8
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not showing in add/remove multiple occurences
I did find a key and a display name that is longer than 63. Keyname are
display name are as follows... How do I rename them ? just right click and do rename? Do you think this may be whats causing the others not to show though? HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\Reade r Rabbit 2nd Grade(R) Mis-cheese-ious Dreamship Adventures(TM) "Alan Edwards" wrote in message ... OK, but that is not always the problem and it is not always the missing keys that cause it. If all the keys are there, I strongly suggest you export the Uninstall key now, in case it is lost. ...Alan -- Alan Edwards, MS MVP Windows - Internet Explorer http://dts-l.org/index.html On Fri, 7 Apr 2006 11:54:07 -0400, in microsoft.public.windowsme.software "Donna" wrote: Gotcha. ok found the registry entry. Both of the keynames are indeed shorter than the maximum. One is called "AVG7Uninstall"... the other is "TweakNow RegCleaner Standard _is1" "Alan Edwards" wrote in message .. . All Installed Programs May Not Be Displayed in the Add/Remove Programs Tool http://support.microsoft.com/?kbid=240348 I have fixed several of these recently for others. The problem will occur in these two situations: 1. The uninstall keyname for an application is greater than 63 characters. Solution: Rename the keyname. e.g. this is invalid [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\123 4 5678901234567890123456789012345678901234567890123 45678901234] 2. The DisplayName for the key is greater than 63 characters. Solution: Shorten DisplayName e.g. this is invalid "DisplayName"="1234567890123456789012345678901234 56789012345678901234567890 1 234" *** Note that the invalid entry that can cause this is not necessarily connected with the ones missing so you must check all entries. If you need a second opinion, export the key to a Registration file and email it to me. ....Alan - Alan Edwards MS MVP Windows -Internet Explorer On Thu, 6 Apr 2006 19:42:17 -0400, in microsoft.public.windowsme.software "Donna" wrote: Hi... something seems to be wrong with the add/remove programs. At first I thought it was that the software I had installed didnt come with an uninstaller. But its happened with 3 or 4 things now. I contacted some of the support people for the products that werent showing and they assured me that the product came with an uninstaller. They recommended I reinstall the product, but it still didnt show. I recently started using a utility called "easy uninstall" to do the add/removes, but would like to know whats up with the add/remove and fix it if possible. thanks in advance! |
#9
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not showing in add/remove multiple occurences
I did "Export registry file" and chose the entire install folder, and saved
it as a .reg file in My Documents. I belive this is what you meant by exporting the Uninstall key. I see in the article you quoted it gives instructions on how to rename. Should I go ahead and do this? thanks "Alan Edwards" wrote in message ... OK, but that is not always the problem and it is not always the missing keys that cause it. If all the keys are there, I strongly suggest you export the Uninstall key now, in case it is lost. ...Alan -- Alan Edwards, MS MVP Windows - Internet Explorer http://dts-l.org/index.html On Fri, 7 Apr 2006 11:54:07 -0400, in microsoft.public.windowsme.software "Donna" wrote: Gotcha. ok found the registry entry. Both of the keynames are indeed shorter than the maximum. One is called "AVG7Uninstall"... the other is "TweakNow RegCleaner Standard _is1" "Alan Edwards" wrote in message .. . All Installed Programs May Not Be Displayed in the Add/Remove Programs Tool http://support.microsoft.com/?kbid=240348 I have fixed several of these recently for others. The problem will occur in these two situations: 1. The uninstall keyname for an application is greater than 63 characters. Solution: Rename the keyname. e.g. this is invalid [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\123 4 5678901234567890123456789012345678901234567890123 45678901234] 2. The DisplayName for the key is greater than 63 characters. Solution: Shorten DisplayName e.g. this is invalid "DisplayName"="1234567890123456789012345678901234 56789012345678901234567890 1 234" *** Note that the invalid entry that can cause this is not necessarily connected with the ones missing so you must check all entries. If you need a second opinion, export the key to a Registration file and email it to me. ....Alan - Alan Edwards MS MVP Windows -Internet Explorer On Thu, 6 Apr 2006 19:42:17 -0400, in microsoft.public.windowsme.software "Donna" wrote: Hi... something seems to be wrong with the add/remove programs. At first I thought it was that the software I had installed didnt come with an uninstaller. But its happened with 3 or 4 things now. I contacted some of the support people for the products that werent showing and they assured me that the product came with an uninstaller. They recommended I reinstall the product, but it still didnt show. I recently started using a utility called "easy uninstall" to do the add/removes, but would like to know whats up with the add/remove and fix it if possible. thanks in advance! |
#10
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not showing in add/remove multiple occurences
Yes, right-click and rename.
It should be the problem but only renaming will prove that. Please export the key before you do anything, just in case you make an error. If you get the problem solved, can you let me know where this came from and I will contact the author. Most have been cooperative and changed their uninstall routines. ....Alan -- Alan Edwards, MS MVP Windows - Internet Explorer http://dts-l.org/index.html On Fri, 7 Apr 2006 19:49:32 -0400, in microsoft.public.windowsme.software "Donna" wrote: I did find a key and a display name that is longer than 63. Keyname are display name are as follows... How do I rename them ? just right click and do rename? Do you think this may be whats causing the others not to show though? HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Cur rentVersion\Uninstall\Reade r Rabbit 2nd Grade(R) Mis-cheese-ious Dreamship Adventures(TM) "Alan Edwards" wrote in message .. . OK, but that is not always the problem and it is not always the missing keys that cause it. If all the keys are there, I strongly suggest you export the Uninstall key now, in case it is lost. ...Alan -- Alan Edwards, MS MVP Windows - Internet Explorer http://dts-l.org/index.html On Fri, 7 Apr 2006 11:54:07 -0400, in microsoft.public.windowsme.software "Donna" wrote: Gotcha. ok found the registry entry. Both of the keynames are indeed shorter than the maximum. One is called "AVG7Uninstall"... the other is "TweakNow RegCleaner Standard _is1" "Alan Edwards" wrote in message .. . All Installed Programs May Not Be Displayed in the Add/Remove Programs Tool http://support.microsoft.com/?kbid=240348 I have fixed several of these recently for others. The problem will occur in these two situations: 1. The uninstall keyname for an application is greater than 63 characters. Solution: Rename the keyname. e.g. this is invalid [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\Uninstall\123 4 5678901234567890123456789012345678901234567890123 45678901234] 2. The DisplayName for the key is greater than 63 characters. Solution: Shorten DisplayName e.g. this is invalid "DisplayName"="123456789012345678901234567890123 456789012345678901234567890 1 234" *** Note that the invalid entry that can cause this is not necessarily connected with the ones missing so you must check all entries. If you need a second opinion, export the key to a Registration file and email it to me. ....Alan - Alan Edwards MS MVP Windows -Internet Explorer On Thu, 6 Apr 2006 19:42:17 -0400, in microsoft.public.windowsme.software "Donna" wrote: Hi... something seems to be wrong with the add/remove programs. At first I thought it was that the software I had installed didnt come with an uninstaller. But its happened with 3 or 4 things now. I contacted some of the support people for the products that werent showing and they assured me that the product came with an uninstaller. They recommended I reinstall the product, but it still didnt show. I recently started using a utility called "easy uninstall" to do the add/removes, but would like to know whats up with the add/remove and fix it if possible. thanks in advance! |
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