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#1
July 14th 04, 01:35 PM
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Windows Explorer
I have a computer in our company that locks up when trying
to open windows explorer, my computer, my documents, etc. I can use internet explorer to get to these items. I can start in safe mode and I have no problems opening windows explorer. It is only in normal mode. I have tried restoring older verisons of the registry file. I have reinstalled windows on top of the old windows. Does anyone have any suggestions. 
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#2
July 14th 04, 01:51 PM
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Windows Explorer
Something that loads in normal mode but not in safe mode is probably the
reason. How to Perform Clean-Boot Troubleshooting for Windows 98 http://support.microsoft.com/?kbid=192926 -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Robert Starrett" wrote in message ... I have a computer in our company that locks up when trying to open windows explorer, my computer, my documents, etc. I can use internet explorer to get to these items. I can start in safe mode and I have no problems opening windows explorer. It is only in normal mode. I have tried restoring older verisons of the registry file. I have reinstalled windows on top of the old windows. Does anyone have any suggestions.
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#3
July 14th 04, 04:08 PM
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Windows Explorer
I tried all of the suggestions that was stated in the
Claen-Boot Troubleshooting for Windows 98. This is also a intermittent problem. On on boot up it might work and then on the next boot up it will lock up. I imported another registry file from a similar pc and it still locks up. -----Original Message----- Something that loads in normal mode but not in safe mode is probably the reason. How to Perform Clean-Boot Troubleshooting for Windows 98 http://support.microsoft.com/?kbid=192926 -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Robert Starrett" wrote in message ... I have a computer in our company that locks up when trying to open windows explorer, my computer, my documents, etc. I can use internet explorer to get to these items. I can start in safe mode and I have no problems opening windows explorer. It is only in normal mode. I have tried restoring older verisons of the registry file. I have reinstalled windows on top of the old windows. Does anyone have any suggestions. .
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#4
July 14th 04, 04:29 PM
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Windows Explorer
Did you disable *everything* from starting at boot and did it still lock up?
If so, I would give up on troubleshooting, format the drive and load the system clean. If the PC does not lock up, start loading the patches but don't do too many in case a patch is the problem. Then load the software and try booting the PC a few times after each installation to see if conflicting software is the problem. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Robert Starrett" wrote in message ... I tried all of the suggestions that was stated in the Claen-Boot Troubleshooting for Windows 98. This is also a intermittent problem. On on boot up it might work and then on the next boot up it will lock up. I imported another registry file from a similar pc and it still locks up. -----Original Message----- Something that loads in normal mode but not in safe mode is probably the reason. How to Perform Clean-Boot Troubleshooting for Windows 98 http://support.microsoft.com/?kbid=192926 -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Robert Starrett" wrote in message ... I have a computer in our company that locks up when trying to open windows explorer, my computer, my documents, etc. I can use internet explorer to get to these items. I can start in safe mode and I have no problems opening windows explorer. It is only in normal mode. I have tried restoring older verisons of the registry file. I have reinstalled windows on top of the old windows. Does anyone have any suggestions. .
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#5
July 14th 04, 04:40 PM
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Windows Explorer
I did disable everything and it still locked up, sometimes
it would shutdown and restart the pc automatically. Reformating was my next logical step. I just need to copy all of users favorites and some settings so they can be restored onto the reformated system. Thanks for all your suggestions. -----Original Message----- Did you disable *everything* from starting at boot and did it still lock up? If so, I would give up on troubleshooting, format the drive and load the system clean. If the PC does not lock up, start loading the patches but don't do too many in case a patch is the problem. Then load the software and try booting the PC a few times after each installation to see if conflicting software is the problem. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Robert Starrett" wrote in message ... I tried all of the suggestions that was stated in the Claen-Boot Troubleshooting for Windows 98. This is also a intermittent problem. On on boot up it might work and then on the next boot up it will lock up. I imported another registry file from a similar pc and it still locks up. -----Original Message----- Something that loads in normal mode but not in safe mode is probably the reason. How to Perform Clean-Boot Troubleshooting for Windows 98 http://support.microsoft.com/?kbid=192926 -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Robert Starrett" wrote in message ... I have a computer in our company that locks up when trying to open windows explorer, my computer, my documents, etc. I can use internet explorer to get to these items. I can start in safe mode and I have no problems opening windows explorer. It is only in normal mode. I have tried restoring older verisons of the registry file. I have reinstalled windows on top of the old windows. Does anyone have any suggestions. . .
