Cleaning cartridge head problem

I'm trying to clean cartridge heads in an HP660C printer that has been
unused for some time. I printed one test page which showed streaks. No
other jobs had been set up for printing nor were being printed. When I went
to the services page and tried to clean the heads it kept coming up with a
message that I can't because the printer is printing. It wasn't.

I tried "purge print documents", and turning the printer off and on again.
Still wouldn't clean.

Thanks for any suggestions. I really need to get some letters printed
soon.

Removed and reinstalled cartridges and problem went away


"Martin" wrote in message
. net...
I'm trying to clean cartridge heads in an HP660C printer that has been
unused for some time. I printed one test page which showed streaks. No
other jobs had been set up for printing nor were being printed. When I
went
to the services page and tried to clean the heads it kept coming up with a
message that I can't because the printer is printing. It wasn't.

I tried "purge print documents", and turning the printer off and on again.
Still wouldn't clean.

Thanks for any suggestions. I really need to get some letters printed
soon.