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#6
July 14th 04, 04:49 PM
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Windows Explorer
If a clean install doesn't do it, then you must suspect hardware as the
culprit. Please let us know if you get it sorted out. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Robert Starrett" wrote in message ... I did disable everything and it still locked up, sometimes it would shutdown and restart the pc automatically. Reformating was my next logical step. I just need to copy all of users favorites and some settings so they can be restored onto the reformated system. Thanks for all your suggestions. -----Original Message----- Did you disable *everything* from starting at boot and did it still lock up? If so, I would give up on troubleshooting, format the drive and load the system clean. If the PC does not lock up, start loading the patches but don't do too many in case a patch is the problem. Then load the software and try booting the PC a few times after each installation to see if conflicting software is the problem. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Robert Starrett" wrote in message ... I tried all of the suggestions that was stated in the Claen-Boot Troubleshooting for Windows 98. This is also a intermittent problem. On on boot up it might work and then on the next boot up it will lock up. I imported another registry file from a similar pc and it still locks up. -----Original Message----- Something that loads in normal mode but not in safe mode is probably the reason. How to Perform Clean-Boot Troubleshooting for Windows 98 http://support.microsoft.com/?kbid=192926 -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Robert Starrett" wrote in message ... I have a computer in our company that locks up when trying to open windows explorer, my computer, my documents, etc. I can use internet explorer to get to these items. I can start in safe mode and I have no problems opening windows explorer. It is only in normal mode. I have tried restoring older verisons of the registry file. I have reinstalled windows on top of the old windows. Does anyone have any suggestions. . .
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#7
July 14th 04, 05:25 PM
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Windows Explorer
I do not suspect a hardware issue with any of the cards or
motherboard (it maybe a problem with the hard drive that is installed). I installed an old hard drive that was already setup with windows (this from pc that were upgraded to a larger HD). This hard drive worked fine. I was able to browse with windows explorer. I will let you know as soon as I reformat and get it running again. Thanks, Robert W. Starrett -----Original Message----- If a clean install doesn't do it, then you must suspect hardware as the culprit. Please let us know if you get it sorted out. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Robert Starrett" wrote in message ... I did disable everything and it still locked up, sometimes it would shutdown and restart the pc automatically. Reformating was my next logical step. I just need to copy all of users favorites and some settings so they can be restored onto the reformated system. Thanks for all your suggestions. -----Original Message----- Did you disable *everything* from starting at boot and did it still lock up? If so, I would give up on troubleshooting, format the drive and load the system clean. If the PC does not lock up, start loading the patches but don't do too many in case a patch is the problem. Then load the software and try booting the PC a few times after each installation to see if conflicting software is the problem. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Robert Starrett" wrote in message ... I tried all of the suggestions that was stated in the Claen-Boot Troubleshooting for Windows 98. This is also a intermittent problem. On on boot up it might work and then on the next boot up it will lock up. I imported another registry file from a similar pc and it still locks up. -----Original Message----- Something that loads in normal mode but not in safe mode is probably the reason. How to Perform Clean-Boot Troubleshooting for Windows 98 http://support.microsoft.com/?kbid=192926 -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Robert Starrett" wrote in message ... I have a computer in our company that locks up when trying to open windows explorer, my computer, my documents, etc. I can use internet explorer to get to these items. I can start in safe mode and I have no problems opening windows explorer. It is only in normal mode. I have tried restoring older verisons of the registry file. I have reinstalled windows on top of the old windows. Does anyone have any suggestions. . . .
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#8
July 16th 04, 04:07 PM
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Windows Explorer
Finally narrowed it down to a faulty video driver. I was
able to download a driver from the manufacturer. It was an older driver than the Windows driver. But it works now. If I install the newer Windows driver it locks up. So at this time we are using the older driver and it seems to be working fine. Thanks for your time and effort in helping me resolve this issue. -----Original Message----- I do not suspect a hardware issue with any of the cards or motherboard (it maybe a problem with the hard drive that is installed). I installed an old hard drive that was already setup with windows (this from pc that were upgraded to a larger HD). This hard drive worked fine. I was able to browse with windows explorer. I will let you know as soon as I reformat and get it running again. Thanks, Robert W. Starrett -----Original Message----- If a clean install doesn't do it, then you must suspect hardware as the culprit. Please let us know if you get it sorted out. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Robert Starrett" wrote in message .. . I did disable everything and it still locked up, sometimes it would shutdown and restart the pc automatically. Reformating was my next logical step. I just need to copy all of users favorites and some settings so they can be restored onto the reformated system. Thanks for all your suggestions. -----Original Message----- Did you disable *everything* from starting at boot and did it still lock up? If so, I would give up on troubleshooting, format the drive and load the system clean. If the PC does not lock up, start loading the patches but don't do too many in case a patch is the problem. Then load the software and try booting the PC a few times after each installation to see if conflicting software is the problem. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Robert Starrett" wrote in message ... I tried all of the suggestions that was stated in the Claen-Boot Troubleshooting for Windows 98. This is also a intermittent problem. On on boot up it might work and then on the next boot up it will lock up. I imported another registry file from a similar pc and it still locks up. -----Original Message----- Something that loads in normal mode but not in safe mode is probably the reason. How to Perform Clean-Boot Troubleshooting for Windows 98 http://support.microsoft.com/?kbid=192926 -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Robert Starrett" wrote in message ... I have a computer in our company that locks up when trying to open windows explorer, my computer, my documents, etc. I can use internet explorer to get to these items. I can start in safe mode and I have no problems opening windows explorer. It is only in normal mode. I have tried restoring older verisons of the registry file. I have reinstalled windows on top of the old windows. Does anyone have any suggestions. . . . .
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#9
July 16th 04, 05:17 PM
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Windows Explorer
Who woulda thunk? Thanks for the feedback.
-- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Robert Starrett" wrote in message ... Finally narrowed it down to a faulty video driver. I was able to download a driver from the manufacturer. It was an older driver than the Windows driver. But it works now. If I install the newer Windows driver it locks up. So at this time we are using the older driver and it seems to be working fine. Thanks for your time and effort in helping me resolve this issue. -----Original Message----- I do not suspect a hardware issue with any of the cards or motherboard (it maybe a problem with the hard drive that is installed). I installed an old hard drive that was already setup with windows (this from pc that were upgraded to a larger HD). This hard drive worked fine. I was able to browse with windows explorer. I will let you know as soon as I reformat and get it running again. Thanks, Robert W. Starrett -----Original Message----- If a clean install doesn't do it, then you must suspect hardware as the culprit. Please let us know if you get it sorted out. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Robert Starrett" wrote in message .. . I did disable everything and it still locked up, sometimes it would shutdown and restart the pc automatically. Reformating was my next logical step. I just need to copy all of users favorites and some settings so they can be restored onto the reformated system. Thanks for all your suggestions. -----Original Message----- Did you disable *everything* from starting at boot and did it still lock up? If so, I would give up on troubleshooting, format the drive and load the system clean. If the PC does not lock up, start loading the patches but don't do too many in case a patch is the problem. Then load the software and try booting the PC a few times after each installation to see if conflicting software is the problem. -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Robert Starrett" wrote in message ... I tried all of the suggestions that was stated in the Claen-Boot Troubleshooting for Windows 98. This is also a intermittent problem. On on boot up it might work and then on the next boot up it will lock up. I imported another registry file from a similar pc and it still locks up. -----Original Message----- Something that loads in normal mode but not in safe mode is probably the reason. How to Perform Clean-Boot Troubleshooting for Windows 98 http://support.microsoft.com/?kbid=192926 -- Regards Ron Badour, MS MVP for W98 Tips: http://home.satx.rr.com/badour Knowledge Base Info: http://support.microsoft.com/default.aspx?pr=kbinfo "Robert Starrett" wrote in message ... I have a computer in our company that locks up when trying to open windows explorer, my computer, my documents, etc. I can use internet explorer to get to these items. I can start in safe mode and I have no problems opening windows explorer. It is only in normal mode. I have tried restoring older verisons of the registry file. I have reinstalled windows on top of the old windows. Does anyone have any suggestions. . . . .
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